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The UK's Largest Customer Review Website for the Property Industry
3.8/5, 19 Reviews
68% Recommended
100% sales valuation accuracy
67% letting valuation accuracy
100% sales fee satisfaction
71% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £260,000 | £260,000 |
Lettings | 67% | 71% | £515 | £900 |
Martin & Co
5 Raglan Street, Harrogate, North Yorkshire
HG1 1LE
01423 565556
By : 'Vivienne'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG1
Where to start? I rented with Martin and Co Harrogate for a couple of years. This ended with my partner attending a mental health course due to sleep deprivation and stress. That may sound extreme, but we were plagued with noisy, drug using neighbours that M&C refused to do anything about.... Read Full Review
Mark
Louise
By : 'Nevis'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG1
Hardly surprised by some of the negative reviews about the Management team [Andersons]. It speaks volumes. They tell untruths and are good at twisting complaints that are made. The worst agents we've come... Read Full Review
Bad
By : 'Tim'
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : HG2
We chose this agent because Susanne had personal experience of a similar property and so was very confident in how the property could be marketed and to whom it would appeal. The property sold very quickly and Susanne was professional and very helpful throughout the whole process and responded... Read Full Review
Fees were reasonable and agent was willing to negotiate
Louise
By : 'Paul'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HG4
I would like to thank Louise, Mark and the team at Martin & Co in Harrogate for providing an excellent service as managing agents for my property in Ripon during the past four years. All staff have always been friendly, helpful, thorough and efficient in ensuring my tenant and property have... Read Full Review
Good value for money.
Good value for money.
Louise
By : 'Tom'
Services : Letting( As a Tenant )
Rent PCM : £515
Would you recommend ? : Yes
Postcode : HG2
We have rented a flat for 5 years with Martinco. Throughout our tenancy we have found them to always be helpful and considerate. If there have ever been any issues they have been resolved swiftly and professionally and without any disruption to our lives. We have never had any unnecessary... Read Full Review
By : 'A.'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : HG1
I rented a property in Harrogate, Martin & Co were the managing letting agent. The directors of this franchise are husband and wife duo Louise & Mark Anderson. I had an extremely unpleasant time on a number of occasions when dealing with them. The worst incident occurred one winter when... Read Full Review
Simple, they need to start doing the job that they get paid for.
Hopeless at valuations and the disrepair of the property made in inhabitable at times.
By : Mark Anderson
Jan 6, 2015Hello Stephanie, It is you isn't it? We have never had a tenant called A. Brians and I recognise the circumstances that you describe. So it must be you. It must be 4 years since we last spoke ...
By : 'Stuart'
Services : Letting( As a Owner )
Rent PCM : £720
Would you recommend ? : Yes
Postcode : HG1
This review is written in light of comparison with another Lettings Agent that I was using until recently in Lichfield, Staffs. The contrast between the 2 Agents is extreme: When we acquired the property in Harrogate it required a lot of work doing and Martin & Co (Harrogate) co-ordinate all of ... Read Full Review
Again in comparison to that Agent in Lichfield very favourable. I am happy.
Susanne
By : 'P.S.'
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : HG1
I first encountered Martin & Co in Harrogate whilst searching for a suitable property as an investment & for buy-to-let, and was very impressed indeed with them. They were generous with useful advice as to how to proceed with finding a property, even being willing to give their opinions... Read Full Review
Reasonable & value for money.
Louise
By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HG3
We feel that Martin and Co understood the fact that the Tenants were important - not just the Landlords - who were their actual clients. We felt that Louise had a sense of fairness - and respect for the tenants plus the ability to deal even-handedly between the Landlord and the... Read Full Review
By : 'Annoyed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG1
Letting out properties with 70 pages of tenancy agreements to sign on the day so no way can negotiate Unfair terms within agreement as determined by the office of fair trading Landlords not held to account for not abiding with their obligations Letting out properties with rising... Read Full Review
By : Mark Anderson
May 9, 2014I am disappointed that this tenant has chosen to review us on here. Our involvement with this was limited to finding a tenant and we had no involvement with managing the property after the tenancy ...
By : 'James'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HG5
Very professional. Found tenants that were easy to get on with and respected the property. Always found the staff in the office to be very useful and happy to help. Martins & Co were quick to help with any work that needed undertaking at the property. I would recommend this firm to any... Read Full Review
By : 'Sam'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HG2
Excellent service. Valuation spot on and house let very quickly. Good knowledge of local market and very helpful with gas checks/law etc etc. Felt well looked after. Appointments all arranged at my convenience. Very trustworthy and I wouldn't hesitate to recommend... Read Full Review
By : 'James'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HG1
I would like to commend the whole Martin & Co team in Harrogate for an excellent service over the past five or six years. I have been an accidental landlord and, I have to say, the team removed all of the potential stress from the process, always resolved any issues very quickly and helped to... Read Full Review
Louise
By : 'Caleb'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HG3
From the beginning, the staff have been very professional, understanding, and with the best customer service and people skills. We rented a property with them and their response to any inquiry or issue was resolve almost immediately. They care for the customers and their well being. AWESOME... Read Full Review
By : 'Bev'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HG1
From viewing the property to collecting the keys, the whole process was handled smoothly, effeciently and quickly. Amy and Suzanne were a pleasure to deal with and I would definitely recommend, and use, Martin & Co in Harrogate... Read Full Review
Amy
Susanne
By : 'Claire'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HG1
Very impressed with this Estate Agents after my dealings with other Estate Agents in the area. Friendly staff. Very efficent. Very organised. Good communication & sorted any problems on the same day. Would deal with them again & would highly recommend to anyone other tennants wanting to... Read Full Review
Louise
Mark
By : 'SarahJane'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LS29
I have used Martin & Co Harrogate for several years now and I can honestly say I am very pleased with the outstanding level of service they have provided me with over the years. Being a landlady can be complicated at times but the consistent level of professional advice which this team of... Read Full Review
By : 'Alison'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG1
Although it started well with the company, when I went to sign the tenancy agreement I was quite amazed by how many hidden extras they have - paying for the inventory, paying when your tenancy agreement runs out. These things should be pointed out before you actually go and sign on the dotted... Read Full Review
By : Mark Anderson
Jan 29, 2013The only truth in this review is that we at Martin & Co react quickly when problems arise in our managed properties. We have no hidden charges. All our prospective tenants are advised of our ...
By : 'LuckySeven'
Services : Letting( As a Tenant )
Would you recommend ? : No
Management Visit - they should inform their tenants before visiting. They paid a sudden visit saying they had sent email to me which I didn't receive. I complained about it, then the person paying the visit complained back that it cost her to... Read Full Review
By : Mark Anderson
Nov 27, 2012At Martin & Co in Harrogate we give all of our tenants at least 2 weeks notice in writing before visiting. We are flexible if a tenant wants to move the appointment and we do not pay sudden ...
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