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Harrogate, HG1

3.8/5, 19 Reviews
68% Recommended

100% sales valuation accuracy

67% letting valuation accuracy

100% sales fee satisfaction

71% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100%100%£260,000£260,000
Lettings67%71%£515£900
Address

Martin & Co
5 Raglan StreetHarrogate, North Yorkshire
HG1 1LE
01423 565556

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Martin & Co Branches (View All 220)
Run far away... very far ...

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1 Star Review

By : 'Vivienne'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG1

Jul 1, 2020
People found this helpful4

Where to start? I rented with Martin and Co Harrogate for a couple of years. This ended with my partner attending a mental health course due to sleep deprivation and stress. That may sound extreme, but we were plagued with noisy, drug using neighbours that M&C refused to do anything about.... Read Full Review

Comments (0)Was this helpful?:
Vicious ...

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1 Star Review
UserName

Mark

UserName

Louise

By : 'Nevis'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG1

Mar 25, 2019
People found this helpful4

Hardly surprised by some of the negative reviews about the Management team [Andersons]. It speaks volumes. They tell untruths and are good at twisting complaints that are made. The worst agents we've come... Read Full Review


Comments on Agent Fees

Bad

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review

By : 'Tim'
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : HG2

Oct 10, 2018
People found this helpful0

We chose this agent because Susanne had personal experience of a similar property and so was very confident in how the property could be marketed and to whom it would appeal. The property sold very quickly and Susanne was professional and very helpful throughout the whole process and responded... Read Full Review


Comments on Agent Fees

Fees were reasonable and agent was willing to negotiate

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I would like to thank Louise, ...

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5 Star Review
UserName

Louise

By : 'Paul'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HG4

Nov 5, 2015
People found this helpful0

I would like to thank Louise, Mark and the team at Martin & Co in Harrogate for providing an excellent service as managing agents for my property in Ripon during the past four years. All staff have always been friendly, helpful, thorough and efficient in ensuring my tenant and property have... Read Full Review


What agent could do to change your mind?

Good value for money.


Comments on Agent Fees

Good value for money.

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We have rented a flat for 5 ...

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5 Star Review
UserName

Louise

By : 'Tom'
Services : Letting( As a Tenant )
Rent PCM : £515
Would you recommend ? : Yes
Postcode : HG2

Jun 4, 2015
People found this helpful0

We have rented a flat for 5 years with Martinco. Throughout our tenancy we have found them to always be helpful and considerate. If there have ever been any issues they have been resolved swiftly and professionally and without any disruption to our lives. We have never had any unnecessary... Read Full Review

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I rented a property in ...

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1 Star Review

By : 'A.'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : HG1

Dec 29, 2014
People found this helpful4

I rented a property in Harrogate, Martin & Co were the managing letting agent. The directors of this franchise are husband and wife duo Louise & Mark Anderson. I had an extremely unpleasant time on a number of occasions when dealing with them. The worst incident occurred one winter when... Read Full Review


What agent could do to change your mind?

Simple, they need to start doing the job that they get paid for.


Comments on Agent Fees

Hopeless at valuations and the disrepair of the property made in inhabitable at times.

Comments (5)Was this helpful?:

By : Mark Anderson

Jan 6, 2015

Hello Stephanie, It is you isn't it? We have never had a tenant called A. Brians and I recognise the circumstances that you describe. So it must be you. It must be 4 years since we last spoke ...


This review is written in ...

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5 Star Review

By : 'Stuart'
Services : Letting( As a Owner )
Rent PCM : £720
Would you recommend ? : Yes
Postcode : HG1

Dec 8, 2014
People found this helpful1

This review is written in light of comparison with another Lettings Agent that I was using until recently in Lichfield, Staffs. The contrast between the 2 Agents is extreme: When we acquired the property in Harrogate it required a lot of work doing and Martin & Co (Harrogate) co-ordinate all of ... Read Full Review


Comments on Agent Fees

Again in comparison to that Agent in Lichfield very favourable. I am happy.

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I first encountered Martin ...

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5 Star Review
UserName

Susanne

By : 'P.S.'
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : HG1

Oct 1, 2014
People found this helpful0

I first encountered Martin & Co in Harrogate whilst searching for a suitable property as an investment & for buy-to-let, and was very impressed indeed with them. They were generous with useful advice as to how to proceed with finding a property, even being willing to give their opinions... Read Full Review


Comments on Agent Fees

Reasonable & value for money.

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We feel that Martin and Co ...

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5 Star Review
UserName

Louise

By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HG3

Aug 6, 2014
People found this helpful0

We feel that Martin and Co understood the fact that the Tenants were important - not just the Landlords - who were their actual clients. We felt that Louise had a sense of fairness - and respect for the tenants plus the ability to deal even-handedly between the Landlord and the... Read Full Review

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Letting out properties with ...

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1 Star Review

By : 'Annoyed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG1

May 7, 2014
People found this helpful5

Letting out properties with 70 pages of tenancy agreements to sign on the day so no way can negotiate Unfair terms within agreement as determined by the office of fair trading Landlords not held to account for not abiding with their obligations Letting out properties with rising... Read Full Review

Comments (1)Was this helpful?:

By : Mark Anderson

May 9, 2014

I am disappointed that this tenant has chosen to review us on here. Our involvement with this was limited to finding a tenant and we had no involvement with managing the property after the tenancy ...


Very professional. Found ...

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5 Star Review

By : 'James'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HG5

May 6, 2014
People found this helpful1

Very professional. Found tenants that were easy to get on with and respected the property. Always found the staff in the office to be very useful and happy to help. Martins & Co were quick to help with any work that needed undertaking at the property. I would recommend this firm to any... Read Full Review

Comments (0)Was this helpful?:
Excellent service. Valuation ...

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5 Star Review

By : 'Sam'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HG2

Jan 23, 2014
People found this helpful2

Excellent service. Valuation spot on and house let very quickly. Good knowledge of local market and very helpful with gas checks/law etc etc. Felt well looked after. Appointments all arranged at my convenience. Very trustworthy and I wouldn't hesitate to recommend... Read Full Review

Comments (0)Was this helpful?:
I would like to commend the ...

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5 Star Review

By : 'James'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HG1

Nov 28, 2013
People found this helpful1

I would like to commend the whole Martin & Co team in Harrogate for an excellent service over the past five or six years. I have been an accidental landlord and, I have to say, the team removed all of the potential stress from the process, always resolved any issues very quickly and helped to... Read Full Review

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From the beginning, the staff ...

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5 Star Review
UserName

Louise

By : 'Caleb'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HG3

Jul 23, 2013
People found this helpful2

From the beginning, the staff have been very professional, understanding, and with the best customer service and people skills. We rented a property with them and their response to any inquiry or issue was resolve almost immediately. They care for the customers and their well being. AWESOME... Read Full Review

Comments (0)Was this helpful?:
From viewing the property to ...

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5 Star Review

By : 'Bev'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HG1

Jun 6, 2013
People found this helpful1

From viewing the property to collecting the keys, the whole process was handled smoothly, effeciently and quickly. Amy and Suzanne were a pleasure to deal with and I would definitely recommend, and use, Martin & Co in Harrogate... Read Full Review

Comments (0)Was this helpful?:
Very impressed with this ...

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5 Star Review
UserName

Amy

UserName

Susanne

By : 'Claire'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HG1

Apr 7, 2013
People found this helpful2

Very impressed with this Estate Agents after my dealings with other Estate Agents in the area. Friendly staff. Very efficent. Very organised. Good communication & sorted any problems on the same day. Would deal with them again & would highly recommend to anyone other tennants wanting to... Read Full Review

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I have used Martin & Co ...

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5 Star Review
UserName

Louise

UserName

Mark

By : 'SarahJane'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LS29

Feb 28, 2013
People found this helpful1

I have used Martin & Co Harrogate for several years now and I can honestly say I am very pleased with the outstanding level of service they have provided me with over the years. Being a landlady can be complicated at times but the consistent level of professional advice which this team of... Read Full Review

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Although it started well with ...

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2 Star Review

By : 'Alison'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG1

Jan 21, 2013
People found this helpful2

Although it started well with the company, when I went to sign the tenancy agreement I was quite amazed by how many hidden extras they have - paying for the inventory, paying when your tenancy agreement runs out. These things should be pointed out before you actually go and sign on the dotted... Read Full Review

Comments (2)Was this helpful?:

By : Mark Anderson

Jan 29, 2013

The only truth in this review is that we at Martin & Co react quickly when problems arise in our managed properties. We have no hidden charges. All our prospective tenants are advised of our ...


Management Visit - they ...

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2 Star Review

By : 'LuckySeven'
Services : Letting( As a Tenant )
Would you recommend ? : No

Oct 16, 2012
People found this helpful5

Management Visit - they should inform their tenants before visiting. They paid a sudden visit saying they had sent email to me which I didn't receive. I complained about it, then the person paying the visit complained back that it cost her to... Read Full Review

Comments (1)Was this helpful?:

By : Mark Anderson

Nov 27, 2012

At Martin & Co in Harrogate we give all of our tenants at least 2 weeks notice in writing before visiting. We are flexible if a tenant wants to move the appointment and we do not pay sudden ...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Martin & Co, Harrogate HG1 1LE

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