I found the good place and the agent was... Read Full Review

Fabulous service from Manns! They have endless patience for my questions and are a pleasure to deal with. Super nice that's it's a small team and you get to know who your talking to! Lauren and Jasmyn both deserve a medal for the way they deal with... Read Full Review

Amazing communication with all the staff at MANN, Danny, extremely helpful and went above and beyond for my parents getting them into their new bungalow! Everything was a smooth transition! Would highly recommend MANN in Canterbury Thanks again... Read Full Review

The staff are very friendly and quick at responding to any enquiries. The staff were supportive from the beginning of the process until the end. The transition was very smooth without any... Read Full Review

Mann Countryside, Canterbury, do such a perfect job at easing the minds of home searchers. Their hospitality is top-notch! Excellent... Read Full Review

All Mann's staff has been very pleasant, courteous, constructively helpful as well as displaying a very good level of professionalism. Keeping us informed through out the process was very much appreciated. An appropriate tenant was found very quickly as was... Read Full Review

I am honestly shocked that this letting company is still in business. The absolute joke began when we first viewed the property, thanks to COVID by this was after having a video viewing and having signed a contract, and honeslty my first thought was we've been taken advantage of. The windows... Read Full Review

I give Mann a 5 star all because of Danny and Lauren they are so understanding and certainly very helpful in helping me and my girlfriend find somewhere to live and are very good at there job and answering all our... Read Full Review

Please read this - DO NOT BOOK WITH THIS AGENCY. I wish I could give 0 stars. My experience with the Canterbury branch has been terrible to say the least. This was the first time my friend and I had lived in private accommodation during university. We got the property last minute and when we moved... Read Full Review

Mann Lettings in Canterbury is probably one of the worst letting agencies I have had to deal with and I feel sorry for the many students who end up there but worse for the families who go there in good faith and end up being treated really poorly. The agent didn't turn up on the day we moved... Read Full Review

Absolutely awful customer service. They never call back when they say they will. I was lied to on numerous occasion. When I first let property through them they were that bad that the landlord ask to deal directly with me, not... Read Full Review

Where do I begin. As a student, who is busy studying more often than not, I would expect to not have to worry about my housing situation once an agreement has been signed. Well this was definitely not the case The Canterbury agency as a whole is run extremely poorly and completely unprofessional. ... Read Full Review

i have been genuinely quite shocked by how poor mann lettings countrywide have been. in so so many ways. the condition of the house moving in was extremely poor. having repeated problems of over payment and rent not being paid. genuinely shocking how poor they have been. the staff i have contacted... Read Full Review

I arranged with the Canterbury office to view a property. On the morning of the viewing I got an automated text advising the viewing had been cancelled. No reason or explaination was given and no attempt was made to call me to arrange an alternate viewing date. I called up and spioke to the agent... Read Full Review

A complete shambles. From the beginning of our tenancy we were patronized and treated terribly. We received an email a week before we moved in notifying us of the "insurance" need and that we were already 4k in arrears although this number was not explain, nor ever mentioned again when... Read Full Review

A total shambles and a dishonest agent, I'd rather buy a tent than go through another year of renting through them. I'll list the worst three faults 1) Letting tradesmen have keys who would just turn up and enter the property without notice. 2) Damp and the garden that resembled a building site... Read Full Review

Our experience of the estate agency part of the business was actually fine - they were responsive and helpful. Unfortunately, they tried to push their mortgage advisor on to us, ostensibly to 'approve' us as buyers - to establish that we had the funds - with the implication that offers wouldn't be... Read Full Review

Agent failed to turn up to a viewing they had arranged for me, leaving me stood there for 15 minutes before calling them. Told an excuse and that no one would be coming. Highly unprofessional and best to avoid, very... Read Full Review

Would like to give them 0 stars. Rude service, tried to pressurise us into buying a mortgage with them. Threatened we'd lose the house if we didn't agree. Mortgage offered was put to us as being uncontainable elsewhere, we got the same deal but without countrywide fees on top at the bank directly.... Read Full Review

I have recently sold my property in Canterbury via Mann's. I was impressed from day one with the Team's knowledge, enthusiasm and passion for helping me with my move. After two weeks of selling I had several offers and secured a buyer at a price that I was delighted with! From agreeing the sale ... Read Full Review