93% sales valuation accuracy
97% sales fee satisfaction
This company is no longer in business.
Maitlands is an independent estate agents, marketing property in South East Cornwall, Plymouth and Dartmoor and the South Hams. At Maitlands we pride ourselves on the quality of our service and going above and beyond the call of duty for each and every client. With dedicated sales teams, we can ...
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Maitlands is an independent estate agents, marketing property in South East Cornwall, Plymouth and Dartmoor and the South Hams. At Maitlands we pride ourselves on the quality of our service and going above and beyond the call of duty for each and every client. With dedicated sales teams, we can cater for all aspects of buying and selling. Our teams can help you with the whole moving process, from arranging a mortgage, talking about the Help to Buy Scheme through to conveyancing and removals. Our tried-and-tested approach sees our clients return to us time and time again. To find out more about our property services, contact us today to experience the difference.
Latest Reviews
8th Aug 2021
reviewed by 'Tony and Pam'
11th Oct 2019
reviewed by 'Ashley'
16th Sep 2019
reviewed by 'Ben'
21st Sep 2018
reviewed by 'John'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 97% | £120,000 | £1,270,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 12 | 0 | 80 | 2 | 58 | 1 | 3 | 1 |
Areas covered
- PL21
- TQ10
- TQ7
- TQ8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Nov 04,2014
Nov 04,2014
0
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Superb, efficient and friendly service.
Couldn't have asked for more.
Recommended both the village and the property - so wouldn't have been here without her advice....
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Nov 04, 2014
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Thank you for your feedback, its brilliant to get feedback from our tenants. We are really pleased that you are happy with the property and the location you have chosen and hope you are settling in well. We really do pride ourselves on offering the best possible service and its great to hear we have been successful in getting you moved. If you do require anything further you can always contact us at any time. Warm Regards Maitland's ...
Oct 18,2014
Oct 18,2014
1
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I have never come across a better Estate agent than Natalie Eller. We had a really troublesome purchase (due to our mortgage company) and Natalie managed to hold it all together for us. She is so positive and helpful. Even now we have moved in ...
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Oct 21, 2014
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Aww Claire that is such a lovely review about Natalie from our Ivybridge office. It really does make us have a great degree of job satisfaction when our customers recognise our efforts and appreciate what we do. As an independent firm with strong family values we pride ourselves on trying to ensure we offer the best personal service we can every single time but we do this as a matter of course so when we receive praise it really is the cherry on the cake. Thank you very much and all the very ...
Oct 18,2014
Oct 18,2014
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We were first time renters and Maitland's were very helpful in providing potential properties to rent within our budget. Upon selecting a property to rent they were very efficient when giving us a tour of the property. After selecting the property to rent it was ...
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Oct 21, 2014
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Brilliant Amy thank you very much for taking the time to review your recent experience with the lettings team as a tenant. Finding a rental property can be like finding a needle in a haystack so its great to hear we were able to place you with the right property and guide you through the letting process. Please let us know if you require any further help as we are always on hand. Warmest Regards Maitland's ...
Oct 18,2014
Oct 18,2014
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We purchased a property through Maitlands Ivybridge. There was clear communication at all stages of the purchase process. The team regularly allowed us access to the property at various stages throughout the sale process, being punctual arriving at viewings and prompt answering any queries we ...
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Oct 21, 2014
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Brilliant review thank you very much from Ivybridge and the Maitland's team. It sounds like you had a great experience during your purchase which is fantastic to hear. Its also wonderful to hear that you were happy with the service levels received from the financial advisor and solicitor. We are of course on hand at any time whether now or in the future if we can assist with anything further. Warm Regards from Maitlands ...
Sep 29,2014
Sep 29,2014
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David Turnbull made the valuation, took photographs and prepared the sales details, at all times with good manners and humour. Somebody from the agents always accompanied prospective buyers and provided me with feedback after the visits. Once the sale was agreed, Maitlands kept me abreast ...
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Comment on agent fees
Having not moved for nearly 25 years I cannot really comment on these
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Sep 30, 2014
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Thank you very much Martyn for your lovely comments and reviews. We really do pride ourselves as a company on ensuring communication is consistent throughout the process whilst trying our best to ensure we offer the best customer service experience every time. Your move is important to us and to hear that you would recommend us to others is the best feedback we could ask for so thank you again. Wishing you all the best for the future. Warm Regards Maitlands ...
Sep 29,2014
Sep 29,2014
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From the initial phone call and throughout all the negotiations the Maitlands team were right on the ball. On our initial visit to the property Claire who showed us round had the answers to all our questions and dealt with ourselves and the vendors with ...
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Oct 03, 2014
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Thank your for your great feedback for our team in Ivybridge. It is often the case that a lot of work takes place after the sale is agreed as sometimes the solicitors are not always proactive as we would like! I know Claire will be very pleased whens she sees your kind comments. We take pride in offering a service from beginning to end to ensure the sale proceeds smoothly. Thank you again. ...
Sep 08,2014
Sep 08,2014
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Maitlands handled the sale of our small development of new build 2-bed cottages in Ivybridge.
The Staff did and excellent job. All cottages were sold off plan at near to asking price.
Natalie, Linda and the rest of the staff represented Nirvana Homes and the ...
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Sep 09, 2014
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Absolutely Brilliant feedback thank you very much indeed. We couldn't be more pleased to receive such a great review from yourselves. As a company we look forward to working with you further and will of course strive to ensure that our service levels continue to impress! Thank you very much once again. Warm Regards the Team @ Maitlands ...
Aug 29,2014
Aug 29,2014
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We have used Maitlands for years, from their landlord service to selling our property through them.
David has been instrumental in both of these for us, he guided us through the landlord process, using a tenant find (Sue Burch) and setting up a maintenance agreement.
...
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Sep 05, 2014
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Thank your for your great feedback for both David and Sue. Your review goes a long way to prove that having staff in place who know the market are a real benefit when it comes to selling a property and I know David will be very pleased when he sees your comments. We take pride in offering a service from beginning to end to ensure the sale proceeds smoothly. Thank you again. ...
Aug 11,2014
Aug 11,2014
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Elegant Dress Code and modern offices. Professional approach. Very Friendly and helpful advice. Straight forward and rapid respond to all enquiries....
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Aug 12, 2014
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Fantastic feedback thank you so much Alee. As a company we have spent a lot of time considering our appearance both office wise and staff uniform so its fabulous to receive such positive comments. We are really pleased that you as a buyer would consider using our services again in the future and of course wish you all the best in your new home. Warm Regards the team at Maitlands ...
May 14,2014
May 14,2014
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Efficient, rapid letting service that enables a landlord to optimize income
All the staff at Maitlands are very efficient and attentive and I would happily purchase or use their landlord services again...
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May 20, 2014
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Thank you David this is a fantastic review for our lettings team. Its great when landlords take the time to share their experience and as we are always looking to grow our lettings team these reviews hopefully assist other landlords when looking to choose their agent by offering them our clients honest feedback on our service. All the best and please do not hesitate to contact if we can assist you in the future. ...
Apr 09,2014
Apr 09,2014
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An excellent service from start to finish, Sue was very helpful with the initial viewings and with the actual rental property intro. Very good and prompt communication with myself and landlady relaying questions....
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Apr 10, 2014
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Thank you so much Lee for taking your time to share your feedback. Sue is delighted to hear of your comments and we are pleased that you felt our service was excellent. We are always looking at ways to offer the best possible service and strive hard to hit this every time with every customer. PLease do not hesitate to contact us in the future if we can offer any assistance. Kind Regards ...
Mar 24,2014
Mar 24,2014
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Started with David to view property and negotiations. It was then handed to Clare. I was informed of this.
Clare kept me up to date with everything that was going on regarding contracts and completion etc.
She was very helpful and enthusiastic. I did receive ...
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Mar 25, 2014
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Thank you for your feedback, it made me laugh and smile. We are of course delighted to hear that you were pleased with the service you received from both David and Claire, its always fabulous to know that you were kept fully updated throughout the process and were happy overall. Good Luck with keeping the flowers a secret!!! Please do not hesitate to contact us again in the future if we can offer any further assistance ...
Mar 18,2014
Mar 18,2014
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Absolutely fantastic service, we sold through Connells in Torquay which we received the worst service imaginable, but thanks to David and the team at mainlands our sale and purchase went through.
Their communication was always great, they always chased other estate agents and solicitors to ...
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Mar 27, 2014
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Hi Chris. What fabulous feedback for Maitlands. We definitely pride ourselves on working hard once a sale has been agreed. Often this can be the difference between a sale proceeding as smoothly and as swiftly as possible and can be where the hard work begins ensuring a chain ties together with everyone working towards the same goal. We are sorry to hear that you did not receive the same service from your selling agent but of course are pleased we were able to assist you. Please do not hesitat ...
Mar 06,2014
Mar 06,2014
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After a false start with a rival company we asked Maitlands to take over the sale of our property.
Right from the starting block we were off, clearly the difference was like chalk and cheese.
We did not have to chase for a response to ...
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Mar 11, 2014
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Wow, what amazing feedback! Its always great to get such fantastic comments from one of our clients, in particular We always value when our customers have experienced using other agents and then come to us and recognise that our service levels and work ethos is above and beyond our competitors. It is so easy for people to presume that agents are all the same and do the same job when in reality we pride ourselves on being different and excelling on every occasion. Please do not hesitate to con ...
Feb 24,2014
Feb 24,2014
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David is an extremely efficient estate agent and Maitlands clients, whether vendors or purchasers, are always guaranteed a first-class service from him. His communication is excellent and he promptly updates on any developments throughout the sales process. Maitlands would always be my first choice for ...
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Mar 11, 2014
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Thank you so much for your comments. We are delighted to hear of your experience with our Ivybridge office and in particular David. We really believe that communication is key and are delighted to hear that David helped make your moving experience as stress free as possible. Wishing you all the very best for the future and please do not hesitate to contact me if we can assist any further in the future ...
Jan 14,2014
Jan 14,2014
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After I contacted Maitlands regarding the property I wished to view, Maitlands were able to arrange a viewing and correct and queries I had regarding the property promptly. The process was dealt with quickly which helped us as we needed to move unexpectedly. When producing ...
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Jan 16, 2014
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Hi Fay. Thank you so much for your comments. We really value feedback from all of our customers but it is always great to get a response from tenants looking for a rental property and how they find the process especially any areas that we can look to improve as we are always striving to offer the best service possible. Good luck in your new property and if we can help any further in the future please feel free to contact Julie at Customer Services on 0808 178 9866 ...
Oct 25,2013
Oct 25,2013
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Maitlands in Ivybridge provide an excellent, friendly service.
Claire Vincent was fantastic, she remained professional at all times, she was very helpful, kind and friendly and went above and beyond to help us to find our perfect home.
When Claire was not available Natalie and ...
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Nov 28, 2013
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Thank you very much for your feedback regarding the Ivybridge office and your recent experience. We are always pleased to hear when a valued customer feels that the sales team have gone above and beyond as we strive as a company to offer a consistently high standard of service. We wish you good luck in your new home and we are obviously always on hand if you require any further assistance in the future. ...
Oct 25,2013
Oct 25,2013
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A first class service from all at Maitlands (Ivybridge and Plymouth letting services). I would not hesitate to recommend them to anyone else and will return next time I need to let my property. It was clear to me that the whole team is highly ...
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Nov 28, 2013
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Wow, what lovely comments. We always pride ourselves on offering a first class service so we are delighted to get such positive feedback. As a company Maitlands continually strive to remain motivated and hard working so its always great to hear from any of our valued customers. Good Luck going forward, Please remember us in the future if you require any further assistance ...
Oct 24,2013
Oct 24,2013
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Claire Vincent helped me and my partner buy are first property. We decided to go for a part buy part rent so there was a lot more chasing around. When me and my partner had any questions or worries Claire always made us feel at ...
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Dec 03, 2013
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On behalf of Claire and Maitland's thank you very much for your comments. We totally appreciate that buying your first property can be confusing and stressful especially when you are buying a part rent property so we are glad that with Claire's hard work we could assist you throughout the process. We wish you luck in your property, please do not hesitate to contact us if we can assist you now or in the future ...
Sep 17,2013
Sep 17,2013
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we had dealings with several staff , they were all very helpful during the buying and the letting. we now have a nice young family in our first buy to let. Thank you very much...
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Nov 28, 2013
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Thank you very much for your feedback and comments. We are glad you found us helpful during both the buying and letting process and always like to hear about any success stories. Please do not hesitate to contact us if we can assist you at any time now or in the future. ...
Sep 09,2013
Sep 09,2013
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Very helpful kept me informed of the situation and what was required of me. Were on time for appointments-I consider this very important-and had the correct information....
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Dec 03, 2013
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Hi Robert, Thank you for taking the time to offer some feedback regarding your recent experience with the lettings team as a tenant. We also consider being on time for appointments of high importance so are delighted that the lettings office have fulfilled this. Good luck in the future and if you do need any further assistance then please don't hesitate to contact us ...
Aug 19,2013
Aug 19,2013
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Maitlands in Ivybridge are professional and genuinely enthusiastic. They did everything possible to ensure a successful sale. Natalie Eller was my principal contact, but all the staff there are helpful and knowledgeable and help each other out, messages are actually passed on and acted on, ...
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Aug 16,2013
Aug 16,2013
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Very helpful letting agents. Both Gemma and Sharlotte were very active in keeping me informed about the letting process making it very easy. THey went out of their way to seek out the answers I had relating to the property. The whole experience was very ...
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Jul 24,2013
Jul 24,2013
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My partner & I were very impressed with the speed & efficiency in which the staff at Maitlands (particularly Sue) dealt with letting.
Phone calls were returned & paperwork sent immediately - these were just two of the simple things which made our move so much easier after ...
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Jul 10,2013
Jul 10,2013
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I must start by stating moving house is one of the most taxing tasks for most people. Our laws in England do not help, in Scotland they do at least have a fiscal law akin to a Gentlemans agreement that cannot be broken. It seems ...
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Jul 10,2013
Jul 10,2013
1
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I was delighted with the service provided by Linda and the other staff at Maitlands in Ivybridge. If I telephoned the branch someone always responded quickly and I was always kept informed of developments. Linda enabled good lines of communication between me and the vendor ...
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Jul 05,2013
Jul 05,2013
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We had Linda from maitlands out to value our property but decided to use another agent as maitlands were very expensive and very pushy. We were in contact with maitlands as we were looking for property in ivybridge but because we used another agent and ...
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Jul 09, 2013
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I am very shocked by your comments and I would very much like the opportunity to discuss this situation with you. As you can see many of our Ivybridge clients have had a totally difference experience of that of your own. I am saddened that your experience is as described above and as I said I would very much like the opportunity to discuss this situation with you in more detail. Please contact me direct on [email protected]. Regards Helen Moore, Director. ...
Jun 13,2013
Jun 13,2013
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Claire, Natalie and David were excellent during the handling of the sale of our house. They were always courteous and supportive offering sound advice and excellent follow up. The sale of our house didn't always go to plan but even when things were not going ...
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Apr 22,2013
Apr 22,2013
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Very quick friendly service. Agreement went through in around 1 week from viewing date. Agent kept us well informed of the situation....
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Apr 17,2013
Apr 17,2013
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Top rate service, second to none.Manager David Turnbull attentive to every detail as were office staff Natalie and Claire, Good linkage with their recommended solicitors. Made selling of the house quick, and completed in 6-8 weeks. You can't do better. Join me in being ...
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Last updated at 11:42 AM 05/12/2017 by allAgents
