Tooting, London, SW17
4.7/5, 731 reviews
97% recommended
96% sales valuation accuracy
98% sales fee satisfaction
90% lettings valuation accuracy
88% lettings fee satisfaction
Ludlow Thompson Tooting is one of the leading estate agents offices in South West London. Our office is situated outside the Tooting Broadway underground station which is opposite the Sainsbury`s Superstore on Tooting High Street. We cover most properties in the SW17 postcode area and surrounding South West region ... show more Ludlow Thompson Tooting is one of the leading estate agents offices in South West London. Our office is situated outside the Tooting Broadway underground station which is opposite the Sainsbury`s Superstore on Tooting High Street. We cover most properties in the SW17 postcode area and surrounding South West region of London.
Why our Tooting estate agents?
Ludlow Thompson estate agency has been established in 1993. Since then, our firm has developed into a large network of estate agent branches throughout and outside London City. Our senior staff members have more than 40 years of experience in dealing with residential sales, lettings and property management. We require our employees to go through specialised training and obtain an NFOPP Qualification to be able to meet the service standards of Ludlow Thompson. Tooting Estate Agents are able to provide a completely personalised customer service to meet the individual needs of each client.


Ludlow Thompson Tooting estate agents provide services including real estate sales, property management, and lettings. Each of our staff members live around the South West of London, therefore, can provide completely up to date insiders guide to clients about the local area amenities and property market changes. Tooting branch provides free no obligation home valuations for potential clients that are looking to sell their houses or flats.
Tooting area guide overview
This area is most well-known for one of the largest Lido in Europe. Most residents are professional couples and families that want to live in an affordable part of London. Most residential houses in Tooting are Victorian terraces, cottages, maisonettes and some new build blocks of flats. There are plenty of entertainment, trendy bars, and restaurants in the Tooting Broadway area. Many families move here to live a quieter and more community-driven life than in the busy central London.
Ludlow Thompson the award winning London agent

Opening Hours
Address

ludlowthompson
62 Tooting High Street
London
Greater London
SW17 0RN
020 8682 1234, 020 8772 7200

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £245,000 £2,300,000
Lettings 90% 88% £300 £3,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
153 6 432 15 38 1 52 0 32 2
Areas covered
  • SW17
  • SW19
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS My deposits scheme
Latest Properties
Images & Videos

“I have been really satisfied generally with the services provided ......”

Share on :
Sep 01,2009
Minithumbup
By: 'Brad'
Sep 01,2009
0 people found
this helpful
I have been really satisfied generally with the services provided by Ludlowthompson throughtout the process of renting a property. The staff gave a really good first impression of the company. The consultant I worked with was very patient in all aspects in explaining the whole ...
read full review
Was this helpful? Yes

“A very good and amazing staff who explains each and ......”

Share on :
Aug 14,2009
Minithumbup
By: 'dipoo'
Aug 14,2009
0 people found
this helpful
A very good and amazing staff who explains each and every part of the property and glass clear contract... I think one of the best service on their prices... The best. I never forget the service....
read full review
Was this helpful? Yes
By: Customer Services
Oct 07, 2009
View all comments (2)
Dear nl Thank you for your comment. Our terms of business do clearly outline our fee structure. You will have received a copy of these and they are also available on your 'my account' facility on our website. Our terms of business also include a checklist which offer one of several opportunities to raise any questions about any aspect of the process including the fee structure. Staff are happy to answer questions at any point in a client relationship. Kind regards ...

“The estate agent (Sherard James) was excellent. Although new at ......”

Share on :
Aug 07,2009
Minithumbup
By: 'Lgee'
Aug 07,2009
0 people found
this helpful
The estate agent (Sherard James) was excellent. Although new at his job, he was extremely professional, courteous and helpful. Always amenable to arranging meetings and answering questions....
read full review
Was this helpful? Yes

“Hannah stuck her kneck out to help get our flat, ......”

Share on :
Jul 10,2009
Minithumbup
By: 'ahiddenangel'
Jul 10,2009
0 people found
this helpful
Hannah stuck her kneck out to help get our flat, after being let down a number of times. she made a stressful process very simple, she had an answer for everything and was able to pass this on with a friendly smile, and positive attitude. ...
read full review
Was this helpful? Yes

“I have found my letting experience at the Tooting Office ......”

Share on :
Jun 15,2009
Minithumbup
By: 'betty480'
Jun 15,2009
0 people found
this helpful
I have found my letting experience at the Tooting Office of Ludlow Thompson - with a special mention to John really very good. I rated their whole team as friendly , personable . I found them easy to contact and reliable. I alos thought that their MY ...
read full review
Was this helpful? Yes

“These agents are only interested in their agenda not yours. ......”

Share on :
Mar 07,2009
Minithumbdown
By: 'betweeb'
Mar 07,2009
2 people found
this helpful
These agents are only interested in their agenda not yours. I arranged to view flats with them which they advertised, only to turn up and be told that those flats did not exist. Appalling timewasters, don't bother calling them....
read full review
Was this helpful? Yes
By: Customer Services at ludlowthompson
Mar 11, 2009
View all comments (1)
Dear Betweeb We are keen to hear from you to discuss your experience. As you will see at our website where we publish daily customer feedback, it is not the norm for our customers to receive poor service, and so we take any such issues seriously. Please email us at [email protected] with your full contact details and reference this review at allagents so that we can get back to you. ludlowthompson is a professional estate agent belonging to OEA and ARLA, abiding by servic ...

“I'm a medical student living in South of London. I ......”

Share on :
Aug 10,2010
Minithumbup
By: 'Agnes90'
Aug 10,2010
0 people found
this helpful
I'm a medical student living in South of London. I came across the Ludlow Thompson Agency when i was looking for a house in Tooting last Spring. I was in contact with several agencies during that time, but since the first meeting this Agency, me ...
read full review
Was this helpful? Yes

“We bought our property through ludlowthompson almost 9 years ago and ......”

Share on :
Oct 25,2015
Minithumbup
By: 'Tee'
Oct 25,2015
1 people found
this helpful
We bought our property through ludlowthompson almost 9 years ago and we decided to sell our property at Woodbury street through ludlowthompson again. Philip was not the first person we met but somehow he came to help us. we were truly lucky to have met Philip. ...
read full review
Was this helpful? Yes

“Overall good experience...”

Share on :
Jun 20,2019
Minithumbup
Michael
By: 'Tom'
Jun 20,2019
0 people found
this helpful
Arranging inspection was very quick and putting our offer down was easy. William was very polite during the process. It took some time for our offer to be accepted however we were told this was down to the landlord's responsiveness. Michael was helpful in dealing ...
read full review
Comment on agent fees
Initial fees seemed high in relation to other agents we looked at. Was nearly double that of Foxtons/Marsh & Parsons who we were also in contact with.
Was this helpful? Yes

“I usually don't write reviews but this time I really ......”

Share on :
Mar 24,2013
Minithumbup
By: 'Anton'
Mar 24,2013
2 people found
this helpful
I usually don't write reviews but this time I really think I should. Philip Bartlett is an outstanding sales manager. I have dealt with few now and can say confidently that Phil is second to none. Philip has found me in a complex situation. I ...
read full review
Was this helpful? Yes

“We had spent a very great deal of money on ......”

Share on :
Dec 03,2011
Minithumbup
By: 'Jenny'
Dec 03,2011
0 people found
this helpful
We had spent a very great deal of money on re-furbishing this property following a long term let, which ended in a 10K non payment and eviction so were very anxious to let (a) quickly (b) to good tenants and (c) for the best rent ...
read full review
Was this helpful? Yes
Staff picture Michael
(107)
Staff picture Alexander
(32)
Staff picture Mark
(17)

Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 5:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. ([email protected]).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 2:09 PM 18/06/2018 by allAgents

Awards won by ludlowthompson, London SW17 0RN



Get in touch with

ludlowthompson

Branch - Tooting, London, SW17