97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
Ludlow Thompson Oval is one of the best estate agent branches in the South London area. Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it. Why Ludlow ...
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Ludlow Thompson Oval is one of the best estate agent branches in the South London area.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval/Kennington?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.
Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.
Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval/Kennington?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.
Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.
Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Latest Reviews
16th Feb 2024
reviewed by 'Maddie'
10th Nov 2023
reviewed by 'Tiegan Doyle'
9th Feb 2023
reviewed by 'Lewis and nate'
19th Jul 2022
reviewed by 'Josh & Joe'
19th Mar 2021
reviewed by 'Anthony'
Opening Hours
Address
ludlowthompson
4 - 6 Clapham Road
Lambeth,London
Greater London
SW9 0JG
020 7820 4141
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £250,000 | £8,000,000 |
| Lettings | 91% | 85% | £346 | £4,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 198 | 11 | 378 | 32 | 73 | 1 | 111 | 0 | 47 | 9 |
Areas covered
- SW9
- SW8
- SW2
- SE11
- SE17
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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May 24,2010
May 24,2010
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I found the agents in LTs Oval office to be highly tenacious in what is a difficult market, securing me the full asking price. When valuing the property they were realistic, again reflecting the market, yet optimistic- their approach gave me confidence in their abilities ...
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Nov 05,2009
Nov 05,2009
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The Property details on the LudlowThompson.com website were accurate, informative and, most importantly, up-to-date. It was a quick and easy matter to contact an agent and arrange a viewing. The agent was knowledgeable and friendly, which quickly allowed me to make a decision to ...
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Oct 21,2009
Oct 21,2009
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A very professional service in particular Suzanne of the Kennington branch very helpful despite 'bending her ear' from time to time, will do business again in the future....
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Oct 20,2009
Oct 20,2009
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We were able to view a large amount of properties in a short period of time. This is especially useful to someone who does not have a lot of time to find a place as well as clients who rely on public transportation. The fee ...
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Sep 24,2009
Sep 24,2009
1
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I have had the misfortune to deal with the Oval office of this sad excuse of a letting agent. They found tenants quickly to be fair, but after that nothing that they said would happen actually happened. The tenants signed the tenancy agreement a week ...
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Oct 23, 2009
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Dear Brixton Landlord,
Thank-you for your full and frank feedback on the website. It is vital that LT have an understanding of the customers experience to ensure a good experience for tenant and landlord alike. The legal obligations of tenant, landlord and agent can be demanding and the implementation of these may on occasion cause delay as it did in this instance. However the proper provision of a gas safety certificate, the check in (for administration, protection and prevention of tena ...
Sep 23,2009
Sep 23,2009
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We dealt directly with Jason De Sousa who treated us like we were his only clients. Renting when you move ot a new country is not easy by any means, but the staff was very helpful and had us moved in within four days of ...
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Sep 14,2009
Sep 14,2009
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I was taken aback by the level of commitment and thoughtfulness of our estate agent. During the period we were looking for a house we were in daily contact with our representative at Ludlow Thompson in Oval who only showed us houses he knew we ...
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Sep 06,2009
Sep 06,2009
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I have had a dreadful experience with Ludlow Thompson dating back to July 2008. Initially I requested a one year let and was subsequnently bullied into a two year let, with an 18 month break, by their Oval office. Trouble started within a few months of the ...
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Oct 07, 2009
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Dear Andrew
Thank you for posting your comments, clearly the tenancy has not run smoothly and whilst Ludlow Thomspon cannot be held responsible for a tenant not performing the terms of the contact (ie running up rent arrears) communication should be kept up and assistance provided.
Our referencing criteria is certainly acceptable and must be so to allow the legal and rental insurance that we can offer and provides cover in instances such as this.
It is not acceptable that a member o ...
Aug 24,2009
Aug 24,2009
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The level of service was excellent considering that the agents at Ludlow Thompson Estate was very accommodating wen it comes to their ability to advise and help us with our needs. They also did as promised and returned calls and gave us the information needed. ...
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Aug 17,2009
Aug 17,2009
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My friends and I needed to sort out a house to rent within a very short time frame. Ludlow Thompson made things incredibly easy for us. We were picked up and taken to a property which interested us; the information we needed to move forward ...
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Jul 27,2009
Jul 27,2009
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The representative we dealt with in the Oval office was exremely useful and helplful, taking in our needs and requirements and seeking out the perfect house for us.
Once we began proceedings with the company, there were occasional problems regaring communication, both with us as ...
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May 19,2009
May 19,2009
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I have NEVER used such an incompetent agency. My flatmate and I are both professionals and have spent most of the past 8 months chasing Ludlow Thompson to do their own job and fix a number of things in the property they are meant to be "...
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May 22, 2009
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Ludlow Thompson would like to offer our apologies that the clients are still awaiting repairs that were reported some time ago. It is not something we would wish anyone to experience and can appreciate the inconvenience and stress this must have caused.
On any reports of repairs the maintenance team will, wherever possible, allocate general contractors who are able to carry out multiple repairs in one call out, to minimise the time and cost involved. Unfortunately with hindsight in this ins ...
Apr 11,2009
Apr 11,2009
2
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It would have been very helpful to find all these reviews before I let my property with Ludlow Thompson. I could have avoided fighting with a shockingly rude and arrogant human being called C V who is the manager of Ludlow thompson's at Oval/Kennington ...
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Apr 17, 2009
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Anetta, do not let Ludlow Thompson walk over you on this. Listen to your partner; if you believe they have acted illegally - remember the law is the law! We live in a fair and reasonable country, use the law! ...
Jan 22,2009
Jan 22,2009
2
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Failure to deliver what was promised before we signed the agreement: - Furniture, property management, break clause and a habitable house to rent.
Lied about the break clause to get us to sign the tenancy agreement: - Told us before we signed the contract that ...
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Sep 09, 2009
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Despite your claims that this is not your issue, I too have had many problems with the Oval Kennington office, and would agree with the comments about Chris Valentine.
In fact, he and others at the Oval office have never responded to my calls or emails, and always seems to be 'out of the office' 'on holiday' or 'in a meeting'.
The level of incompetency from Ludlow Thompson is shocking. Any my property is managed by them.
I will echo the sentiments of others on this message board. ...
Jun 28,2008
Jun 28,2008
2
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Never again. I had so many bad experiences with Ludlow Thompson that I don't know from where to start. One of the unacceptable things they did is that they refused to give me my own flat key at the end of the contract, which is ...
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Mar 12, 2009
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Dear Obstante
Following our response to you on another review website we do hope that you feel we have addressed your complaint.
All customers are invited to send us their comments and complaints to [email protected] ...
“Nicola provided excellent customer service throughout the whole letting process, ......”
Dec 17,2015
Dec 17,2015
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Nicola provided excellent customer service throughout the whole letting process, which was particularly impressive due to the personal circumstances I found myself in at the time. As I had recently moved back to the UK after the end of an 8 year relationship I was looking ...
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Nov 11,2013
Nov 11,2013
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Very good experience with Ludlow. My Sales Manager came by the flat for a valuation with an impromptu request as I stumbled by the shop one evening after work. Then again, came by the very next day at 8am in the morning to carry out ...
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Jan 30,2013
Jan 30,2013
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Excellent service from Jibby Philip at the Oval branch. Having sent an email summarising our needs, Jibby contacted me to line up a viewing for a new flat that was coming onto their books. We discussed other properties and when I said they weren't of ...
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Dec 27,2013
Dec 27,2013
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My partner and I were in "good hands" when working with Ryan. He is/was both proactive and responsive when dealing with our needs and concerns and has been a consistent point of contact throughout the process. He is also very pleasant, and I feel ...
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Jun 24,2012
Jun 24,2012
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I had very specific and impossible requirements plus an impossible deadline. Within hours of my sending an email to request a viewing of a property I'd seen on some general website, I received email responses from Jibby before 8am the next day. I called up, ...
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Tenant Fees
Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees Last updated at 16/08/2019, 5:12 PM by allAgentsComplaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. ([email protected]).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 1:11 PM 03/03/2016 by allAgents
1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. ([email protected]).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
