Kennington Oval, London, SW9
4.6/5, 860 reviews
94% recommended
97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
Ludlow Thompson Oval is one of the best estate agent branches in the South London area. Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it. Why Ludlow ... show more Ludlow Thompson Oval is one of the best estate agent branches in the South London area.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval/Kennington?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.


Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.

Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Ludlow Thompson the award winning London agent

Latest Reviews

View all Reviews 860
16th Feb 2024
reviewed by 'Maddie'
“Daniel was super helpful and answered all my questions as a first time renter in London....”
10th Nov 2023
reviewed by 'Tiegan Doyle'
“Daniel was both helpful, friendly and professional throughout. Daniel went out of his way to ensure the viewing was at ......”
9th Feb 2023
reviewed by 'Lewis and nate'
“Property was not what we were looking for however Lala was a gem of an estate agent, she was fantastic....”
19th Jul 2022
reviewed by 'Josh & Joe'
“Shocking customer service from Jibby.Very arrogant, dismissive, on his phone texting, headphones in, more interested in his music then ......”
28th Jun 2021
reviewed by 'Ray'
“Wasted my time with them. Organised 2 separate viewings, and both got cancelled without me being notified until I was present ......”
19th Mar 2021
reviewed by 'Anthony'
“Jibby Philip helped coordinate a major refurbishment of my property for letting and then found tenants to move in soon ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 17:00
  • Sunday: Closed
Address

ludlowthompson
4 - 6 Clapham Road
Lambeth,London
Greater London
SW9 0JG
020 7820 4141

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £250,000 £8,000,000
Lettings 91% 85% £346 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
198 11 378 32 73 1 111 0 47 9
Areas covered
  • SW9
  • SW8
  • SW2
  • SE11
  • SE17
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
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“Generally, a very positive experience. Mark was friendly, accommodating and ......”

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Nov 30,2011
Minithumbup
By: 'Alex'
Nov 30,2011
0 people found
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Generally, a very positive experience. Mark was friendly, accommodating and answered our questions when looking around properties. The buying process itself went smoothly, with the estate agents helping to make everything go as planned and chasing up little odds and ends of information from the ...
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“Extremely friendly and helpful during the viewing and afterwards. Drove ......”

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Nov 30,2011
Minithumbup
By: 'Carles'
Nov 30,2011
0 people found
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Extremely friendly and helpful during the viewing and afterwards. Drove me to my destination, dropped me off later at the station. Offered me refreshments as well....
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“I had a great experience with both Edmar and Luke ......”

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Nov 29,2011
Minithumbup
By: 'IET'
Nov 29,2011
0 people found
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I had a great experience with both Edmar and Luke renting a flat which was managed by a disorganised and overly demanding managing agency (hired by the Landlady). We got a great rate on the flat and when everything got complicated they both did everything ...
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“Very helpful and efficient - both Daryl and Suzanne - ......”

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Nov 29,2011
Minithumbup
By: 'AndrewS'
Nov 29,2011
0 people found
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Very helpful and efficient - both Daryl and Suzanne - all the way through from viewing to completion....
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“Sarah Penfold has been the manager of my flat for ......”

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Nov 26,2011
Minithumbup
By: 'Park'
Nov 26,2011
0 people found
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Sarah Penfold has been the manager of my flat for the past couple of years. I have let the flat on and off for 12 years and she has been the best agent I have had. She's a good, reliable communicator, always responds and easy to ...
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“Suzanne was speedy, helpful, friendly and professional at all times. ......”

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Nov 25,2011
Minithumbup
By: 'Antonella'
Nov 25,2011
0 people found
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Suzanne was speedy, helpful, friendly and professional at all times. Very positive and energetic and got us out of some tight spots. Highly recommended...
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“Let our 2 flats quickly and efficiently at asking price. Gave ......”

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Nov 24,2011
Minithumbup
By: 'Danc'
Nov 24,2011
0 people found
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Let our 2 flats quickly and efficiently at asking price. Gave good advice on marketing prices. Michael Birley, Edmar Vinuan and Sarah Pinfold where all consistent in their help ensuring that our properties where let not only to suitable tenants and quickly....
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“I just moved in my new property 2 months ago, and ......”

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Nov 24,2011
Minithumbup
By: 'Jammy-Z'
Nov 24,2011
0 people found
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I just moved in my new property 2 months ago, and it's the first time for me to rent a flat myself in London. I think Ludlow Thompson gave me a great help in dealing with renting things. My property manager Sarah has helped me to ...
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“I found the Ludlow Thompson team to be very proactive ......”

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Nov 24,2011
Minithumbup
By: 'Fentiman'
Nov 24,2011
0 people found
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I found the Ludlow Thompson team to be very proactive and engaging, understanding my needs and priorities towards fnding the specific tenants that I wanted, for the best price possible. Mike in particular was extremely helpful and always seemed happy to go the extra mile ...
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“Ludlow Thompson helps to manage and to let my property ......”

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Nov 21,2011
Minithumbup
By: 'Ton=m'
Nov 21,2011
0 people found
this helpful
Ludlow Thompson helps to manage and to let my property above. The property manager is very helpful in dealing with difficult tenants and the letting agents are very good in securing new tenants with good rentals in a very short time. Very good communications and ...
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“We were looking for a flat in the Oval area ......”

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Nov 19,2011
Minithumbup
By: 'Arturo'
Nov 19,2011
0 people found
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We were looking for a flat in the Oval area and since we step into your agency, Michael Birley gave us a fantastic service. Not only he provided us with plenty of options based on our needs, but also did not hesitate to take us ...
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“Chris Hadome was helpful and charming and made the viewing ......”

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Nov 15,2011
Minithumbup
By: 'BM'
Nov 15,2011
0 people found
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Chris Hadome was helpful and charming and made the viewing experience really easy by driving my flatmate and I to see various properties. I would definitely use Ludlow Thompson again as a result of the high quality customer service delivered by Chris....
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“Michael Birley was really helpful with helping us understand the ......”

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Nov 13,2011
Minithumbup
By: 'Miss'
Nov 13,2011
0 people found
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Michael Birley was really helpful with helping us understand the properties that were available to us and what we could actually afford to live in. I was going to move before Xmas but on the advice of Michael have no decided to wait until New ...
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“From the moment Hannah (Apex Park, Ludlow Thompson) took on ......”

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Nov 13,2011
Minithumbup
By: 'Jon'
Nov 13,2011
1 people found
this helpful
From the moment Hannah (Apex Park, Ludlow Thompson) took on the issue I was having everything moved along so quickly, with few hiccups. I had regular phone calls where she was informative, decisive and appeared to do all of this with good humour (always important). ...
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“Michael Birley offered excellent service in explaining the required information ......”

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Nov 12,2011
Minithumbup
By: 'Michael'
Nov 12,2011
0 people found
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Michael Birley offered excellent service in explaining the required information of the processes and tenancy agreement....
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“I was in touch with Ludlow Thompson's agent Mark for ......”

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Nov 07,2011
Minithumbup
By: 'Lorraine'
Nov 07,2011
0 people found
this helpful
I was in touch with Ludlow Thompson's agent Mark for a couple of years whilst searching for a property and despite the protracted search Mark and the branch kept in continuous contact and always made viewing requests a priority for me. Their property details are ...
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“Firstly, I want to say my rating for Ludlow Thompson ......”

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Nov 03,2011
Minithumbup
By: 'landlady'
Nov 03,2011
0 people found
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Firstly, I want to say my rating for Ludlow Thompson as a company is average. The rating for this particular agent is excellent. When I left Ludlow recently, my dealings with Sarah Pinfold, property manager at Worcester Head Office, shows true professionalism. I had a ...
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“Currently looking in the area to purchase investment properties. Michael ......”

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Nov 03,2011
Minithumbup
By: 'Alison'
Nov 03,2011
0 people found
this helpful
Currently looking in the area to purchase investment properties. Michael Birley in Lettings (Clapham Road, Oval) has been extremely helpful in providing specifc guidance on what tenants want and the anticpated rental income from the properties I have been viewing. Registered for website which is ...
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“Our agent Edmar was excellent at his job and listened ......”

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Oct 31,2011
Minithumbup
By: 'Sunita'
Oct 31,2011
0 people found
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Our agent Edmar was excellent at his job and listened to our needs very well and matched them. I would definately use ludlow thompson again because of this experience....
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“The service was very good and efficient Chris was a ......”

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Oct 29,2011
Minithumbup
By: 'Gavin'
Oct 29,2011
0 people found
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The service was very good and efficient Chris was a great communicator and Ludlow Thompson's Stock surpassed the market standard. I look forward to using again....
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“A Very good service I would recommend to friend always ......”

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Oct 29,2011
Minithumbup
By: 'Miriam'
Oct 29,2011
0 people found
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A Very good service I would recommend to friend always Chris and Nick was efficient in arranging viewings....
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“The agent Chris was exceptional. He was very helpful in ......”

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Oct 17,2011
Minithumbup
By: 'judy.williams'
Oct 17,2011
0 people found
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The agent Chris was exceptional. He was very helpful in setting up an account for me that gave me access to online property viewing. I found a property that I was interested in and he also secured me a viewing. I am hoping this will ...
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“Ludlow's have always found me good tenants from either their ......”

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Sep 29,2011
Minithumbup
By: 'Ashley'
Sep 29,2011
0 people found
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Ludlow's have always found me good tenants from either their Oval or East Dulwich branches and have always had my best interests at heart. Day-to-day management of the properties is very efficiently run out of their HQ by Kerry Lindsay who is always helpful and ...
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“We had a very efficient and friendly experience with LT. ......”

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Sep 27,2011
Minithumbup
By: 'Cat&Laura'
Sep 27,2011
0 people found
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We had a very efficient and friendly experience with LT. All our questions were answered clearly and in a way that made sure we understood what was happening. The agency fees are excruiatingly high but the service of the agent Mike Birely was excellent. Thanks ...
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“After trying numerous avenues in my attempt to find accommodation ......”

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Jun 06,2011
Minithumbup
By: 'Mark'
Jun 06,2011
0 people found
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After trying numerous avenues in my attempt to find accommodation within London I was left disappointed by the lack of organisation from other estate agencies and their failure to keep the listings up-to-date. I was drawn towards the professional and concise lay out of the ...
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“We had not bought a property in the UK for ......”

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May 18,2011
Minithumbup
By: 'JayneM'
May 18,2011
0 people found
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We had not bought a property in the UK for nearly 30 years and our circumstances were somewhat complicated. We found the staff excellent. Our advisor - Mandy - had a friendly and professional approach, nothing fazed her. She responded to our e-mails promptly often when ...
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“Uncommunicative, don't fix problems when they say they will, pass ......”

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Feb 21,2011
Minithumbdown
By: 'IPaddressgiveaway'
Feb 21,2011
0 people found
this helpful
Uncommunicative, don't fix problems when they say they will, pass your complaints like a hot potato - despite complaining to customer services as suggested - receive a 'sorry you feel your service hasn't been good' which evades responsibility because they talk about the way 'you ...
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By: ludlowthompson customer services
Mar 05, 2011
View all comments (1)
Please can you get in touch with our head office to discuss your concerns. We don't recognise your complaint internally nor recognise the allegations. We would be pleased to help you if you could email [email protected] ludlodwthompson customer services ...

“The Oval branch manages three rentals for me. This year ......”

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Dec 18,2010
Minithumbup
By: 'Ashley'
Dec 18,2010
0 people found
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The Oval branch manages three rentals for me. This year two became void and Ludlows worked really hard to fill them both the day after the old tenants left. They succeeded in getting me excellent rents on nice long leases. Thoroughly recommend them....
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By: Skaff
May 03, 2011
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Absolutely agree with your comment. It is a terrible agency in general, and and aweful branch in Oval. I am preparing a long detailed NEGATIVE review. I can also see most of the positive feedbacks seem fake. ...

“Gladly i found this review site. My experience with Ludlow ......”

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Nov 11,2010
Minithumbdown
By: 'Luis'
Nov 11,2010
1 people found
this helpful
Gladly i found this review site. My experience with Ludlow Thompson has being terrible and disappointing at all levels. I'm a 25 year old Portuguese guy that arrived in London for 2 months now, for work. I've been living with my girlfriend (same date of arrival and ...
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By: ludlowthompson
Nov 15, 2010
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Hello Luis We are sorry to read that you were disappointed with the service from ludlowthompson. It's regretable that your experience has given you such cause for concern. Rest assured that we listen very carefully to feedback from customers. We would like to address the matter with you. Kindly email us at [email protected] Please include the ref allagents 11th Nov 2010 Luis We do have a number of procedures to ensure that tenants are aware of the ins and outs of let ...

“I rented a flat with 3 others through Ludlow Thompson and ......”

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Oct 18,2010
Minithumbdown
By: 'angrystudent'
Oct 18,2010
0 people found
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I rented a flat with 3 others through Ludlow Thompson and would never recommend this agent again. They had us pay the outgoing tenant the deposit before moving in (dodgy, dodgy, dodgy!). I moved out three months ago and... well, no one's answering my calls and ...
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By: ludlowthompson.com customer services
Oct 25, 2010
View all comments (4)
Dear AngryStudent We can see that you have since contacted us and that our management team are in contact with you. Unfortunately this is not a straight forward deposit return. Because you replaced youself in the tenancy the incoming tenants need to be referenced before deposit funds can be returned. The tenant who replaces you will in effect pay you your deposit. Our replacement tenancy department is dealing with this matter in conjunction with the landlord because we do not manage the prop ...
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Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 5:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. ([email protected]).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 1:11 PM 03/03/2016 by allAgents

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Branch - Kennington Oval, London, SW9

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