Kennington Oval, London, SW9
4.6/5, 860 reviews
94% recommended
97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
Ludlow Thompson Oval is one of the best estate agent branches in the South London area. Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it. Why Ludlow ... show more Ludlow Thompson Oval is one of the best estate agent branches in the South London area.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval/Kennington?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.


Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.

Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Ludlow Thompson the award winning London agent

Opening Hours
Address

ludlowthompson
4 - 6 Clapham Road
Lambeth,London
Greater London
SW9 0JG
020 7820 4141

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £250,000 £8,000,000
Lettings 91% 85% £346 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
198 11 378 32 73 1 111 0 47 9
Areas covered
  • SW9
  • SW8
  • SW2
  • SE11
  • SE17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“Really good letting agents! After lot of search for a ......”

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Oct 31,2012
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By: 'Roz'
Oct 31,2012
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Really good letting agents! After lot of search for a property we found a perfect property through ludlowthompson Oval branch and the whole process was so easy. Will always use them!...
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“Jibby was fantastic from the very first moment we meet ......”

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Oct 31,2012
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By: 'Mario'
Oct 31,2012
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Jibby was fantastic from the very first moment we meet him. He got us a good deal and was very hands on throughout the whole process. I would definitely recommend Jibby to any perspective tenants....
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“Sham recently rented my property. He provided a lot of ......”

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Oct 30,2012
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By: 'Ahod'
Oct 30,2012
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Sham recently rented my property. He provided a lot of information, and has been very responsive and helpful throughout. He has been friendly, trustworthy, and has really made this a pleasant experience....
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“I found Shamsulu to be very professional, honest and provided ......”

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Oct 30,2012
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By: 'James'
Oct 30,2012
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I found Shamsulu to be very professional, honest and provided great customer service, whilst helping me find a property. I found Shamsul extremely helpful when dealing with a problem which occurred with the washing machine. And resolved situation quicker than expected I would definitely use ...
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“Emma was very helpful. She showed me two properties within ......”

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Oct 27,2012
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By: 'Maria'
Oct 27,2012
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Emma was very helpful. She showed me two properties within my specified budget. I've had dealings with other agents who keep trying to push me higher. She was able to answer all my questions about the property. I had email dealings subsequently and received answers ...
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“Ed was very helpful to us and helped us to ......”

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Oct 26,2012
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By: 'Andy'
Oct 26,2012
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Ed was very helpful to us and helped us to secure a great deal on our property without any complications. Its good to work with someone you can trust especially in such a dog eat dog market like london...
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“jibby is transparent, business savvy and courteous in all communications. ......”

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Oct 25,2012
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By: 'rich'
Oct 25,2012
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jibby is transparent, business savvy and courteous in all communications. from the moment my flat was back on the rental market, right up to the day my new tenants moved in i have felt super confident in his reliability and expertise....
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“Bilal was our primary contact in looking around the property ......”

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Oct 24,2012
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By: 'RobL'
Oct 24,2012
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Bilal was our primary contact in looking around the property and was great throughout the process of letting from LT. Also he didn't try and push a flat outside of our price bracket which was refreshing! Once signed, Jibby talked us through the tenancy agreement (...
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“in the past I had negative experiences with estate agents ......”

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Oct 24,2012
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By: 'Ivett'
Oct 24,2012
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in the past I had negative experiences with estate agents and landlords therefore this time around I was very weary of having to go through the whole process again. Jibby however made the whole process so easy, he was always extremely prompt with his correspondence, ...
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“JIbby is excellent and kept us up to date with ......”

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Oct 24,2012
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By: 'jpcastleden'
Oct 24,2012
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JIbby is excellent and kept us up to date with the move and procedures. He is efficient and always available. Highly recommended....
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“I'm not sure what would qualify as excellent so I've ......”

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Oct 24,2012
Minithumbup
By: 'Eric'
Oct 24,2012
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I'm not sure what would qualify as excellent so I've gone with good. Everything was handled very professionally and with a minimum of fuss, and Sham has been very helpful in making sure we have everything we need and all the information we require....
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“Chloe has been brilliant in helping me find my ideal ......”

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Oct 06,2012
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By: 'FG'
Oct 06,2012
1 people found
this helpful
Chloe has been brilliant in helping me find my ideal flat: always proactive and quick off the mark to show me things new to the market. I found her very well-informed about the local area and market, and valued being able to have proper conversations ...
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“Once again a superb service from LudlowThompson. Jibby Philips was ......”

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Oct 05,2012
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Jibby
By: 'London'
Oct 05,2012
0 people found
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Once again a superb service from LudlowThompson. Jibby Philips was hard working and professional and very quickly found us tenants who are going to love the property and garden. Jibby sorted everything, even working until the 11th hour to make sure all the loose ends ...
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“I knew what I was looking for & LT were quick ......”

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Oct 02,2012
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By: 'Sue'
Oct 02,2012
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I knew what I was looking for & LT were quick in matching my criteria. Mandy conducted the negotions very professionally & speedily. From thereon in LT kept us informed, dealt with queries & generally smoothed the path. I'm letting through LT too & they found me a tenant ...
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“The Ludlow team were exceptional dealing with my circumstances. I ......”

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Sep 28,2012
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By: 'Jamie'
Sep 28,2012
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The Ludlow team were exceptional dealing with my circumstances. I was left in an awful position let down by another agency with two days to find somewhere to live. Ludlow found me somewhere and had the references completed and tenancy signed all within 24 hours. They ...
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“We now have two properties that we let through Ludlow ......”

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Sep 27,2012
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By: 'Sarah'
Sep 27,2012
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We now have two properties that we let through Ludlow Thompson. Jibby was my first point of contact and been a reliable constant throughout. He is always extemely quick to respond, and always gives us the correct and clear advice, instruction on what to do ...
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“Shamsul was on the whole quite helpful, and very talkative ......”

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Sep 27,2012
Minithumbup
By: 'Tim'
Sep 27,2012
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Shamsul was on the whole quite helpful, and very talkative in person and willing to explain any details or questions we had regarding the property or contracts etc. We never met Sarah, only corresponded through email, unfortunately the time it took for her to respond ...
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“Jibby was really helpful throughout our moving in process - ......”

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Sep 26,2012
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By: 'Charlie'
Sep 26,2012
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Jibby was really helpful throughout our moving in process - he also put up with my housemate's erratic behaviour which requires the patience of a saint so thank you. Your help was really appreciated and made our move much easier. Charlie...
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“Shamsun gave my daughter and me an excellent service. He ......”

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Sep 25,2012
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By: 'Lynda'
Sep 25,2012
0 people found
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Shamsun gave my daughter and me an excellent service. He gave us helpful advice about how to prepare and price the rent of the property and found tenants very quickly. The flat had two excellent tenants almost immediately. Personally, Shamsulu has been friendly, helpful and ...
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“This having been the fist time I had looked for ......”

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Sep 24,2012
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By: 'Jonathan'
Sep 24,2012
0 people found
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This having been the fist time I had looked for a flat in London, I was pleasantly surprised at how easy Jibby made the process. His judgement regarding suitable flats to meet my requirement was flawless and his attention to detail does him credit. I ...
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“We had a fantastic experience finding our flat. Jibby was ......”

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Sep 24,2012
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Jibby
By: 'jen'
Sep 24,2012
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We had a fantastic experience finding our flat. Jibby was kind, courteous, extremely efficient, and had an excellent understanding both of the market and of people - the flat we are now living in was one which he picked rather than us! We have already ...
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“Mike and Sarah were both very helpful from the moment ......”

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Sep 24,2012
Minithumbup
By: 'JH'
Sep 24,2012
0 people found
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Mike and Sarah were both very helpful from the moment I made contact. Everything was arranged promptly and professionally and they were able to be flexible in a number of aspects to make the process easier from a tenant's point of view. They were also ...
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“Michael was absolutely fantastic from the very first moment we ......”

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Sep 24,2012
Minithumbup
By: 'bellaefthimiou'
Sep 24,2012
1 people found
this helpful
Michael was absolutely fantastic from the very first moment we used him. He got us a great deal and was very hands on throughout the whole process. once he had let the property to us he very ably handed us over to the land lord. ...
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“My overall score of 'poor' reflects a number of involvements ......”

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Sep 20,2012
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Jibby
By: 'Splodge'
Sep 20,2012
2 people found
this helpful
My overall score of 'poor' reflects a number of involvements with Ludlow Thompson over the year I dealt with them: - Very complicated emails asking for references, with too many varying fonts, colours, sizes - make it incredibly hard to read rather than focusing on ...
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What agent could do to change your mind?
This question doesn't even make sense - would you use the agent again? Recommend or Disapprove? I think this just exemplifies the bizarre communication skills of Ludlow Thompson. To win me around you'd have had to be polite, efficient and concerned. Barrie did a great job but my earlier experiences were too bad to be overcome. Why would I want to pay a fee to feature my review?!
Attached Filesnbsp;
Was this helpful? Yes
By: Ludlowthompson.com
Sep 21, 2012
View all comments (1)
Thank you very much for taking the time to leave the above feedback. Ludlowthompson strive to provide the best possible customer service so we are very disappointed that you feel the service provided was not satisfactory. We would really appreciate the opportunity to look into the issues raised above and investigate your complaint further. Please could we ask you to contact [email protected] Finally we would just like to apologise for any inconvenience this matter h ...

“We had a great experience with LT - Chloe was ......”

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Sep 18,2012
Minithumbup
By: 'Chris'
Sep 18,2012
0 people found
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We had a great experience with LT - Chloe was helpful, honest and responsive by phone, text and email. She gave the impression that she actually wanted us to find a property which we wanted rather than just somewhere they wanted to shift. She was ...
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“The agency is quite strict to care documents, especially guarantor's ......”

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Sep 17,2012
Minithumbup
By: 'KH'
Sep 17,2012
0 people found
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The agency is quite strict to care documents, especially guarantor's reference. It could be good for a landlord for letting their home. (my point of view) Anyway, they are kind and helpful to rent a house. Also, I appreciate they try to help us to ...
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“Ed was very helpful, reliable and professional. He always answered ......”

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Sep 14,2012
Minithumbup
By: 'Olivier'
Sep 14,2012
0 people found
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Ed was very helpful, reliable and professional. He always answered my queries quite quickly. He was punctual and flexible for the viewing times and he also arranged a second viewing of the flat we had already signed for which I have greatly appreciated. All in ...
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“Ed has been very responsive, both on the phone and ......”

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Sep 14,2012
Minithumbup
By: 'David'
Sep 14,2012
0 people found
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Ed has been very responsive, both on the phone and e-mail. He is polite, well presented and professional and seems effective at selling the properties to prospective tenants. Tenants have been found quickly and checks seem to be thorough. I have not put excellent as ...
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“The guys at Ludlow Thompson are always a pleasure to ......”

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Sep 13,2012
Minithumbup
By: 'James'
Sep 13,2012
0 people found
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The guys at Ludlow Thompson are always a pleasure to work with. Always available and good at keeping you updated with progress. Many thanks and until the next time....
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“Michael was really helpful in our search for a place. ......”

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Sep 13,2012
Minithumbup
By: 'Claire'
Sep 13,2012
0 people found
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Michael was really helpful in our search for a place. Although we werent looking in his area he went out of his way to give us advice on the sort of price we were looking to pay and the places we could afford to go ...
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Staff picture Jibby
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Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 5:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. ([email protected]).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 1:11 PM 03/03/2016 by allAgents

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Branch - Kennington Oval, London, SW9