97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
Ludlow Thompson Oval is one of the best estate agent branches in the South London area. Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it. Why Ludlow ...
show more
Ludlow Thompson Oval is one of the best estate agent branches in the South London area.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval/Kennington?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.
Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.
Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval/Kennington?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.
Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.
Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Latest Reviews
16th Feb 2024
reviewed by 'Maddie'
10th Nov 2023
reviewed by 'Tiegan Doyle'
9th Feb 2023
reviewed by 'Lewis and nate'
19th Jul 2022
reviewed by 'Josh & Joe'
19th Mar 2021
reviewed by 'Anthony'
Opening Hours
Address
ludlowthompson
4 - 6 Clapham Road
Lambeth,London
Greater London
SW9 0JG
020 7820 4141
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £250,000 | £8,000,000 |
| Lettings | 91% | 85% | £346 | £4,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 198 | 11 | 378 | 32 | 73 | 1 | 111 | 0 | 47 | 9 |
Areas covered
- SW9
- SW8
- SW2
- SE11
- SE17
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Images & Videos
Feb 08,2015
Feb 08,2015
0
people found
this helpful
this helpful
Jibby and his team did a fabulous job letting our property. He listened and respected our wishes and was straightforward all through the process and absolutely courteous to us and to our outgoing and incoming tennants. Everything has been dealt with efficiently and simply. Great ...
read full review
read full review
Comment on agent fees
The fees seem heavy but I understand that this is fair for the service.
Was this helpful?
Yes
Yes
Feb 04,2015
Feb 04,2015
0
people found
this helpful
this helpful
Jonathan kept in touch throughout even though the buyers lender was somewhat difficult. He was enthusiastic and helpful from the word go. He knows the area and the properties well which does give you a feeling of someone who has a fix on the prices ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 03,2015
Feb 03,2015
0
people found
this helpful
this helpful
Jonathan was excellent fro start to finish very professional and helpful at all stages of the sale. He has excellent people and communication skills and delivers what he promises on time. I would very happily recommend Jonathan to friends and family and hope to do ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 02,2015
Feb 02,2015
0
people found
this helpful
this helpful
Both Jibby and Nicola in addition to Ria were very helpful and responsive in getting the new property sorted particularly as we were working to a tight timescale.
Very happy with service....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2015
Jan 27,2015
0
people found
this helpful
this helpful
Melissa is very enthusiastic. She is prompt to attend to what she says she's going to do. I would happily deal with her again....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2015
Jan 27,2015
0
people found
this helpful
this helpful
Melissa was very professional and friendly in her dealings with me both over the phone and at the viewing. This particular property had a few complications with it and unique layout where Melissa was able to provide all information I needed and as being an ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 24,2015
Jan 24,2015
0
people found
this helpful
this helpful
Melissa was very welcoming, friendly and professional since we met the first time when she was showing me around with properties. She kept me updated with new properties constantly and I felt she was looking after me during the search. I was in doubt of ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 26, 2015
View all comments
(1)
Melissa was very professional and friendly in her dealings with me both over the phone and at the viewing. This particular property had a few complications with it and unique layout where Melissa was able to provide all information I needed and as being an investor, its nice to have an agent go this far for you. As an investor a good agent providing all the relative info isn't easy to come by, it is very nice dealing with an someone who go the extra mile to help! ...
Jan 20,2015
Jan 20,2015
0
people found
this helpful
this helpful
Daniela showed us round a number of properties before we made the decision to move into Victoria Mansions. Usually we dread moving properties because of the hassle and having to deal with estate agents with little to no knowledge of the property and area we ...
read full review
read full review
Comment on agent fees
Although the service was exceptional, the fees charged by Ludlow Thompson did seem exceptionally high compared to other agencies.
Was this helpful?
Yes
Yes
Jan 19,2015
Jan 19,2015
0
people found
this helpful
this helpful
After moving to London we found a lot of agents to be very unhelpful.
Daniela was a breath of fresh air and was very proactive in helping us find a rental property....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 17,2015
Jan 17,2015
0
people found
this helpful
this helpful
I'm very pleased with ludlowthompson letting agency service and their agent Nicola Dawkins. Nicola was flexible with viewing hours (react very fast and give me an early viewing time, so I could manage other viewings), very polite, calm, friendly, has answered all questions, was well ...
read full review
read full review
Comment on agent fees
I didn't negotiate, I took the offer like it is.
Was this helpful?
Yes
Yes
Jan 16,2015
Jan 16,2015
0
people found
this helpful
this helpful
I had avoided using Ludlow Thompson because of the fees that are charged, which are a bit higher than other agents, however I can see the value in service. Unlike (all) agents I have previously known, this company doesn't keep your initial down payments if ...
read full review
read full review
Comment on agent fees
I think the fees are high but this is how it works when going through agents, I do think if everyone provides the service that Nicola does then the fees can be accepted.
Was this helpful?
Yes
Yes
Jan 15,2015
Jan 15,2015
0
people found
this helpful
this helpful
Good agency. I would like to take the opportunity to pass on our praise for the staff.
All the staff is extremely helpful and professional in their dealings with the letting of our property 52 Hornby House - I sincerely hope that we can reach excellent ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 14,2015
Jan 14,2015
0
people found
this helpful
this helpful
Daniela was a brilliant help in our flat search. Given that this is our first rental property as a young professional couple, we were slightly nervous going into our search to make sure we were getting value for our money, a safe location, etc.
Daniela ...
read full review
read full review
Comment on agent fees
Cheaper than other fees in London and you do feel you get your moneys worth. Given some agencies charge more, they tend to be much slower to respond and not as helpful as Ludlow Thompson making it value for money and more.
Was this helpful?
Yes
Yes
Jan 12,2015
Jan 12,2015
0
people found
this helpful
this helpful
I have been using Ludlow Thompson for about 10 years now and during this time, my experience has been very good. Despite being in another country, response time is always prompt. Finding new tenants after existing contracts have expired is always extremely prompt too (very important), ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 12,2015
Jan 12,2015
0
people found
this helpful
this helpful
My wife and I have had a few bad experiences with estate agencies in the past and were hesitant to deal with one again in our search for a property but dealing with Daniela and the team at Ludlow Thompson at the Oval office has ...
read full review
read full review
Comment on agent fees
Daniela and the team at Ludlow Oval office worked to get us another property as soon as they could after another one fell through. It was all very quick, painless and efficient. They got us a great deal that was below asking price.
Was this helpful?
Yes
Yes
Jan 12,2015
Jan 12,2015
0
people found
this helpful
this helpful
I have been dealing with many agents since I live in London and Nicola beats them all. She is always smiling and helpful. Thanks you so much!...
read full review
read full review
Comment on agent fees
At first I found the fees quite high but after I saw how Nicola and 'Ludlow Thomson' are dealing with their customers, those fees rate make more sense.
Was this helpful?
Yes
Yes
Jan 07,2015
Jan 07,2015
0
people found
this helpful
this helpful
Nicola found a tenant quickly and efficiently at a good rate. She was available when required and she often updated me with a phone call, despite me living abroad - this was much appreciated....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 07,2015
Jan 07,2015
0
people found
this helpful
this helpful
Nicola was extremely helpful throughout the process of renting our property. She showed us around the house, letting us take our time to look around, and then helped us to sign the contracts and talk us through the details with professional decorum....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 06,2015
Jan 06,2015
0
people found
this helpful
this helpful
Daniela was really helpful sending us the alerts for the kind of property we were looking for. She was always available to make the viewings after our work hours, which is really hard to find in other agencies.
Daniela also payed attention to the things ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 28,2014
Dec 28,2014
0
people found
this helpful
this helpful
Ludlow Thompson's Oval branch have been incredibly helpful in helping us obtain our new flat for let.
The property is of excellent quality, and the process has been both smooth and speedy throughout - with less than a week between seeing the flat and signing ...
read full review
read full review
Comment on agent fees
The agents' referencing fees are fairly expensive (‚£250 each), but this isn't unusual in London and you can't avoid it. The process was quite seamless.
Was this helpful?
Yes
Yes
Dec 17,2014
Dec 17,2014
0
people found
this helpful
this helpful
Jibby provided an excellent service to us as first time landlords. He was incredibly patient and responsive in explaining the letting process and in resolving any issues around tenants moving in. The office is open late which is helpful and Jibby was flexible in when ...
read full review
read full review
Comment on agent fees
Quite high but in line with other agents in the area. it is the price of having a letting agent! Was helpful in ensuring that the fees were proportionate to the length of the contract
Was this helpful?
Yes
Yes
Dec 17,2014
Dec 17,2014
0
people found
this helpful
this helpful
I recently let an apartment in SW9. Jibby, and the rest of the team, provided a very fast and efficient service. The property was let within a week of it being place on the market.
The tenants were fully vetted and he achieved a suitable ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 11,2014
Dec 11,2014
0
people found
this helpful
this helpful
Jibby Philip has been my main contact at Ludlow Thompson for both times I have used LT for renting out my property. Jibby has been efficient, friendly and very helpful in assisting me obtain good tenants. He is very good at keeping me informed and ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09,2014
Dec 09,2014
0
people found
this helpful
this helpful
Agent was very clear in communicating what the market offered and how he could achieve the best outcome for me.
He spent some time going through in person the options and was very patient and courteous and did an excellent job when the timings were ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 05,2014
Dec 05,2014
0
people found
this helpful
this helpful
Daniela was my primary agent, she was superb. Me and my wife have moved into a wonderful property with brilliant landlords after a very smooth and easy process. Daniela helped us negotiate a good price for all concerned, and we could not have moved here ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 05,2014
Dec 05,2014
0
people found
this helpful
this helpful
Very fast at returning calls and emails. Polite and easy to deal with, worked out of hours when we needed to visit property in late evening....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 01,2014
Dec 01,2014
0
people found
this helpful
this helpful
I was very impressed with how Daniela dealt with finding me a flat in London, very informative and very helpful! She made it very easy to get everything sorted, after showing me round the flat and helping me through the process of putting in an ...
read full review
read full review
Comment on agent fees
Daniela did try to get the fees reduced but her manager wouldn't allow it. I appreciated the effort to get it reduced.
Was this helpful?
Yes
Yes
Nov 25,2014
Nov 25,2014
0
people found
this helpful
this helpful
Great experience in letting here, especially given recent experiences of letting agents/landlords. The entire process was transparent and Anam deftly responded to any questions we had....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 25,2014
Nov 25,2014
2
people found
this helpful
this helpful
I have just finished solidifying a lease with ludlowthompson. Overall, my experience was satisfactory: nothing less, nothing more, but the horrendous service which I received from Kasey Corbett was almost enough to push my review from average to poor.
I can say, unequivocally, that working ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02, 2014
View all comments
(1)
Good afternoon, ludlowthompson.com Ltd would like to apologise that you have had cause to complain, this was never our intention as we pride ourselves on our customer service and it is therefore always disappointing to hear when a clients expectations are not met. It would be much appreciated if you are able to contact us at [email protected] so we are able to look into your concerns further for you. Many thanks. ...
Nov 24,2014
Nov 24,2014
0
people found
this helpful
this helpful
We received quick and speedy feedback on any questions we had. Anam was very friendly and flexible when arranging viewings and patient when we couldn't make others. Helpful advice was given that felt genuine and relevant to what we wanted to know.
Now am just ...
read full review
read full review
Comment on agent fees
A little higher than other agencies but happy to pay if the customer service continues as it has so far.
Was this helpful?
Yes
Yes
Jibby
(167)
Kirsty
(113)
Daniel
(74)
Hannah
(48)
Alexander
(32)
Mark
(17)
Tenant Fees
Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees Last updated at 16/08/2019, 5:12 PM by allAgentsComplaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. ([email protected]).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 1:11 PM 03/03/2016 by allAgents
1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. ([email protected]).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
