Kennington Oval, London, SW9
4.6/5, 860 reviews
94% recommended
97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
Ludlow Thompson Oval is one of the best estate agent branches in the South London area. Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it. Why Ludlow ... show more Ludlow Thompson Oval is one of the best estate agent branches in the South London area.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval/Kennington?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.


Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.

Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Ludlow Thompson the award winning London agent

Opening Hours
Address

ludlowthompson
4 - 6 Clapham Road
Lambeth,London
Greater London
SW9 0JG
020 7820 4141

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £250,000 £8,000,000
Lettings 91% 85% £346 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
198 11 378 32 73 1 111 0 47 9
Areas covered
  • SW9
  • SW8
  • SW2
  • SE11
  • SE17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“Nicola and Jibby were fantastic throughout our search for a ......”

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Jun 19,2015
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By: 'Aisling'
Jun 19,2015
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Nicola and Jibby were fantastic throughout our search for a property in London. They were helpful, considerate and went above and beyond to ensure that we got the best possible property at the best value for money. We couldn't have asked for more . Fantastic representatives ...
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“Gave clear guide to letting my property.Was prompt of ......”

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Jun 19,2015
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By: 'Trevor'
Jun 19,2015
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Gave clear guide to letting my property. Was prompt of possible viewings and when tenants were found accommodate my request to speak with them before agreeing rental details. Nicola was also polite and professional and a credit to her company....
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“Both Jibby and Nicola have been quick to find a ......”

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Jun 17,2015
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By: 'Mina'
Jun 17,2015
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Both Jibby and Nicola have been quick to find a suitable and courteous tenant, made all the arrangements with a minimum of fuss and arranged a handover while we were on holiday. They have been exceptionally responsive and advised us professionally throughout. An excellent and ...
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“Nicola was very prompt, professional and courteous in her dealings. ......”

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Jun 16,2015
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By: 'Lalit'
Jun 16,2015
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Nicola was very prompt, professional and courteous in her dealings. She came prepared for the initial meeting, showed an interest in the property and was very honest in her rent evaluation and the expected timelines for occupancy. She was fully involved and very prompt with ...
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“Daniela was very helpful and accommodating all throughout the letting ......”

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Jun 16,2015
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Daniela
By: 'Rekha'
Jun 16,2015
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Daniela was very helpful and accommodating all throughout the letting process. Professional at all times, she also showed a lot of flexibility and went the extra mile to ensure that all my requirements were met....
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Comment on agent fees
Too high!
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“I mainly delt with Daniela at...”

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Jun 16,2015
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Jibby
By: 'Dmitrijs'
Jun 16,2015
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I mainly delt with Daniela at...
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“Daniela is a very good agent. Sha has been a ......”

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Jun 11,2015
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Daniela
By: 'Isabel'
Jun 11,2015
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Daniela is a very good agent. Sha has been a very good negociator : efficient, kind, patient, good communicant. She made herself available when we wanted further explanations and details and also when we wanted another visit of the flat. We will always be thankfull of ...
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“I use to change flats every two years or so. ......”

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Jun 11,2015
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Daniela
By: 'Mathieu'
Jun 11,2015
0 people found
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I use to change flats every two years or so. Daniela is the first agent (ever) that actually impressed me. She was very hands-on during the whole process and helped us a lot in the negotiations with the landlord. She is very thorough in her ...
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Comment on agent fees
Fees were a bit on the high side.
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“Daniela was really helpful with finding me a flat. She ......”

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Jun 11,2015
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Ria
By: 'Lucy'
Jun 11,2015
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Daniela was really helpful with finding me a flat. She was reliable, polite, and friendly on the phone. I was very happy with the service she provided. Ria was really helpful and very patient with me as there was a bit of a delay with ...
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“Absolutely excellent service received. Daniela was not only personable with ......”

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Jun 08,2015
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Daniela
By: 'Tom'
Jun 08,2015
1 people found
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Absolutely excellent service received. Daniela was not only personable with our short deadline, but even under pressure she delivered upon each and every request made. Everything ran very smoothly and with minimal to no fuss or delay; from the property viewing on the Monday, completing ...
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“Daniela was amazing. She showed us two available properties within 1 ......”

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Jun 07,2015
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Daniela
Alexander
By: '?'
Jun 07,2015
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Daniela was amazing. She showed us two available properties within 1 hour and we decided immediately on the one on South Lambeth Road as it was the best choice for my housemates and I. She knew we were in a rush to move in ASAP so ...
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“Very helpful and straightforward process. Information on what was required/......”

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Jun 02,2015
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Daniela
By: 'ND'
Jun 02,2015
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Very helpful and straightforward process. Information on what was required/payment was clear from the beginning and efforts taken to make sure I had read/understood. It helped that I knew what I wanted but the management of the process was very clear and agent ...
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Comment on agent fees
Pretty standard but had to chase the person doing the reference checks as they had missed confirmation being sent.
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“My initial dealings were over the phone with Nicola. She ......”

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Apr 29,2015
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Jibby
By: 'Gary'
Apr 29,2015
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My initial dealings were over the phone with Nicola. She came across as professional and responsive. We fixed a date for Jibby to come out and meet me at the property. Jibby was extremely knowledgable about rentals in the area and had come well prepared. ...
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“Myself and a housemate viewed a number of properties with ......”

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Apr 22,2015
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By: 'gsh'
Apr 22,2015
6 people found
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Myself and a housemate viewed a number of properties with Ludlow Thompson and a number of other agents within the Oval area, and found one that we really wanted with Ludlow Thompson. We asked what the fees would be for the property and were told ...
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Comment on agent fees
The agent lied about the fees that we would have to pay when we asked whilst viewing the property. While the fees were much more inline with what we expected from other agents, they were more than twice what this agent had said they would be.
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By: gsh
Apr 22, 2015
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Jibby Philip and Anuj Khullar were selected as the staff. I am not sure why they were removed from this review and I can't seem to edit it to add them back. ...

“I can highly recommend the excellent service provided by Jibby ......”

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Apr 20,2015
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By: 'Dave'
Apr 20,2015
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I can highly recommend the excellent service provided by Jibby at Ludlow Thompson. He took all the hassle out of the letting process & is super efficient, courteous & easy to communicate with. I have had poor service from other letting agents in the past, so the ...
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Comment on agent fees
Very reasonable.
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“I have been using the services of Ludlow Thompson for ......”

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Apr 15,2015
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By: 'Deborah'
Apr 15,2015
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I have been using the services of Ludlow Thompson for many years because of the high standard of service they provide, and the Oval office led by Jibby Philip is outstanding. Jibby recently re-let my property, he worked tirelessly to find the right tenants always ...
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“I have been using LT exclusively for the last 12 years ......”

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Apr 15,2015
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Daniela
By: 'RKJ'
Apr 15,2015
1 people found
this helpful
I have been using LT exclusively for the last 12 years and that is for a number of reasons: 1. They are friendly and approachable. 2. They are flexible and we reach agreeable terms 3. They achieve good rents for me 4. They find good tenants. Not a single missed ...
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Comment on agent fees
I'm happy with the terms we agreed.
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“The service received at the Oval branch was excellent and ......”

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Apr 15,2015
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Jibby
Daniela
By: 'simona'
Apr 15,2015
0 people found
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The service received at the Oval branch was excellent and Jibby was very professional, clear in his explanations and precise in his feedback. I have also appreciated the speed of the services which allowed me to respect my time-schedule and my plan. The courtesy was ...
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“I was very pleased that Jibby got me a tenant ......”

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Apr 15,2015
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Jibby
By: 'Dimitri'
Apr 15,2015
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I was very pleased that Jibby got me a tenant within 24 hours for a 2 year contract for a higher rent then i expected. Also he has been very helpfull with arranging a gas engineer and sorting out diverse last minute urgent matters....
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“Always on time for viewings, helpful and always able to ......”

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Apr 14,2015
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By: 'Bruno'
Apr 14,2015
0 people found
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Always on time for viewings, helpful and always able to answer any questions and reservations. Will keep using Ludlowthompson and I recommend to liaise with Nicola and Anam. Having dealt with lots of agents they are the best!...
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Comment on agent fees
Worth the service provided
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“Nicola was really helpful in providing information about the property ......”

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Apr 13,2015
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By: 'Lorna'
Apr 13,2015
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Nicola was really helpful in providing information about the property and setting up a viewing quickly. She answered all our questions when she showed us round and helped us with arranging viewings to find a housemate. Nicola was really great....
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Comment on agent fees
The fees are steep but I think this is the case with all Estate Agents.
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“Jibby was excellent and very commercial in his dealings with ......”

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Apr 09,2015
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Jibby
By: 'Paul'
Apr 09,2015
0 people found
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Jibby was excellent and very commercial in his dealings with me. He kept me up to date at all times and worked very hard in securing the highest rental figure I have ever achieved on this particular property....
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Comment on agent fees
I would always prefer them to be less (!) but understand you need to make a profit as well. I feel that the first year should be at say 8% but then any subsequent years should be at 5%.
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“Nicola was very helpful indeed. It was our first time ......”

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Apr 08,2015
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By: 'Antonia'
Apr 08,2015
0 people found
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Nicola was very helpful indeed. It was our first time renting a property and she explained the process very clearly. Nicola came back to the office with us to ensure the offer even though it was late. Nicola is not only approachable but also knowledgeable ...
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“Nicola was very helpful as our property agent when I ......”

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Apr 08,2015
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By: 'Edward'
Apr 08,2015
0 people found
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Nicola was very helpful as our property agent when I was looking to rent a flat. She was engaging and friendly and sought to point out the property highlights when showing us around. In the follow up correspondence Nicola had a very good knowledge of ...
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Comment on agent fees
I have no idea what the market rate is for fees but ‚£582 seems like quite a lot!
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“Having instructed Foxtons and Leonard lease for over 5 WEEK. Since ......”

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Mar 26,2015
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By: 'Jay'
Mar 26,2015
0 people found
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Having instructed Foxtons and Leonard lease for over 5 WEEK. Since I was redecorating I was happy to be present for viewings but the quality of prospective tenants was very poor and I started to be concerned. As a first time landlord i was already very ...
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Comment on agent fees
Worth the fee
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“Fantastic service! Anam and Danielle were extremely helpful and efficient ......”

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Mar 01,2015
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By: 'Isabelle'
Mar 01,2015
0 people found
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Fantastic service! Anam and Danielle were extremely helpful and efficient and the move has gone very smoothly. Thanks so much - I would use Ludlow Thompson again....
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“Enjoyed the service, really helpful. Jibbu helped negotiate the rent ......”

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Feb 25,2015
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By: 'Samir'
Feb 25,2015
0 people found
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Enjoyed the service, really helpful. Jibbu helped negotiate the rent and secure the property. Anam was always prompt on calls and emails. Could not have a better agent to deal with always available to resolve issues and answer any questions. Would defiantly recommend to anyone ...
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Comment on agent fees
Worth every penny they charge
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“Nicola, was excellent from showing us the property to dealing ......”

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Feb 18,2015
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By: 'Siobhan'
Feb 18,2015
0 people found
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Nicola, was excellent from showing us the property to dealing with our initial offer, she kept us informed every step of the way in what was happening. The whole process thus far has gone smoothly, all our concerns have been dealt with quickly and after ...
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“Stating something is standard practice is not a response to ......”

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Feb 18,2015
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Daniela
By: 'Mike'
Feb 18,2015
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Stating something is standard practice is not a response to a query. Look at each objection to your processes objectively....
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What agent could do to change your mind?
We were given a discount on the fees but only because they are astronomical to begin with. Tenants should not be charged for referencing as it's not their issue it's the landlords. But regardless it costs approx ‚£10 to get a reference v ‚£500 fees!!
Attached Filesnbsp;
Comment on agent fees
We were given a discount on the fees but only because they are astronomical to begin with. Tenants should not be charged for referencing as it's not their issue it's the landlords. But regardless it costs approx ‚£10 to get a reference v ‚£500 fees!!
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“Jibby goes above and beyond, is a creative problem solver, ......”

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Feb 09,2015
Minithumbup
Jibby
By: 'Stuart'
Feb 09,2015
0 people found
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Jibby goes above and beyond, is a creative problem solver, candid and customer focus. Some of the best service I have ever experienced at Ludlow Thompson. Thanks Jibby!...
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Staff picture Jibby
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Staff picture Kirsty
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Staff picture Daniel
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Staff picture Hannah
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Staff picture Alexander
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Staff picture Mark
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Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 5:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. ([email protected]).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 1:11 PM 03/03/2016 by allAgents

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Branch - Kennington Oval, London, SW9