100% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
Ludlow Thompson Lewisham is one of the best ranking estate agents in South East London. The office is located on Lewisham High Street, not far from the Lewisham DLR/BR station. If you are traveling by public transport via London Bridge Station, you will reach us in just 10 minutes. Lewisham ...
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Ludlow Thompson Lewisham is one of the best ranking estate agents in South East London. The office is located on Lewisham High Street, not far from the Lewisham DLR/BR station. If you are traveling by public transport via London Bridge Station, you will reach us in just 10 minutes. Lewisham estate agents cover the properties in the postcode area of SW13 and areas in Greenwich.
Why choose Ludlow Thompson agents in Lewisham
This well-regarded agency has been founded in 1993. Nowadays Ludlow Thompson is a well-known name in London and regions around it. We have more than 10 estate agent branches in the South of UK. We pay a great deal of attention to staff development and can ensure each team member undergoes training and obtains the highest certifications in the property industry. 40 years of combined experience in this industry has shown our senior staff members that the most important part of running an estates and lettings agency is being transparent and have regular communications with clients.
Most of our staff members live locally in London, therefore do not hesitate to ask us about local properties and general knowledge of Lewisham. We have a full advantage over the local property market changes which helps us achieve very accurate property valuations. Ludlow Thompson agents aim to deliver completely transparent service to all clients.
Lewisham area guide
It is a popular and busy borough of London where you can find trendy bars, restaurants pubs, and entertainment venues. There is also a huge shopping centre sitting right in the middle of the Lewisham town centre. The neighboring borough of Greenwich is very similar and usually included as one big area together with Lewisham. You can find beautiful residential houses from Victorian and Edwardian eras. Most popular properties are small one or two bedroom terraced houses and mixes of period architecture. There are new built apartment blocks around the town centre and main train station. We recommend this area for young families and young professionals that want to live outside the city but still have great road and public transport connections for the daily commute.
Why choose Ludlow Thompson agents in Lewisham
This well-regarded agency has been founded in 1993. Nowadays Ludlow Thompson is a well-known name in London and regions around it. We have more than 10 estate agent branches in the South of UK. We pay a great deal of attention to staff development and can ensure each team member undergoes training and obtains the highest certifications in the property industry. 40 years of combined experience in this industry has shown our senior staff members that the most important part of running an estates and lettings agency is being transparent and have regular communications with clients.
Most of our staff members live locally in London, therefore do not hesitate to ask us about local properties and general knowledge of Lewisham. We have a full advantage over the local property market changes which helps us achieve very accurate property valuations. Ludlow Thompson agents aim to deliver completely transparent service to all clients.
Lewisham area guide
It is a popular and busy borough of London where you can find trendy bars, restaurants pubs, and entertainment venues. There is also a huge shopping centre sitting right in the middle of the Lewisham town centre. The neighboring borough of Greenwich is very similar and usually included as one big area together with Lewisham. You can find beautiful residential houses from Victorian and Edwardian eras. Most popular properties are small one or two bedroom terraced houses and mixes of period architecture. There are new built apartment blocks around the town centre and main train station. We recommend this area for young families and young professionals that want to live outside the city but still have great road and public transport connections for the daily commute.
Latest Reviews
17th Oct 2019
reviewed by 'Patrice'
28th Mar 2019
reviewed by 'Raducu'
18th Jan 2019
reviewed by 'Raquel'
17th Dec 2018
reviewed by 'Miss'
Opening Hours
Address
ludlowthompson
8 Blackstock Rd, Finsbury Park
Lewisham,London
N4 2DL
020 8613 9677
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £125,000 | £3,650,000 |
| Lettings | 91% | 85% | £600 | £3,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 76 | 3 | 138 | 9 | 17 | 1 | 22 | 1 | 10 | 3 |
Areas covered
- SE13
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Dec 12,2011
Dec 12,2011
6
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My experience with Ludlow Thompson varied through the sale process. The initial contact was very quick and professional, so was the viewing. The agent at the viewing knew very little about the flat, in terms of heating etc, but was friendly and polite.
The problems ...
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What agent could do to change your mind?
- the agent should have listened to me in relation to the memorandum of sale. i had more experience of shared ownership than he seemed to have. also one would expect the agent to find out about the shared ownership process when selling such a property - the completion day was a hassle; it would have been so much nicer had I received proper instructions from Ludlow to instruct me that there was no water, and no warm water in the property. also details where to find the mailbox key and which energy/water companies the sellers had used. also, when it was agreed that I was to collect the keys from their office, I expected someone to know that I was coming. A simple system could be created in the office to list all completions for that day, their addresses and keys (and perhaps a simple list of previously mentioned practicalities)Attached Filesnbsp;
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Dec 06,2011
Dec 06,2011
0
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Adam Khan the Manager of Ludlow Thomson Lewisham has recently taken over from another Manager.
Adam has always approchable and took responsibility for the mistakes the previous Manager caused and resolved them in a timely manner. He went out of his way on numerous occasions ...
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Nov 30,2011
Nov 30,2011
0
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I felt that Dayo was extremely professional during my viewing. He gave me ample time to look around and answered all my queries. I was very comfortable and did not feel rushed in any way shape or form.
I'll definitely be recommending him to my ...
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Oct 03,2011
Oct 03,2011
0
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Our consultant Sam was very helpful throughout the process, going out of his way at our first viewing to spend a lot of time and answer questions despite being a Friday evening. He always responded to calls when we had questions and we felt he ...
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Sep 29,2011
Sep 29,2011
0
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Samuel was a very helpful letting agent, he advised us to improve the standard of the property in order to make it easier to let to the target audience. He contacted us on a regular basis to give us updates on the progress of the ...
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Sep 28,2011
Sep 28,2011
0
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We found property on ludlowthmpson website. I found the web site really easy to use and the property alerts where amazing.
We needed to move in straight away and had a few request that needed to be agreed to and completed.
the manager Adam managed ...
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Jul 13,2011
Jul 13,2011
0
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Ludlow Thompson.... USELESS!
From the start Ludlow Thompson have lied and cheated.
We decided to take a property near Lewisham. We were told the property would be fully repainted and un furnished. As it turns out the property had not been painted in around 5 years + ...
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Aug 04, 2011
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@one of many, please tel lthe world if they really do solve your problem! (with reference AACS001-01) ...
Jun 29,2011
Jun 29,2011
0
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after signing the contract, no one interested in dwelling
only extend their money and doing nothing for the tenant
the worst and most expensive I know what the agency...
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Aug 04, 2011
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@dissatisfied tenant, do tell the world if they actually have customer services please ...
May 16,2011
May 16,2011
2
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I would strongly advise not to use Ludlow Thompson. I don't even know where to start but basically they were very friendly and helpful until I signed a contract and paid my deposit. 2 months ago I vacated my flat but I haven't received my deposit ...
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Jun 15, 2011
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We are disappointed to learn that you are having issues in connection with your deposit.
Therefore we would like the opportunity to try and aid you with your dispute and give you the correct information. The Landlord has 10 days to return the deposit and should this not be the case then a dispute can be raised through the deposit scheme.
If you contact [email protected] quote depAA001 we can investigate this for you ...
May 09,2011
May 09,2011
0
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Having previously successfully rented the property on a private basis I was somewhat anxious about using lettings agent. I originally was going to commission 4 lettings agents, but following some disappointing negotiations with these I eventually decided only to use Ludlow Thompson. The main reason for ...
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May 09,2011
May 09,2011
0
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The only agency, I have found with an excellent service till the point of reference for the tenants and do not force landlord to house the tenant when the landlord is not interested. Services of all advisors are wonderful. Lastly, I have been dealing with ...
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Apr 20,2011
Apr 20,2011
0
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Brilliant service, our agent was very quick off the mark and helped us in many ways that other agents were not prepared to. We applied for a property online and our agent was straight on the phone to us, helping in any way he could. ...
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Apr 20,2011
Apr 20,2011
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The Lewisham branch and our agent have been very good. They have responded quickly to emails and requests and really helped us rent the flat that we wanted. They have a web portal on their website so that you can see your property and keep ...
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Apr 07,2011
Apr 07,2011
0
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Ludlow Thompson is a very well organized agency, you arrange your references, documents online, which is very handy and easy to access. The agents are very helpful and flexible, and easy to communicate with. I believe they provide a very reliable service....
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Mar 14,2011
Mar 14,2011
0
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Ludlow and Thompson were by far the best estate agent I dealt with whilst looking for a flat in London. They were very efficient and professional, and offered a personalised service.
I was assigned a specific advisor who spent a lot of time talking me ...
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Mar 11,2011
Mar 11,2011
0
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Ludlow and Thompson were by far the best estate agent I dealt with whilst looking for a flat in London. They were very efficient and professional, and offered a personalised service.
I was assigned a specific advisor who spent a lot of time talking me ...
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Feb 18,2011
Feb 18,2011
0
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My experience with Ludlowthompson while looking for a house to rent was highly satisfactory and would definitely recommend them to everyone! Their approach is very professional and their system of dealing with properties very efficient. I really like the system with putting an offer to ...
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Feb 17,2011
Feb 17,2011
0
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We were first time landlords letting our own home, so we were worried and wanted the right tenants. Ludlow Thompson marketed the property professionally and with enthusiasm. They found us great tenants and followed through thoroughly and courteously. A couple of glitches with the contract ...
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Feb 28, 2011
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Brave, wait a couple of years until you start getting letters from lawyers demanding renual fees etc. See what you think of them then. ...
Feb 11,2011
Feb 11,2011
0
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The Ludlow Thompson agents especially Georgia Unwin, Joshua Sperring and Tom Burke have submit to us a very big and powerful effort and excellent help!...
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Feb 10,2011
Feb 10,2011
0
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They had an excellent and very Helpful & polite attitude, excellent Knowledgeable of the market and the local area, at all times had a Professional approach and appearance, always were easy to contact and were willing to answer any questions. I have now used them twice ...
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Dec 09,2010
Dec 09,2010
0
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I think you are doing a great job already and it's hard to imagine how you can improve on that. I have no complaints with the agents and the service so far....
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Nov 24,2010
Nov 24,2010
0
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I thought that Ludlow Thompson were great, they provided a professional prompt service, and assisted me in finding a property that suited my exact needs. I was worried about finding the right place as I was moving from Ireland to take up my first job ...
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Nov 17,2010
Nov 17,2010
0
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I liked the fact that I could do everything online and that documents are available on their website.
I would suggest hiring better cleaning company, as the flat wasn't very clean....
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Nov 17,2010
Nov 17,2010
0
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Ludlow Thompson was a great choice. From the moment i called to arrange a viewing for a property the staff were helpful. During my property "hunt", the team, especially Alex, were easy to work with to get a great place that matched my requirements. Alex ...
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Nov 03,2010
Nov 03,2010
0
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Have the use of a web based application system, made the process a lot easier. You knew exactly what they wanted, and could do it from anywhere! They did seem busy at time and as a result their communication was not the best, although never ...
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Oct 25,2010
Oct 25,2010
0
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Stay away from Ludlow at all costs. I have never in my many years of renting properties, had such terrible service. Staff are extremely unprofessional. How can so many incompetent people be working for the same company?!? Nobody seems to have a clue what they ...
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Oct 28, 2010
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Dear cyoakie
We are sorry to learn that you are not happy with the service you have received from Ludlow Thompson. We always endeavour and strive to give a high level of customer service.
With regards to any of our colleagues leaving the company we always ensure that the queries on the relevant portfolio/property are dealt with by another member of the team. Further to this we have various call groups and an administration to team to help support this.
As we are keen to resolve the situat ...
Oct 20,2010
Oct 20,2010
0
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Property was let quickly and professionally. Staff (Alex and Tom) were excellent, helping manage a property from a distance. Less stressful - would reccomend them....
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Oct 06,2010
Oct 06,2010
0
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Speed of getting viewings and suitable tenants from the date of instruction was impressive. It took a short time for the right tenants to be found at the right price which was ideal as the property was not left empty or unrented for hardly any ...
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“Consultant's Name: Alex StottHelpful & polite e.g. attitude: ExcellentKnowledgeable e.......”
Aug 03,2010
Aug 03,2010
0
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Consultant's Name: Alex Stott
Helpful & polite e.g. attitude: Excellent
Knowledgeable e.g. market, local area: Excellent
Professional e.g. approach, appearance: Excellent
Did as promised e.g. returned calls, updates: Excellent
Communication Skills e.g written, oral and listening: Excellent
Time Keeping e.g. ...
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Jun 26,2010
Jun 26,2010
0
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Ludlow Thompson should be added to the oxford dictionary under (totally) unprofessional!
It started the day I moved into a small 2 bed property, I had viewed the previous month. The place was a dump so I requested that it have a professional clean... Remove a ...
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Jul 19, 2010
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Dear Aimie
Many thanks for your review and we apologise if you you have had cause to complain. We are sorry for the miscommunication between the office and your landlord at the start of the tenancy this is not how we wish any tenancy to begin. Ludlow Thompson strives for a smooth transition during the move in process and clearly this did not happen.
Your Landlord has now given us authorisation to go ahead with work to ' ...
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(32)
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(17)
Tenant Fees
Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees Last updated at 16/08/2019, 5:12 PM by allAgentsComplaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. ([email protected]).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 10:26 AM 08/07/2016 by allAgents
1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. ([email protected]).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
