Dulwich, London, SE22
4.7/5, 515 reviews
95% recommended
90% sales valuation accuracy
83% sales fee satisfaction
95% lettings valuation accuracy
77% lettings fee satisfaction
Ludlow Thompson Dulwich is one of the leading property agent branches in South East London. You can find our office situated on Lordship Lane, opposite the Barclays Bank. If you are traveling from central London, East Dunwich rail station is our closest station and takes only 10 minutes to get here ... show more Ludlow Thompson Dulwich is one of the leading property agent branches in South East London. You can find our office situated on Lordship Lane, opposite the Barclays Bank. If you are traveling from central London, East Dunwich rail station is our closest station and takes only 10 minutes to get here from London Bridge.
Why Ludlow Thompson agents in Dulwich?
Our estate agency has been founded in 1993. The rapid growth of Ludlow Thompson company has allowed us to expand throughout most areas of London and beyond. Our network of estate agent branches, including Dulwich, provides real estate sales, lettings and property management services. Our estate sales professionals have more than 40 years of combined experience in this field. Each staff member is fully trained to the Ludlow Thompson standard and also is required to complete NFOPP Qualifications.


Dulwich staff members provide a fully personalised property service to meet all of clients inquiries and needs. All of our estate agents live in or around London to be able to assist clients with any inquiries about the local area and residential property opportunities. If you are interested in selling your house in London, contact Ludlow Thompson branch in Dulwich for a free, no obligation valuation.
Dulwich area property guide
East Dulwich is full of great residential housing opportunities. Victorian architecture dominates in this area. You can find rows of terraces, detached houses, and flats that reflect this architectural style. The main shopping street is the Lordship Lane. East Dulwich area can also offer great eateries and trendy pubs. Most local residents are young professionals and young families that prefer a village-like living to busy city centre life. Property prices are much more affordable than living closer to the city even though there are great road and public transport links for daily commute. If you are thinking of renting or buying a house in Dulwich, give our estate agents a call and arrange a meeting. We are here to help!
Ludlow Thompson the award winning London agent

Latest Reviews

View all Reviews 515
31st Mar 2023
reviewed by 'Marissa'
“I am giving Beth Cooter a 5 star review as she was an absolute pleasure to work with from the very ......”
3rd Mar 2023
reviewed by 'Rachel Louise Compton'
“Beth Cooter at Dulwich LT recently assisted with my flat sale. Throughout the process, I found her and the team ......”
14th Jan 2023
reviewed by 'Rob'
“Lovely Viewing w/EdaJust a quick review to note my lovely experience this morning with Eda Hasan, who was kind, ......”
14th Dec 2022
reviewed by 'Freddie Simons'
“Beth Cooter was both highly professional and amicable throughout the entire process of purchasing a flat. What impressed me most ......”
3rd Mar 2020
reviewed by 'Jason'
“Iv Just purchased a flat in Gowlett Rd Se15 ,I dealt with Olivia at the lordship lane office . She has ......”
30th Aug 2019
reviewed by 'Anna'
“Lola and Josh were efficient, professional and friendly!Thanks both for showing us around and answering any questions or queries ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 17:00
  • Sunday: Closed
Address

ludlowthompson
81-83 Lordship Lane
Dulwich,London
Greater London
SE22 8EP
020 8299 8777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 83% £175,000 £3,500,000
Lettings 95% 77% £480 £5,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
78 5 238 12 66 2 65 0 43 6
Areas covered
  • SE22
  • SE15
  • SE5
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
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“Was a very good service. All the agents that I ......”

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Nov 30,2015
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By: 'Luke'
Nov 30,2015
0 people found
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Was a very good service. All the agents that I met were really young and down-to-earth. I didn't feel pressured into anything and the whole process was very stress-free. Tom was really nice and approachable. Kerry Lindsay was also very efficient in replying to my ...
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“Very informative and great handling through all the renting regulations. ......”

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Nov 18,2015
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Hannah
By: 'Umbongo'
Nov 18,2015
0 people found
this helpful
Very informative and great handling through all the renting regulations. Both of the agents helped along the way to our new house and were a real charm to be around....
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What agent could do to change your mind?
Not satisfied because obviously I don't want to spend money on housing.
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Comment on agent fees
Not satisfied because obviously I don't want to spend money on housing.
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“Very quick, and easy! Helped us through the entire process, ......”

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Nov 17,2015
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Hannah
By: 'Moira'
Nov 17,2015
0 people found
this helpful
Very quick, and easy! Helped us through the entire process, from start to finish. Even when we added on a few housemates. Quite relaxed, even when we arrived a bit late. Knew a bit about each property, but not everything. She was very patient when ...
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“Polite all the way through and had contract and keys ......”

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Nov 16,2015
Minithumbdown
By: 'Jack'
Nov 16,2015
0 people found
this helpful
Polite all the way through and had contract and keys ready. Also responded quickly via email. However, informed us the property was being painted imminently and had been professionally cleaned. Lived in property over a month and only now started to be painted and was ...
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What agent could do to change your mind?
Would be good if they followed up with us after moving in to check everything was ok more than just asking for a review persistently. Also would be good if they knew the exact conditions of the flat instead of just assuming the status.
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“Hannah has been very nice. She showed us the apartment ......”

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Nov 04,2015
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Hannah
By: 'Giulia'
Nov 04,2015
0 people found
this helpful
Hannah has been very nice. She showed us the apartment and answered all the questions we had. She has also been a quicker email responder and I really appreciated that. thank you!...
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“We were not given a handover of the property by ......”

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Oct 28,2015
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Hannah
By: 'Jade'
Oct 28,2015
0 people found
this helpful
We were not given a handover of the property by anyone. Only a check in report which was to be found online. We entered the property with no boiler manual a leaking radiator, non flushing toilet, light bulbs not working with live wires exposed in ...
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What agent could do to change your mind?
Hannah was polite and friendly, but seemed to lack interest when we found problems with the property.
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Comment on agent fees
Very high fees
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“The agent was really polite and helpful, and helped push ......”

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Oct 27,2015
Minithumbup
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Hannah
By: 'Sean'
Oct 27,2015
0 people found
this helpful
The agent was really polite and helpful, and helped push through the tenancy in a short space of time, which enabled us to move in quickly. Happy with the property and feel as though the whole process was on a whole a smooth one. Thanks ...
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Comment on agent fees
Tenancy fees where much higher than previous agencies used.
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“Despite a few hiccups along the way before our move ......”

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Oct 19,2015
Minithumbup
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Hannah
By: 'hantal'
Oct 19,2015
0 people found
this helpful
Despite a few hiccups along the way before our move in, Hannah went above and beyond on the day to make sure we could finalise all our details and move in on the same day, even staying much later than necessary....
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Comment on agent fees
The individual agency fees (i.e. excluding advance rent and security deposit) seemed higher than average, but was not something we could change.
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“Fantastic service from Tom and his team at Ludlow Thomson. ......”

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Oct 16,2015
Minithumbup
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Hannah
By: 'Jon'
Oct 16,2015
0 people found
this helpful
Fantastic service from Tom and his team at Ludlow Thomson. All questions answered promptly, and frequent updates on letting progress....
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“Tom was responsive and motivated to let the apartment and ......”

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Oct 16,2015
Minithumbup
By: 'Andrew'
Oct 16,2015
0 people found
this helpful
Tom was responsive and motivated to let the apartment and we appreciated his availability and willingness to help us find our way through the rental process....
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“The process was simple and smooth. Hannah was always available ......”

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Oct 15,2015
Minithumbup
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Hannah
By: 'Dominic'
Oct 15,2015
0 people found
this helpful
The process was simple and smooth. Hannah was always available to respond to any questions we had quickly and efficiently....
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Comment on agent fees
Could be cheaper. Winkworth Estate Agents fee are a fraction of Ludlowthompsons.
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“Hannah was really helpful, friendly and easy to get along ......”

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Oct 15,2015
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Hannah
By: 'Helen'
Oct 15,2015
0 people found
this helpful
Hannah was really helpful, friendly and easy to get along with. She even came in on her day off (a Bank Holiday) for us to sign our contract and move in to our new house....
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“I don't think Ludlow Thompson can look at the properties ......”

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Sep 28,2015
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Hannah
By: 'student'
Sep 28,2015
0 people found
this helpful
I don't think Ludlow Thompson can look at the properties that they have on their site. We have arrived an everything is broken/leaking. Cupbboard broken, shower broken, rats in the kitchen and leaking ceilings. Staff are friendly but not massively helpful or professional....
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“I had a good experience with this agency, they were ......”

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Sep 25,2015
Minithumbup
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Hannah
By: 'portuguese.tenant'
Sep 25,2015
0 people found
this helpful
I had a good experience with this agency, they were helpful, available and thorough. they were specially handy in the negotiation of the rental fee, and they accept non uk based people as guarantors. their online service is great and fast, which cuts down a ...
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Comment on agent fees
A bit expensive, but they handle everything internally.
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“Tom is very personable, has an easy manner, and is ......”

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Sep 14,2015
Minithumbup
By: 'P'
Sep 14,2015
0 people found
this helpful
Tom is very personable, has an easy manner, and is easy to get on with. He made himself very easy to get hold of, and was very quick to respond to questions, worries or concerns. He found us some good tenants and managed to reach ...
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“Both Hannah and Cassie were extremely helpful in all my ......”

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Aug 31,2015
Minithumbup
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Hannah
By: 'Nilesh'
Aug 31,2015
0 people found
this helpful
Both Hannah and Cassie were extremely helpful in all my dealings with Ludlow Thompson. I am very grateful to Hannah for suggesting I visit the flat in the first instance as I had not even included it my list of probables. Both of them were ...
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“Ludlow Thompson were very fast and efficient in selling my 3 ......”

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Aug 26,2015
Minithumbup
By: 'Sarah'
Aug 26,2015
0 people found
this helpful
Ludlow Thompson were very fast and efficient in selling my 3 bedroom flat. Within 48 hours of the property going live I had an offer. Would certainly use them again....
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“We employed Ludlow Thompson after a private sale feel through. ......”

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Aug 26,2015
Minithumbup
By: 'Richard'
Aug 26,2015
0 people found
this helpful
We employed Ludlow Thompson after a private sale feel through. They were able to secure another purchaser within 24 hours, at a higher price than we had agreed with our previous buyer. The staff were always polite and efficient and they did chase solictors and buyer ...
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“Courtney Harris has been focused and attentive to detail and ......”

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Aug 26,2015
Minithumbup
By: 'James'
Aug 26,2015
1 people found
this helpful
Courtney Harris has been focused and attentive to detail and extremely pro-active in finding a buyer and securing a relatively smooth transaction. I have been very impressed with his courtesy and professionalism throughout....
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Comment on agent fees
would always prefer it to be lower!
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“Michael has been very professional and efficient. I appreciated his ......”

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Aug 26,2015
Minithumbup
By: 'James'
Aug 26,2015
0 people found
this helpful
Michael has been very professional and efficient. I appreciated his engaging work style and assistance in getting exchange sorted. I thank him for his help in this....
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“Michael and Courtney at Ludlow Thompson Dulwich were professional, hard ......”

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Aug 25,2015
Minithumbup
By: 'Andy'
Aug 25,2015
0 people found
this helpful
Michael and Courtney at Ludlow Thompson Dulwich were professional, hard working, organised and a joy to work with. I had a number of problems throughout with the legal side of things and without their help I'm sure it would have fallen through. They pushed to ...
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“Courtney Harris , who showed me the property , was smartly turned ......”

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Aug 25,2015
Minithumbup
By: 'Richard'
Aug 25,2015
0 people found
this helpful
Courtney Harris , who showed me the property , was smartly turned out , he had a very personable manner , he was efficient , and , always did what he said he was going to do , thereby building trust . He was never pushy , but , at the same time was always ...
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“Tom was extremely helpful in the ludlowthompson Dulwich office as ......”

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Aug 17,2015
Minithumbup
By: 'HollyF'
Aug 17,2015
0 people found
this helpful
Tom was extremely helpful in the ludlowthompson Dulwich office as we prepared to move in to our new house. He is friendly, calm and patient whilst we were slightly unprepared with our monies....
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Comment on agent fees
The agent's fees were extremely reasonable.
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“Cassie provided us with a lot of opportunities for properties ......”

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Aug 10,2015
Minithumbup
By: 'Sam'
Aug 10,2015
0 people found
this helpful
Cassie provided us with a lot of opportunities for properties to move into and even helped us register a offer which was unfortunately rejected. She was always available to answer questions and her communication of relevant information was always brilliant. Unfortunately our situation changed drastically ...
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“My friend and I were moving to London. We looked ......”

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Aug 07,2015
Minithumbup
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Hannah
By: 'Ben'
Aug 07,2015
0 people found
this helpful
My friend and I were moving to London. We looked at a couple properties with Ludlow Thompson, two of them with Hannah and Cassie. We really liked the first property they showed us on lordship lane. We ended up choosing a different property closer to ...
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“I found byron to be very helpful and informative and ......”

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Jul 31,2015
Minithumbup
By: '58mb'
Jul 31,2015
0 people found
this helpful
I found byron to be very helpful and informative and also a very calming influence on what could have been a stressful event....
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“Byron was responsive and calm throughout the entire process which ......”

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Jul 31,2015
Minithumbup
By: 'James'
Jul 31,2015
0 people found
this helpful
Byron was responsive and calm throughout the entire process which was riddled with problems (none of them anything to do with him) Highly recommend Byron to anyone. Honest and personable....
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“Throughout the customer service was excellent and friendly, Tom recommended ......”

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Jul 29,2015
Minithumbup
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Hannah
By: 'RichardB'
Jul 29,2015
0 people found
this helpful
Throughout the customer service was excellent and friendly, Tom recommended the property and Hannah showed and processed our application. The process was swift, organised and efficient! I had used Ludlow several years ago and cd back because I remembered the good service and was pleased ...
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Comment on agent fees
Comparable
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“I want to give a nice feedback because Tom has ......”

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Jul 29,2015
Minithumbup
By: 'Sebastiano'
Jul 29,2015
0 people found
this helpful
I want to give a nice feedback because Tom has been a good and patient agent, he has been always professional, polite and friendly....
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“We were moving to London from India and had very ......”

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Jul 28,2015
Minithumbup
By: 'Trivikram'
Jul 28,2015
1 people found
this helpful
We were moving to London from India and had very less time at hand in which to find a house, a day care for our daughter and fix other arrangements. We did some research before leaving and zeroed in on East Dulwich - which was ...
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Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 5:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. ([email protected]).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 12:42 PM 22/08/2016 by Stephen Graham

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Branch - Dulwich, London, SE22

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