Dulwich, London, SE22
4.7/5, 515 reviews
95% recommended
90% sales valuation accuracy
83% sales fee satisfaction
95% lettings valuation accuracy
77% lettings fee satisfaction
Ludlow Thompson Dulwich is one of the leading property agent branches in South East London. You can find our office situated on Lordship Lane, opposite the Barclays Bank. If you are traveling from central London, East Dunwich rail station is our closest station and takes only 10 minutes to get here ... show more Ludlow Thompson Dulwich is one of the leading property agent branches in South East London. You can find our office situated on Lordship Lane, opposite the Barclays Bank. If you are traveling from central London, East Dunwich rail station is our closest station and takes only 10 minutes to get here from London Bridge.
Why Ludlow Thompson agents in Dulwich?
Our estate agency has been founded in 1993. The rapid growth of Ludlow Thompson company has allowed us to expand throughout most areas of London and beyond. Our network of estate agent branches, including Dulwich, provides real estate sales, lettings and property management services. Our estate sales professionals have more than 40 years of combined experience in this field. Each staff member is fully trained to the Ludlow Thompson standard and also is required to complete NFOPP Qualifications.


Dulwich staff members provide a fully personalised property service to meet all of clients inquiries and needs. All of our estate agents live in or around London to be able to assist clients with any inquiries about the local area and residential property opportunities. If you are interested in selling your house in London, contact Ludlow Thompson branch in Dulwich for a free, no obligation valuation.
Dulwich area property guide
East Dulwich is full of great residential housing opportunities. Victorian architecture dominates in this area. You can find rows of terraces, detached houses, and flats that reflect this architectural style. The main shopping street is the Lordship Lane. East Dulwich area can also offer great eateries and trendy pubs. Most local residents are young professionals and young families that prefer a village-like living to busy city centre life. Property prices are much more affordable than living closer to the city even though there are great road and public transport links for daily commute. If you are thinking of renting or buying a house in Dulwich, give our estate agents a call and arrange a meeting. We are here to help!
Ludlow Thompson the award winning London agent

Opening Hours
Address

ludlowthompson
81-83 Lordship Lane
Dulwich,London
Greater London
SE22 8EP
020 8299 8777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 83% £175,000 £3,500,000
Lettings 95% 77% £480 £5,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
78 5 238 12 66 2 65 0 43 6
Areas covered
  • SE22
  • SE15
  • SE5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“Excellent service from the start to move into the new ......”

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Oct 19,2016
Minithumbup
Stephen
By: 'michael'
Oct 19,2016
0 people found
this helpful
Excellent service from the start to move into the new property. They went beyond the call of duty in acquring the property due to our circumstanes and very greatful for the help and the property fit....
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Comment on agent fees
Worth every penny
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“You have been the model of what an Estate Agent ......”

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Oct 14,2016
Minithumbup
Kirsty
By: 'S'
Oct 14,2016
1 people found
this helpful
You have been the model of what an Estate Agent should do and be. The team are trained extremely well. Georgia was brilliant at keeping me up to date and providing feedback regularly. I rarely called to get a status report as Georgia or Kirsty ...
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Comment on agent fees
Fees are higher than some agents, however in this example and in the current climate, I am fine with it.
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“Efficient, and helpful throughout the buying process, ensuring completion dates ......”

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Oct 06,2016
Minithumbup
Kirsty
By: 'Megan'
Oct 06,2016
0 people found
this helpful
Efficient, and helpful throughout the buying process, ensuring completion dates were met and all queries were answered along the way....
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“Quick, Fast efficient and didn't drop the contact we made ......”

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Oct 04,2016
Minithumbup
Stephen
Stephen
By: 'Dr'
Oct 04,2016
0 people found
this helpful
Quick, Fast efficient and didn't drop the contact we made last year about the potential to rent. Stephen made the process very doable as I was apprehensive at first but we got there in the end. He gave 110%. Once i relocated the service was still ...
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Comment on agent fees
good
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“I felt Kirsty did a fantastic job from the moment ......”

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Oct 03,2016
Minithumbup
Kirsty
By: 'Jim'
Oct 03,2016
0 people found
this helpful
I felt Kirsty did a fantastic job from the moment I instructed Ludlow Thompson through to the day of completion. Kirsty was knowledgeable about the market, proactive in the selling process, always available to talk and always on top of things. I felt that I ...
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Comment on agent fees
fair
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“Initially I was very pleased with the service. Once we ......”

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Sep 22,2016
Minithumbup
By: 'Lily'
Sep 22,2016
0 people found
this helpful
Initially I was very pleased with the service. Once we put a deposit down, this service depleted. I was upset by hearing the day before we were due to move that the move in day would be changed. I had to find somewhere to stay ...
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Comment on agent fees
They were average
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“I am the guarantor for a tenant. Kenny was very ......”

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Sep 21,2016
Minithumbup
By: 'Ms'
Sep 21,2016
0 people found
this helpful
I am the guarantor for a tenant. Kenny was very helpful and polite throughout. He was very quick to answer queries we raised, whether by phone or email. I was impressed that it only took 9 days from when the offer was put in to the ...
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“Overall everyone was very friendly especially at the first viewing ......”

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Sep 20,2016
Minithumbup
By: 'Lauren'
Sep 20,2016
0 people found
this helpful
Overall everyone was very friendly especially at the first viewing when we asked to come straight back to the office to put in an offer. They got back to us with phone calls and most emails. They helped us understand throughout the whole process and ...
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Comment on agent fees
One of the lowest fees we came across so good.
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“We dealt with Kenny most. He was very helpful and ......”

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Sep 06,2016
Minithumbup
By: 'Sam'
Sep 06,2016
0 people found
this helpful
We dealt with Kenny most. He was very helpful and friendly. Kenny guided us through renting our house which we are very pleased with. The whole process was very quick and professional....
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Comment on agent fees
Agencies fees are always too much.
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“Kenny helped our group find a four bedroom apartment in ......”

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Sep 04,2016
Minithumbup
By: 'Meg'
Sep 04,2016
0 people found
this helpful
Kenny helped our group find a four bedroom apartment in Brockley. He was incredibly helpful and supportive in the process and was beyond friendly throughout our time with him. Whenever we needed advice or we were confused about forms he got back to us straight ...
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“Have been very pleased with the pleasant and effective service ......”

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Sep 04,2016
Minithumbup
Stephen
By: 'Sally'
Sep 04,2016
0 people found
this helpful
Have been very pleased with the pleasant and effective service from Stephen and Kenny. They are both very professional and have ensured a speedy let for my property once instructed. Aaron has also been very pleasant and helpful when I have had occasion to telephone ...
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Comment on agent fees
Fees were agreed but obviously would always appreciate negotiation.
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“Kenny was very friendly and extremely helpful when we moved ......”

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Sep 02,2016
Minithumbup
By: 'India'
Sep 02,2016
0 people found
this helpful
Kenny was very friendly and extremely helpful when we moved our belongings into our new home, offering alternative storage after the one that the landlord provided wasn't up to standards. He provided service above and beyond his job role by helping us carry our stuff ...
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“It was lovely meeting Kenny and he helped us a ......”

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Sep 01,2016
Minithumbup
By: 'Ellie'
Sep 01,2016
0 people found
this helpful
It was lovely meeting Kenny and he helped us a lot with our move! There was a slight confusion with Ludlow and the Landlady telling us we could move our things temporarily into the cellar, however Kenny soon sorted the problem out and we were ...
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“Tessa Horan , Sophie Conway, Kenny Kamara and everyone in the ......”

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Aug 29,2016
Minithumbup
By: 'Christina'
Aug 29,2016
0 people found
this helpful
Tessa Horan , Sophie Conway, Kenny Kamara and everyone in the office provide professional and friendly service . I was informed at every step of the process and without delay. Documents were sent immediately. I honestly recommend the service....
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“Agents were really helpful and friendly throughout the whole process ......”

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Aug 26,2016
Minithumbup
Stephen
By: 'R'
Aug 26,2016
0 people found
this helpful
Agents were really helpful and friendly throughout the whole process trying to rent a house. We came into trouble with referencing on the day of move in and they did everything possible to make sure we could still move in on the day allocated and ...
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Comment on agent fees
Fees were a little higher than expected, but not too bad split between the five of us.
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“Fantastic communication and helpful throughout the whole process, outlined the ......”

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Aug 26,2016
Minithumbup
By: 'Anthony'
Aug 26,2016
0 people found
this helpful
Fantastic communication and helpful throughout the whole process, outlined the companies fee's and terms at the initial viewing. Allowed me time to view the property without hassling and was very knowledgable about the landlord and property....
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Comment on agent fees
Not the cheapest but definitely not the most expensive.
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“Aaron was fantastic. Very friendly and very well informed about ......”

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Aug 25,2016
Minithumbup
By: 'M.'
Aug 25,2016
0 people found
this helpful
Aaron was fantastic. Very friendly and very well informed about the properties we viewed. He answered all our questions. We felt very comfortable and confident in his hands. Understood our criteria perfectly! Thanks...
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“We just bought a flat through Ludlow Thompson. Kirsty was ......”

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Aug 24,2016
Minithumbup
Kirsty
By: 'RG'
Aug 24,2016
0 people found
this helpful
We just bought a flat through Ludlow Thompson. Kirsty was friendly, but professional, and proactively worked to get the sale through as soon as possible....
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“Everything I wanted from an agent. Knew the details, Kind ......”

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Aug 23,2016
Minithumbup
By: 'Kevin'
Aug 23,2016
0 people found
this helpful
Everything I wanted from an agent. Knew the details, Kind hearted, No messing about, No lying, Reliable guy, Was willing to take the extra step to drive to the property and back...
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“From start to finish Kenny and Stephen have been professional ......”

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Aug 19,2016
Minithumbup
Stephen
By: 'Ran'
Aug 19,2016
0 people found
this helpful
From start to finish Kenny and Stephen have been professional and helpful. For the last year we have let our property through Foxtons, but were rather disappointed with their service when trying to find new tenants. Kenny has contacted us several times over the last ...
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Comment on agent fees
In line with market.
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“Charming staff, straight forward attitude, helpful rapid responsiveness, team has ......”

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Aug 18,2016
Minithumbup
Stephen
By: 'Christopher'
Aug 18,2016
0 people found
this helpful
Charming staff, straight forward attitude, helpful rapid responsiveness, team has an aura of experience and the experience as a whole was delightful....
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Comment on agent fees
The tenancy referencing was slow and staff that handled this was perplexed by a simple .zip file but came through in the end. If the Dulwich staff had done this I'm sure they would have been more on top of it and worth the money.
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“I've found the team to be very helpful and they've ......”

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Aug 17,2016
Minithumbup
Stephen
By: 'CM'
Aug 17,2016
0 people found
this helpful
I've found the team to be very helpful and they've made the transition from living in my property to letting it out practically seamless, which takes a huge burden off me!...
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Comment on agent fees
Very fair for the work and support given
Was this helpful? Yes

“Kenny is very personable and professional. He was very responsive ......”

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Aug 17,2016
Minithumbup
By: 'Mary'
Aug 17,2016
0 people found
this helpful
Kenny is very personable and professional. He was very responsive and dealt with our offer promptly and efficiently. I would not hesitate to recommend him to tenants looking in the East Dulwich area....
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“Friendly and helpful. Quick with responses. Provided help making arrangements ......”

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Aug 12,2016
Minithumbup
Stephen
By: 'James'
Aug 12,2016
0 people found
this helpful
Friendly and helpful. Quick with responses. Provided help making arrangements for housemates who could not be present on exchange. Good....
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“Gabriella is like a breath of fresh air in the ......”

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Aug 12,2016
Minithumbup
By: 'sarah'
Aug 12,2016
0 people found
this helpful
Gabriella is like a breath of fresh air in the world of estate agents and it was an absolute pleasure working with her. She went out of her way to help us....
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“Kenny was great. I'll be honest, I hate flat hunting ......”

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Jul 29,2016
Minithumbup
By: 'GL'
Jul 29,2016
0 people found
this helpful
Kenny was great. I'll be honest, I hate flat hunting and I hate the way that 95% of estate agents are constantly pressuring you. Kenny was by far the most competent, most honest, and most knowledgeable agent we dealt with while looking for flats. We probably ...
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Comment on agent fees
I felt like the fees were higher than average, but on the other hand, it also included the checkout fees at the end of the tenancy, so it was probably about average (which is still too high, I think).
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“Gabriella is the best estate agent I have ever had ......”

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Jul 21,2016
Minithumbup
By: 'Benjamin'
Jul 21,2016
0 people found
this helpful
Gabriella is the best estate agent I have ever had the pleasure of dealing with. Outstanding from start to finish....
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Comment on agent fees
n/a
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“Stephen has been consistently responsible on all matters concerning the ......”

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Jul 18,2016
Minithumbup
Stephen
By: 'Stephen'
Jul 18,2016
0 people found
this helpful
Stephen has been consistently responsible on all matters concerning the renting of my flat. He always responds to emails and calls punctually and can be depended upon in my experience. That is very rare in the many years that I have had dealings with the ...
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Comment on agent fees
Reasonable
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“Stephen and Kenny were excellent. I have not ever rented ......”

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Jul 13,2016
Minithumbup
Stephen
By: 'Elizabeth'
Jul 13,2016
0 people found
this helpful
Stephen and Kenny were excellent. I have not ever rented a property before and they helped me through the process, did what they said they were going to do when they said they were going to do it, and ensured I rented out my property ...
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“Really great service, was there at the end of the ......”

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Jul 07,2016
Minithumbup
By: 'Ellie'
Jul 07,2016
0 people found
this helpful
Really great service, was there at the end of the phone during and after the process! Can't fault it...
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Staff picture Stephen
(106)
Staff picture Alexander
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Staff picture Sophie
(18)
Staff picture Mark
(17)

Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 5:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. ([email protected]).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 12:42 PM 22/08/2016 by Stephen Graham

Awards won by ludlowthompson, London SE22 8EP



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ludlowthompson

Branch - Dulwich, London, SE22