Dulwich, London, SE22
4.7/5, 515 reviews
95% recommended
90% sales valuation accuracy
83% sales fee satisfaction
95% lettings valuation accuracy
77% lettings fee satisfaction
Ludlow Thompson Dulwich is one of the leading property agent branches in South East London. You can find our office situated on Lordship Lane, opposite the Barclays Bank. If you are traveling from central London, East Dunwich rail station is our closest station and takes only 10 minutes to get here ... show more Ludlow Thompson Dulwich is one of the leading property agent branches in South East London. You can find our office situated on Lordship Lane, opposite the Barclays Bank. If you are traveling from central London, East Dunwich rail station is our closest station and takes only 10 minutes to get here from London Bridge.
Why Ludlow Thompson agents in Dulwich?
Our estate agency has been founded in 1993. The rapid growth of Ludlow Thompson company has allowed us to expand throughout most areas of London and beyond. Our network of estate agent branches, including Dulwich, provides real estate sales, lettings and property management services. Our estate sales professionals have more than 40 years of combined experience in this field. Each staff member is fully trained to the Ludlow Thompson standard and also is required to complete NFOPP Qualifications.


Dulwich staff members provide a fully personalised property service to meet all of clients inquiries and needs. All of our estate agents live in or around London to be able to assist clients with any inquiries about the local area and residential property opportunities. If you are interested in selling your house in London, contact Ludlow Thompson branch in Dulwich for a free, no obligation valuation.
Dulwich area property guide
East Dulwich is full of great residential housing opportunities. Victorian architecture dominates in this area. You can find rows of terraces, detached houses, and flats that reflect this architectural style. The main shopping street is the Lordship Lane. East Dulwich area can also offer great eateries and trendy pubs. Most local residents are young professionals and young families that prefer a village-like living to busy city centre life. Property prices are much more affordable than living closer to the city even though there are great road and public transport links for daily commute. If you are thinking of renting or buying a house in Dulwich, give our estate agents a call and arrange a meeting. We are here to help!
Ludlow Thompson the award winning London agent

Opening Hours
Address

ludlowthompson
81-83 Lordship Lane
Dulwich,London
Greater London
SE22 8EP
020 8299 8777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 83% £175,000 £3,500,000
Lettings 95% 77% £480 £5,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
78 5 238 12 66 2 65 0 43 6
Areas covered
  • SE22
  • SE15
  • SE5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“Looking for a new home is always stressful and most ......”

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May 03,2012
Minithumbup
By: 'Laura'
May 03,2012
0 people found
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Looking for a new home is always stressful and most of the times dealing with agents does not help at all - they don't respond to your calls, show you properties which in no way match your requirements, are surly or arrogant etc. Chloe was ...
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“Chloe was great - friendly, efficient and honest - and ......”

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May 01,2012
Minithumbup
By: 'KatieP'
May 01,2012
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Chloe was great - friendly, efficient and honest - and did all that she could to make sure my offer was accepted....
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“During the purchase of our property both Sue and Mandy ......”

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Apr 27,2012
Minithumbup
By: 'Charlotte'
Apr 27,2012
0 people found
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During the purchase of our property both Sue and Mandy went above and beyond to help us. There were several occasions where they both had to liase with the seller to resolve issues and several times where sue had to meet us early in the ...
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“This agent was faultless. Well managed and caring staff. Extremely ......”

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Apr 26,2012
Minithumbup
By: 'Bisi'
Apr 26,2012
0 people found
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This agent was faultless. Well managed and caring staff. Extremely hard working easy to deal with all staff. Very focused and always having a drive to achieve a Sale. I have dealt with lots of agents on Lordship lane Dulwich and this Agent floors them ...
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“Ludlow and Thompson have been the worst lettings agents I ......”

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Apr 23,2012
Minithumbdown
By: 'anon'
Apr 23,2012
8 people found
this helpful
Ludlow and Thompson have been the worst lettings agents I have ever dealt with. We have been repeatedly lied to throughout our tenancy. Our house was in a state of disrepair when we moved in, despite repeated promises of renovation before we moved in, we ...
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What agent could do to change your mind?
Not lied about the work to be carried out, the condition of the house. Dealt with the matter locally instead of outsourcing it to obviously incompetent staff.
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By: Customer Services
Apr 23, 2012
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We are very concerned to read your review and would like to help resolve any repair issues that remain outstanding for you. Please could we ask you to contact us so that we can discuss this matter direct with you; if you could please email [email protected] and quote reference AAE01. We hope to hear from you shortly. Kind regards Ludlowthompson.com Customer Services Team ...

“Chloe was extremely helpful when we were looking for a ......”

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Apr 23,2012
Minithumbup
By: 'Glen'
Apr 23,2012
0 people found
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Chloe was extremely helpful when we were looking for a property. She understood what we were after, presented only properties that she knew we'd be interested in and took us to several viewings, always being realistic as to our needs and budget. As well as ...
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“Fast, effective, to the point, all-round service, good communication, good ......”

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Apr 20,2012
Minithumbup
By: 'M'
Apr 20,2012
0 people found
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Fast, effective, to the point, all-round service, good communication, good knowledge of market and great people skills. Particularly appreciated the prompt/immediate feedback that would be received from each viewing without fail. Very responsive at all times. I would highly recommend this agency for the ...
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“I always found Chloe Adams to be very professional and ......”

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Apr 19,2012
Minithumbup
By: 'linda'
Apr 19,2012
0 people found
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I always found Chloe Adams to be very professional and helpful at all times. She was always on time for viewings and even attended a viewing on Good Friday afternoon. She tried to liaise with both parties to try and agree a positive outcome but ...
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“The Chloe has been a perfect agent with us. The ......”

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Apr 18,2012
Minithumbup
By: 'Audrey'
Apr 18,2012
0 people found
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The Chloe has been a perfect agent with us. The communication went perfectly, she answered all our email, answer our calls and was on time. She made us really confortable to visit the flat while the vendor was there. We also notice she had good ...
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“Ludlow Thompson approached me to put my property on the ......”

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Apr 11,2012
Minithumbup
By: 'Lisa'
Apr 11,2012
0 people found
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Ludlow Thompson approached me to put my property on the market at the beginning of year. I'd been trying to sell the property the previous year but the offer I had fell through. Chloe took a keen interest in my property when I agreed to ...
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“I am very satisfied with Ludlow Thompson. Kerry responded to ......”

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Apr 04,2012
Minithumbup
By: 'Laura'
Apr 04,2012
0 people found
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I am very satisfied with Ludlow Thompson. Kerry responded to our questions promptly and efficiently. I was particularly impressed with Darren's high level of customer service, flexibility and general manner....
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“Stephen has been very helpful and prompt at responding to ......”

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Apr 03,2012
Minithumbup
Stephen
By: 'Rukmani'
Apr 03,2012
0 people found
this helpful
Stephen has been very helpful and prompt at responding to queries and concerns during the referencing period before my tenancy began, and liasing with the landlord after my moving in date. I would recommend him to other tenants looking to rent in the East Dulwich ...
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“Excellent service overall - Susan produced an outstanding offer with ......”

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Mar 30,2012
Minithumbup
By: 'Edward'
Mar 30,2012
0 people found
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Excellent service overall - Susan produced an outstanding offer with the buyer which over-exceeded our original target. Mandy then managed the buyer patiently so as to relay requests whilst keeping the client satisfied. I look forward to using Ludlow Thompson and the noted team again. ...
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“Excellent service from Tom and Stephen, who were open, honest ......”

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Mar 29,2012
Minithumbup
Stephen
By: 'Mark'
Mar 29,2012
0 people found
this helpful
Excellent service from Tom and Stephen, who were open, honest and approachable throughout the whole process. They listened to what we wanted, never tried to make us look at properties outside of where we wanted or above our budget and were generally a pleasure to ...
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“Chloe Adams is my favourite estate agent who is helping ......”

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Mar 29,2012
Minithumbup
By: 'Gabriele'
Mar 29,2012
0 people found
this helpful
Chloe Adams is my favourite estate agent who is helping me find a flat. She is utterly professional, responds immediately, even to my last minute viewing requests and out of hours. She tries her utmost to accomodate my viewing requests, kindly waits for me when ...
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“The Agent provided a friendly and professional for myself in ......”

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Mar 28,2012
Minithumbup
By: 'Charles'
Mar 28,2012
0 people found
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The Agent provided a friendly and professional for myself in trying to secure a property deal whilst listening and understanding my needs.Aside from business responded to my requests and communicated in a way that i fully understood the requirements of the vendor whilst maintaining ...
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“Having had a disappointing experience with another agent, Sue's energy ......”

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Mar 28,2012
Minithumbup
By: 'Graham'
Mar 28,2012
0 people found
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Having had a disappointing experience with another agent, Sue's energy and commitment to getting our property sold was really refreshing and reassuring. I was entirely confident in Sue to maximise our property's potential with buyers and to get us the best price she could. On ...
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“Overall, I believe they were a professional and helpful estate ......”

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Mar 28,2012
Minithumbup
By: 'Foxberry'
Mar 28,2012
0 people found
this helpful
Overall, I believe they were a professional and helpful estate agents, and we are very happy with the house we found. There were not many problems at all, perhaps sometimes there was a low level of communication and I was not overly keen on the ...
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“Chloe Adams had demonstrated high professionalism thus far, very flexible ......”

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Mar 24,2012
Minithumbup
By: 'Gabriele'
Mar 24,2012
0 people found
this helpful
Chloe Adams had demonstrated high professionalism thus far, very flexible in viewing time (mostly after 18.30pm) and she always managed to answered all questions related to the properties whilst viewing, meaning that she came prepared. Very impressed!!!...
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“we love dealing with Chloe, she has been our favourite ......”

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Mar 22,2012
Minithumbup
By: 'ste'
Mar 22,2012
0 people found
this helpful
we love dealing with Chloe, she has been our favourite estate agent to date, when viewing with her she has known all the answers to any questions we have had, she known a lot about the area, the property, and the whole process of buying ...
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“The agents lied to me and the landlord constantly. I ......”

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Mar 22,2012
Minithumbdown
By: 'LondonWriter86'
Mar 22,2012
9 people found
this helpful
The agents lied to me and the landlord constantly. I was told the the property was mine long before it actually was secured. The contract is full of illegal and unfair terms. My solicitor described it as "unenforceable". My personal details were sent to several ...
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What agent could do to change your mind?
Stop lying, reduce your extortionate fees, stop bullying, teach your staff basic ethics and learn some property law.
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By: Customer Services
Mar 23, 2012
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We are really concerned to read this review and would like to investigate your concerns further in order to help you. If you could give us the opportunity to then please email [email protected] quoting reference AAE01. I hope you allow us to respond and learn from your feedback. ...

“Both gentlemen were professional and helpful in their approach and ......”

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Mar 21,2012
Minithumbup
Stephen
By: 'Isaac'
Mar 21,2012
0 people found
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Both gentlemen were professional and helpful in their approach and gave the best level of service one could wish for....
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“Chloe has kept in constant contact with me and provides ......”

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Mar 21,2012
Minithumbup
By: 'Lloyd'
Mar 21,2012
0 people found
this helpful
Chloe has kept in constant contact with me and provides a professional and friendly service. She has a good understanding of what requirements I am looking for in a property and keeps me updated accordingly with suitable properties. Overall I would rate her highly. Many ...
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“Very helpful, good service, and friendly. Very good customer experience....”

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Mar 19,2012
Minithumbup
By: 'Nic'
Mar 19,2012
0 people found
this helpful
Very helpful, good service, and friendly. Very good customer experience....
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“Very sharp outfit, seems a young crowd with knowledge is ......”

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Mar 19,2012
Minithumbup
By: 'Dino'
Mar 19,2012
1 people found
this helpful
Very sharp outfit, seems a young crowd with knowledge is what's required now a days...
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“Both Stephen and Bradley were very pleasant to deal with. ......”

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Mar 15,2012
Minithumbup
Stephen
By: 'Jacqui'
Mar 15,2012
0 people found
this helpful
Both Stephen and Bradley were very pleasant to deal with. They both dealt quickly with any queries I had and it was a very smooth painless process!...
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“We have been very happy with Darren Warmisham as our ......”

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Mar 13,2012
Minithumbup
By: 'Agi'
Mar 13,2012
0 people found
this helpful
We have been very happy with Darren Warmisham as our agent. Everything went quickly. Our situation was pretty complex with both of us being self-employed and moving back to UK, but Mr Warmisham did everything to make it as easy and effective for us....
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“Darren Warmisham is quite simply an excellent estate agent.I've ......”

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Mar 13,2012
Minithumbup
By: 'Aaron'
Mar 13,2012
0 people found
this helpful
Darren Warmisham is quite simply an excellent estate agent. I've had some very negative experiences with agents as a whole and had more or less decided to sack off dealing with them altogether. Darren turned all that around. Throughout the entire process, from finding a ...
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“Hi,Agents proactively approached me to relet the property ahead ......”

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Mar 13,2012
Minithumbup
By: 'LAM'
Mar 13,2012
0 people found
this helpful
Hi, Agents proactively approached me to relet the property ahead of the existing tenants vacating, marketed the property at a good increase on the previous amount, then delivered a 36 month tenancy at a very satisfactory price. They kept me well informed and advised through the ...
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“I have been thoroughly impressed by the service Ludlow Thompson ......”

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Mar 07,2012
Minithumbup
By: 'Kaly'
Mar 07,2012
0 people found
this helpful
I have been thoroughly impressed by the service Ludlow Thompson offers. Our primary agent (Tom Burke) has proved to be an excellent client advisor and has taken us dilligently through the rental process. When our tenants gave notice, it naturally caused concern that we wouldnt ...
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Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 5:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. ([email protected]).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 12:42 PM 22/08/2016 by Stephen Graham

Awards won by ludlowthompson, London SE22 8EP



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ludlowthompson

Branch - Dulwich, London, SE22