96% sales valuation accuracy
96% sales fee satisfaction
90% lettings valuation accuracy
81% lettings fee satisfaction
ludlowthompson Bow is one of the most popular estate agent offices in East London. You can find us situated on the Mile End Road, next to the Mile End underground station across from Mile End Park. Our property agents in Bow manage properties in the E3 postcode area and surrounding ...
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ludlowthompson Bow is one of the most popular estate agent offices in East London. You can find us situated on the Mile End Road, next to the Mile End underground station across from Mile End Park. Our property agents in Bow manage properties in the E3 postcode area and surrounding regions.
Why ludlowthompson agents in Bow?
This estate agency has been set up since 1993 and has been growing at an unbelievable pace ever since. Now, we have more than a 10 branch network across and beyond London City. Our professional experience adds up to more than 40 years in the property industry. We specialise in property sales, lettings, and management. To ensure we provide the same high level of service throughout each of our branches, we train and help our staff members obtain the necessary qualifications. Estate agents in Bow can provide a customised service to answer specific client inquiries.
Our agents are local to the East London area to make sure we live right in the centre of what is happening in the local property market. Many of our clients move to London from other cities in the UK, therefore, require help with settling in the local area and finding out information on local amenities. We enjoy answering all of our clients' questions and make sure we provide a completely transparent communication between landlords and residents. ludlowthompson agents in Bow offer free home valuations for those looking to sell their properties.
Bow property and area guide
There are so many different types of residential properties to choose from in this area. Young professionals, looking for an affordable place to live and commute into the city choose to live in the regenerated council blocks in Bow. An interesting conversion of the old Bryan & May factory has been turned into flats. For more conventional housing you can find beautiful leafy streets with Georgian terraces or look for newly developed blocks of flats. Bow attracts a variety of students and young families to this eclectic part of East London. Do not hesitate to contact ludlowthompson estate agents to find out more about the area and current properties on offer.
Why ludlowthompson agents in Bow?
This estate agency has been set up since 1993 and has been growing at an unbelievable pace ever since. Now, we have more than a 10 branch network across and beyond London City. Our professional experience adds up to more than 40 years in the property industry. We specialise in property sales, lettings, and management. To ensure we provide the same high level of service throughout each of our branches, we train and help our staff members obtain the necessary qualifications. Estate agents in Bow can provide a customised service to answer specific client inquiries.
Our agents are local to the East London area to make sure we live right in the centre of what is happening in the local property market. Many of our clients move to London from other cities in the UK, therefore, require help with settling in the local area and finding out information on local amenities. We enjoy answering all of our clients' questions and make sure we provide a completely transparent communication between landlords and residents. ludlowthompson agents in Bow offer free home valuations for those looking to sell their properties.
Bow property and area guide
There are so many different types of residential properties to choose from in this area. Young professionals, looking for an affordable place to live and commute into the city choose to live in the regenerated council blocks in Bow. An interesting conversion of the old Bryan & May factory has been turned into flats. For more conventional housing you can find beautiful leafy streets with Georgian terraces or look for newly developed blocks of flats. Bow attracts a variety of students and young families to this eclectic part of East London. Do not hesitate to contact ludlowthompson estate agents to find out more about the area and current properties on offer.
Latest Reviews
24th May 2023
reviewed by 'Samuel'
22nd Jun 2020
reviewed by 'Sabina'
Opening Hours
Address
ludlowthompson
634-636 Mile End Road
London
Greater London
E3 4PH
020 8981 2670
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 96% | £44,000 | £3,060,000 |
| Lettings | 90% | 81% | £260 | £4,008 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 83 | 8 | 193 | 14 | 94 | 1 | 81 | 2 | 13 | 4 |
Areas covered
- E3
- E1 4
- E1 3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Sep 10,2014
Sep 10,2014
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Both Zara and Jonny were very friendly, responsive and helpful throughout our purchase. They both offered help and advice when ever we asked for it and helped push solicitors / vendors when required....
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Sep 07,2014
Sep 07,2014
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Jonny helped push through our purchase when the vendor and vendor's solicitor were slow to repsond. He took the initiative and immediatley sorted out issues in a very pro-active way. He dealt with a Management Company and got them to give a timetable and stick ...
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Sep 03,2014
Sep 03,2014
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Jonny and Michael were consistently helpful when dealing with the very stressful process of selling my property (this being my first sale!). I was always kept up to date and any calls into the office were handled with quickly (a special mention for Zara also ...
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Aug 29,2014
Aug 29,2014
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I was able to arrange a valuation of my property very quickly, and at a time convenient to me. Michael arrived punctually and was very friendly and polite. He explained the valuation clearly to me after looking around the flat, and made sure I understood ...
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Sep 19, 2014
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Good afternoon, we would like to thank you for taking the time to provide feedback with regards to the service that you have received from ludlowthompson.com Ltd. It is great to hear that you were able to arrange a valuation to take place on your property with Michael Watts in a timely manner and that Michael was able to discuss the procedure with you to ensure that you fully understood this and to make sure that this was very smooth. Best wishes. ...
Aug 28,2014
Aug 28,2014
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Very professional, prompt with finding vendors to view property.
Good with providing detailed information.
I also like the way the agent came to my home and was able to take charge of explaining property details instead of us being bombarded with manly questions.
would recommend...
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Sep 19, 2014
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Good afternoon, we would like to thank you for taking the time to provide feedback with regards to the service that you have received from ludlowthompson.com Ltd. It is great to hear that the staff has been very helpful and efficient throughout to ensure that you are always kept updated throughout. It is also very pleasant to hear that the staff were able to explain this process in an efficient manner for you, so that this was a smooth process. Best wishes. ...
Aug 15,2014
Aug 15,2014
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Both Mohammed and Fabian have been very helpful from day 1. Always contactable, quick to supply information, honest and helpful. Quite a different service than I have received from other letting agents in the past - our letting process wasn't 100% straight forward but they helped us ...
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good
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Aug 19, 2014
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Good afternoon, ludlowthompson.com would like to thank you for taking the time to provide feedback with regards to the service that you have received. It is brilliant to hear that both Mohammed and Fabian have been helpful since the beginning of the services that you have received. It is very pleasant to hear that they were easy to contact throughout and were always able to answer your queries. Best wishes. ...
Aug 14,2014
Aug 14,2014
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Really friendly and helpful, made us feel like we could trust him, patient and understanding when we were deciding which house and having multiple viewings...
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Aug 19, 2014
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Good afternoon, ludlowthompson.com would like to thank you for taking the time to provide feedback with regards to the service that you have received from Mohammed Uddin. It is very pleasant to hear that Mohammed was very friendly and helpful throughout, to ensure that this was a smooth process for you. Ludlowthompson.com wishes you all the best. ...
Aug 08,2014
Aug 08,2014
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Jonny and Michael were consistently helpful on what was a very long and stressful process. At times their efforts were useless due the actions of the vendor. But now that we've finally completed the purchase I can say that their enthusiasm to help get it ...
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Aug 19, 2014
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Good afternoon, ludlowthompson.com would like to thank you for taking the time to provide feedback in relation to the service that you have received from both Jonny and Michael. It is great to hear that they were helpful throughout the entire process. Best wishes. ...
Aug 07,2014
Aug 07,2014
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We found Mohammed Uddin to be very thorough, polite, efficient and helpful. He answered all our questions and provided all the information we required to move quickly on the property.
He accommodated our want to view another property and although we didn't get to the ...
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Comment on agent fees
The agent's fee is perhaps a little high but given the service we received we were happy to pay in order to secure the property.
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Aug 19, 2014
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Good afternoon, we would like to thank you for your kind comments. It is great to hear that Mohammed was very polite and friendly throughout this process and that all of your questions were answered within a timely manner, so that this process was smoother. Ludlowthompson.com wishes you all the best. ...
Aug 01,2014
Aug 01,2014
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looks to tell the truth I already went to people like you guys and are so few who are honest and truthful with the client at all and Mohammed the guy who was very professional many thanks...
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Aug 04, 2014
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Good afternoon, ludlowthompson.com would like to thank you for providing feedback with regards to the service that you have received. It is very pleasant to hear that they were both very honest and truthful throughout the process and could help you feel at ease throughout. Best wishes. ...
Jul 30,2014
Jul 30,2014
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Mohammed was very helpful when I was searching for a new property. He has an outstanding personality. Very friendly and passionate about his job. Due to his actions I have recommended quite a number of people to Ludlowthompson....
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Aug 05, 2014
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Good morning, ludlowthompson.com would like to thank you for taking the time to provide your kind comments with regards to the service that you have received from Mohammed Uddin. It is very pleasant to hear that he has been outstanding throughout and was very helpful whilst you were searching for your new property. It is great to hear that you have had a brilliant experience with ludlowthompson.com, best wishes. ...
Jul 27,2014
Jul 27,2014
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Mohammed was very helpful when i was searching for a property. His has an excellent communication skill. He called me and assisted me greatly even when the property wasnt ready. Fabian too has a very strong problem solving skills. I will recommend anyboby any day ...
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Jul 30, 2014
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Good afternoon, thank you for your kind comments in relation to the service that you have received from Mohammed Uddin. It is very pleasant to hear that he was helpful throughout this process, to ensure that he could find you the most suitable property. Ludlowthompson.com wishes you all the best. ...
Jul 22,2014
Jul 22,2014
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Kadice Douglas was of immense support when me and my partner were undergoing the process of securing a property. This was our first time moving out and she helped us a great deal. She explained things clearly and honestly and when we had problems with ...
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Comment on agent fees
Agent fees are very expensive
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Jul 30, 2014
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Good afternoon, thank you for taking the time to provide feedback with regards to the service that you have received from Kadice Douglas. It is very pleasant to hear that she was able to provide support to both you and your partner throughout this process to secure a property, and that she was able to clearly answer all of your queries as soon as she could. Ludlowthompson.com wish you all the best. ...
Jul 17,2014
Jul 17,2014
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Both Zara and Jonny are just a pleasure to work with. Thanks to Zara for showing me the property at a very short notice to accommodate my needs (as I do not live in London) and getting back to me with the acceptance of the ...
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Aug 05, 2014
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Good morning, we would like to thank you for providing feedback with regards to the service that you have received from both Zara and Jonny. It is very pleasant to hear that Zara was able to act quickly throughout this process and that she was very professional and understanding throughout. It is great to hear that you have had an excellent experience with ludlowthompson.com. Best wishes. ...
Jul 16,2014
Jul 16,2014
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The viewings was rescheduled twice and both times out of office hours, the moving in date was brought forward as much as possible, and at all times any questions or updates was communicated to me. Professional, friendly and quick....
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Comment on agent fees
The admin fee was the most expensive one so far for me, and I saw an older listing of the same flat online a bit cheaper, but in the end I think we were all happy.
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Jul 15,2014
Jul 15,2014
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We went for a Fully managed service. We were working with Fabian who listened attentively, was always calm, polite and responsive. We sincerely hope this is the start of a good and honest long term relationship....
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Jul 15,2014
Jul 15,2014
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Superb service, a good number of viewings and excellent communication. Fabian was very hands on, thorough and knowledgable, importantly he delivered well. I like the honesty and integrity which is unusual when dealing with most estate agents. I will stay with Ludlow if they continue ...
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Fees are too high...
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Jul 07,2014
Jul 07,2014
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Only saw Tom from Bow Office until I signed on the dotted line. Left many messages with Ludlow Thompson and colleagues of Tom but no news from Tom ever since. Was told I would pay for 12 months and get 6 months for free as I only ...
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What agent could do to change your mind?
Do not cheat your customers. Do not promise anything if you cannot keep them. Money will eventually dry up if service dries up. Sack the offenders that use tricks to get a signature on the dotted lines. Charge reasonable prices. Do whatever is paid if a customer pays for it.Attached Filesnbsp;
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Jul 09, 2014
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Good afternoon, ludlowthompson.com would like to apologise if you feel that the service you have received has not been to a high standard that you have expected. It would be much appreciated if you could forward on your concerns onto [email protected], where we can ensure to look into this matter at hand further for you. Many thanks. ...
Jun 28,2014
Jun 28,2014
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Kadice has been very efficient and friendly during the full process and ensured it happened smoothly. I would request to deal with her next time I have to move....
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Jul 11, 2014
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Good morning, thank you for your comments in relation to the service that you have received from Kadice Douglas, it is very great to hear that Kadice has been extremely efficient and friendly throughout the process and that everything ran smoothly. Ludlowthompson.com wish you all the best. ...
Jun 18,2014
Jun 18,2014
2
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The agents told us we could not see our agreement until after we had paid the full deposit- this is now be denied. The agents ignored our offer terms where we had clearly stated we wanted a 12 month contract and printed off a 24 month contract. ...
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What agent could do to change your mind?
acknowledged that they are in the wrong. They have not even offered an apology.Attached Filesnbsp;
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Jun 03,2014
Jun 03,2014
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In my experience of dealing with Zara, I have found her very helpful and she responds to questions really quickly....
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Jun 17, 2014
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Good afternoon, thank you for your kind comments in relation to the service that you have received from Zara Ahmed, it is great to hear that Zara has been very helpful and efficient throughout this process! It is also very pleasant to hear that Zara was able to communicate with you at all times, to ensure that you were always updated! Ludlowthompson.com wish you all the best! ...
Jun 02,2014
Jun 02,2014
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Fabian helped me with the letting of my property, and took over from Tom (who initially found the tenant and then subsequently moved to another branch). I was initially slightly concerned that the handover might not be smooth but Fabian was helpful and responsive with ...
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Jun 17, 2014
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Good afternoon, thank you for your kind comments with regards to the service that you have recevied from Fabian, it is great to hear that Fabian was able to make this handover a smooth one and could put your mind at ease throughout! It is very pleasant to hear that he was available at all times and that he was able to keep you updated throughout this process! Ludlowthompson.com wish you all the best! ...
Jun 02,2014
Jun 02,2014
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Michael was very professional in his manner. Although it took a bit longer than expected; he got my property sold. I would recommend his services....
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Jun 17, 2014
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Good afternoon, thank you for providing feedback in relation to the service that you have received from Michael Watts, it is great to hear that you have had a great experience and that Michael was very professional throughout this process! Thank you for all of the feedback, this is much appreciated so that we are able to further improve our services! Best wishes! ...
Jun 02,2014
Jun 02,2014
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Both Zara and Michael kept me informed of progress but did not hassle me while I was at work. They quickly understood that I wouldn't always be able to respond immediately, and they accommodated this.
They did their best to arrange a second viewing when ...
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Jun 17, 2014
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Good afternoon, thank you for your kind comments with regards to the service that you have received from ludlowthompson.com! It is great to hear that both Zara and Michael were able to keep you updated throughout this entire process and that your mind was put at ease throughout this sales process! Ludlowthompson.com wish you all the best! ...
Jun 01,2014
Jun 01,2014
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My partner and I are both challenged through our demanding career's, having arrived back from an over sea business trip we had what felt like an impossible task of moving home due the short period of time we had available. We both had experienced a ...
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Jun 09, 2014
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Good afternoon, thank you for writing such a positive review with regards to the service that you have received from Kadice Douglas! It is great to hear that Kadice was able to understand what you needed and was able to communicate with you at all times to keep you updated throughout this lettings process! It is also very pleasant to hear that Kadice and Fabian were able to find you a suitable home! Ludlowthompson.com wish you all the best! ...
May 31,2014
May 31,2014
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A smooth property transaction. I had my offer accepted quickly and the property taken off the market which reduced stress generally. The agent successfully helped negotiate a few details....
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Jun 04, 2014
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Good afternoon, thank you for taking the time to provide feedback with regards to the service that you have received from ludlowthompson.com! it is great to hear that the Bow Sales Branch were able to provide a smooth process for you and that this was also a very quick process for yourself! Ludlowthompson.com wish you all the best! ...
May 30,2014
May 30,2014
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I have Ludlow Thompson property agents very professional in handling the sale of my property. The gents are very pleasant and patient in dealing with me as seller. Durring the sale of the property, I was consantly updated about the progress and the next move ...
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Jun 04, 2014
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Good afternoon, thank you for taking the time for writing a review with regards to the service that you have received from ludlowthompson.com! It is great to hear that the Bow Sales Branch were very professional and helpful throughout this process and that you were always being kept updated throughout this process! Ludlowthompson.com wish you all the best! ...
May 30,2014
May 30,2014
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Michael and his team found a suitable buyer for our property within a matter of days of us putting our property on the market. There was no agent 'spin' - they were very straightforward and honest about our prospects, very easy to deal with and ...
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Jun 04, 2014
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Good afternoon, thank you for taking the time to write a review with regards to the service that you have received from the Bow Sales Branch, it is very pleasant to hear that they were very honest and straightforward throughout this sales process and that you have had a great experience! Ludlowthompson.com wish you all the best! ...
May 30,2014
May 30,2014
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I am seizing this opportunity to say a big ¢â‚¬Å“thank you¢â‚¬Â to the staff at Ludlow Thompson Bow who worked hard in ensuring the sale of my flat, even though I experienced a bit of delay that was entirely not their fault but my flat ...
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Jun 04, 2014
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Good afternoon, thank you for your kind comments with regards to Michael, Scott and Zara at the Bow Sales Branch! It is great to hear that they have worked hard throughout this process and that they have been very helpful for you to ensure that this was a smooth process! It is also great to hear that they communicated with you at regular intervals, to keep you updated at all times! Ludlowthompson.com wishes you all the best! ...
May 30,2014
May 30,2014
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We are yet to exchange just yet, but the professional and attentive approach from Zara, Michelle and the Ludlow Thompson team has been exemplary. I was especially pleased that they made the effort - on a Sunday - to give my daughter access to the ...
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Jun 04, 2014
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Good afternoon, thank you for taking the time to write a review with regards to the service that you have received from ludlowthompson.com! It is great to hear that Zara and Michelle have been very helpful throughout this process, to ensure that it was as smooth as possible! It is very pleasant to hear that you have had a great experience with ludlowthompson.com, we wish you all the best! ...
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Tenant Fees
Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees Last updated at 16/08/2019, 5:12 PM by allAgentsComplaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. ([email protected]).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 5:21 PM 03/06/2019 by allAgents
1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. ([email protected]).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Best Estate Agent in E3 
