“I was accompanied friend during the move to new home. ......”
1 Star Review
Nov 11,2013
By:
'Tenant'
Nov 11,2013
Branch: Ashford, 25 Station Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: TW11
Branch: Ashford, 25 Station Road
Lettings (Prospective customer)
Postcode: TW11
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I was accompanied friend during the move to new home. We had to wait outside their office for 1 hour 30 min in cold during their office hours with truck full of luggage on the move date, to get the keys of the new home.There is ...
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What agent could do to change your mind?
I was accompanied friend during the move to new home. We had to wait outside their office for 1 hour 30 min in cold during their office hours with truck full of luggage on the move date, to get the keys of the new home.There is no response from their telephone including the emergency number. Finally when the lady turned up at 10 30 on saturday morning, all that we ezpected was an apology, instead we had to face rude behaviour by her and she even insisted one of us to leave the office, when questioned about why nobody is in the office during the office hours and no response on the phone, most terrible customer service we have ever faced. Definitely not recommend this agent to anyone without a doubt.
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