The UK's Largest Customer Review Website for the Property Industry

No Image Available

Ilkley, LS29

4.3/5, 34 Reviews
82% Recommended

0% letting valuation accuracy

44% letting fee satisfaction

Contact Us
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%44.00%£400£900
Address

Linley & Simpson
30 Brook StreetIlkley, West Yorkshire
LS29 8DE
01943 816888

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • ?Rightmove
  • ?Zoopla
Social Media
Email
Members of
logologologologologo
Latest Properties

No Property Found

No Property Found
Linley & Simpson Branches (View All 19)
Jo Speight,Matthew ...

Share On :  FacebookTwitter

5 Star Review
UserName

Matthew

By : 'John'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : LS29

Mar 9, 2023
People found this helpful0

Jo Speight,Matthew Baldwin,Georgia Elsworth and all the staff were brilliant at the Ilkley branch,when me and my partner needed somewhere to live.Pardon the pun,but Matthew definitely goes the extra mile!!... Read Full Review

Comments (0)Was this helpful?:
Very good letting ...

Share On :  FacebookTwitter

5 Star Review
UserName

Matt

UserName

Georgia

By : 'Mario'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS29

Apr 18, 2022
People found this helpful0

Very good letting agent,excellent service from viewing to signing contract.specially Matt and Georgia very helpful and cooperative thank a... Read Full Review

Comments (0)Was this helpful?:
Joe Speight in my view is ...

Share On :  FacebookTwitter

1 Star Review

By : 'Ignored'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : LS29

Mar 26, 2022
People found this helpful2

Joe Speight in my view is obnoxious, arrogant,rude and patronising. Her staff put the phone down when ur still speaking, don't return calls,dont do what they say they will and whisper infront of you. Matthew ushered us to the door to get rid of us. They are all for the landlord and not the... Read Full Review


Attached Files
  • Icon
Comments (0)Was this helpful?:
All the staff at Ilkley are ...

Share On :  FacebookTwitter

5 Star Review
UserName

Matthew

By : 'John'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : LS29

Feb 23, 2022
People found this helpful0

All the staff at Ilkley are very polite and courteous.Matthew who shows you round the properties is very thorough.The face to face staff in the office are great too,whether its on the phone or meeting in... Read Full Review

Comments (0)Was this helpful?:
Don't use them.They let ...

Share On :  FacebookTwitter

1 Star Review

By : 'Bethany'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : LS29

Feb 3, 2021
People found this helpful1

Don't use them.They let out dirty run down properties and try to charge you for it at the end of your tenancy.Trying to get your deposit back is a nightmare.I would not give them even 1... Read Full Review


Attached Files
  • Icon
Comments (0)Was this helpful?:
One star is a compliment. ...

Share On :  FacebookTwitter

1 Star Review

By : 'D'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : LS29

Nov 14, 2019
People found this helpful2

One star is a compliment. Incompetent. Blase. Procedures and the understanding of them would help them greatly. They enjoying wasting peoples time and money due to their incompetence. They are rude and lie. An experience never to be repeated. Dont bother with... Read Full Review

Comments (0)Was this helpful?:
terrible agents. did not ...

Share On :  FacebookTwitter

1 Star Review

By : 'leroyb'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : LS19

Nov 18, 2016
People found this helpful4

terrible agents. did not respond to many of our issues with the house during our tenancy and then took money from us fraudlently. They asked us to pay for repainting as we had made some holes for hanging pictures which we did.. then i checked a few weeks later with the new tenants and they hadn't... Read Full Review


Comments on Agent Fees

OK compared with other agent but they didn't do the work to deserve them

Comments (0)Was this helpful?:
As a tenant I was treated ...

Share On :  FacebookTwitter

1 Star Review

By : 'Steve'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : LS29

Sep 29, 2016
People found this helpful3

As a tenant I was treated with open complacency and snobbery. The only aspect of being a customer I experienced was handing over money including for invented fees. Only interested in representing landlords because they clearly don't have to compete for the unless supply of would be tenants. Dodgy... Read Full Review


Comments on Agent Fees

Invented fees presumably used to be charged to landlords who they now charge as little as possible to in order to compete for their business because of the shortage of small houses and flats.

Comments (0)Was this helpful?:
Clause 2.41 of the tenancy ...

Share On :  FacebookTwitter

2 Star Review

By : 'Disappointed'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : LS28

Feb 26, 2016
People found this helpful3

Clause 2.41 of the tenancy agreement entitled "The Tenant Hereby agrees with Landlord" used by L&S appears to conflict with the instruction in the Deposit Protection Scheme whereby tenants should not be charged by the landlord or their representative for normal wear and tear. 2.41... Read Full Review


Comments on Agent Fees

We felt they were excessive for the amount of work done.

Comments (0)Was this helpful?:
We recently used the services ...

Share On :  FacebookTwitter

5 Star Review
UserName

Vicky

By : 'Chris'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS29

Mar 31, 2014
People found this helpful0

We recently used the services of Linley Simpson as we were looking for a property locally. From start to finish process was simply seemless, extremely professional, communication was prompt and accurate and to complement this was their friendly, approachable manner. A family home is of great... Read Full Review

Comments (0)Was this helpful?:
Dan showed Tom and I around ...

Share On :  FacebookTwitter

5 Star Review
UserName

Daniel

UserName

Vicky

By : 'Nick'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS29

Jan 13, 2014
People found this helpful0

Dan showed Tom and I around the property and was extremely helpful in providing the advice that we needed as we were renting for the first time. Dan was also very helpful in liaising with the landlord and tenant whilst we were trying to agree terms and a move in date with them... Read Full Review

Comments (0)Was this helpful?:
Excellent customer service. ...

Share On :  FacebookTwitter

5 Star Review

By : 'Teresa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS29

Nov 7, 2013
People found this helpful0

Excellent customer service. Polite, approachable, quick to respond to queries. Could of had a bit more info as to the services at the... Read Full Review

Comments (0)Was this helpful?:
From the initial viewing to ...

Share On :  FacebookTwitter

5 Star Review
UserName

Daniel

By : 'Max'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS29

Oct 14, 2013
People found this helpful0

From the initial viewing to the closing of the deal Daniel was a great help and could not have done more. He helped us come to an agreement which suited both us, the tenants and the landlord. He worked very quickly in order to help us come to this agreement asap which therefore enable us to move in ... Read Full Review

Comments (0)Was this helpful?:
Linley and Simpson in Ilkley ...

Share On :  FacebookTwitter

5 Star Review

By : 'Liz,'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LS29

Sep 6, 2013
People found this helpful0

Linley and Simpson in Ilkley have manage my property for 2 years. We have had challenging tenants who have tested the patience of the Ilkley team and had to manage my expectations too. They have always done this in a fair and professional way without loosing the human touch and empathy. The speed... Read Full Review

Comments (0)Was this helpful?:
Brilliant service from Daniel ...

Share On :  FacebookTwitter

5 Star Review
UserName

Daneil

UserName

Vicky

By : 'Bobby'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS29

Jul 24, 2013
People found this helpful0

Brilliant service from Daniel and Vicky. Very informative and calm process dealing with Linley and Simpson in Ilkley. We would definitely deal with them... Read Full Review

Comments (0)Was this helpful?:
I found Daniel to be very ...

Share On :  FacebookTwitter

5 Star Review
UserName

Daniel

By : 'Martyn'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : LS21

May 20, 2013
People found this helpful0

I found Daniel to be very professional in his job. He was extremely efficient at responding to my queries. Very polite and conscientious member of your... Read Full Review

Comments (0)Was this helpful?:
From the outset we found the ...

Share On :  FacebookTwitter

5 Star Review

By : 'Kim'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BD16

Apr 18, 2013
People found this helpful0

From the outset we found the staff to be polite, conscientious and knowledgeable regarding the property and their role. Communication was excellent throughout and we were made to feel comfortable when visiting their branch. All queries were answered quickly and we found the staff to be highly... Read Full Review

Comments (0)Was this helpful?:
When I was looking to rent a ...

Share On :  FacebookTwitter

5 Star Review

By : 'beth'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS29

Mar 12, 2013
People found this helpful0

When I was looking to rent a property in Ilkley I went round most of the estate agents. Linley & Simpson were the only ones to offer real help and encouragement with both my budget requirements and the fact I had a pet. Other estate agents were a bit dismissive once they realised I had a pet... Read Full Review

Comments (0)Was this helpful?:
I was extremely impressed by ...

Share On :  FacebookTwitter

5 Star Review
UserName

Daniel

UserName

Vicky

By : 'Ian'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS29

Mar 11, 2013
People found this helpful0

I was extremely impressed by Daniel Bonds professionalism and knowledge. My dealings with Linley and Simpson were second to none and I can positively recommend them to anyone who requires excellent service. The administration by Vicky Atkinson was very good. Thank you Ian... Read Full Review

Comments (0)Was this helpful?:
We have used many estate ...

Share On :  FacebookTwitter

5 Star Review

By : 'tenants'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS29

Feb 8, 2013
People found this helpful0

We have used many estate agents over the years, and these people have been by far the most professional, prompt and helpful. We had a slightly more complicated situation and needed to move as fast as possible, and everything was done to accommodate us, with daily updates on progress. The agents... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 34 items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

<pre><strong>Customer Complaints Handling<br /></strong><br /><strong>Procedure<br /></strong><br />Linley and Simpson aims to provide the highest standards of service to all its customers, but to ensure that your interests are safeguarded, we offer the following:<br /><br />- If you believe you have a grievance, please write in the first instance to the Branch Manager at the office where your problem originated. Managers&rsquo; names and contact details may be found on our website.<br /><br />- The grievance will be acknowledged within 3 working days, investigated thoroughly in accordance with established &lsquo;in-house&rsquo; procedures and a reply sent to the complainant within 21 days of receipt of the letter.<br /><br />- If the complainant is dissatisfied with the initial outcome, he or she can appeal to the Company Directors.<br /><br />- Will Linley or Nick Simpson at 56 Street Lane, Roundhay, Leeds, LS8 2ET will@linleyandsimpson.co.uk or nick@linleyandsimpson.co.uk<br /><br />- If the complainant is still not satisfied, Linley and Simpson offers independent mediation between the complainant and the company via The Property Ombudsman for Lettings.</pre> <pre></pre>

Last updated at 5/22/2012, 4:14:06 AM by allAgents

Awards won by Linley & Simpson, Ilkley LS29 8DE

Loading...