South Bank, London, SE1
4.1/5, 50 reviews
80% recommended
100% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
No company information

Latest Reviews

View all Reviews 50
Featured Review
a
reviewed by 'Sunita'
“My wife and I purchased a flat in the Whitehouse Apartments complex in 1999, and iit was let out to tenants ......”
Featured Review
a
reviewed by 'Sanket'
“Great experience renting a property with life residential. Life Residential (specifically Matt Herring) provided a very smooth contract signing process. ......”
Featured Review
a
reviewed by 'Nigel'
“I have been letting various flats at the White House through County Hall, using Ralph Rampersaud. He, like me, was ......”
Featured Review
a
reviewed by 'Gary'
“Simone was extremely helpful throughout the process. She negotiated on our behalf with the landlord, pushed for a response when ......”
Featured Review
a
reviewed by 'Helen'
“Attentive. Answered all my queries promptly. Clear step by step guidance of process was helpful. I was well pleased with ......”
30th Jun 2023
reviewed by 'S'
“New to Life Residential.Had an excellent service from the start. Since the property was let - I am communicating ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Address

Life Residential
County Hall Southbank,252 Westminster Bridge Rd
London
Greater London
SE1 7PD
020 7620 1600

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 67% £335,000 £447,000
Lettings 100% 75% £880 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 2 26 8 2 0 4 0 0 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Royal Wharf, E16
South Bank, SE1

“Excellent Service, very responsive and always helpful f r o ......”

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Nov 27,2013
Minithumbup
By: 'Ch'
Nov 27,2013
0 people found
this helpful
Excellent Service, very responsive and always helpful f r o m 1 st contact to check out Can strongly recommend....
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“Clair has been a pleasure to have as an agent. ......”

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Nov 16,2013
Minithumbup
By: 'Anon'
Nov 16,2013
0 people found
this helpful
Clair has been a pleasure to have as an agent. Anytime I reported any maintenance she responded quickly and resolved it, the deposit process was fast too, thank you Clair. I wish you all the best and thank you for all your hard work...
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“Very helpful and professional. I was very satisfied with their ......”

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Nov 13,2013
Minithumbup
By: 'Mohd'
Nov 13,2013
0 people found
this helpful
Very helpful and professional. I was very satisfied with their conduct during my 12 months residency actually they were happy to extend the tenancy for as much as I needed. I would like to mention Kate Voronova; she helped me out a lot with post-tenancy issues (...
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“I had a delightful experience during my 6-month tenancy. The ......”

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Oct 24,2013
Minithumbup
By: 'Hanna'
Oct 24,2013
0 people found
this helpful
I had a delightful experience during my 6-month tenancy. The agents were cooperative and eager to help. I had a rat situation at my apartment during one dreadful night, however, I spoke with Galliard first thing in the morning and they took care of it. ...
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“On the whole Galliard weren't too bad, but in general ......”

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Oct 10,2013
Minithumbup
By: 'Alex'
Oct 10,2013
0 people found
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On the whole Galliard weren't too bad, but in general I must say I found them quite slow and not massively friendly. A few examples below highlight why I found this: 1. In the lead up winter the heating stopped working in our flat. We informed ...
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“I've had a great experience with Galliard Residential as I ......”

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Sep 04,2013
Minithumbup
By: 'Adrian'
Sep 04,2013
0 people found
this helpful
I've had a great experience with Galliard Residential as I was a tenant at the above property for 2 years when I was a student at King's. The staff are very helpful and informative, taking the initiative to go the extra mile in answering whatever queries ...
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“Thank you to Kate and Eren for 5 years of wonderful ......”

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Sep 02,2013
Minithumbup
By: 'AlisonL'
Sep 02,2013
0 people found
this helpful
Thank you to Kate and Eren for 5 years of wonderful service. I rented 2 different properties over 5 years and was always dealt with professional and quickly. Any other lettings agent will be a tough act to follow. All the very best...
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“Kate was very helpful and always quick to correspond to ......”

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Aug 19,2013
Minithumbup
By: 'NM'
Aug 19,2013
0 people found
this helpful
Kate was very helpful and always quick to correspond to any issues! She made herself easily accessible at all times, and I was comforted in knowing that she would get the job done. Kate definitely made my experience as a tenant much better and I ...
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“Over the past few months, I've been liaising with Kate, ......”

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Jul 28,2013
Minithumbup
By: 'Denise'
Jul 28,2013
0 people found
this helpful
Over the past few months, I've been liaising with Kate, as a tenant of one of the apartments in County Hall. Since our first communication, Kate has been very polite, organised and efficient. In the renewal of our short lease, she churned out the essential ...
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“I have recently moved into the apartment 19 Empire Reach. The ......”

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Jul 11,2013
Minithumbup
By: 'LS'
Jul 11,2013
0 people found
this helpful
I have recently moved into the apartment 19 Empire Reach. The service and support recieved from both Marie & Patrick during this stressful period of relocating has been first class. I use the apartment for place to rest whilst away from home on business. And have moved ...
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“I recently moved to the UK from the US and ......”

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Jul 11,2013
Minithumbup
By: 'Keith'
Jul 11,2013
0 people found
this helpful
I recently moved to the UK from the US and Marie really helped me understand what was required to rent a property for the first time in London. She was very patient in answering my many questions and always responsive, succinct and spot on with ...
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“We are extremely satisfied with the service of Galliard. We ......”

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May 23,2013
Minithumbup
By: 'Ann'
May 23,2013
2 people found
this helpful
We are extremely satisfied with the service of Galliard. We have dealt with Ralph & Patrick for many years and we couldn't be more impressed. They always get back to you with any query - so no chasing around & they try and resolve everything 1st time. ...
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“I have used Galliard Lettings continually in The Whitehouse for ......”

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May 21,2013
Minithumbup
By: 'D..Wiand'
May 21,2013
2 people found
this helpful
I have used Galliard Lettings continually in The Whitehouse for over 17 years and during that time I have had an excellent working relationship with Ralph Rampersaud who is on sight to coordinate between tenants and landlords. I am happy to leave my flats in Galliards ...
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“I'm having, up to now, an execellent experience with all ......”

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May 14,2013
Minithumbup
By: 'Liliana'
May 14,2013
2 people found
this helpful
I'm having, up to now, an execellent experience with all of this people: Patrick Kenevan, that is assists every time, explaining the contract and taking care of all my calls. Clair Coen that I do not know personally and, after my complaining to Patrick made ...
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“I have been a landlord for 15 years at County Hall ......”

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May 13,2013
Minithumbdown
By: 'SIMON'
May 13,2013
4 people found
this helpful
I have been a landlord for 15 years at County Hall and bought my one bedroom flat off plan from Frogmore Developers and have dealt exclusively with County Hall Lettings as lettings managers and in their current guise Galliard Residential since the flat was completed. Historically, ...
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“Galliard have been extremely professional over the nearly 20 years that ......”

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May 04,2013
Minithumbup
By: 'GK'
May 04,2013
2 people found
this helpful
Galliard have been extremely professional over the nearly 20 years that they have dealt with my families properties. We have the trust in Ralph and Patrick to take care of our properties to the highest of standards, ensuring that rent is received always on a timely ...
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“Kate Voronova has been excellent in so many ways, her ......”

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May 03,2013
Minithumbup
By: 'Anonymous'
May 03,2013
2 people found
this helpful
Kate Voronova has been excellent in so many ways, her communication, keeping everyone in the loop, and she is always incredibly efficient and helpful. Galliard are a pleasure to deal with and I would highly recommend them....
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“Kate Voronova has been excellent in her communications. She always ......”

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May 03,2013
Minithumbup
By: 'ThemisF'
May 03,2013
3 people found
this helpful
Kate Voronova has been excellent in her communications. She always responded quickly and very helpful with my questions. In one or two cases that people needed to be involved for maintenance she was extremely quick and efficient. Her communication skills are impressive and she always ...
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“I have rented my property via Galliard for the past 4 ......”

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Apr 17,2012
Minithumbdown
By: 'Maria'
Apr 17,2012
9 people found
this helpful
I have rented my property via Galliard for the past 4 years. In February I informed GALLIARD that I was intending to sell the property through another agent and so gave them 2 months notice to get the tenants to vacate the flat. Firstly once GALLIARD realised ...
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What agent could do to change your mind?
Pay me my 2 weeks rent that they are holding.
Attached Filesnbsp;
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By: Galliard Residential
May 16, 2012
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Dear Maria Thank you for your feedback review dated 17 April 2012, the contents of which have been duly noted. Galliard Residential are an established agent with 15 years experience in the sales and lettings market. We pride ourselves on our continuous efforts to come up with new client products to improve our services and we therefore take such comments very seriously. Fiona Davidson is a long standing and valued member of the Galliard team and we are extremely surprised to hear neg ...

“Terrible experience with this useless agency. Galliard must be one ......”

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Feb 29,2012
Minithumbdown
By: 'Clive'
Feb 29,2012
6 people found
this helpful
Terrible experience with this useless agency. Galliard must be one of the most dodgy agencies in London - it's certainly the worst I've ever dealt with. Staff have an extremely poor attitude, and only care about getting your money. Be prepared to be ignored for ...
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By: Galliard Residential
May 16, 2012
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Dear Clive Thank you for your comments dated 29 February 2012. We understand that on this occasion you have had a disappointing experience with Galliard Residential and for this we sincerely apologise. Please be assured that we take all feedback seriously as this not only helps us to continually improve our services but also ensures that our valued customers are experiencing the very best level of service which they deserve. Your comments are not in line with the usual high standards o ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Life Residential, London SE1 7PD



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Life Residential

Branch - South Bank, London, SE1

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