Head Office, London, NW10
4.2/5, 103 reviews
78% recommended
0% sales valuation accuracy
0% sales fee satisfaction
94% lettings valuation accuracy
80% lettings fee satisfaction
Our Head Office is located in Park Royal, situated between Park Royal and Hanger Lane tube stations. There are over 100 busy staff working here, bringing all of our departments together. Based at our Head Office you will find the following departments: Property Management, Accounts, West London Lettings and Sales, Asset ... show more Our Head Office is located in Park Royal, situated between Park Royal and Hanger Lane tube stations. There are over 100 busy staff working here, bringing all of our departments together. Based at our Head Office you will find the following departments: Property Management, Accounts, West London Lettings and Sales, Asset Management, Business Devleopment, Software Development, IT and Marketing. We are situated close to our developments, including Abbotsford Court and Bodium Court, making it easy for our clients to contact us.

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Latest Reviews

View all Reviews 103
Featured Review
a
reviewed by 'tenant'
“Smooth process and responsive. Handled all my questions professionally and to my satisfaction. He was involved in my moving out ......”
Featured Review
a
reviewed by 'Aksa Muttappillil Joji'
“I have dealt with 2 property managers( Zainab and Thomas Chan) from Life Residential and both have given me great service. ......”
Featured Review
a
reviewed by 'Wai-Yuen Cheung'
“I want to commend my property agent for their prompt responses and effective actions. He provide excellent service and professional ......”
Featured Review
a
reviewed by 'Meaad'
“I can confidently say that Nicola Soper is one of the best property managers I've ever had. Her attention to ......”
Featured Review
a
reviewed by 'Kitty'
“Kalidass is our property manager for two years. He is helpful and responsive. Whenever our flat needs maintenance, he entertains ......”
20th May 2024
reviewed by 'Tsze Yi Aaron Ng'
“During the recent rent review conducted by Life Residential for my existing tenants, Chanelle Pierre provided very clear updates on ......”
Opening Hours
  • Monday: 08:30 - 17:30
  • Tuesday: 08:30 - 17:30
  • Wednesday: 08:30 - 17:30
  • Thursday: 08:30 - 17:30
  • Friday: 08:30 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Life Residential
FC200 Building, 2 Lakeside Drive
Park Royal,London
Greater London
NW10 7FQ
020 8896 9990

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales % 0% £830,000 £830,000
Lettings 94% 80% £875 £4,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 3 50 19 1 0 0 0 10 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“DO NOT USE.so far I would avoid them like t......”

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Feb 25,2022
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By: 'Dan'
Feb 25,2022
0 people found
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DO NOT USE. so far I would avoid them like the plague. They want me to pay for a end of service clean even though I cleaned it and left it much better then I moved in. Then they saying i broke part of the ...
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“Choose wisely...”

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Jan 01,2022
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By: 'Nicholas'
Jan 01,2022
4 people found
this helpful
very bed experience overall... I've been with this agency for 2 years so far and soon moving out. Response time in normal working time very slow almost absent (Not considering the lockdown time we all went through) . I had a job carried out in my flat ...
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By: Mo
Feb 16, 2022
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Completely agree. Worst company on earth. No respect to tenants, even though they get their salary from the rent we pay. Disgusting property manager. Never respond to emails. ...

“Avoid. Terribly bad service once you have signed t......”

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Mar 19,2021
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By: 'Dan'
Mar 19,2021
1 people found
this helpful
Shockingly bad service once you have signed the tenancy. Repairs will be ignored by managing agents until you chase them about it, even then you will be waiting weeks if lucky, or more usually months for anything to be done. I’m currently waiting over ...
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“Mean well but lack competence...”

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Feb 25,2021
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By: 'sakis'
Feb 25,2021
1 people found
this helpful
Great agency if you are a landlord, awful if you are a tenant. The simplest issue with Life residential or the flat itself takes a minimum of one month to be resolved. Sometimes up to six. The amount of wasted time sending emails and chasing ...
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“Words cannot describe how bad our experience was...”

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Feb 05,2021
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By: 'Catherine'
Feb 05,2021
1 people found
this helpful
The review I’m about to write is by no means an exaggeration. If anything, words cannot describe my experience with this agency. They were great when we started - as in before we moved into the flat. As soon as we did, things started ...
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“Poor Services by Hannah Scrafton...”

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Jan 26,2021
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By: 'gatwork'
Jan 26,2021
1 people found
this helpful
Poor Services by Property manager - Hannah Scrafton @ liferesidential.co.uk I have been several years of letting my property in London with Liferesidential.co.uk. Reluctant to say that in recent year I have been let down by their property managers. Their property managers ...
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“-1 star...”

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Oct 12,2020
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By: 'Tatiana'
Oct 12,2020
0 people found
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I very rarely write a review but here it goes: I've been living in London for the past 6 years and have been renting in different areas in London. This is by far the worst agency I've had to deal with. they have 0 customer care in ...
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“Terrible management. Be careful. Check out to......”

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Sep 17,2020
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By: 'M.Sosnowska'
Sep 17,2020
0 people found
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Terrible management. Be careful. Check out took 3mons before finalised everything. I was fully aware of this lockdown but I was stranded as well from diff country however I managed to leave the property on time, cleaned and tidy. I rented the property for a ...
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“0 Stars - Terrible Company...”

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Jul 07,2020
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By: 'Jennifer'
Jul 07,2020
1 people found
this helpful
We had a terrible check out experience with Life Residential and specifically Kalidass Uverag. Forget about your deposit if you are renting off them, they try eveything to take it off you- even adding charges retrospectively after the third party checkout report is completed! There ...
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“Horrible service - notified of water damage a......”

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Oct 31,2019
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By: 'Victoria'
Oct 31,2019
0 people found
this helpful
Horrible service - notified of water damage and was left to live with it for 5 months. Only once we decided to move out was it fixed because it would be difficult to let with the black mould! When you look at the companies financials you ...
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“Shockingly bad. Avoid at all costs. We moved......”

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Oct 10,2019
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By: 'Stella'
Oct 10,2019
0 people found
this helpful
Shockingly bad. Avoid at all costs. We moved in at the end of Aug, and found the flat dirty (urine on the toilet was an unwanted surprise), 50% of the lightbulbs not working, and some blindingly obvious repair works needed. We have since been in an ...
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“Terrible repairs policy...”

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Sep 17,2019
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By: 'Konstantinos'
Sep 17,2019
0 people found
this helpful
Terrible and unreasonable service. We rented early June 2019 in Colindale. A couple of weeks ago we notified of 3 defects. One was the toilet seats being loose and the other was the dishwasher not working properly. In regards to the toilet seats we were told that ...
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By: Giulia
Sep 22, 2019
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Hello Kostantinos, Please document everything. When i moved in I didn’t find table and chairs and I had to wait 1 month to get one because “they have to wait for landlord’s approval” and my manager at the time suggested me to eat on the sofa. I am not going to mention here all they did throughout my rent, and the ice on top is that I am now in a dispute with them as after a month I was still waiting for my deposit to be back. ...

“Currently in an uphill battle to return our d......”

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Aug 27,2019
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By: 'Carl'
Aug 27,2019
2 people found
this helpful
Currently in an uphill battle to return our deposit, given no reason to withhold the full amount and pushing them to return the undisputed part. We have never caused the landlord any trouble and always paid our rent on time. The pattern all through the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:31 AM 17/09/2019 by heather heather

Awards won by Life Residential, London NW10 7FQ



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Life Residential

Branch - Head Office, London, NW10

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