Head Office, London, NW10
4.2/5, 103 reviews
78% recommended
0% sales valuation accuracy
0% sales fee satisfaction
94% lettings valuation accuracy
80% lettings fee satisfaction
Our Head Office is located in Park Royal, situated between Park Royal and Hanger Lane tube stations. There are over 100 busy staff working here, bringing all of our departments together. Based at our Head Office you will find the following departments: Property Management, Accounts, West London Lettings and Sales, Asset ... show more Our Head Office is located in Park Royal, situated between Park Royal and Hanger Lane tube stations. There are over 100 busy staff working here, bringing all of our departments together. Based at our Head Office you will find the following departments: Property Management, Accounts, West London Lettings and Sales, Asset Management, Business Devleopment, Software Development, IT and Marketing. We are situated close to our developments, including Abbotsford Court and Bodium Court, making it easy for our clients to contact us.

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Latest Reviews

View all Reviews 103
Featured Review
a
reviewed by 'tenant'
“Smooth process and responsive. Handled all my questions professionally and to my satisfaction. He was involved in my moving out ......”
Featured Review
a
reviewed by 'Aksa Muttappillil Joji'
“I have dealt with 2 property managers( Zainab and Thomas Chan) from Life Residential and both have given me great service. ......”
Featured Review
a
reviewed by 'Wai-Yuen Cheung'
“I want to commend my property agent for their prompt responses and effective actions. He provide excellent service and professional ......”
Featured Review
a
reviewed by 'Meaad'
“I can confidently say that Nicola Soper is one of the best property managers I've ever had. Her attention to ......”
Featured Review
a
reviewed by 'Kitty'
“Kalidass is our property manager for two years. He is helpful and responsive. Whenever our flat needs maintenance, he entertains ......”
20th May 2024
reviewed by 'Tsze Yi Aaron Ng'
“During the recent rent review conducted by Life Residential for my existing tenants, Chanelle Pierre provided very clear updates on ......”
Opening Hours
  • Monday: 08:30 - 17:30
  • Tuesday: 08:30 - 17:30
  • Wednesday: 08:30 - 17:30
  • Thursday: 08:30 - 17:30
  • Friday: 08:30 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Life Residential
FC200 Building, 2 Lakeside Drive
Park Royal,London
Greater London
NW10 7FQ
020 8896 9990

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales % 0% £830,000 £830,000
Lettings 94% 80% £875 £4,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 3 50 19 1 0 0 0 10 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“In general, I’ve had an easy and positive exp......”

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Jun 07,2023
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Krissma
By: 'Benjamin'
Jun 07,2023
0 people found
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In general, I’ve had an easy and positive experience with Life Residential from the time that they first engaged with us to see a property up until present. They’re on time in replying, attentive to emails, and their self-service portal for property issues ...
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“Life Residential and Ms Nicola Soper...”

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Jun 06,2023
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Nicola
By: 'Victor'
Jun 06,2023
0 people found
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We have been with LIFE Residential for many years now. Mostly very good work, and if something is not going well, you just have to raise the issue up and it will be solved. We have no reservations in recommending Life Residential and Nicola Soper ...
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“Wonderful Experience! It was incredibly conve......”

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Jun 06,2023
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Nicola
By: 'Rex'
Jun 06,2023
0 people found
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Wonderful Experience! It was incredibly convenient to get in touch and receive assistance. The support provided was truly helpful, with valuable advice consistently given....
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“Review for Property Manager Sophie Kaur...”

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Jun 05,2023
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Sophie
By: 'Vladislav'
Jun 05,2023
0 people found
this helpful
I have had the opportunity to interact with Sophie Kaur as my property manager over the past few months. During this time, I have found her to be professional and responsive, showing a commitment to addressing the issues we encountered. In particular, I appreciate her ...
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By: Victor Lim
Jun 06, 2023
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Not effective nor efficient as a property manager. ...

“Noor El Chamcham was excellent, after really ......”

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Jun 01,2023
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Noor
By: 'Vivek Laddha'
Jun 01,2023
0 people found
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Noor El Chamcham was excellent, after really bad experience with last two property managers, Noor took charge of a bad situation and worked tirelessly to rectify it. Solved an issue that has been pending for close to 18 months...
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“Nicola has been extremely helpful and also co......”

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May 29,2023
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Nicola
By: 'Antony Mark Cheetham'
May 29,2023
0 people found
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Nicola has been extremely helpful and also communicates very well. In addition, she also responded in a timely manner to my questions....
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“EPC Renewal...”

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May 26,2023
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Krissma
By: 'Ivan'
May 26,2023
0 people found
this helpful
Our property has to undergo an EPC re-assessment to adhere to the upcoming change in regulations. Ms Krissma Patel, who is in charge of property compliance, has been proactive and actively followed up on the assessment status. We are very thankful for her help....
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“Good communication, followed by a swift and s......”

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May 26,2023
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Nicola
By: 'Georgie Farnell'
May 26,2023
0 people found
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Good communication, followed by a swift and satisfactory resolution regarding a miscommunication with tenant over a dishwasher issue. Thank you, Nicola....
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“My experience with LiFe Residential has been ......”

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May 24,2023
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Matt
By: 'Blessing'
May 24,2023
0 people found
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My experience with LiFe Residential has been amazing from the onset. I would like to say a big thanks to the entire team and everyone I got in contact with, including Matt Herring, Mandii Aujeley and Kalidass Uvaraj. The team is really helpful, professional and ...
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“Very good and professional service. Whenever ......”

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May 23,2023
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Mandii
By: 'Andy'
May 23,2023
0 people found
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Very good and professional service. Whenever I face any issue with the property I am renting, my property manager Mandii provides swift and helpful advice and arrangements....
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“Thank you for being so helpful and resourceful to all the team!...”

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May 19,2023
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By: 'Manuel Fuentes'
May 19,2023
0 people found
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Our fridge stopped working suddenly, and we contacted Life Residential services and they were super helpful and even provide us with tips and tricks while we wait for the replacement. Now we have a new fridge installed and it works perfect, and just wanted to ...
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“Nicola was extremely helpful. I've had some......”

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May 17,2023
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Nicola
By: 'Alan'
May 17,2023
1 people found
this helpful
Nicola was extremely helpful. I've had some issues with my washing machine first and more recently with the hot water. Nicola was amazing in taking care of everything. I couldn't have asked for someone better....
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“Efficient resolved issues...”

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May 16,2023
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Nicola
By: 'H'
May 16,2023
0 people found
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After I moved in, I encountered maintenance issues, but were resolved relatively efficiently. Importantly, the agency staff responded quickly to my inquiries and any questions, which gave me peace of mind....
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“Very good & reliable service and information......”

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May 15,2023
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Anneta
By: 'Richard'
May 15,2023
0 people found
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Very good & reliable service and information from Anneta Francis, albeit that the cost of the repairs was expensive. Anneta is always on the ball !...
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“Anneta Francis; Senior Compliance & PPM Coord......”

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May 14,2023
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Anneta
By: 'Laura'
May 14,2023
0 people found
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Anneta Francis; Senior Compliance & PPM Coordinator was most helpful & diligent in investigating & answering all my concerns regarding the Planned Preventative Measures package and in an exceptionally fast manner. Anneta was a pleasure to deal with....
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“Competent staff member addressing concerns pr......”

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May 05,2023
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Mandii
By: 'Dave'
May 05,2023
0 people found
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Competent staff member addressing concerns promptly. Takes concertive efforts to adress queries. Informative. Greatly appreciative of her efforts and provides exceptional service....
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“Really great! Very helpful and responsive:) A......”

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Apr 29,2023
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By: 'Deepinder Kaur'
Apr 29,2023
0 people found
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Really great! Very helpful and responsive:) Always on top of things and helped solve all our concerns! Thank you so much...
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“I would like to extend my gratitude to Nick M......”

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Apr 28,2023
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Nick
By: 'Anton'
Apr 28,2023
0 people found
this helpful
I would like to extend my gratitude to Nick Martin. Since the beginning of our tenancy he proved to be very efficient and helpful property manager. All our requests have been dealt with (thanks to him) in a smooth and efficient manner. We were always ...
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“Polina was incredible, I lodged a fault and w......”

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Apr 28,2023
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Polina
By: 'Patrick'
Apr 28,2023
0 people found
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Polina was incredible, I lodged a fault and within an hour she had called me and arranged a repair that happened and was resolved same day. Not only great service but an extremely client friends attitude and a pleasure to deal with. Probably the best ...
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“I would like to thank life Residential and sp......”

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Apr 28,2023
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Anneta
By: 'Hussain'
Apr 28,2023
0 people found
this helpful
I would like to thank life Residential and specialy Anneta Francis for the excellent service. From my experience Life Residential is one of the best letting Agent in London ....
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“Very responsive and happy to help! Kalidass w......”

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Apr 25,2023
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Kalidass
By: 'Stuart'
Apr 25,2023
0 people found
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Very responsive and happy to help! Kalidass was quick to sort any initial problems I had and has been in regular communication since I moved into the apartment....
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“Thomas Chan and Megan are always very respons......”

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Apr 19,2023
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Chan
By: 'Henry'
Apr 19,2023
0 people found
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Thomas Chan and Megan are always very responsive and helpful at getting our issues sorted We would definitely use them again...
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“Kalidass came to fix my water boiler to help ......”

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Apr 19,2023
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Kalidass
By: 'Willem Smit'
Apr 19,2023
0 people found
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Kalidass came to fix my water boiler to help me get hot water. He came and fixed it in his personal time and was very friendly and professional. He also sorted out my hot water issue quickly....
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“Brilliant support from Kalidass Uvaraj (Prope......”

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Apr 18,2023
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Kalidass
By: 'Kartikey Pandey'
Apr 18,2023
0 people found
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Brilliant support from Kalidass Uvaraj (Property Manager). Excellent and proactive in resolving my account related issues. Thank you, Kalidass! Really appreciate all your help with my check out and accounts payment....
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“My two-year experience with Life Residential ......”

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Apr 17,2023
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Kalidass
By: 'Yong'
Apr 17,2023
0 people found
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My two-year experience with Life Residential is good. The head office has the standard procedure to quickly fix problems. I would like to recommend this agency, especially Kalidass....
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By: LiFE Residential
Apr 18, 2023
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Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team. ...

“Thank you for the prompt service in rectifyin......”

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Apr 13,2023
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Zoe
By: 'Yomal'
Apr 13,2023
0 people found
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Thank you for the prompt service in rectifying the issue with the boiler. The contractor attended to it and accommodated my request to attend after working hours. Thanks!...
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“I personally have never experienced so profes......”

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Apr 11,2023
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Bruce
By: 'Shradha'
Apr 11,2023
0 people found
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I personally have never experienced so professional agents. It was great how Bruce Bell personally was on top of everything. Always had clear and effective communication. He was also very quick in responding. Also Angle was great as well. Truly very supportive staff. I personally ...
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“May look aesthetically pleasing, but they are......”

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Mar 31,2023
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By: 'Lauren'
Mar 31,2023
1 people found
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May look aesthetically pleasing, but they are honestly as useful as a chocolate teapot. I would strongly advise to avoid....
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“Please do not take any flats from this agency......”

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Feb 27,2023
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By: 'Sany'
Feb 27,2023
3 people found
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Please do not take any flats from this agency, the worst senior property manager Mandii Aujeley leaves completely homeless. We call a lot of times ago as an emergency and they never took any action until the firemen came to the house. Now they are ...
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“THE WORST WORST AGENT...”

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Sep 02,2022
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By: '이민아'
Sep 02,2022
5 people found
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*Update* I HAVEN'T GOE THE MONEY BACK AND THE AGENT AVOIDS MY CALL. I HAVE TRIED TO REACH THE AGENT OUT SEVERAL TIMES AND HE ALWAYS ON THE LINE OR MEETING ETC. I HAVEN'T GOT A CALL BACK. Thanks to LIFE RESIDENTIAL, I need to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:31 AM 17/09/2019 by heather heather

Awards won by Life Residential, London NW10 7FQ



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Life Residential

Branch - Head Office, London, NW10

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