57% sales valuation accuracy
29% sales fee satisfaction
86% lettings valuation accuracy
71% lettings fee satisfaction
No company information
Latest Reviews
31st May 2024
reviewed by 'THOMAS'
11th Mar 2024
reviewed by 'sarah'
12th Feb 2024
reviewed by 'Sue Slade'
16th Dec 2022
reviewed by 'Ahmed Yousef'
14th Mar 2022
reviewed by 'Lisa'
Opening Hours
Address
Leaders
Surrey House, 46 Commercial Way
Woking
Surrey
GU21 6HW
01483 762 626
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 57% | 29% | £0 | £0 |
| Lettings | 86% | 71% | £750 | £1,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 1 | 13 | 10 | 0 | 0 | 0 | 0 | 1 | 1 |
Areas covered
- GU21
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Apr 15,2016
Apr 15,2016
13
people found
this helpful
this helpful
I reported some plumbing issues to Leaders. Initially they denied that they (fully) managed the flat. Once they had a 'better look' at their records, they arranged for Angela to call me. I explained the problem and a plumber was promised.
Two weeks later the ...
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Comment on agent fees
N/A
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Apr 20, 2016
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(1)
Hello there, we are sorry to hear you have had a bad experience. We are really keen to look into this for you, but will need some more details on the property you are referring to as well as your name and contact email. Please can you email us or contact the branch directly so that we can investigate further. Many thanks. ...
Sep 18,2015
Sep 18,2015
9
people found
this helpful
this helpful
We have let properties with Leaders for the past 10 years but over the past few years this office has become complacent and slack in Management skills form Julie, the Rental market values they are always low, poor at finding genuine tenants. Other Management Companies are ...
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What agent could do to change your mind?
Leaders need to change Managers Julie has been in the office too long Leaders should change staff round to keep them fresh and on their toes, the letting team mainly Linda its time for a change. We have since changed Management Companies and they are fresh keen hardworking and with Managers who know the market Townends Daneil Le Boudec runs a well managed office in Woking his team are very keen and aggressively follow every lead and have found tenants for 4 properties in 7 weeks with a better management fee and rents than Leaders ever did in the past few years.Attached Filesnbsp;
Comment on agent fees
We have repeatedly asked Leaders to match other management companies fees but to no avail Julie is just running the office in to the ground if it was not for a buoyant market she would be long gone as branch manager.
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Nov 15,2012
Nov 15,2012
6
people found
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I have been a tenant of Leaders in Woking for over a year now and I can honestly say I have never received a poorer service in my life. At every single step of the process from moving in, to moving out, Leaders have been ...
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Nov 20, 2012
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Dear Merlin,
We are disappointed to hear that you feel unhappy with the service we have provided. We take complaints very seriously and would like the opportunity to discuss your issues regarding this matter. If you wish to discuss this further, please contact our office directly. ...
Nov 06,2012
Nov 06,2012
0
people found
this helpful
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I have been using Leaders Agents for many years since they took over the previous company Principals.I let 3 properties through them and always found them very efficient,reliable,fast and friendly and would never consider moving away from them. I would definitely recommend them ...
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Nov 05,2012
Nov 05,2012
0
people found
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I have used Leaders for at least 10 years and have never had a single problem with them. Their communication is always good and they are always very prompt when replying to my e-mails.I have no complaints at all and can't think of how they ...
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Oct 21,2012
Oct 21,2012
0
people found
this helpful
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We have had our property on a managed letting with Leaders or their predecessors for ten years and have never been without a suitable tennant. Angela Damon, our Property Manager, has provided excellent communication in dealing with internal matters within Leaders and good reliable advice ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in Woking 
