Leaders
Sutton, SM2
4/5, 62 reviews
77% recommended
50% sales valuation accuracy
50% sales fee satisfaction
50% lettings valuation accuracy
67% lettings fee satisfaction
No company information

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Latest Reviews

View all Reviews 62
13th Jun 2024
reviewed by 'AYA'
“Renting through them in April was a terrible experience. I was very disappointed. I didn't get the professional help I ......”
6th Oct 2022
reviewed by 'MRD'
“Totally incompetent letting agent. they put a tenant in my property, did not check them in, failed to draw up ......”
31st Aug 2022
reviewed by 'Sandra Peate'
“Very pleased with the service I received from Leaders Sutton marketing my property and re-letting it in a short space ......”
10th Aug 2022
reviewed by 'Gary'
“Leaders have been very professional from the initial valuation to the sale. Ella has managed the whole process with help ......”
11th Oct 2021
reviewed by 'YZ'
“Michael is reliable, helpful, easy to talk to. The whole team at Sutton & head office work hard and efficiently....”
25th Feb 2021
reviewed by 'Khurum'
“We rented a house for 5 years with leaders. They changed the property manager 10 times! The property had no working showers, ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Leaders
2-4 Mulgrave Road
Sutton
Greater London
SM2 6LE
020 8642 7616

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 50% £375,000 £2,000,000
Lettings 50% 67% £925 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 2 27 9 1 0 0 0 0 3
Areas covered
  • SM1
    SM2
    SM5
    SM3
    SM7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS
Rankings
Overall Overall
Estate agents
Letting agents
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“I have had excellent service from The Leaders Team in ......”

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Nov 18,2013
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Jackie
By: 'M'
Nov 18,2013
0 people found
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I have had excellent service from The Leaders Team in Sutton. Jackie Parsons began advising me even before I had purchased the property. I was given full advice on what would be needed to make my property marketable and achieve a fair rental. Michael Wilson ...
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“I approached Leaders as I had a property to let ......”

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Nov 11,2013
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David
By: 'Simon'
Nov 11,2013
2 people found
this helpful
I approached Leaders as I had a property to let in the area. David was very professional and gave me an honest opinion on the rental market, valuation and services available. He also advised me how to go about rental increases on my other investment ...
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“It's the first time Ive rented my property and Leaders ......”

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Nov 08,2013
Minithumbup
By: 'Clare'
Nov 08,2013
0 people found
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It's the first time Ive rented my property and Leaders were extremely good in explaining everything to me. They've been very efficient and have helped me every step of the way. I would recommend them....
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“We have used Leaders for over 10 years, Jackie and Trisha ......”

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Nov 05,2013
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Jackie
By: 'Rowena'
Nov 05,2013
0 people found
this helpful
We have used Leaders for over 10 years, Jackie and Trisha have always ben most helpful and humourous in the face of a few minor disasters. David also went the extra mile, liaising with me without being asked whilst I was overseas regarding progress of a ...
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“I had previously appointed Leaders main rival looking for a ......”

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Nov 01,2013
Minithumbup
By: 'Local'
Nov 01,2013
0 people found
this helpful
I had previously appointed Leaders main rival looking for a tenant. After 2 weeks they weren't successful in finding the type of tenant I was looking for so I asked Leaders for help. Within 1 week they had found the type of tenants I was looking for. ...
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“As a landlord, I require prompt and accurate information when ......”

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Oct 23,2013
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David
By: 'Paul'
Oct 23,2013
0 people found
this helpful
As a landlord, I require prompt and accurate information when dealing with letting agents. David Lewis, or Leaders (Sutton) met both these requirements when assessing my property for rental purposes recently. Based on this experience, I would happily use Leaders again going forward and recommend ...
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“From my first enquiry on the property, things ran very ......”

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Oct 22,2013
Minithumbup
By: 'Jon'
Oct 22,2013
1 people found
this helpful
From my first enquiry on the property, things ran very smoothly and efficiently. Michael was the consumate professional and arranged everything in a very timely manner. From the initial viewing to signing the agreement I was kept fully informed of all the proceedings. An excellent ...
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By: Mrs Smith
Mar 26, 2014
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You must be joking. The guy isnt useful at all ...

“I have used Leaders full management service for approximately 12 years. ......”

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Jul 17,2013
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Majella
By: 'Elderly'
Jul 17,2013
0 people found
this helpful
I have used Leaders full management service for approximately 12 years. There have been staff changes over the years but I have not felt a loss of continuity of good service in that time. The staff do their best to find me tenants who are suited ...
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“...”

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Jul 16,2013
Minithumbup
By: 'Rich'
Jul 16,2013
0 people found
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“On the first visit to the property micheal was very ......”

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Feb 21,2013
Minithumbup
By: 'Freya'
Feb 21,2013
0 people found
this helpful
On the first visit to the property micheal was very helpful and professional and managed to answer all my questions and concerns I had about renting the property. He looked after myself and my partner very well through out the process and was always avaialbe ...
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“I found Leaders as a company very proffessional in dealing ......”

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Feb 09,2013
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Glen
By: 'Nisha'
Feb 09,2013
0 people found
this helpful
I found Leaders as a company very proffessional in dealing with the clients,the staff are very polite and pleasant,Glen and Michael who i dealt with were excellant,i would recommend Leaders as the best agents i have dealt with....
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“The letting service was professional, helpful and efficient at all ......”

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Jan 29,2013
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Jackie
By: 'Local'
Jan 29,2013
0 people found
this helpful
The letting service was professional, helpful and efficient at all times. A tenant was found promptly. Good communication at all times. Very impressive....
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“I found Michael Wilson very helpful when searching for a ......”

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Nov 26,2012
Minithumbup
By: 'Nicola'
Nov 26,2012
0 people found
this helpful
I found Michael Wilson very helpful when searching for a property to rent in the Sutton area. He was very informative and professional at all times. Viewings were arranged with no hassle as he was easy to get hold of and kept us updated on ...
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“Leaders firstly advised me on the local market and helped ......”

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Nov 14,2012
Minithumbup
By: 'John'
Nov 14,2012
0 people found
this helpful
Leaders firstly advised me on the local market and helped me select a buy to let property in the area. They advertised the property and found a suitable tenant quickly and carried out credit checks. They put me in touch with local tradesmen to decorate ...
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“Leaders firstly advised me on the local market and helped ......”

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Nov 14,2012
Minithumbup
By: 'John'
Nov 14,2012
0 people found
this helpful
Leaders firstly advised me on the local market and helped me select a buy to let property in the area. They advertised the property and found a suitable tenant quickly and carried out credit checks. They put me in touch with local tradesmen to decorate ...
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“Turn around time at change of tenancy is always critical, ......”

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Nov 12,2012
Minithumbup
By: 'GDM'
Nov 12,2012
0 people found
this helpful
Turn around time at change of tenancy is always critical, both in terms of satisfying new tenants and minimising voids. When I was running late on a preparation, Jackie managed to rearrange the check-in inventory to the crack of dawn on a bank holiday weekend. ...
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“Very helpful , good communication and nothing too much for the ......”

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Nov 08,2012
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Glen
By: 'dbrown'
Nov 08,2012
0 people found
this helpful
Very helpful , good communication and nothing too much for the brilliant agent that help us secure the property. Thanks so much Mr Glen Oliver...
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“I have been a customer of Leaders for some years ......”

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Nov 07,2012
Minithumbup
By: 'Elizabeth'
Nov 07,2012
1 people found
this helpful
I have been a customer of Leaders for some years now and my flat has just come on the market again for re-letting. I use Leaders on a let only basis. Michael Wilson has dealt with the re-letting and I found him to be a ...
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“It was a very good experience. Micheal was very helpful. ......”

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Oct 19,2012
Minithumbup
By: 'Sam'
Oct 19,2012
0 people found
this helpful
It was a very good experience. Micheal was very helpful. He is very prompt in acting on my behalf to urgently get any issues outstanding. Overall through Leaders he has given me quality support of finding property and has dealt with any issues very professionally. ...
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“Thank god for Leaders Sutton!!! We had a terrible experience ......”

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Sep 15,2012
Minithumbup
By: 'Sutton'
Sep 15,2012
0 people found
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Thank god for Leaders Sutton!!! We had a terrible experience with Barnard Marcus trying to buy a house. We were left feeling disheartened and fed up. We decided to rent as we couldn't handle another buying ordeal. Then we found Leaders in Sutton. They were ...
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“Good things; quick to sort paperwork, mostly pleasant to deal ......”

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Aug 27,2012
Minithumbup
By: 'Leaders'
Aug 27,2012
2 people found
this helpful
Good things; quick to sort paperwork, mostly pleasant to deal with, good selection of properties for the local area. Bad things; In renting a property I dealt with four different members of staff at Leaders Sutton; I would have preferred to have had just a ...
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“This is the first time I have ever moved, after 50 ......”

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Aug 23,2012
Minithumbup
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Glen
By: 'Sally'
Aug 23,2012
0 people found
this helpful
This is the first time I have ever moved, after 50 years. I cannot thank Glen enough for the effort and support for finding me a suitable new home within 24 hours, at very short notice. The level of helpful service was brilliant, he guided me through ...
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“Rubbish when it comes to moving out! We were 'asked' ......”

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Jul 13,2012
Minithumbdown
By: 'MADS'
Jul 13,2012
4 people found
this helpful
Rubbish when it comes to moving out! We were 'asked' if we could leave a few days early, as new tenants were wanting to move in asap. Fine, we had a new place already and were just taking our time moving. We paid to have ...
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What agent could do to change your mind?
Pay some sort of attention to me
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“Glen was extremely open and honest about the property and ......”

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Jun 30,2012
Minithumbup
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Glen
By: 'SAL'
Jun 30,2012
0 people found
this helpful
Glen was extremely open and honest about the property and the other properties I was shown, he was always friendly and they responded fairly quickly to my requests. Despite going on a short holiday during the process I still felt that they gave me the ...
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“We are a Hungarian family who started searching for a ......”

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Jun 27,2012
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Glen
By: 'Laura'
Jun 27,2012
0 people found
this helpful
We are a Hungarian family who started searching for a property online from Hungary. We decided to ask Leaders help us in our search as we found very nice properties that they rented out on findaproperty.co.uk. Our agent (Glen Oliver) was very supportive ...
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“Well, it took them a while to show me some ......”

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Jun 27,2012
Minithumbup
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Glen
By: 'Eleni'
Jun 27,2012
0 people found
this helpful
Well, it took them a while to show me some properties and during our second appointment even though we were supposed to do two vewings, they showed me only one. They had problems with our references even though we provided them with all necessary documents. ...
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“This is my first experience of renting and of using ......”

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Jun 27,2012
Minithumbup
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Glen
By: 'Andrew'
Jun 27,2012
0 people found
this helpful
This is my first experience of renting and of using a letting agent. So I have no proper point of comparison. Mr Oliver was pleasant, helpful and courteous and prompt in replying to email questions at all times. As it turned out, the property that ...
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“Glen was very quick to respond when me and my ......”

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Jun 26,2012
Minithumbup
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Glen
By: 'Emma'
Jun 26,2012
0 people found
this helpful
Glen was very quick to respond when me and my partner wanted to view a flat, and went out of his way to do so! He also offered to show us other properties as we were not local to the area and needed help. He ...
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“The service I received from Leaders, and particularly, Glen Oliver ......”

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Jun 26,2012
Minithumbup
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Glen
By: 'Cara'
Jun 26,2012
0 people found
this helpful
The service I received from Leaders, and particularly, Glen Oliver was excellent, very friendly & professional. Glen was always helpful & answers my many questions as best he could. I would certainly recommend them to anyone looking for a property, or looking to let a property. This ...
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“Very helpfull, tryed to sorted all the problems...”

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Jun 26,2012
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Glen
By: 'Mariusz'
Jun 26,2012
0 people found
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Very helpfull, tryed to sorted all the problems...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Leaders, Sutton SM2 6LE



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