Lawson (Plymouth)
Plymouth, PL3
4.9/5, 414 reviews
98% recommended
97% sales valuation accuracy
96% sales fee satisfaction
Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent. show more Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent.

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Latest Reviews

View all Reviews 414
23rd Nov 2021
reviewed by 'Sarah'
“Well I'm so glad we had Lawson to guide us through the moving process what with our demanding chain and ......”
12th Nov 2021
reviewed by 'Catharine Seidel'
“We recently sold through Lawson, and their service throughout was superb. The sales team kept us fully informed about visits ......”
22nd Oct 2021
reviewed by 'Jessica'
“Lawsons were excellent with the sale of our house. They updated us with viewing feedback and once we accepted an ......”
12th Oct 2021
reviewed by 'Victoria'
“Lawson were absolutely fabulous with me from start to finish even more so with being a first time buyer. They ......”
1st Oct 2021
reviewed by 'Peter.B'
“Everyone at Lawsons were extremely helpful during the move.The staff were Always available to answer any questions we had, ......”
13th Sep 2021
reviewed by 'Denise'
“We purchased a property with Lawsons. Tess showed us round and Annie was the main contact. They were both lovely ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: 10:00 - 15:00
Address

Lawson (Plymouth)
76 Hyde Park Road
Plymouth
Devon
PL3 4RG
01752 229 292

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £32,000 £800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 0 0 228 3 166 5 5 0
Areas covered
  • PL1
  • PL2
  • PL3
  • PL4
  • PL5
  • PL7
  • PL8
  • PL9
  • PL12
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall Overall
Estate agents
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Latest Properties

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Plymouth, PL3
Woolwell, PL6

“We have just completed on our purchase within 7 weeks of ......”

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Sep 21,2016
Minithumbup
By: 'Ian'
Sep 21,2016
0 people found
this helpful
We have just completed on our purchase within 7 weeks of first coming to view the property. Everyone we have dealt with have been friendly,professional and helpful from start to finish....
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Comment on agent fees
N/A as puchasers
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By: Mansbridge Balment
Sep 29, 2016
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Thank you for the review of our services, we're pleased that you were happy with the service you received from us. Best Wishes in your new home. Mansbridge Balment ...

“We purchased a property through Mansbridge Balment and received fantastic ......”

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Sep 19,2016
Minithumbup
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Julie Comber
By: 'Lesley'
Sep 19,2016
0 people found
this helpful
We purchased a property through Mansbridge Balment and received fantastic service from all the team at 6 Mannamead Road, but particularly Julie who dealt with our offer in a very professional manner. We shall definitely use this branch when the time comes to sell the property....
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Comment on agent fees
Can't comment as we were purchasing.
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By: Mansbridge Balment
Sep 29, 2016
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Thank you very much for your review for the whole team but particularly Julie who was delighted you were pleased with the service she provided. We pride ourselves on providing the best customer care for our clients and its good to know we are getting it right. Best Wishes Mansbridge Balment ...

“From the moment that we had the valuation with Mansbridge ......”

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Sep 13,2016
Minithumbup
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Ann
By: 'Pilgrim'
Sep 13,2016
0 people found
this helpful
From the moment that we had the valuation with Mansbridge Balment we felt that we were in very good hands. The house sold, at the asking price, in only 4 days which enabled us to activly look for our new house. During this process we were ...
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Comment on agent fees
Fair. I think I got value for money.
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By: Mansbridge Balment
Sep 14, 2016
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Thank you very much for your kind review. We are delighted that you were pleased with our services. We pride ourselves on excellent customer care and its great to hear feedback like yours. We are on hand at any time in the future should you need our services again. Very best wishes in your new home, Mansbridge Balment ...

“Natalia was brilliant from taking the instruction, through to the ......”

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Sep 12,2016
Minithumbup
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Ann
By: 'Rachael'
Sep 12,2016
0 people found
this helpful
Natalia was brilliant from taking the instruction, through to the end of the process. Always informing us on any developments. Anne and Joanne actively chased the sale through the whole chain pushing it through at a good pace. Very pleased, would definitely use Mansbridge again. ...
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Comment on agent fees
There are agents that are cheaper, but it was well worth the money. Good.
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By: Mansbridge Balment
Sep 14, 2016
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Thank you for taking the time to complete this kind review, your comments are appreciated. We're delighted you felt you received a professional experience. Best Wishes Mansbridge Balment ...

“They sold the house very quickly.They tod away all ......”

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Sep 09,2016
Minithumbup
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Darren
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Tess
By: 'Darren'
Sep 09,2016
0 people found
this helpful
They sold the house very quickly. They tod away all the stress, and followed up all questions . Only bad point they charge me , but that's what Estate agents do....
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Comment on agent fees
Average
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By: Mansbridge Balment
Sep 14, 2016
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Thank you very much for your review. We are pleased you were happy with the service you received. Best Wishes Mansbridge Balment ...

“As a purchaser I was surprised and delighted at the ......”

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Aug 31,2016
Minithumbup
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Ann
By: 'David'
Aug 31,2016
0 people found
this helpful
As a purchaser I was surprised and delighted at the level of service provided. It was always easy to contact Ann (often way outside expected office hours). Throughout the process Ann both kept all parties updated and went out of her way to chase up ...
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Comment on agent fees
Not applicable as I was the purchaser
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By: Mansbridge Balment
Sep 05, 2016
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Thank you very much for your review of our services, we're delighted you felt that you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for your recommendation. Best Wishes Mansbridge Balment ...

“We received a fantastically efficient & friendly service from all at ......”

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Aug 26,2016
Minithumbup
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Tess
By: 'Claire'
Aug 26,2016
0 people found
this helpful
We received a fantastically efficient & friendly service from all at Mansbridge, Mutley Plain. Special thanks to Tess, Natalia, Joanne, Ann & Ben. Will definitely recommend!...
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Comment on agent fees
Fees were fair & reflective of a professional service
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By: Mansbridge Balment
Sep 05, 2016
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Very many thanks for your review of our services. The whole team at the Mutley Plain office are pleased to have been of assistance. Thanks again for the recommendation. Mansbridge Balment ...

“Cannot single one member of staff as they were all ......”

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Aug 25,2016
Minithumbup
By: 'Liz'
Aug 25,2016
0 people found
this helpful
Cannot single one member of staff as they were all so friendly. Karen who showed us around was extremely professional yet very friendly and helpful. Whilst we had a few problems with the sale of our property the staff here were very understanding and kept ...
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Comment on agent fees
Bought through them so n/a
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By: Mansbridge Balment
Sep 05, 2016
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Many thanks for your kind review for the whole team, but particularly Karen who was delighted you were pleased with her service. We pride ourselves on providing the best possible customer care and its good to know we're getting this right. Best Wishes in your new home. Mansbridge Balment ...

“I cant select simply one member of the Mansbridge team ......”

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Aug 14,2016
Minithumbup
By: 'D'
Aug 14,2016
0 people found
this helpful
I cant select simply one member of the Mansbridge team as they have all been simply excellent in helping me sell my property and taking the strain out of the house moving process. You dont find out about the quality of a professional service until ...
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Comment on agent fees
In being diplomatic I would say I have had good value for money, if I was brutally honest I feel the level of service I have had has been a steal / bargain!!
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By: Mansbridge Balment
Aug 24, 2016
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Thank you very much for your review for the whole team, your comments are appreciated. We pride ourselves on excellent customer care and its great to hear feedback like yours. Very best wishes in your new home. Mansbridge Balment ...

“The team at Plymouth's mansbridge blament were excellent, they were ......”

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Aug 01,2016
Minithumbup
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Tess
Staff profile picture
Ann
By: 'Sam'
Aug 01,2016
0 people found
this helpful
The team at Plymouth's mansbridge blament were excellent, they were there with us every step of the way and they did everything they could to help us out. This is our first home we have bought so some things did get a bit confusing but ...
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Comment on agent fees
Very good.
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By: Mansbridge Balment
Aug 24, 2016
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Thank you for taking the time to write this kind review for the whole team. We pride ourselves on providing the best possible customer service and its good to know that we are getting this right. Best Wishes in your new home. Mansbridge Balment ...

“Just bought a new house through mansbridge and could not ......”

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Jul 28,2016
Minithumbup
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Karen
Staff profile picture
Julie Comber
By: 'Nicola'
Jul 28,2016
1 people found
this helpful
Just bought a new house through mansbridge and could not fault the service. From initial viewings staff came on their way home from work in order to fit in with our working hours, nothing was too much bother. Would recommend buying through them and would ...
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By: Mansbridge Balment
Jul 28, 2016
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Thank you Nicola for taking the time to complete this kind review, your comments are appreciated. We pride ourselves on our customer service and it's great to know that we are getting this right. Thanks again for the recommendation Best Wishes Mansbridge Balment ...

“Our first contact was with Karen on a Sunday (nobody ......”

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Jul 09,2016
Minithumbup
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Karen
By: 'Mr'
Jul 09,2016
0 people found
this helpful
Our first contact was with Karen on a Sunday (nobody else open). A warm welcome, friendly, extremely professional. This first impression ultimately led to our decision to sell our house with M & B (we'd only come out to buy breakfast). Chris' description and photos sold ...
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By: Mansbridge Balment
Jul 13, 2016
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Very many thanks for your review of our services. The whole team at the City Office are pleased to have been of assistance. We pride ourselves on providing the best possible customer care for our clients and it's great to hear feedback like yours. Best Wishes from the team at Mansbridge Balment ...

“We found both Tess and Natalia to be most responsive ......”

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Jul 08,2016
Minithumbup
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Tess
By: 'Lis'
Jul 08,2016
0 people found
this helpful
We found both Tess and Natalia to be most responsive toour questions throughout the purchase process. The branch stood head and shoulders above other agents whom we dealt with, especially as every employee always stood up at the termination of business, escorted us to the ...
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Comment on agent fees
N/A
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By: Mansbridge Balment
Jul 13, 2016
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Thank you very much for your kind words and recommendation. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for the recommendation it means the world to us. Best Wishes Mansbridge Balment ...

“I really can't recommend Mansbridge Balment enough....We had a ......”

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Jul 04,2016
Minithumbup
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Ann
By: 'Forbes-Simpson'
Jul 04,2016
0 people found
this helpful
I really can't recommend Mansbridge Balment enough.... We had a lot of problems with the sale of our flat (all due to third parties). Ann Hall was an absolute star throughout the whole process. Ann always kept us updated, kept pushing and chasing whenever she ...
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Comment on agent fees
Worth every penny!
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By: Mansbridge Balment
Jul 13, 2016
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Thank you very much for your review for the whole team, but particularly Ann who is delighted you were pleased with the service she provided. We pride ourselves on our excellent customer care and its great to hear feedback like yours. Very Best Wishes Mansbridge Balment ...

“As in any house sale there are ups and downs, ......”

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May 27,2016
Minithumbup
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Tess
Staff profile picture
Ann
By: 'Billett'
May 27,2016
0 people found
this helpful
As in any house sale there are ups and downs, uncontrollable delays, and communication issues where third parties are involved. However I can say without hesitation that the team within mainsbridgebalment, especially Tess, delivered calm, professional and most importantly, compassionate levels of service at times ...
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Comment on agent fees
As expected
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By: Mansbridge Balment
Jun 13, 2016
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Thank you very much for your review. We are delighted that you were pleased with our services. We pride ourselves on excellent customer service and its great to hear feedback like yours. Best Wishes Mansbridge Balment ...

“Such an amazing service given by all the staff in ......”

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May 23,2016
Minithumbup
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Tess
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Joanne
By: 'L'
May 23,2016
0 people found
this helpful
Such an amazing service given by all the staff in this branch. Helpful with every step of selling our house, always kept up to date when viewings booked and helped push our purchase through quicker....
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Comment on agent fees
Fees very reasonable
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By: Mansbridge Balment
Jun 13, 2016
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Very many thanks for your review. The whole team at the City office are pleased to have been of assistance, thanks for your recommendations. Best Wishes Mansbridge Balment ...

“Ben Dreher valued my property when I wanted to sell ......”

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May 13,2016
Minithumbup
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Ben
Staff profile picture
Ann
By: 'Ziggy'
May 13,2016
0 people found
this helpful
Ben Dreher valued my property when I wanted to sell about 2 years ago. I had to delay the sale but I was impressed so returned to Ben this time. I had prompt, courteous and knowledgeable service. I sold the property within a week. I was ...
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Comment on agent fees
Usual deal
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“We were delighted with the buying experience and especially the ......”

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May 12,2016
Minithumbup
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Ann
Staff profile picture
Tess
By: 'Mr'
May 12,2016
0 people found
this helpful
We were delighted with the buying experience and especially the dedication and professionalism displayed by both Ann and Tess. Always positive and reassuring even when legal issues made things a little fraught. Throughout the whole process all of our question (whether big, small, important or ...
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Comment on agent fees
Not applicable as we were buying
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By: Mansbridge Balment
May 16, 2016
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Thank you for taking the time to write this kind review for the whole team, but particularly Tess and Ann who are delighted you were pleased with their services. We provide ourselves on providing the best possible customer care and its good to know we are getting it right. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...

“Tess was brilliant from the start. And as a first ......”

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May 08,2016
Minithumbup
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Tess
By: 'The'
May 08,2016
0 people found
this helpful
Tess was brilliant from the start. And as a first time buyer we felt very looked after. She was brilliant....
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Comment on agent fees
Good
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By: Mansbridge Balment
May 16, 2016
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Very many thanks for your review. We pride ourselves on our customer service and its good to know we are getting it right. Thanks for your recommendation. Best Wishes Mansbridge Balment ...

“I cant thank Mansbridge enough, from start to finish they ......”

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Apr 25,2016
Minithumbup
By: 'Happy'
Apr 25,2016
0 people found
this helpful
I cant thank Mansbridge enough, from start to finish they have been helpful and friendly and kept me up to date with the progress of my sale....
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Comment on agent fees
Worth every penny :)
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By: Mansbridge Balment
May 05, 2016
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Thank you for your kind review. We pride ourselves on providing the best possible customer service and it's good to know we are getting it right. Best Wishes Mansbridge Balment ...

“M & B and especially Tess, thank you for getting us ......”

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Apr 22,2016
Minithumbup
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Tess
Staff profile picture
Joanne
By: 'Sally'
Apr 22,2016
0 people found
this helpful
M & B and especially Tess, thank you for getting us through in the end! This was a difficult and long sale for us and we nearly gave up. As always, you seem to be able to combine such a professional, attentive , helpful and positive service....
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Comment on agent fees
Good
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By: Mansbridge Balment
May 05, 2016
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Thank you for taking the time to write this kind review. We're delighted you felt you received a professional service. Thanks again for your recommendation it means the world to us. Best Wishes Mansbridge Balment ...

“Thanks for such a great service, communication especially was fantastic ......”

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Apr 19,2016
Minithumbup
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Tess
By: 'Jen'
Apr 19,2016
0 people found
this helpful
Thanks for such a great service, communication especially was fantastic throughout the sale of our property. It's such a shame we weren't able to choose M&B for our purchase as well. Wouldn't hesitate to recommend or use again....
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Comment on agent fees
Comparable to most other high street agents. We first went on the market with another cheaper agent but switched to Mansbridge very quickly and never regretted it.
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By: Mansbridge Balment
May 05, 2016
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Thank you for taking the time to write this kind review. We pride ourselves in our customer service and it appears we're getting it right. Thanks again for your recommendation. Best Wishes Mansbridge Balment ...

“Amazing service from start to finish. Friendly and welcoming answering ......”

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Apr 11,2016
Minithumbup
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Tess
By: 'Mrs'
Apr 11,2016
0 people found
this helpful
Amazing service from start to finish. Friendly and welcoming answering all our concerns with a wealth of knowledge and experience. Very professional could not fault the service we have received....
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Comment on agent fees
About average compared with other agents
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By: Mansbridge Balment
May 05, 2016
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Thank you for your kind review, your comments are appreciated. We're delighted you felt you received a professional experience. Best Wishes Mansbridge Balment ...

“I am a buy to let landlord, and I seen ......”

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Apr 11,2016
Minithumbup
By: 'Colin'
Apr 11,2016
0 people found
this helpful
I am a buy to let landlord, and I seen the property I was to purchase on line. From the offset Mansbridge Balment were courteous and attentive. Phonecalls were answered quickly, and when I asked for a callback after an enquiry, someone allways called back, ...
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Comment on agent fees
N/A
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By: Mansbridge Balment
May 05, 2016
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Thank you for taking the time to complete this kind review. We pride ourselves on our customer service and we are delighted you felt you received a professional experience. Best Wishes Mansbridge Balment ...

“Buying the property in a very tight timeframe, due to ......”

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Apr 11,2016
Minithumbup
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Tess
By: 'M'
Apr 11,2016
0 people found
this helpful
Buying the property in a very tight timeframe, due to the changes in Stamp Duty for Buy-to-let Landlords, meant that it was critical to have helpful staff at the estate agents. Tess proved to be very efficient in getting all the information etc. to me ...
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Comment on agent fees
Competitive
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By: Mansbridge Balment
May 05, 2016
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Thank you for taking the time to write this review. We pride ourselves on offering real value for money with added value services, such as our sales progression team. We're delighted you felt you received an excellent service. Best Wishes Mansbridge Balment ...

“Tess, Natalia, Karen and Anne have been extremely accommodating and ......”

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Apr 08,2016
Minithumbup
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Tess
By: 'Colin'
Apr 08,2016
0 people found
this helpful
Tess, Natalia, Karen and Anne have been extremely accommodating and helpful and accommodating with my recent purchase via the Plymouth branch. Likewise they were exceedingly helpful to my sister who also purchased a house through the same branch. Always pleasant, cheerful and totally proffessionaly....
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By: Mansbridge Balment
May 05, 2016
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Thank you for your review. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and its great to hear feedback like yours. Best Wishes Mansbridge Balment ...

“Visited this agent not long before 5pm one rainy afternoon ......”

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Apr 05,2016
Minithumbup
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Julie Comber
By: 'DocPaulaJ'
Apr 05,2016
0 people found
this helpful
Visited this agent not long before 5pm one rainy afternoon in the pre-Christmas week having seen a property on the internet we liked. Nothing too much trouble, viewing set up for later that afternoon, cup of tea while we waited. Once offer confirmed and accepted, ...
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Comment on agent fees
N/A - buyer
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By: Mansbridge Balment
May 05, 2016
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Thank you for taking the time to write this kind review. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...

“The service I received from all staff at Mansbridge Balment ......”

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Apr 04,2016
Minithumbup
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Joanne
Staff profile picture
Julie Comber
By: 'Excellent'
Apr 04,2016
0 people found
this helpful
The service I received from all staff at Mansbridge Balment was excellent. Especially Joanne Churchman who was very informative and helpful. She was polite and well informed of the progress of my purchase. She negotiated to solve difficult problems at crucial times to make my ...
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By: Mansbridge Balment
May 05, 2016
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Thank you for taking the time to write this kind review. Our sales progression team is one of our added value services and we are delighted that you received an excellent service from Joanne. Best Wishes Mansbridge Balment ...

“I would like to thank Chris Mervyn,Tess Daley and ......”

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Apr 04,2016
Minithumbup
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Chris
By: 'Mr.D.'
Apr 04,2016
0 people found
this helpful
I would like to thank Chris Mervyn,Tess Daley and especially Joanne Churchward for the supportive and encouraging attitude that they have shown in the entire process from initial consultation to completion. I thought ,especially,that the way I was informed that my first prospective ...
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Comment on agent fees
Not excessive!
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“Chris came round to market my house the information and ......”

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Apr 04,2016
Minithumbup
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Chris
Staff profile picture
Julie Comber
By: 'Vicky'
Apr 04,2016
0 people found
this helpful
Chris came round to market my house the information and photos were an excellent standard he had it all set up and live very quickly which got me viewings immediately and sold in three days. Julie kept me informed throughout and always fitted all viewings ...
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By: Mansbridge Balment
May 05, 2016
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Very many thanks for your review for the whole team but particularly Chris, Julie and the sales progression team services who are delighted you were pleased with their services. We pride ourselves on our customer service and its good to know that we're getting it right. Best Wishes Mansbridge Balment ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 9:58 AM 09/12/2019 by allAgents

Awards won by Lawson (Plymouth), Plymouth PL3 4RG



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