97% sales valuation accuracy
96% sales fee satisfaction
Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent.
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Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent.
Latest Reviews
23rd Nov 2021
reviewed by 'Sarah'
12th Nov 2021
reviewed by 'Catharine Seidel'
22nd Oct 2021
reviewed by 'Jessica'
12th Oct 2021
reviewed by 'Victoria'
1st Oct 2021
reviewed by 'Peter.B'
13th Sep 2021
reviewed by 'Denise'
Opening Hours
Address
Lawson (Plymouth)
76 Hyde Park Road
Plymouth
Devon
PL3 4RG
01752 229 292
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 96% | £32,000 | £800,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 0 | 0 | 228 | 3 | 166 | 5 | 5 | 0 |
Areas covered
- PL1
- PL2
- PL3
- PL4
- PL5
- PL7
- PL8
- PL9
- PL12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jun 26,2018
Jun 26,2018
0
people found
this helpful
this helpful
Professional, honest and thorough. We were very impressed with the efficient and professional service we received from all of the staff at the Plymouth office, but in particular Darren and Karen whose enthusiasm and determination resulted in the sale of the property. A big thank ...
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Comment on agent fees
Marginally higher fees than other local agents but worth the extra.
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Jul 03, 2018
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Thank you so very much, Maria, for your kind and generous review of the service that you received recently, from the Mansbridge Balment team at our Mannamead, Plymouth branch. I'm delighted that you were impressed and found the team, honest, determined, efficient and professional throughout. Thanks also for your custom, the pleasure was all ours!
Warmest regards. Darren Lawson MNAEA Managing Director ...
Jun 24,2018
Jun 24,2018
0
people found
this helpful
this helpful
The staff with whom we had contact were diligent and helpful and provided assurance throughout that our purchase was in safe hands.
Well done M&B on an excellent job....
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Comment on agent fees
N/A
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Jun 27, 2018
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Hi Mr. Davis Thanks for taking the time to write such a glowing review of the service that you've received recently from Mansbridge Balment's Mannamead, Plymouth Office. I'm thrilled that you found ALL of the team that you had dealings with to be, diligent, helpful and reassuring, and that you found that Mansbridge Balment did an excellent job for you.
Good luck in your new home!
Warmest regards.
Darren Lawson MNAEA Managing Director ...
Jun 18,2018
Jun 18,2018
0
people found
this helpful
this helpful
We have just sold through the Mannamead Office and bought through the Woolwell Office. Everybody has been really helpful and professional although we did have some issues which turned into a lengthy process. We must mention Ben for helping us out, Karen for the way ...
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Comment on agent fees
Good
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Jun 20, 2018
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Hi "Mike & Sylvia". Thanks for your kind and generous review of the service that you've received recently from the Mansbridge Balment team at the Mannamead, Plymouth Office. I'm thrilled that the team exuded, helpfulness and professionalism. I don't doubt that you are now pleased that things are settled and am pleased that we were able to help. Keep spreading the Mansbridge Balment Gospel?! Thanks again and warmest regards. Darren Lawson MNAEA, MANAGING DIRECTOR ...
Jun 13,2018
Jun 13,2018
0
people found
this helpful
this helpful
We listed our property with Mansbridge after being messed around by another agent and their customer service. Mansbridge demonstrated how a local company works with great passion and a real care for how their customers feel. We were kept informed regularly throughout our sale process ...
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Comment on agent fees
Good
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Jun 20, 2018
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Hi "AbiDart".
Thanks for choosing Mansbridge Balment to BOTH sell & but through, and for your kind and generous review of the service that you've received recently from the Mansbridge Balment team at the Mannamead, Plymouth Office. I thrilled that the team exuded, passion, care and sensitivity and were communicative. Keep spreading the Mansbridge Balment Gospel?!
Thanks again and warmest regards. Darren Lawson MNAEA, MANAGING DIRECTOR ...
Jun 04,2018
Jun 04,2018
0
people found
this helpful
this helpful
Julie displayed all the qualities your would expect from an estate agent working on your behalf. Professional, considerate, mindful, well dressed and always on time.
At no time did we feel that her loyalties were elsewhere, and she consistently displayed her support for us as ...
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Comment on agent fees
Higher than most other agents in the area however they do operate all weekend, viewings and office. Good for both seller and buyer
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Jun 06, 2018
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Hi "Lewis"
Thanks for your kind review about the service that you've received recently from Mansbridge Balment's Mannamead, Plymouth Office. I'm thrilled that you found that the team displayed all the qualities that you'd would expect from an estate agent working on your behalf. I'm pleased that you found the team and Julie, to be professional, considerate, supportive, smart and prompt, and that you noticed the benefit of our 7 day a week opening hours!
Thanks again. Darren Lawson MNAEA, Mana ...
Jun 04,2018
Jun 04,2018
0
people found
this helpful
this helpful
The team at Mansbridge Balment in Plymouth were very helpful throughout the process of buying our first home. Both Julie and Karen were very efficient and responded quickly throughout the buying process....
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Jun 06, 2018
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Hi Hannah & George.
Thanks for your kind review about the service that you've received recently from Mansbridge Balment's Mannamead, Plymouth Office. I'm thrilled that you found that the team very helpful, throughout the process. I'm pleased too, that you found the team and Julie, to be prompt, efficient, and communicative. Thanks again.
Darren Lawson MNAEA, Managing Director Mansbridge Balment (Plymouth) Ltd ...
May 29,2018
May 29,2018
0
people found
this helpful
this helpful
Good advice on how to sell the property, handled by a professional and friendly team. Communication on progress, feedback from viewings and how the market place was performing was excellent....
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Comment on agent fees
The agents fees for the standard of the team is fair and reasonable
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“Exceptional attention to detail with house promotion and after 'sale agreed' service and expertise...”
May 18,2018
May 18,2018
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people found
this helpful
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Ben was fantastic with the pictures, text and promotion of our house. He worked hard and spent time with great attention to detail in making our house look fantastic in the sales photos.
Most importantly he worked tirelessly and effectively on our behalf in taking ...
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Comment on agent fees
Reasonable for the service they provide.
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May 22, 2018
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Hi "Katherine" Thanks for your kind review. I'm so thrilled to read your incredibly positive feedback regarding the service that you received recently from Mansbridge Balment's Mannamead Office and in particular, from the company director, Ben. Ben always places great store in supplying unique and eye-catching photography and memorable descriptive text (I recall him popping around at 20:00 one evening to get a dusk shot" having gotten your fire roaring indoors?!). I'm so pleased that you found h ...
May 10,2018
May 10,2018
0
people found
this helpful
this helpful
We were buying from Mansbridge Balment and there was a tight deadline given due to a deadline in the mortgage offer. They kept us up to date throughout the process but did not harass us as we were doing everything our end. Would totally recommend ...
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May 21, 2018
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Hi Adam. Thanks for your generous review of the service that you've recently received from Mansbridge Balment in Mannamead. I'm thrilled that you felt well communicated with and updated by the team, whilst not overtly harassed?! I looking forward to receiving your recommendations!
Warmest regards Darren Lawson MNAEA Mansbridge Balment (Plymouth) Ltd. ...
May 03,2018
May 03,2018
0
people found
this helpful
this helpful
My husband and I really appreciated the professionalism and help that this estate agent provided us with when buying our first home. Having never been through the process before, all the staff made sure It was a stress free process and took the time respond ...
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Comment on agent fees
Good
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May 09, 2018
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Dear Mrs. Broomfield.
Thanks for your generous review of the service that you received recently from Mansbridge Balment's, Mannamead, Plymouth office team. I'm delighted that you and Mr. Broomfield found Mansbridge Balment's team professional, responsive and helpful and that the staff helped you to ease your stress during a time that can be synonymous with strain.
Warmest regards. Darren Lawson.
MNAEA Managing Director Mansbridge Balment (Plymouth) Ltd ...
Apr 28,2018
Apr 28,2018
0
people found
this helpful
this helpful
From start to finish the team guided us through the process. They advised well, produced fabulous photos and focused on getting us the best possible footfall through the door. Sold within 48 hours thanks to their expertese. All the staff always helpful and supportive.
Thank you ...
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Comment on agent fees
Good Value. There was a lot of work and time needed in order to do a professional job.
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May 08, 2018
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Hi Jenny.
Thanks for your kind feedback. I'm extremely delighted that you found the Mannamead, Plymouth team, focused, supportive, and that you were impressed with their expertise, and that they found you the perfect buyer for your home so quickly.
Warmest regards. Darren Lawson M.N.A.E.A. Managing Director ...
Apr 23,2018
Apr 23,2018
0
people found
this helpful
this helpful
My house sold to the first viewer, in a very short space of time, and went through with absolutely now quibbles whatsoever. This averages out nicely some of the previous properties I've been involved with! Part of this recent success was the work I'd put ...
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Comment on agent fees
It felt as if they had very little to do for their money to be honest - it was such an easy sale that I did feel a bit disgruntled, but as I say its a case of swings and roundabouts!
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May 09, 2018
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Dear PaulinPlymouth.
Thanks for your generous review of the service that you received recently from Mansbridge Balment's, Mannamead, Plymouth office team. I'm delighted that you found Mansbridge Balment's offered great value for money. It's one of our motto's (which often surprises people)! A quick sale sounds impressive?! Congratulations.
Warmest regards. Darren Lawson. MNAEA Managing Director Mansbridge Balment (Plymouth) Ltd ...
Apr 23,2018
Apr 23,2018
0
people found
this helpful
this helpful
We found all the staff from Plymouth and Bere Alston, very helpful during our transactions who all seemed to go that extra mile to ensure everything went smoothly, even when there was some tricky moments, If we had to move again i would be calling ...
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Comment on agent fees
Good
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Mar 20,2018
Mar 20,2018
0
people found
this helpful
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Mansbridge Balment have been excellent throughout our sale and purchase experience. Our house was valued and marketed extremely quickly and sold with four days! Their communication has been frequent and very informative throughout. Having dealt with several members of staff I have found each and ...
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Comment on agent fees
Reasonable fees. Could have found cheaper but am certain I would not have received the same high standard of service.
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Mar 21, 2018
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Hi Claire. Thanks for your kind testimonial of the service that you received recently from the Mansbridge Balment (Plymouth) Ltd. team at their Mannamead, Plymouth office. I'm delighted that you found the staff friendly, efficient and helpful and experienced an excellent, communications and service throughout your sale and purchase with us. I'm delighted to have read that your property was accurately valued and quickly sold . We look forward to your ongoing recommendation of your ongoing recomme ...
Mar 19,2018
Mar 19,2018
0
people found
this helpful
this helpful
We received an excellent service from start to finish. Staff very friendly and helpful, especially Karen, and Ann who kept us up to date with regular emails on the progress of our purchase which we found very helpful, thank you Ann
We would definitely recommend ...
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Comment on agent fees
N/a as used to buy property
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Mar 21, 2018
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Hi John & Allison. Thanks for your kind testimonial of the service that you received recently from the Mansbridge Balment (Plymouth) Ltd. team at their Mannamead, Plymouth office. I'm delighted that you found the staff friendly, communitive and helpful and experienced an excellent service from start to finish. I'm delighted to have read that you consider the first class service", that you received from Mansbridge Balment is worthy of your ongoing recommendations!
Warmest regards Darren Lawson ...
Mar 16,2018
Mar 16,2018
0
people found
this helpful
this helpful
The whole process was good from start to finish. Polite staff, regular updates, honest answers. I would highly recommend M&B to anyone and I will be using them again if I move....
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Comment on agent fees
Good
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Mar 21, 2018
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Hi Mr. Swinhoe. Thanks for your kind testimonial of the service that you received recently from the Mansbridge Balment team
at their Mannamead, Plymouth office. I'm delighted that you found the staff polite, communitive and honest and experienced a good
involvement from start to finish. Should you decide to move again in the future, we'd be only too pleased to assist you again and very much look forward to being in receipt of your recommendations. Warmest regards Darren Lawson MNAEA Managi ...
Feb 27,2018
Feb 27,2018
0
people found
this helpful
this helpful
We have been very impressed by Mansbridge's dedication to the task of selling 97 Browning Road on behalf of my brother and myself. Their regular updates have been very helpful and their persistence at contacting the potential buyers and both sets of solicitors has been just ...
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Comment on agent fees
Acceptable
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Mar 06, 2018
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Thanks very much Brian. As you say communication is key (especially when you don't live in the property being sold yourself). I'm delighted that you found the regular feedback to useful as we pride ourselves on it!
Warmest Regards
Darren Lawson
Managing Director ...
Feb 27,2018
Feb 27,2018
0
people found
this helpful
this helpful
Though buying a house is a stressful period in one's life the team from Mansbridge Balment made this as easy as possible for us.
Very responsive to calls and emails, friendly and helpful....
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Mar 06, 2018
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Hi Anca
Thank you for your kind review. As a Mansbridge Balment client, we are glad to hear that we made a "stressful period" as "easy as possible" for you.
We are pleased that you found the team "friendly and helpful".
Warmest Regards
Darren Lawson
Managing Director ...
Feb 20,2018
Feb 20,2018
0
people found
this helpful
this helpful
I haven't singled out any member of staff for praise simply because there were many members involved and each one worked hard at getting the sale done, all with my best interests at heart.
They even went beyond the call of duty by chasing the ...
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Comment on agent fees
A little higher than some others, but I think they earned it.
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Mar 06, 2018
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Hi Wayne
Thanks for your kind comments. We very much work as a team. I'm glad that you appreciated the work of our "Moving Managers", after your sale was agreed. They regularly sort "chain problems", as a lot of agents don't have specialist "Sales Progression Departments".
Warmest Regards
Darren Lawson
Managing Director ...
Feb 18,2018
Feb 18,2018
0
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this helpful
this helpful
These guys where brilliant chasing up our solicitors for us and dealing with all the problems we had with ease and reassuring us as first time buyers and it was all okay....
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Mar 06, 2018
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Thanks for your kindness Enya. Buying for the first time can be a little confusing/stressful (not an every day thing, after all [buying a property] is it?) Thus its really important for us to look after our first time buyers and reassure them, so I'm glad that in this instance, you believe that we accomplished that mission?!
Warmest Regards
Darren Lawson
Managing Director ...
Feb 17,2018
Feb 17,2018
0
people found
this helpful
this helpful
Although I didn't personally use this estate agents to sell my property I still feel that they deserve an excellent review from me as our move was a bit complicated with a new build at the top of the chain. Tess and Ann were so ...
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Comment on agent fees
N/A as I didn’t use them to sell my property
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Mar 06, 2018
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Hi Joanna
I'm glad that our experienced team were able to answer your "many questions" we look forward to assisting you when the time comes, and as you say "nothing is ever too much trouble" for us, when it comes to OUR sellers and buyers!
Thanks again
Warmest Regards
Darren Lawson
Managing Director ...
Feb 16,2018
Feb 16,2018
0
people found
this helpful
this helpful
The service was excellent, nothing was too much trouble arranging more than one visit to the property. The staff were all very friendly and helpfull. We were kept informed of the progress of our purchase frequently. i would definitely recommend Mansbridge Balment for either selling ...
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Mar 06, 2018
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Hi Judith
Thanks for your kind review and for recognising that "nothing is too much trouble" for my team here?! Thanks for the referred to recommendations moving forward.
Warmest Regards
Darren Lawson
Managing Director ...
Feb 16,2018
Feb 16,2018
0
people found
this helpful
this helpful
Just to say a sincere thank you to all the staff at Mansbridge Balment. From day one we received a professional, polite and timely service, and promptly informed of developments at all times.
We were very pleased with the valuation, and the advice we were ...
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Comment on agent fees
Competitive fees
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Mar 06, 2018
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HI K.V.
I'm pleased that you felt that we achieved three of our typical goals by proving to be, timely, polite and professional, to you, from the initial valuation, up until "moving day". We look forward to impressing the folks that you recommend to us!
Warmest Regards
Darren Lawson
Managing Director ...
Feb 16,2018
Feb 16,2018
0
people found
this helpful
this helpful
All staff were very professional & I was kept updated through the process.
There was a slight issue with the listing price just on the fact that I was after a quicker sale but this was rectified and property sold within by time frame.
Viewings and ...
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Comment on agent fees
Average
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Mar 06, 2018
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Hi Mr Smith
I'm delighted that my team met your timeframe and that you felt, "kept in the loop", given good feedback and comms. Thanks so much for your kind review.
Warmest Regards
Darren Lawson
Managing Director
Warmest Regards
Darren Lawson
Managing Director ...
Feb 15,2018
Feb 15,2018
0
people found
this helpful
this helpful
We would like to say a huge thanks for the extremely professional service we received from Ann, Tess, Karen and Julie from placing on the market, prompt feedback from viewings and when we had sold receiving regular weekly updates on progress (which became our life ...
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Mar 06, 2018
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Hi Nicola and Rob
Thank you for your kind review of the service that you've received from MB. I'm thrilled that you found the team professional, from the initial valuation, through to the day that you moved and that you always received prompt feedback and updates. You deserved (as all of our clients do the "first class service" to which you've referred and I look forward to assisting the good folk that you direct our way!
Warmest Regards
Darren Lawson
Managing Director ...
Feb 10,2018
Feb 10,2018
0
people found
this helpful
this helpful
An excellent, professional service. From placing on the market, achieving a buyer within days, weekly updates on progress, right through to completion.
Tess and Ann were stars throughout the process but thanks go to the whole team...
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Comment on agent fees
In line in a competitive market, given service provided
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Mar 06, 2018
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Hi Mr and Mrs Smith
I'm so delighted that you found the service that you received from the team as "excellent and professional! from the initial valuation, through to completion. As a Mansbridge Balment client, that's the least you should've expected, or deserved! Thanks for your kind review.
Warmest Regards
Darren Lawson
Managing Director ...
Jan 27,2018
Jan 27,2018
0
people found
this helpful
this helpful
All staff were always very professional & patient with us, keeping us updated all the way through the process. I found them not pushy at all (like some estate agents can be) which I was very happy with. Really appreciated all members of the team recognising ...
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Mar 06, 2018
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Hi Debbie
Thanks for your review. I'm delighted that you felt you found the regular updates useful and that you found the team patient and professional and "not pushy". As Mansbridge Balment sellers, it was the least that we could do, to adopt our comms to fit in with you and that you found our communication excellent. Opening 7 days a week makes this easier for us.
Warmest Regards
Darren Lawson
Managing Director ...
Jan 27,2018
Jan 27,2018
0
people found
this helpful
this helpful
The Plymouth office have recently sold my late aunt's bungalow in Plymstock and provided a faultless service throughout.The team are extremely friendly and lovely to deal with.We were given prompt feedback after every viewing,regular progress reports,solid advice on how to proceed ...
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Comment on agent fees
Extremely reasonable for their outstanding service.
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Mar 06, 2018
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Hi Paula
Thank you for your kind review of the service that you've recently received from the Mansbridge Balment team at Mannamead. I'm thrilled that the feedback was prompt and that you found the team " friendly and lovely to deal with" and gave you "solid advice" under emotional circumstances.
Warmest Regards
Darren Lawson
Managing Director ...
Jan 19,2018
Jan 19,2018
0
people found
this helpful
this helpful
We would like to extend our huge thanks to Tess, Ann, Julie and Karen. From the very beginning we received professional and genuine customer service.
We had a long drwan out process selling our property ( through no fault of Mansbridge) and though at times it ...
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Comment on agent fees
Not the cheapest in the marketplace but total value for excellent service provided
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Mar 06, 2018
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Hi Toby and Helen
Thank you for your kind review, I'm delighted that you found the customer service both "genuine and professional", whilst the team were "positive and supportive". I'm glad that you feel that you can recommend Mansbridge Balment with "sincere enthusiasm" and that we won your "complete trust".
Warmest Regards
Darren Lawson
Managing Director ...
“Very positive experience, staff very friendly & helpful. Definitely recommend them. ......”
Jan 17,2018
Jan 17,2018
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Very positive experience, staff very friendly & helpful. Definitely recommend them. Felt in the loop during the whole process. Awesome experience. Thanks...
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Comment on agent fees
Very reasonable
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Mar 06, 2018
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Hi Mark & Jenny
Thanks for reviewing our service. I'm thrilled that you will definitely recommend us, found the communication great, enjoyed a positive experience and found the staff "very friendly and helpful". As Mansbridge Balment buyers, that the least you deserved.
Warmest Regards
Darren Lawson
Managing Director ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 9:58 AM 09/12/2019 by allAgents
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