97% sales valuation accuracy
96% sales fee satisfaction
Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent.
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Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent.
Latest Reviews
23rd Nov 2021
reviewed by 'Sarah'
12th Nov 2021
reviewed by 'Catharine Seidel'
22nd Oct 2021
reviewed by 'Jessica'
12th Oct 2021
reviewed by 'Victoria'
1st Oct 2021
reviewed by 'Peter.B'
13th Sep 2021
reviewed by 'Denise'
Opening Hours
Address
Lawson (Plymouth)
76 Hyde Park Road
Plymouth
Devon
PL3 4RG
01752 229 292
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 96% | £32,000 | £800,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 0 | 0 | 228 | 3 | 166 | 5 | 5 | 0 |
Areas covered
- PL1
- PL2
- PL3
- PL4
- PL5
- PL7
- PL8
- PL9
- PL12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Dec 14,2018
Dec 14,2018
0
people found
this helpful
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From 1st contact through to completion the service has been exceptional from all the friendly staff. With weekly updates and nudges to solicitors when need. Highly recommended...
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Comment on agent fees
Higher than others, but good service
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Jan 09, 2019
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Thank you so much for your review and kind words. We are so happy to have been able to help after your original agent couldn't and thank you so much for listening to our advice :). ...
Dec 04,2018
Dec 04,2018
0
people found
this helpful
this helpful
From beginning to end a great experience, quick reply to all emails and helpful when needed to see the property more than one time, fully recommended....
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Dec 13, 2018
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Hi Daniel
Many thanks for your kind words, I am delighted you have experienced a 5 star service from our team.
Kind regards
Ben Dreher
Director ...
Nov 21,2018
Nov 21,2018
0
people found
this helpful
this helpful
Great service, always professional and fast to respond to quiries etc. I would highly recommend this company to anyone looking to sell their property....
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Comment on agent fees
Fees were negotiated to be around a figure we were both comfortable.
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Jan 09, 2019
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Thankyou so much with trusting us as an agent to sell your home. It was a lovely property and everyone at Lawson thanks you for your kind words and wishes you both the very best for the future. ...
Oct 31,2018
Oct 31,2018
0
people found
this helpful
this helpful
M&B have sold two properties for us this year. Our own house has been a lengthy and difficult transaction during which the Sales progression team particularly Ann Hall have been excellent.
We highly recommend M&B...
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Comment on agent fees
Fair
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Nov 02, 2018
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Hi JL
Having used our services twice this year firstly may I thank you for your continued loyalty, transaction one was very smooth and completed in good time, transaction two was a challenge, having been involved myself on this occasion I firmly believe that if we didn't have our dedicated sales manager Ann Hall constantly monitoring progress and keeping all parties informed along the way this transaction would have failed, but we do and the exchange we were all aiming for became a reality! ...
Oct 25,2018
Oct 25,2018
0
people found
this helpful
this helpful
Mansbridge Balment have recently sold my Mothers' house and have been extrememly helpful in finding the right buyers and completing a fast and efficient sale.All members of staff are very helpful, courteous and go out of their way to help in any situation. I ...
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Comment on agent fees
Fees are fees. No opinion really.
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Nov 02, 2018
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Hello
Thank you so much for your kind words, I am delighted that your experience with our company has been positive and that we found a buyer and the sale went through swiftly.
Kind regards
Ben Dreher
Director ...
Oct 18,2018
Oct 18,2018
0
people found
this helpful
this helpful
We found Mansbridge to be very helpful and polite throughout the process of buying our first home. They were very prompt in replying to our emails and phone calls.
We made a number of visits to the property for viewings, each greeted with an enthusiastic ...
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Nov 01, 2018
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Hello Waite & Chope
Thank you for your kind words, I am really pleased to read of your good recent experience, our aim is to provide a 5 star service wherever possible and I am glad we have achieved just that!
Kind regards
Ben Dreher
Director ...
Oct 18,2018
Oct 18,2018
0
people found
this helpful
this helpful
Mine was a protracted, complicated and, at times, a frustrating purchase but Tess Denley was a consummate professional in dealing with these frustrations. The flow of information from her was constant and calls and emails were usually replied to instantly. I felt as if she ...
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Comment on agent fees
n/a as I was purchasing.
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Nov 01, 2018
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Hi P Dollard
Thank you for your kind words, my colleague Tess is an incredibly experienced qualified property professional and when a sale is challenging her skills and knowledge really shine through!
Kind regards
Ben Dreher
Director ...
Oct 17,2018
Oct 17,2018
0
people found
this helpful
this helpful
Professional yet friendly assistance at all stages of the sale of our house and the subsequent purchase of our lovely apartment. Nothing was too much trouble throughout both processes.All the staff were most helpful...
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Comment on agent fees
Medium but worth every penny
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Nov 02, 2018
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The star rating was not as intended! We intended to give five stars! K ...
Oct 17,2018
Oct 17,2018
0
people found
this helpful
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Great communication with keeping you up to date on sale progress.
Always returned my call.
Would thoroughly recommend this agent....
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Nov 01, 2018
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Hi Debbie
Thank you for your kind review, communication is critically important in a moving transaction and I am delighted we have helped you secure your mew home.
Kind regards
Ben Dreher
Director ...
Oct 15,2018
Oct 15,2018
0
people found
this helpful
this helpful
Excellent service, they got there in the end.
Waitied six months for the sale.
They performed all the usual duties when
Selling a house with the best care and will use
Again....
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Comment on agent fees
Average
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Nov 01, 2018
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Hi Ben
Many thanks for you kind words, I am pleased we got there in the end!
Kind regards
Ben Dreher
Director ...
Oct 04,2018
Oct 04,2018
0
people found
this helpful
this helpful
I was delighted with the service that I received from all the staff @ M&B. Knew that I'd made the right decision , by enlisting their help in selling my house. Professional, helpful , friendly from start to finish. A special thanks to Tess and Anne for ...
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Comment on agent fees
Expensive but worth it
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Oct 29, 2018
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Hello Mrs Partridge
Many thanks for your kind words, I am delighted that we have moved you successfully, however my back hasn't been the same since!!
Kind Regards
Ben Dreher
Director ...
Oct 02,2018
Oct 02,2018
0
people found
this helpful
this helpful
Mansbridge Balment were actually the agents we were buying from.We found Julie very helpful and Tess was a star! She kept us fully involved in the whole process and ensured any concerns were passed on to our vendor. We also appreciated the background chasing ...
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N/A
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Oct 29, 2018
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Hello Mr & Mrs Hewlett
I am delighted to read of your recent experience with our company and in particular my colleagues Tess, Julie and Anne, we are very much a family firm with a strong team ethos and I am happy you have experienced exactly that, on behalf of our completion all I can do is say sorry!
Kind Regards
Ben Dreher
Director ...
Oct 02,2018
Oct 02,2018
0
people found
this helpful
this helpful
Can't fault Mansbridge and Balment, will be recommending them. We sold our house and bought our current house from them. They were very helpful and always contactable. I liked the way I could have a giggle when I felt like I was having a melt ...
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Comment on agent fees
Good
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Oct 29, 2018
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Hello Zena
Thank you for your kind words I am delighted that we have successfully moved you and that you have found our team helpful and human, sometimes a bit of humor goes a long way, good luck in your new home.
Kind Regards
Ben Dreher
Director ...
Sep 21,2018
Sep 21,2018
0
people found
this helpful
this helpful
The team at Mansbridge, from the initial viewing with Julie through the whole purchase process was both professional and supportive, the addition of a moving manager, Jo was helpfully as the completion day came closer....
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N/A
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Oct 29, 2018
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Hello Smarshy
Thank you for your kind words, we do work tirelessly to provide the highest level of service and I am delighted that this is what you have received, I hope you are enjoying your fabulous new home.
Kind Regards
Ben Dreher
Director ...
Sep 18,2018
Sep 18,2018
0
people found
this helpful
this helpful
Compared to our move over 7 years ago, we found moving with M&B very attentive, responsive and informed. Much of the chasing had already been underway and any queries were answered quickly and we never felt pushed aside.
We achieved what we wanted and had ...
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Sep 19, 2018
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Thanks enormously, Winchester, for taking the time to write such a kind review of the service that you've received recently from the Mansbridge Balment team at the Mannamead, Plymouth Office. I'm absolutely thrilled that you found the team to be very attentive, responsive and informed answering your queries quickly and making you feel like their No.1 priority.
Warmest regards.
Darren Lawson MNAEA, Managing Director Mansbridge Balment (Plymouth) Ltd." ...
Sep 14,2018
Sep 14,2018
1
people found
this helpful
this helpful
Through the whole process of purchasing my property the whole team where so supportive. any thing I needed to know they where always there to help. Just like to say a massive thank you to everyone. always doing an amazing job!!... excellent service, also ANN ...
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Comment on agent fees
excellent value
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Sep 17, 2018
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Hi Theresa. Thanks for taking the time to write such a glowing review of the service that you received recently from the Mansbridge Balment team at their Mannamead, Plymouth Office. I'm thrilled that you found the entire team, supportive and helpful whilst doing an amazing job for you and giving you excellent service! I'm particularly delighted that you found our Moving Manager, Ann Hall, amazing! Keep spreading the MB gospel and enjoy your new home!
Warmest regards Darren Lawson MNAEA Manag ...
Aug 29,2018
Aug 29,2018
0
people found
this helpful
this helpful
Throughout the whole process of purchasing my property through Mansbridge Balment, the whole team were supportive, clear in communication and prompt to reply to all enquiries. From initially viewing the property with Julie through to picking up my keys, I found the team to be ...
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Aug 27,2018
Aug 27,2018
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Great service and so friendly. Approachable staff always keeping us fully informed. Can't Thankyou enough. We are already wanting to buy another one from you. From simply student homes. Thanku...
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Comment on agent fees
Good.
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Sep 04, 2018
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Hi Simply Student Homes" Many thanks for your kind review of the service that you've received recently from the Mansbridge Balment team at the Mannamead Office. I'm delighted that you received, great service, from the team, and that they were informative, approachable and friendly. We look forward to helping you again in the future?! Warmest regards. Darren Lawson MNAEA Managing Director Mansbridge Balment ...
Aug 26,2018
Aug 26,2018
0
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this helpful
this helpful
I received first class service from Chris and Tess. Nothing was too much trouble from first viewing to the hand over of the keys. Thanks very much for all your help....
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N/A
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Sep 04, 2018
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Hi Alan Many thanks for your kind review of the service that you've received recently from the Mansbridge Balment team at the Mannamead Office. I'm delighted that you received, 1st class service, from Chris, Tess and the team, and that nothing was too much trouble from the beginning until the end of your experience. We look forward to helping you again in the future?!
Warmest regards. Darren Lawson MNAEA Managing Director Mansbridge Balment (Plymouth) Ltd. ...
Aug 24,2018
Aug 24,2018
0
people found
this helpful
this helpful
We have used MB on three occasions. One purchase, two sales. I met Tess during the first transaction and wouldn't use anyone else or any other estate agent for property in Plymouth. Knowledgeable, quick, responsive, detail-oriented. Highly recommended....
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Comment on agent fees
Good
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Sep 04, 2018
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Hi "djmsalter" Many thanks for your kind review of the service that you've received recently from the Mansbridge Balment team at the Mannamead Office. I'm delighted that you found that Tess and the team, knowledgeable, prompt, responsive, accurate and thorough. Thanks to for your loyalty and regular repeat business". Thanks for your high recommendations"! We look forward to helping you again in the future?!
Warmest regards. Darren Lawson MNAEA Managing Director Mansbridge Balment (Plymouth) Lt ...
Aug 23,2018
Aug 23,2018
0
people found
this helpful
this helpful
I bought a house that this estate agent was selling. From my first viewing until my completion the service was fantastic and I couldn't rate them highly enough. Even though I was calling multiple times a day in The early stages of the sale, Tess ...
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N/A
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Sep 04, 2018
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Hi SB". Many thanks for your kind review of the service that you've received recently from the Mansbridge Balment team at the Mannamead Office. I'm delighted that you found the service fantastic that Tess and the team provided and that you couldn't rate them highly enough! I'm particularly pleased that you felt comfortable to call the office (and could speak to the team!!), multiple times a day, answering ALL of your questions and that you weren't made to feel in any way a burden (after all, you ...
Aug 23,2018
Aug 23,2018
0
people found
this helpful
this helpful
Despite difficult vendors connected to the property we purchased the team were very helpful. Always kept us in touch with developments, nothing too much trouble would recommend, thank you team if you get to read this!...
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N/A
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Sep 04, 2018
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Hi Caroline. Many thanks for your kind review of the service that you've received recently from the Mansbridge Balment team at the Mannamead Office. I'm delighted that you found the team very helpful and communicative and that nothing was too much trouble for them. I'll ensure that the team read your kind words.
Warmest regards. Darren Lawson MNAEA Managing Director Mansbridge Balment (Plymouth) Ltd. ...
Aug 22,2018
Aug 22,2018
0
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this helpful
this helpful
Tess guided and advised me from valuation to sale. (Always at the end of the phone when needed!) Once the offer had been accepted Jo picked up the baton, communicating weekly updates and calls. Jo's experience helped me understand the complexity of selling a Leasehold ...
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Comment on agent fees
A fair price for a good service (they worked hard for this!)
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Sep 04, 2018
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Hi Selling Leasehold". Many thanks for your kind review of the service that you've received recently from the Mansbridge Balment team at the Mannamead Office. I'm delighted that you found Tess and the team informative, available and communicative and enjoyed good experiences from the outset. I'm pleased too that you recognise the hard work, skill and experience of Joanne our Moving Manager, in explaining and guiding you through the maze of selling a leasehold home. I'm thrilled that you are very ...
Aug 21,2018
Aug 21,2018
0
people found
this helpful
this helpful
Our first viewing was by Julie, she was very experienced and helpful. She was the one that actually sold us the property.On the other two viewings of this property we had two other members of staff who we felt were less professional. One of ...
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Sep 04, 2018
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Hi Rob. Many thanks for your kind review of the service that you've received recently from the Mansbridge Balment team at the Mannamead Office. I'm delighted that you found Julie experienced and helpful from your initial viewing. I'm sorry that you felt left out at one stage however, you're correct to identify that it is the seller that we are actually working for , not only in your case, but in each transaction.
Warmest regards. Darren Lawson MNAEA Managing Director Mansbridge Balment (Plymou ...
Aug 20,2018
Aug 20,2018
0
people found
this helpful
this helpful
From the initial viewing through to what became a very protracted purchase, the team at Mansbridge Balment kept me informed and updated. Karen was brilliant from a viewings perspective and followed up quickly providing the answers to any questions asked, whilst Tess was very patient ...
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Comment on agent fees
Not applicable as I was purchasing a property through them and not selling.
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Sep 04, 2018
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Hi Halina. Many thanks for your kind review of the service that you've received recently from the Mansbridge Balment team at the Mannamead Office. I'm delighted that you found the team informative and communicative and enjoyed good experiences from your initial viewing and feedback from/with Karen, right through to Tess's patience and hand holding as your purchase became protracted. I'm pleased that you successfully purchased the home eventually. Warmest regards. Darren Lawson MNAEA Managing Dir ...
Jul 27,2018
Jul 27,2018
0
people found
this helpful
this helpful
Excellent service from the Mansbridge Balment team. The communications are great all through the process and the portal to check on activity is fantastic...
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Comment on agent fees
The fees are average for Plymouth
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Jul 31, 2018
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Hi Gill; Thanks for taking the time to write the kind review of the service that you've received recently from Mansbridge Balment's Mannamead, Plymouth office. I'm thrilled that you received excellent service" from the team whilst enjoying great communication, throughout the process" I'm pleased that you also found your personal property portal advantageous and fantastic"
Warmest regards Darren Lawson MNAEA Managing Director ...
Jul 09,2018
Jul 09,2018
0
people found
this helpful
this helpful
I purchased my current property through Mansbridge, and at every stage they were reliable, helpful and informative. I would like to work with them in the future if I decide to move again!...
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Comment on agent fees
Reasonable for the service.
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Jul 10, 2018
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Hi May". Thanks so much for the kind review that you've taken the time to have written, regarding the service that you've received recently from the Mansbridge Balment team at Mannamead, Plymouth. I'm thrilled that you found the team to be reliable, helpful and informative at every stage. I look forward to working with you once again in the future and am delighted that you feel the same way! Thanks again.
Darren Lawson MNAEA
Managing Director ...
Jul 02,2018
Jul 02,2018
0
people found
this helpful
this helpful
Well done, to the helpful and friendly team at Mansbridge Balment. We have been guided through the sale of our property with accurate, up-to-date information, and an efficient, very professional service.
A big thank you to everyone.
"Keep up the good work"....
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Comment on agent fees
In line with what we expected. Very fair.
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Jul 03, 2018
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Thank you so very much, Mr. & Mrs. Lloyd, for your kind and generous review of the service that you received recently, from the Mansbridge Balment team at our Mannamead, Plymouth branch. I'm delighted that you were the recipients of timely and accurate expert guidance and that you were impressed and found the team offered you a , helpful, friendly, very professional and efficient service. Thanks also for your custom, the pleasure was all ours and we most certainly shall, keep up the good work"!
...
Jun 28,2018
Jun 28,2018
0
people found
this helpful
this helpful
The sale was handled smoothly and without issue. Any queries were dealt with quickly and competently. The Agents were easily accessible and very pleasant. Happy to recommend....
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Comment on agent fees
Reasonable
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Jul 03, 2018
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Thank you so very much, Tim, for your kind and generous review of the service that you received recently, from the Mansbridge Balment team at our Mannamead, Plymouth branch. I'm delighted that your sale was handled smoothly and without issue and that communications handled promptly and competently were impressed and found the team, very pleasant, and accessible. Thanks also for your custom, I look forward to receiving your suggested recommendations!
Warmest Regards. Darren Lawson MNAEA. Manag ...
Jun 28,2018
Jun 28,2018
0
people found
this helpful
this helpful
We were so pleased to have dealt with Mansbridge, from start to finish everyone was polite, helpful and professional. We found even from the start viewings were accommodated around our full time working hours (we found a lot of EA's don't!) and once our offer ...
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Jul 03, 2018
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Thank you so very much, RandJ, for your kind and generous review of the service that you received recently, from the Mansbridge Balment team at our Mannamead, Plymouth branch. I'm delighted that you were pleased with the team, finding them helpful, polite, communicative and professional. Thanks also for your custom, I'm pleased that the team reduced your stress levels at what can be a challenging time. It's the least that we could do and I look forward to receiving your suggested recommendations ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 9:58 AM 09/12/2019 by allAgents
Best Estate Agent in PL3 
Best Estate Agent in PL3 
Best Estate Agent in Plymouth 
