97% sales valuation accuracy
96% sales fee satisfaction
Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent.
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Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent.
Latest Reviews
23rd Nov 2021
reviewed by 'Sarah'
12th Nov 2021
reviewed by 'Catharine Seidel'
22nd Oct 2021
reviewed by 'Jessica'
12th Oct 2021
reviewed by 'Victoria'
1st Oct 2021
reviewed by 'Peter.B'
13th Sep 2021
reviewed by 'Denise'
Opening Hours
Address
Lawson (Plymouth)
76 Hyde Park Road
Plymouth
Devon
PL3 4RG
01752 229 292
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 96% | £32,000 | £800,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 0 | 0 | 228 | 3 | 166 | 5 | 5 | 0 |
Areas covered
- PL1
- PL2
- PL3
- PL4
- PL5
- PL7
- PL8
- PL9
- PL12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Sep 18,2015
Sep 18,2015
0
people found
this helpful
this helpful
I have been buying and selling properties for 40 years and have had dealings with many local estate agents. In those years I have never received service of the quality and professionalism of Mansbridge and Balment. They have left no stone unturned, feedback has been prompt ...
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Comment on agent fees
Excellent value for money, and cheaper than other agents who boast they are the best!
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Sep 18, 2015
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Very many thanks for the kind review of our services, We pride ourselves on offering real value for money, with added value services such as our sales progression team, guaranteed accompanied viewings and our 9point customer charter. We're delighted you felt you received an excellent service. Very Best Wishes Mansbridge Balment ...
Sep 16,2015
Sep 16,2015
0
people found
this helpful
this helpful
This team were exemplary in the service they provided. In 25 years in the property business I have never come across such a professional and hard working group of individuals. They always maintained a positive, 'can-do' approach to any setbacks, they were helpful, friendly and polite, ...
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Sep 17, 2015
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Thank you for taking the time to complete this kind review, we're delighted you felt that you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for the recommendation it means the world to us. Best Wishes Mansbridge Balment ...
Sep 15,2015
Sep 15,2015
0
people found
this helpful
this helpful
We bought a house being sold through Masbridge Balement. They kept us informed of how the sale was progressing regularly. Being first time buyers we were really greatful of the effort the team went to to clearly explain the process and steps we needed to ...
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Sep 17, 2015
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Thank you for writing your kind review of our services. We pride ourselves on our customer service and it appears we are getting it right. Thank you for your recommendation. Best Wishes Mansbridge Balment. ...
Sep 11,2015
Sep 11,2015
0
people found
this helpful
this helpful
Excellent service from start to finish from the first phone call. Professional quick and responsive, proactive and always kept me informed on progress. Valuation was arranged swiftly and Ben really did his homework on local market with information provided on sales achieved nearby to backup ...
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Comment on agent fees
Fees were the market rate
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Sep 15, 2015
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Thank you for taking the time to complete this kind review, your comments are appreciated. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for your recommendation, it means the world to us. Thanks again and Best Wishes, Mansbridge Balment. ...
Aug 31,2015
Aug 31,2015
0
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this helpful
this helpful
Very good from beginning to end of sale. Not just the named people from above but all at the above office all provided professional and helpful service. Always kept me informed on a weekly basis. Even though they did not put the 'For Sale' sign ...
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Comment on agent fees
fair and they did keep to their promise of taking off ‚£100 for breaking one of their 9 promises
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Sep 01, 2015
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Thank you Jayne for your review of our services. The whole team at the City Office are pleased to have been of assistance. We endeavour to continually improve our services and feedback is a very important tool to measure the areas we need to improve on and those that we're doing well. Thanks again. Best Wishes Mansbridge Balment. ...
Aug 28,2015
Aug 28,2015
1
people found
this helpful
this helpful
The property was sensibly valued and marketed initially. Impressed by the way that the garden was re-photographed to reflect changes in the seasons. Negotiations on price were effectively and discreetly handled with an acceptable outcome. The follow-up during the period prior to exchange of contracts ...
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Sep 01, 2015
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Thank you for taking the time to complete this kind review of our services, we're delighted you felt that you received a professional experience. We pride ourselves on our customer service and it appears that we're getting it right. Thanks again for your recommendation . Best Wishes Mansbridge Balment ...
Aug 07,2015
Aug 07,2015
0
people found
this helpful
this helpful
The whole selling experience with the Mansbridge and Balment team was excellent from the outset. Chris Mervyn was very helpful and professional during the valuation and initial marketing phase and Vicki, Natalia and Tess all provided an excellent service during the sale. Nothing was too ...
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Comment on agent fees
Chris was open to negotiating on the fee which was great.
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Aug 12, 2015
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Thank you Mark for taking the time to review our services, your comments are appreciated. We pride ourselves on our customer service and it's great to know that we are getting this right. The whole team at the City Office are pleased to have been assistance. Thanks again for your recommendations. Very Best Wishes, Mansbridge Balment. ...
Aug 05,2015
Aug 05,2015
0
people found
this helpful
this helpful
Very professional and friendly service. Good at maintaining contact and go the extra distance to help. Happy to discuss and make amendments as we requested with regards to house photos, wording etc. Great that they're open 7 days a week!...
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Comment on agent fees
Managed to organise a set fee so we knew exactly how much we would be paying the agent before we sold.
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Aug 12, 2015
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Thank you Mrs Slade for your kind review of our services. We pride ourselves on excellent customer service and it's great to hear feedback like yours. Thanks again for your recommendation it means the world to us. Best Wishes Mansbridge Balment. ...
Jul 30,2015
Jul 30,2015
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10/10...
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Aug 12, 2015
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Thank you for your review Mr & Mrs Snell - what more could we ask for.
Best Wishes Mansbridge Balment. ...
Jul 30,2015
Jul 30,2015
0
people found
this helpful
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We have just completed our house sale with M&B and it was a pleasure from start to finish. After our initial telephone enquiry, Ben visited the following day and he was friendly and professional in his valuation. During the sales process, Tess, Natalia and ...
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Aug 12, 2015
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Thank you Mr Cromwell for your kind words and recommendation for the whole team but particularly Tess and Natalia who are delighted you were pleased with their services. We provide ourselves on providing the best possible customer care and it's good to know that we're getting this right. Thanks again and Best Wishes, Mansbridge Balment. ...
Jul 20,2015
Jul 20,2015
0
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this helpful
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As first time house buyers, I was impressed with the ease of our purchase. This was made possible by the great communication and effort of the agents. They helped us with any questions we had, and were readily available to us. They even offered us ...
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Jul 22, 2015
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Thank you Katie for taking the time to complete this kind review, your comments are appreciated. We are pleased that you were happy with the service you received from us and we were also very honoured to be part of your special, personal event. Very best wishes in your new home from the team at Mansbridge Balment. ...
Jul 18,2015
Jul 18,2015
0
people found
this helpful
this helpful
We went to M&B after having a really bad and elongated experience with a more Corporate franchise agent. We couldn't have asked for a better service with M&B and were delighted with how efficient, personable and hard working they were. After just 2 days, ...
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Jul 20, 2015
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Thank you Poppy for taking the time to complete this kind review. We're delighted you felt that you received a professional experience, We pride ourselves on our customer service and it appears we're getting it right. Thanks again for the recommendation, it means the world to us. Best Wishes Mansbridge Balment ...
Jul 08,2015
Jul 08,2015
0
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this helpful
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I am extremely pleased with the service I received during the whole sales process. I was away from the UK when the sale was going through which was very inconvenient for all concerned, Vicki went out of her way to help me with a problem ...
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Jul 08, 2015
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Dear Brenda, Thank you for taking the time to complete this kind review. We're delighted you felt you received a professional experience. We pride ourselves on our excellent customer service and we are delighted that you were happy with the service you received, especially from Vicki. Thanks again for your recommendation, it means the world to us. Best Wishes, Mansbridge Balment ...
Jun 15,2015
Jun 15,2015
0
people found
this helpful
this helpful
Happy overall. Everyone was very friendly to deal with and they organised lots of viewings. Sale went through smoothly and quite quickly. Dealt with solicitor after the property went sale agreed but didn't have any problems. Would recommend....
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Jun 15, 2015
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Thank you Nick for writing your review. We are pleased that you were happy with the service you received from us. Thank you for your recommendation. Very best wishes, Mansbridge Balment. ...
Jun 14,2015
Jun 14,2015
0
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this helpful
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Buying a property from a distance of 200 miles is not easy but from start to finish the people we dealt with at Mansbridge Balment were professional, helpful and efficient. Response to our questions by phone and e-mail was swift and detailed, the whole purchasing experience ...
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Jun 15, 2015
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Thank you Jill for taking the time to complete this kind review, your comments are appreciated. We endeavour to improve our services and feedback is an important tool to measure the areas we need to improve on and those that we're doing well on. Thanks again and best wishes in your new home, Mansbridge and Balment. ...
Jun 10,2015
Jun 10,2015
0
people found
this helpful
this helpful
As a first time buyer I expected my experience to be slightly overwhelming. However, Mansbridge and Balment played a significant role in alleviating any worries from the off.
Having viewed a number of properties with mixed experiences with the respective estate agents, my first viewing ...
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Jun 11, 2015
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Thank you Natalie for taking the time to complete this kind review for the whole team, but particularly Tess and Vanessa who are delighted you were pleased with their services. We pride on ourselves on providing the best possible customer care for our valued clients and its good to know we're getting this right. Thanks again and best wishes in your new home. Mansbridge Balment ...
Jun 10,2015
Jun 10,2015
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Excellent communication throughout and thorough and friendly service....
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Jun 15, 2015
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Thank you for your review - we pride ourselves on our customer service and it's good to know that we are getting it right. Very best wishes, Mansbridge Balment ...
Jun 09,2015
Jun 09,2015
0
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this helpful
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The team at Mansbridge Balment were absolutely fantastic throughout of first house buying experience. Their wealth of experience really paid off in making the whole process stress free. We were able to view the property on multiple occasions without feeling like we were bothering them. ...
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Jun 11, 2015
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Thank you James thank you very much for your review of our services. we're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appear we're getting it right. Thanks again for your recommendation. Best wishes in your new home. Mansbridge Balment. ...
Jun 04,2015
Jun 04,2015
1
people found
this helpful
this helpful
Starting with the initial valuation, Tony Carlton visited my property and was very polite on entry, even taking his shoes off without the need to. After a look around the property discussing each room and what they had going for them Tony sat down with ...
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Jun 04, 2015
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Thank you Ben very much for your review for the whole team, but particularly Tony and Vanessa who are delighted you were pleased with their services. we pride ourselves n providing the best possible customer care for our valued clients and it's good to know that we're getting this right. Thanks again and best wishes, Mansbridge Balment. ...
Jun 04,2015
Jun 04,2015
0
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this helpful
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All the staff (too many too list) I have dealt with over the past two months have provided an excellent service, especially in view of the fact that I live quite a distance from the property. The whole process has been extremely painless from start ...
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Jun 04, 2015
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Dear Debbie - thank you very much for taking the time to complete this kind review for the whole team, but particularly Tess and Vicki who are delighted you were pleased with their services. We pride ourselves on excellent customer care and it's great to hear feedback like yours. Thanks again for your recommendation, it means the world to us. Best Wishes Mansbridge Balment. ...
May 28,2015
May 28,2015
0
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this helpful
this helpful
We found Mansbridge Balment to be an exceptionally helpful agent when we were selling our house. The team were proactive in marketing our property and when it sold kept us informed every step of the way, helping us in anyway they could through the ups ...
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Jun 02, 2015
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Dear Janet, Thank you very much for your kind review of our services, we're delighted you felt that you received a professional experience. We pride ourselves on our customer services and it appears we are getting it right. Thanks again for the recommendation. Best Wishes, Mansbridge Balment ...
May 20,2015
May 20,2015
0
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this helpful
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I was impressed by the professionalism of all the team members from the time I first met Ben to the day the house was sold. I was kept up to date at all stages of the process by members of each team. I would recommend ...
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May 21, 2015
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Thank you for taking the time to complete this kind review for the whole team, but particularly Ben and Tess who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care for our valued clients and it's good to know we're getting it right. Thanks again, Mansbridge and Balment. ...
May 19,2015
May 19,2015
0
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this helpful
this helpful
Tess kept in reguiar contact with us while our house was on the market and provided feedback from viewings. Once an offer was accepted Mansbridge kept us informed on the progress of the sale and accommodated our requests for exchange etc wherever possible....
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Apr 23,2015
Apr 23,2015
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Mansbridge and Balment kept us informed during every stage of the purchase process, from putting forward our initial offer and negotiating fixtures and fittings to keeping up informed of the progress of the chain we were in and pushing for our exchange and completion date. ...
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Apr 23, 2015
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Thank you Claire very much for your review of our services, We're delighted you felt you received a professional experience. We pride ourselves on our customer services and it's great to hear feedback like yours and it appears we're getting it right. Thanks again and very best wishes in your new home from the team at Mansbridge Balment. ...
Apr 21,2015
Apr 21,2015
0
people found
this helpful
this helpful
Well, what can I say but thank you so very much. We were kept informed of all matters relating to the sale of our property and any problems were sorted out promptly by all staff but especially Tess. Our buyers had a problem with the ...
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Comment on agent fees
They worked hard for the fees and were happy to pay them.
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Apr 21, 2015
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Dear Mrs Wengradt
Thank you very much for your kind review for the whole team, but particularly Tess who is delighted you were pleased with her services. We pride ourselves on providing the best possible customer care for our clients and it's good to know that we're getting it right. It is also good to hear that our Mortgage Advisor was able to help in this instance. Thanks again and best wishes in your new home. Mansbridge and Balment ...
Mar 27,2015
Mar 27,2015
0
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We sold my father's house with Mansbridge & Balment in Plymouth and all our dealings with them were excellent. My father is 86 years old and they handled the difficulties this presented with ease. There was nothing which was too much trouble. Tess and her colleagues went ...
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Mar 31, 2015
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Dear Nicola
Thank you for taking the time to complete this kind review for the whole team, but particularly Tess who is delighted you were pleased with her services. We pride ourselves on the best possible customer service for our clients and it's good to see we are getting it right. Thank you again for your recommendation - we're delighted you felt you received an excellent service. Very best wishes from the team at Mansbridge Balment. ...
Mar 27,2015
Mar 27,2015
0
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this helpful
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We today completed the process of buying our first house through Mansbridge & Balment. From the first call to book a viewing right through to completion today the experience has been positive, professional and stress free. There was no hard sale or pressure at all from ...
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Mar 31, 2015
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Dear Holly
Thank you for your kind review, we are pleased that you were happy with the service that you received, particularly from Tess. We pride ourselves on providing the best possible customer service and it appears that we are getting it right. Thanks again and best wishes in your new home. Mansbridge Balment. ...
Mar 23,2015
Mar 23,2015
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From the moment I contacted Mansbridge & Balment everyone was very friendly and helpful. Tess visited my property to obtain details and see the house for herself, which I valued. All viewings were professionally undertaken by the agents. When a sale was agreed on the property ...
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Comment on agent fees
Initially I felt the fees were a little high however they were in line with other estate agents. Having received the service I would now say the fees are appropriate.
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Mar 23, 2015
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Dear Sharon
Thank you for your review of our whole team, but particularly Tess and Marie who are delighted you were pleased with their services. We pride ourselves on offering real value for money, with added value services such as a dedicated point of contact and our sales progression team. Thanks again for your recommendation. Very best wishes, Mansbridge Balment. ...
Mar 16,2015
Mar 16,2015
0
people found
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I found the staff at Mansbridge & Balment very professional, warm and helpful. Marie in particular is outstanding. When I was stressed she was calm and re assuring. All the staff were good and returned phone calls and kept me up to date with exactly what ...
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Mar 16, 2015
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Dear Lorraine Thank you very much for your review for the whole team, but particularly Tess and Marie who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care for our valued clients and it's good to know we're getting this right. Thanks again and best wishes in your new home. Mansbridge and Balment. ...
Mar 04,2015
Mar 04,2015
0
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Very helpful and always quick to respond even for items where it was not technically there job. I am a first time buyer so kept asking silly questions but was always made to feel like I was important even though technically the estate agent was ...
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Mar 04, 2015
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Dear Grace Thank you for your review. We are delighted you are pleased with our services. We pride ourselves on providing the best possible customer care for our customers and their buyers. Best wishes in your new home. Mansbridge and Balment. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 9:58 AM 09/12/2019 by allAgents
Best Estate Agent in PL3 
Best Estate Agent in PL3 
Best Estate Agent in Plymouth 
