97% sales valuation accuracy
96% sales fee satisfaction
Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent.
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Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent.
Latest Reviews
23rd Nov 2021
reviewed by 'Sarah'
12th Nov 2021
reviewed by 'Catharine Seidel'
22nd Oct 2021
reviewed by 'Jessica'
12th Oct 2021
reviewed by 'Victoria'
1st Oct 2021
reviewed by 'Peter.B'
13th Sep 2021
reviewed by 'Denise'
Opening Hours
Address
Lawson (Plymouth)
76 Hyde Park Road
Plymouth
Devon
PL3 4RG
01752 229 292
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 96% | £32,000 | £800,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 0 | 0 | 228 | 3 | 166 | 5 | 5 | 0 |
Areas covered
- PL1
- PL2
- PL3
- PL4
- PL5
- PL7
- PL8
- PL9
- PL12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Apr 04,2016
Apr 04,2016
0
people found
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Fantastic service! would definitely use again. All staff in the team were wonderful. A very tailored service and excellent communication , made buying and selling less stressful....
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Comment on agent fees
would prefer to save more money!
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Apr 01,2016
Apr 01,2016
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If you want professionalism and efficiency these are the people to use. Having had a bad experience with another agency they were like a breath of fresh air. You didn't have to ring them to find out what was going on, they kept you advised ...
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Comment on agent fees
Good
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May 05, 2016
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Thank you for your kind review for the whole team, but particularly Tess who was delighted you were pleased with her service. We pride ourselves on the best possible customer care and its good to know we're getting it right. Best Wishes Mansbridge Balment ...
Mar 29,2016
Mar 29,2016
0
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this helpful
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All stages of the process of selling our property were handled efficiently and professionally. Selling a property is always very stressful but we were kept up to date on all viewings and feedback from prospective buyers, which kept us in the picture and not left ...
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Comment on agent fees
Good value for money
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Mar 31, 2016
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Thank you for taking the time to write this kind review, your comments are appreciated. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appear we're getting it right. Very Best Wishes. Mansbridge Balment. ...
Mar 23,2016
Mar 23,2016
0
people found
this helpful
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When we decided to sell our property we had three estate agents around to discuss how best to proceed. Ben from Mansbridge really did leave us with the sense that there was nothing more he wanted to do than to sell it for us. Their ...
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Comment on agent fees
In line with the competition
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Mar 30, 2016
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Thank you Helen and Anita for writing this kind review, your comments are appreciated. It's nice to know that your confidence in our own abilities to sell your home quickly was not misplaced. We pride ourselves on providing the best possible customer service and its good to know that we are getting this right. Thanks for your recommendation. Best Wishes Mansbridge Balment ...
Mar 15,2016
Mar 15,2016
0
people found
this helpful
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What a great way to view a property, Lots of others viewing the property but Tess had time to greet us at the car and escort us right through to when we left giving us all the details and info we asked for and what ...
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Comment on agent fees
n/a
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Mar 30, 2016
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Thank you Stuart for your feedback regarding your viewing experience with Mansbridge Balment - it is most appreciated. ...
Mar 14,2016
Mar 14,2016
0
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this helpful
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As a first time buyer I was very nervous about the house buying process. Natalia and the Mansbridge and Balment team were really supportive and helped me through the whole process from start to finish. I felt like I was very looked after and would ...
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Mar 15, 2016
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Thank you Sara for taking the time to write your review. We were pleased that you were happy with the service you received from us and we are also honoured to be part of your special, personal event. Best Wishes Mansbridge Balment ...
Mar 10,2016
Mar 10,2016
0
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this helpful
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We instructed Mansbridge after a valuation visit from Ben. We had 3 valuations from different estate agents and Ben really gave an excellent first impression, he was friendly, knowledgeable and very positive about our property so that I had confidence that he could sell it. Once ...
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Comment on agent fees
The fees were not the cheapest we were quoted, but comparing our property details to some others online, plus the fact they are open all weekend and that they gave me confidence they could sell our house for a good price, they were relatively good value (as estate agent fees go!) Plus the reduction we received in light of the Black and White Charter made them pretty competitive.
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Mar 15, 2016
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Thank you Mrs K for taking the time to write this comprehensive review, your comments are appreciated. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and offering real value money, with added value services such as our sales progression team and our 9point customer service charter. Thank you again for your recommendation. Best Wishes Mansbridge Balment. ...
Mar 03,2016
Mar 03,2016
0
people found
this helpful
this helpful
Great service provided by Natalia and the team throughout the sale process. We were kept regularly informed on proceedings and the post-sale liaison was useful. We had a bad experience with a national agent previously and M&B were a breath of fresh air. We ...
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Comment on agent fees
On the higher side, but the quality of service easily compensated for this with a sale secured, so no complaints.
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Mar 15, 2016
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Thank you Matt and Liz for your kind review. We're delighted you felt that you received a professional experience. We pride ourselves on our customer service and it appears that we are getting it right. Best Wishes Mansbridge Balment. ...
Feb 29,2016
Feb 29,2016
0
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An outstanding service from these guys. I recall buying a house from them in 2011 and was impressed with the service that I instructed them to sell ours this year.
Great communication, lovely people and regular contact. Highly recommended....
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Comment on agent fees
Very reasonable fees.
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Mar 02, 2016
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Thank you very much for your kind review. We provide ourselves on providing the best possible customer care for our valued clients and it's good to know we're getting it right. Thanks again. Best wishes for 2016. Mansbridge Balment ...
Feb 16,2016
Feb 16,2016
0
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this helpful
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We were very happy with this branch as they bent over backwards to get us our buyer. The team were very helpful and cheerful , the after care was excellent....
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Comment on agent fees
Fees were reasonable
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Feb 24, 2016
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Thank you for your kind review. We are delighted that you were pleased with the service you received from us. Best Wishes, Mansbridge Balment ...
Jan 28,2016
Jan 28,2016
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We purchased our home through the Mutley Plain branch in January 2016. From the outset the service was excellent; friendly professional and efficient. Very supportive through the sales process always promptly returned calls and emails and always knew what was happening with the purchase....
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Feb 01, 2016
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Thank you Graeme for taking the time to write this kind review. We pride ourselves on our customer services, we're delighted you felt you received a professional experience. Best Wishes in your new home. Mansbridge Balment ...
Jan 21,2016
Jan 21,2016
0
people found
this helpful
this helpful
From my initial meeting with Ben, who came to give a market appraisal, I felt confident that this was the right company to deal with the sale. We were kept fully informed of all viewings and comments from prospective buyers. All the staff were friendly ...
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Comment on agent fees
Satisfactory
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Jan 26, 2016
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Thank you very much for your kind review for the whole team, particularly Ben. We pride ourselves on excellent customer service and it's great to know that we are getting it right. Thanks again for your recommendation. Best Wishes Mansbridge Balment ...
Jan 19,2016
Jan 19,2016
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people found
this helpful
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I recently had a nightmare of a time selling my house and buying through this agent. It was thanks to this agent that I did't go totally insane with the whole process. Their weekly updates and when the sale looked like it was going to ...
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Jan 26, 2016
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Thank you for taking the time to write this review. We pride ourselves on our customer services, with added value services such as our sales progression team and our 9 point charter. We're delighted you felt you received an excellent service. Very Best Wishes for 2016 Mansbridge Balment ...
Jan 16,2016
Jan 16,2016
0
people found
this helpful
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As a first time buyer I had a lot of questions and anxieties throughout the process of buying my home, but everyone at Mansbrige who I dealt with (Tess, Jo and Ann Hall) were all exceptionally helpful and professional from beginning to end. Everyone in ...
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Jan 26, 2016
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Thank you Kelsey for taking the time to write this kind review for the whole team, but particularly Tess, Jo and Ann who are delighted you were pleased with their services. We pride ourselves on excellent customer service and it's great to hear feedback like yours. Very Best Wishes in your new home from the team at Mansbridge Balment. ...
Dec 10,2015
Dec 10,2015
0
people found
this helpful
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we found the agent
and staff very helpfull and professional..being able to do viewings on sundays was a massive help for prospective buyers..we would recommend this agent to others because of there excellent service...
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Dec 10, 2015
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Thank you Stuart for taking the time to write this kind review. We pride ourselves on our excellent customer service and it appears we are getting it right. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
Dec 08,2015
Dec 08,2015
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this helpful
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Selling a property is always stressful but the staff at Mansbridgebalment were so helpful and kept us informed every step of the way whether it was a potential viewing, an aborted viewing or a successful viewing and the feedback was always valuable. Everyone we dealt ...
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Jan 06, 2016
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Thank you Mr and Mrs Grimes for your review of our services. We pride ourselves on offering real value for money, with added value services such as our sales progression team, guaranteed accompanied viewings and our 9point customer charter. We're delighted you felt you received an excellent service.
Best Wishes Mansbridge Balment ...
Dec 03,2015
Dec 03,2015
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this helpful
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As a seller I found the service I received to be fantastic. The property details were very comprehensive and photographs very good. This I am sure contributed to the property being sold within the first week of being on the market.
I was particularly impressed ...
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Dec 09, 2015
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Thank you Jon for your kind words and recommendation. We're delighted you felt that you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for your recommendation. Best Wishes Mansbridge Balment ...
Dec 01,2015
Dec 01,2015
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Mansbridge Balment Plymouth were helpful and honest about the property I bought and felt far more confortable dealing with them than any other agent in Plymouth. Julie was friendy, personable and I never felt pressure from her to rush and was very with me arranging ...
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Dec 09, 2015
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Thank you for taking he time to complete this kind review Steven, your comments are appreciated. Julie was delighted you were pleased with her service. We pride ourselves on excellent customer care and it's great to hear feedback like yours. Very Best Wishes Mansbridge Balment ...
Nov 27,2015
Nov 27,2015
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this helpful
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I'm very happy with the excellent service I received from Mansbridge Balment during my recent purchase. Throughout the process, from the very first viewing onwards, the team were knowledgeable, helpful and friendly. The progression team in particular were a great help in keeping everything moving. ...
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Dec 09, 2015
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Dear James, thank you for taking the time to complete this review. We pride ourselves on offering real value for money with added value services such as our sales progression team, guaranteed accompanied viewings and our 9point customer charter. We're delighted you felt you received an excellent service. Very Best Wishes Mansbridge Balment ...
Nov 27,2015
Nov 27,2015
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Mansbridge Balment were very helpful and accommodating when we viewed our property both before and after our offer was accepted. They allowed us to meet an architect at the property to help us make a decision before proceeding with the sale.
The weekly updates from ...
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Dec 09, 2015
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Thank you Mrs B for taking the time to write your kind review of our services. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for your recommendation, it means the world to us. Best Wishes Mansbridge Balment ...
Nov 23,2015
Nov 23,2015
0
people found
this helpful
this helpful
Two and a half years ago we put the house on the market with Mansbridge following a very attentive and professional appraisal by Darren, but the market was dead so we let the house. Impressed by their service the first time, we went back on ...
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Nov 24, 2015
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Thank you Michael for taking the time to complete this kind review, your comments are appreciated. We pride ourselves on offering real value for money, with added value services such as our sales progression team and our 9point customer charter. We're delighted you felt you received an excellent service. Best Wishes Mansbridge Balment ...
Nov 19,2015
Nov 19,2015
0
people found
this helpful
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From the initial viewing of the property the agents were friendly and helpful,they assisted with trying to ensure that during a stressful time we were kept fully updated on the progression of our purchase....
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Nov 19, 2015
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Thank you Mrs Stanley for taking the time to write this kind review. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Best Wishes Mansbridge Balment. ...
Nov 07,2015
Nov 07,2015
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We Have now used this company a couple of times and would recommend there service to anyone interested in selling there property
There opening hours are better than most agents around with later evenings and weekend openings
From start to finish the team offer a ...
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Nov 24, 2015
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Thank you very much Terry for your review for the whole team, but particularly Ben, Tess and Toni who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care for our valued clients and it's good to know we are getting it right. Best Wishes Mansbridge Balment ...
Nov 06,2015
Nov 06,2015
0
people found
this helpful
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Excellent service from beginning to end. The agent arrived for the initial valuation more prepared than any other estate agents I saw. Very approachable and filled me with confidence they were the right agents for me. I wasn't disappointed. Every step of the way I ...
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Nov 24, 2015
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Thank you for taking the time to complete this kind review, your comments are appreciated. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for your recommendation. Best Wishes Mansbridge Balment. ...
Oct 22,2015
Oct 22,2015
0
people found
this helpful
this helpful
Excellent Service! We have just completed the purchase of our first property. Let me tell you that buying for the first time can be a very scary experience... can be, but as it turns out doesn't have to be! From the very start Mansbridge and ...
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Oct 22, 2015
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Thank you Pete for taking the time to complete this kind review, your comments are appreciated. We are please that you are happy with the service you received from us and we were also honoured to be part of your special, personal event. The team here wish you all the best in your new home. Mansbridge Balment ...
Oct 20,2015
Oct 20,2015
0
people found
this helpful
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I have just completed the purchase of our property. From the very first moment of contacting Mansbridge and Balment until completion last Friday, their service has been outstanding. Their professionalism and attention to detail has been first class. When we lost our original buyer due ...
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Comment on agent fees
Very competitive.
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Oct 20, 2015
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Thank you for taking the time to complete this kind review, your comments are appreciated. We pride ourselves on our customer service and it appears we're getting it right. We're delighted you felt that you received an excellent service. Very Best Wishes. Mansbridge Balment. ...
“Excellent service, sales and valuation expertise. Motivated, pleasant and accessible ......”
Oct 07,2015
Oct 07,2015
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people found
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this helpful
Excellent service, sales and valuation expertise. Motivated, pleasant and accessible sales team that made us confident that our property had the best chance to sell and it did - very quickly for the asking price! We feel they are a realistic and ethical estate agent ...
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Oct 13, 2015
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Hi Liz, Thanks so much for taking the time out of your uber busy family/professional life to write such a lovely review of the service that you received from Tess and the city office team at Mansbridge Balment. You've also provided those considering choosing an agent to assist them with selling their home some crucial tips on the need for realism and an ethical standpoint! Thanks again, it was a pleasure to assist you and you've made our day with this feedback! ...
Sep 29,2015
Sep 29,2015
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The professional standards set by this agent are very high. The visual presentation of the property online and on paper was clear and of a good standard. The team are very efficient and present themselves professionally.
Of particular value in dealing with this purchase was ...
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Sep 30, 2015
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Very many thanks for your review of our services. We're delighted you felt that you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for your recommendation, it means the world to us. Best Wishes in your new home.
Kind Regards Mansbridge Balment ...
Sep 28,2015
Sep 28,2015
0
people found
this helpful
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Friendly, efficient and knowledgeable agents. From the initial viewing of the property, right through to completion, Mansbridge Balment facilitated the sale and kept the momentum going throughout. I received regular updates on how the sale was progressing and all my queries were dealt with expeditiously.
...
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Sep 29, 2015
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Thank you Mrs Cash for taking the time to complete this kind review, your comments are appreciated. we're delighted you felt that you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right Thanks again for your recommendation, it means the world to us. Best Wishes in your new home. Mansbridge Balment ...
Sep 25,2015
Sep 25,2015
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From meeting chris when he came to value my property to then dealing with vicki natalia post sale then having to speak with toni when I had sold subject to contract I cannot fault the whole team for there support and patience they gave me. ...
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Comment on agent fees
Estate agents fees are expensive but if you want an excellent service thats what you pay for.
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Sep 28, 2015
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Thank you Rachel for taking the time to write this kind review of our services, your comments are appreciated. We pride ourselves on our customer service and it's great to know that we are getting this right. The whole team at the City Office are pleased to have been assistance. Thanks again for your recommendations. Very Best Wishes, Mansbridge Balment. ...
Tess
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Ben
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Joanne
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Karen
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Chris
(44)
Darren
(22)
Katrina
(14)
Tina
Sarah
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 9:58 AM 09/12/2019 by allAgents
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Best Estate Agent in PL3 
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