1 Star Review
Feb 12,2022
By:
'Yasser Q'
Feb 12,2022
Services: Sales (Prospective customer)
Sold price: £250000
Would you recommend?: No
Postcode: BB1
Sales (Prospective customer)
Sold price: £250000
Postcode: BB1
0
people found
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Where do I begin. Keenans Blackburn are liars. If your selling a property through them then please avoid. They will not get the best price for. All they are after is a quick turnaround. I'd put in an offer on a house I liked only ...
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“Excellent service and professional people. .....”
5 Star Review
Nov 13,2020
By:
'Clare'
Nov 13,2020
Services: Sales (as a Vendor)
Sold price: £168000
Would you recommend?: Yes
Postcode: M27
Sales (as a Vendor)
Sold price: £168000
Postcode: M27
1
people found
this helpful
Excellent service and professional people. Aimee who I dealt with in the sales progression team was always friendly, attentive and very helpful. Nothing was too much trouble and the company is extremely professional and personable at the same time....
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“No rating at all , customer service appalling......”
1 Star Review
Jun 27,2020
By:
'Allison'
Jun 27,2020
Services: Sales (as a Buyer)
Sold price: £365000
Would you recommend?: Yes
Postcode: BB2
Sales (as a Buyer)
Sold price: £365000
Postcode: BB2
1
people found
this helpful
No rating at all , customer service appalling.
Asked them to contact me if any properties came up with land , no contact from them.
Couldn't facilitate a weekend view , at all .
Sold our property with them appalling.
Bought our property which was up for sale with ...
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“Whether it is bad management, staffing issues......”
1 Star Review
Oct 15,2019
By:
'Barrie'
Oct 15,2019
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BB5
Sales (Prospective customer)
Postcode: BB5
4
people found
this helpful
Whether it is bad management, staffing issues or just incompetence I don't know, but Keenan's have now wasted enough of my time and money to warrant me never dealing with them again.
I am increasing a property portfolio in the Burnley / Accrington area but have ...
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“Worse experience ever...”
1 Star Review
Jun 04,2019
By:
'Hp'
Jun 04,2019
Services: Sales (as a Buyer)
Sold price: £140
Would you recommend?: No
Postcode: BB5
Sales (as a Buyer)
Sold price: £140
Postcode: BB5
4
people found
this helpful
I would never use this Estate agents to SELL or Want to use to buy either. Unprofessional rude and don't communicate between each other. I'm told incorrect information and then lied too. Buying a house is the most important diction you'll ever make so don't ...
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Comment on agent fees
Waste of money
4
people found
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“Rude and Unprofessional Staff...”
1 Star Review
Mar 07,2019
By:
'D'
Mar 07,2019
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BB6
Sales (as a Vendor)
Postcode: BB6
1
people found
this helpful
Our house sold with Keenans within the first week after which we had to do all the chasing up of the sale, very often staff not returning our calls. I certainly won't be using them for the sale of this house when renovations are completed....
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Comment on agent fees
Extortionate for what they do
1
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1 Star Review
Apr 09,2018
By:
'Philip'
Apr 09,2018
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BB5
Sales (Prospective customer)
Postcode: BB5
2
people found
this helpful
Your website simply does not work. Search device pointless. Page 1 only, regardless of information input. Would be quicker to knock on the address door!
Wasted almost an hour searching for one property and still no wiser. Then wasted more time informing you....
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“I was desperate to sell 3 houses in a short time ......”
5 Star Review
Jan 26,2017
By:
'Margerita'
Jan 26,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BB5
Sales (as a Vendor)
Postcode: BB5
1
people found
this helpful
I was desperate to sell 3 houses in a short time after my husband died suddenly so I could move abroad to be with my daughter. I tried an on-line estate agent who was useless and very expensive (when you look at the small print) and ...
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Comment on agent fees
Very fair
1
people found
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“Our house was sold in three days for over asking ......”
5 Star Review
Sep 27,2016
By:
'Dennis'
Sep 27,2016
Services: Sales (as a Vendor)
Sold price: £130000
Would you recommend?: Yes
Postcode: M27
Sales (as a Vendor)
Sold price: £130000
Postcode: M27
0
people found
this helpful
Our house was sold in three days for over asking price. Keenans did exactly what they said they would. Superb....
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Comment on agent fees
Extremely fair.
0
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“from day one Keenans promised me they would look after ......”
5 Star Review
Sep 12,2016
By:
'Tracey'
Sep 12,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BB5
Sales (as a Vendor)
Postcode: BB5
0
people found
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from day one Keenans promised me they would look after me every step of the way as I was very nervous in selling my home and going through a divorce at the same time it was such a stressful time for me. The polite and ...
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Comment on agent fees
Worth every penny!!
0
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“Promised a fast sale for me, to my surprise they ......”
5 Star Review
Sep 09,2016
By:
'Jasraj'
Sep 09,2016
Services: Sales (as a Vendor)
Sold price: £133000
Would you recommend?: Yes
Postcode: M28
Sales (as a Vendor)
Sold price: £133000
Postcode: M28
0
people found
this helpful
Promised a fast sale for me, to my surprise they sold my property within days in the Swinton area. Recommended A*, staff were delightful and kept me up to date with everything!...
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Comment on agent fees
Great, worth it!
0
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“Fantastic service end to end. Helped us with the difficult ......”
5 Star Review
Sep 08,2016
By:
'Debbie'
Sep 08,2016
Services: Sales (as a Vendor)
Sold price: £140000
Would you recommend?: Yes
Postcode: BB5
Sales (as a Vendor)
Sold price: £140000
Postcode: BB5
0
people found
this helpful
Fantastic service end to end. Helped us with the difficult task of selling my late fathers property and made things as easy as possible. Very smooth sale and kept us informed at every point with regular calls and updates from the sales progression service. Nothing ...
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Comment on agent fees
Good
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“Shocking service, constantly lied to make me increse my offer. ......”
1 Star Review
Jan 28,2013
By:
'James'
Jan 28,2013
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BB1
Sales (Prospective customer)
Postcode: BB1
16
people found
this helpful
Shocking service, constantly lied to make me increse my offer. She could not be bothered to ring me to let me know my offer had been rejected, I found out myself 3 days later. They use underhand tactics from start to finish. By far the worse ...
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What agent could do to change your mind?
carry their duties out with honesty and actually have contact and keep informed buyers and sellers.
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