100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
30th Sep 2024
reviewed by 'StR'
23rd Sep 2024
reviewed by 'Anne'
8th Nov 2023
reviewed by 'Lizzy Cormack'
16th Oct 2023
reviewed by 'Amanda'
24th Apr 2023
reviewed by 'EG'
Opening Hours
Address
Keating Estates Ltd
Unit 1, The Viaduct, 360 Coldharbour Lane
Brixton,London
Greater London
SW9 8PL
020 8299 8111
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £390,500 | £1,075,000 |
| Lettings | 96% | 96% | £500 | £3,950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 28 | 1 | 74 | 9 | 5 | 0 | 11 | 0 | 16 | 2 |
Areas covered
- SW2
- SE15
- SW4
- SE22
- SW9
- SE5
- SW8
- SE21
- SW11
- SE27
- SW12
- SE11
- SW16
- SE23
- SW17
- SE4
- SE24
- SE17
- SW3
- SE8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 28,2018
Feb 28,2018
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Hanna has been extremely helpful with the contract renewal of the property that we are currently renting. She provided us with suitable solutions for our current difficult situation. She has always supported us efficiently with any kind of question that we have had.
I can ...
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Feb 23,2018
Feb 23,2018
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It has been an absolute pleasure to work with Sophie Lusher at Keatings. Not only very specific in her requirements she is very polite, friendly and professional. Always gives us direct feedback on the candidates. We have had great feedback from the candidates we have ...
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Nov 25,2017
Nov 25,2017
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Sophie handled our plumbing problem quickly and seamlessly, and she even figured out a way that we could avoid being charged for it. Splendid job....
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Nov 18,2017
Nov 18,2017
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Tammy was really helpful in getting the process sorted towards the end of our tenancy following a year of renting through Keatings.
Tammy ensure checkout went smoothly and was keen to help us out and respond to our questions and if we had any issues....
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Comment on agent fees
Fees are reasonable compared to other agents in the south London area.
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Jul 13,2017
Jul 13,2017
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Massive thanks to Ashleigh for her efficiency and understanding of our requirements for quick and reasonable landlord solutions. We're so grateful!...
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Jun 19,2017
Jun 19,2017
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Kay is a very polite, helpful & patient individual. She has been great in helping deal with all repairs and defects that have come our way, but more so made sure that they have been seen right through to the end. I hope Kay continues to ...
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Jun 06,2017
Jun 06,2017
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Kay has been managing my 5 bedroom property for two years now and is consistently really helpful, efficient and professional in her care and running of the house. Keating Estates are the Agents that I would recommend to anyone in Clapham or the area as they ...
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Comment on agent fees
Fair.
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May 24,2017
May 24,2017
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Armond is very efficient and professional, he is great to deal with and follows up on queries both with buyer and seller. He is one of the best agents we have dealt with....
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May 16,2017
May 16,2017
7
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Armond was the agent who helped to our flat in East Dulwich. I can't recommend him highly enough. He was consistently attentive, helpful and honest throughout the process. He really helped us to realise that agents can have your back too in this process. Our ...
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Comment on agent fees
Good!
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Apr 05,2017
Apr 05,2017
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Sophie has been really impresive on the way She managed my tenants , am very greatful to have this estate agent and especially Sophie looking after my property....
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Comment on agent fees
Fees are very good for all the effort they make
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Apr 03,2017
Apr 03,2017
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Organised, outgoing and friendly Kay is always willing to go beyond and above to help with any query or issue raised. She is an asset to the team and it is a pleasure working with her....
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Mar 31,2017
Mar 31,2017
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I'm a landlord with Keating and have enjoyed my 6 year liaison with the company. All the staff I have dealt with are very much on their game giving an excellent service on behalf of their company, and none more so than Hanna who has worked ...
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Comment on agent fees
Very good. Quite simply the best I use across my portfolio in London, Kent and Sussex.
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Mar 07,2017
Mar 07,2017
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Hello
A big thank you to the Keatings Property Management Team, especially Sophie and Ashleigh (and also Tammy who I couldn't select).
They have provided excellent support and an extremely professional service over these last few weeks.
Many thanks, Georgie...
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Dec 19,2016
Dec 19,2016
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I had been looking for a house to buy for over 6 months and Gemma was extremely helpful in refocusing my search and then helping me move forward very quickly in the process to the completion. Gemma was very astute and open in her communications so ...
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Dec 09,2016
Dec 09,2016
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Gemma has been an absolute star from start to finish. I know she really fought for me and I am so grateful for that. So personable, I never felt like a couldn't contact her to ask my annoying little questions through the process of buying ...
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Comment on agent fees
Good
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Jul 27,2016
Jul 27,2016
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Fantastic service from Emily when we were moving from a flat rented through Keatings to purchasing our first home. Emily was very quick to respond to our questions and was very clear in her guidance when we were uncertain about contract duration, move-out dates etc. ...
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Apr 11,2016
Apr 11,2016
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The sale of our house was a roller coaster, sold, not sold, sold again, almost not sold; but through it all Armond was there going through hoops to make it happen, keeping us sane and got us to the finishing line. We cannot praise enough ...
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good
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Apr 11,2016
Apr 11,2016
5
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I had met a number of estate agents as part of my property search, but Armond stood out. He was very informative and personable at the viewing, which went some way towards making me feel comfortable about putting in an offer. It transpired that the ...
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Nov 05,2015
Nov 05,2015
7
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Armond and Keatings East Dulwich are the best agents in the area by far! And must be one of the best in London. Armond's communication and care was unquestionable and he somehow managed to make the stressful process of my first property purchase enjoyable. They ...
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Nov 05,2015
Nov 05,2015
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Keating Estates were fantastic to deal with, very open and fair in all dealings and with good communication throughout the process. We felt very safe in Armond's hands and were delighted that the purchase went through very smoothly....
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Nov 02,2015
Nov 02,2015
6
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My husband and I bought a house in Forest Hill, that was sold through Keating Estates. Armond was the estate agent handling the sale and he was brilliant from start to finish. Professional, yet friendly - he was great both with us and the seller. ...
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Oct 29,2015
Oct 29,2015
8
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Armond was amazing. He valued the property and then arranged to have the most brilliant brochure for us within days of first speaking to him. Nothing was too much trouble from helping the photographer move furniture to ALWAYS being at the end of the phone ...
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Oct 11,2017
Oct 11,2017
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Sophie has always been the person I trust the most to get things done with our property - when she went on (a much deserved) holiday it was noticeable as things were not nearly as efficient. If I hear her answer the phone it is ...
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Dec 07,2018
Dec 07,2018
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We have been fortunate enough to work with Keatings for a good number of years and for the most part, haven't been disappointed. Our main point of contact, at present, is Ashleigh. She is a hard worker, very professional and whenever we have any queries ...
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Comment on agent fees
Good fees
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Dec 07,2018
Dec 07,2018
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We have been fortunate enough to work with Keatings for a good number of years and for the most part, haven't been disappointed. Our main point of contact, at present, is Ashleigh. She is a hard worker, very professional and whenever we have any queries ...
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Good fees
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Feb 22,2020
Feb 22,2020
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Having initially put our property on the market with another agent, we changed to Keatings and the level of service was markedly better with immediate effect. From the first conversation on valuation with Tom to the final discussions about what furniture could be left for ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Letting Agent in SW9 
