91% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
show more
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
7th Dec 2024
reviewed by 'Dora'
8th Nov 2024
reviewed by 'Paul'
31st Oct 2024
reviewed by 'Lilly Andrews'
16th Apr 2024
reviewed by 'Jon'
4th Apr 2024
reviewed by 'Henry Chown'
21st Mar 2024
reviewed by 'Georgia'
Opening Hours
Address
Keating Estates Ltd
23 Clapham Common South Side
Clapham,London
Greater London
SW4 7AB
020 7720 2113
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 98% | £282,000 | £1,450,000 |
| Lettings | 94% | 96% | £395 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 52 | 1 | 241 | 12 | 30 | 2 | 46 | 1 | 18 | 3 |
Areas covered
- SE24
- SW2
- SE15
- SW4
- SE22
- SW9
- SE21
- SW8
- SE27
- SW11
- SE11
- SW12
- SE17
- SW16
- SE23
- SW17
- SE4
- SW3
- SE8
- SE5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Images & Videos
Aug 14,2019
Aug 14,2019
0
people found
this helpful
this helpful
Jade has been wonderful helping us move in, helped at every stage and made the process very simple, quick and stress-free. Would recommend to anyone....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2019
Aug 11,2019
0
people found
this helpful
this helpful
Tais has been absolutely incredible in our house hunt - always answering emails promptly (even outside of working hours!) and guiding me through the referencing system when I got a bit stuck. Thanks Tais!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2019
Aug 08,2019
0
people found
this helpful
this helpful
Tais was great!! I was very picky about the flat I wanted and she was always on hand, responding to whatsapp's and always on the lookout for the type of flat I wanted!! Once finding the place, she was very helpful through the referencing and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2019
Aug 08,2019
0
people found
this helpful
this helpful
It sometimes seems rare to find a customer focussed estate agent. At the busiest time of the year for lettings in London, Tais stayed in frequent contact with us - took feedback from us on a viewing and found us exactly what we were looking ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07,2019
Aug 07,2019
0
people found
this helpful
this helpful
Jade has made our move in very process very easy - providing timely and helpful responses to queries after move in as well as coordinating the lease documents efficiently. Very professional - Thank you Jade....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 01,2019
Aug 01,2019
0
people found
this helpful
this helpful
Jade and Lucia were both really helpful with our aplpication, replying quickly to emails and making the whole process as easy as it can be. Massive thanks to both of them!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29,2019
Jul 29,2019
0
people found
this helpful
this helpful
Jade has handled my account for several years and has always been efficient and helpful throughout the whole of the lettings process....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26,2019
Jul 26,2019
0
people found
this helpful
this helpful
Whenever I had a question about the property, Jade was always on hand to help me out and responded quickly and without hesitation. Thanks for your help with everything Jade....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 25,2019
Jul 25,2019
0
people found
this helpful
this helpful
Really helpful and organised from the initial viewing all the way through to the paperwork and referencing. Definitely reccomended to all....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 24,2019
Jul 24,2019
0
people found
this helpful
this helpful
David was incredibly helpful in securing us the flat that we wanted. We have been pleased with the service throughout the whole process and would work with David again....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 23,2019
Jul 23,2019
0
people found
this helpful
this helpful
Lucia is really helpful and responsive, absolutely use her if you're househunting in London. She got back to us really quickly when we had questions about referencing and tenancy agreements. Thank you, Lucia!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22,2019
Jul 22,2019
0
people found
this helpful
this helpful
Helpful and efficient - she has always been quick to respond on emails and so far is making the process very easy...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 19,2019
Jul 19,2019
0
people found
this helpful
this helpful
Jade and Tais were both really helpful and talked us through the referencing process, deposit, and signing the lease. They were really patient and kind throughout and made moving into our flat a lot less stressful than it otherwise might have been....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 18,2019
Jul 18,2019
0
people found
this helpful
this helpful
Jade was extremely helpful and quick to respond to any emails or calls that went her way. She also kept us up to date with every step of the renting process and which made it by far the least stressful and enjoyable renting experience I ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 18,2019
Jul 18,2019
0
people found
this helpful
this helpful
Tais has been very helpful, friendly and quick to respond!
She managed to turn this stressful time into such a enjoyable experience. Thanks for all.
Would highly recommend !!!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 14,2019
Jul 14,2019
0
people found
this helpful
this helpful
Super helpful and responsive throughout
Jade and the team always managed to get back to us quickly, and were always prompt whenever we had any questions. Great service!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 11,2019
Jul 11,2019
0
people found
this helpful
this helpful
Jade has been incredibly helpful. Very efficient and easy to work with. We appreciate all her help!
It has been a quick turnaround and Jade went above and beyond to help us....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 10,2019
Jul 10,2019
0
people found
this helpful
this helpful
Having worked as a professional partner with Jade, she is always super friendly and going above and beyond in order to ensure that her clients secure their property. Highly recommended!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 27,2019
Jun 27,2019
0
people found
this helpful
this helpful
Jade has provided great support and professionalism throughout our entire rental process. She has been on hand to answer any queries in an efficient manner and we can’t thank her enough!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26,2019
Jun 26,2019
0
people found
this helpful
this helpful
Fantastic service as per usual!
Lucia and the team have been great at getting the right tenants into our properties promptly, and work hard to make the process as smooth as possible. Thanks again Lucia!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 21,2019
Jun 21,2019
0
people found
this helpful
this helpful
Great support as a new landlord, very friendly and professional, and always happy to answer all the many questions that I have!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 19,2019
Jun 19,2019
0
people found
this helpful
this helpful
The staff at Keating Estates have been highly responsive and on the ball. They have kept us in the loop at every stage and given an impression that they really care, as well as being very friendly and approachable....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 12,2019
Jun 12,2019
0
people found
this helpful
this helpful
Any issues/questions/concerns we had were dealt with promptly. Excellent support from the two agents who helped us and a pleasant experience overall at a stressful time....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 12,2019
Jun 12,2019
0
people found
this helpful
this helpful
Jade is always super helpful and really clear and easy to communicate with. This makes life a little easier and more efficient....
read full review
read full review
Comment on agent fees
Market rate
Was this helpful?
Yes
Yes
Jun 07,2019
Jun 07,2019
0
people found
this helpful
this helpful
Jade was super helpful and quick to respond. Everything was dealt with really quickly and easily. Happy with the service...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 06,2019
Jun 06,2019
0
people found
this helpful
this helpful
David and the team made our process of leasing an apartment seamless. They were also fast to respond to any of our queries. would recommend them to anyone....
read full review
read full review
Was this helpful?
Yes
Yes
May 31,2019
May 31,2019
0
people found
this helpful
this helpful
Very helpful, friendly and quick to respond! Provided all documents and information in a timely manner and very helpful with any questions. Made the process far more enjoyable than I have experienced in the past!...
read full review
read full review
Was this helpful?
Yes
Yes
May 31,2019
May 31,2019
0
people found
this helpful
this helpful
Jade is always courteous, professional and helpful in all my dealings with her. Always quick in her responses and always willing to assist....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 30,2019
May 30,2019
0
people found
this helpful
this helpful
Audinga was extremely helpful and efficient with assisting me get a landlord reference. Fantastic customer service, very polite! Thank you audinga...
read full review
read full review
Was this helpful?
Yes
Yes
May 28,2019
May 28,2019
0
people found
this helpful
this helpful
Sophie was incredibly helpful during our search for a new property to rent. Having viewed many properties with other estate agents we found that sophie was incredibly efficient and happy to help in any way she could....
read full review
read full review
Was this helpful?
Yes
Yes
David
(397)
Jade
(196)
Dwayne
(160)
Grace
(151)
Gemma
(133)
Allan
(48)
Christiaan
(44)
Tom
(34)
Katerina
(34)
Audinga
(33)
Lewis
(24)
Sonny
(23)
Sandra
(11)
Sam
Camilla
(4)
Kayleigh
(4)
Luisa
(2)
Christopher
(1)
Liam
(1)
Chris
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:45 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Estate Agent in SW4 
