91% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
7th Dec 2024
reviewed by 'Dora'
8th Nov 2024
reviewed by 'Paul'
31st Oct 2024
reviewed by 'Lilly Andrews'
16th Apr 2024
reviewed by 'Jon'
4th Apr 2024
reviewed by 'Henry Chown'
21st Mar 2024
reviewed by 'Georgia'
Opening Hours
Address
Keating Estates Ltd
23 Clapham Common South Side
Clapham,London
Greater London
SW4 7AB
020 7720 2113
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 98% | £282,000 | £1,450,000 |
| Lettings | 94% | 96% | £395 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 52 | 1 | 241 | 12 | 30 | 2 | 46 | 1 | 18 | 3 |
Areas covered
- SE24
- SW2
- SE15
- SW4
- SE22
- SW9
- SE21
- SW8
- SE27
- SW11
- SE11
- SW12
- SE17
- SW16
- SE23
- SW17
- SE4
- SW3
- SE8
- SE5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 25,2019
Nov 25,2019
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Dealt with any problems so promptly and even offered to work out of office hours to solve issues. Friendly and efficient....
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Nov 21,2019
Nov 21,2019
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Very helpful and quick to reply to emails and queries. Responses were friendly and informative, providing clear instructions for next steps which made the whole process feel easy and hassle free....
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Nov 21,2019
Nov 21,2019
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Brilliant from start to finish, made the whole process painless especially as it was our first time renting. Couldn't have asked for more. Would definitely recommend...
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Nov 19,2019
Nov 19,2019
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Just very friendly and quick to respond to my emails-couldn't ask for much more!
The process felt easy I was informed along the way. I didn't feel stupid asking stupid questions either!...
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Nov 15,2019
Nov 15,2019
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Very responsive & professional agents working at Clapham South. Made the move in process very easy and offered a lot of support even once we had the keys. Best company that I've dealt with in London to date....
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Nov 10,2019
Nov 10,2019
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Process was very easy when changing letting agents and leasing property from abroad. Communication was clear and speedy. Highly recommend....
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Nov 09,2019
Nov 09,2019
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Lucia is super helpful, friendly, responsive and made the whole rental process easy and efficient. She guided us through any queries or concerns we had and was a delight to deal with...
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Nov 08,2019
Nov 08,2019
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Lucia was a clear and effective communicator- She answered all of our questions quickly, and did her best to make our leasing experience as easy as possible....
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Nov 04,2019
Nov 04,2019
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Excellent and efficient process, from start to finish. Pleasure to work with and made the entire process incredibly easy. I would highly recommend to any prospective landlords in the area...
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Nov 04,2019
Nov 04,2019
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Keating Estates were professional, fast and efficient. I dealt primarily with Sophie and Lucia. Both were super responsive and helpful and I would highly recommend Keating to any other prospective tenants....
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Nov 04,2019
Nov 04,2019
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I've been dealing with Keatings for over 10 years now and would highly recommend them. Great efficient customer service, easy and helpful to work with....
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Oct 15,2019
Oct 15,2019
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Lucia and David have made moving house super stress free. Brilliant advice and communication. Couldn't do enough for us and went over and above our expectations. They explained the whole process to us from the start and have continued to be incredibly helpful. Massive thank ...
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Oct 14,2019
Oct 14,2019
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Very helpful and responsive, made the process easy. Thanks so much for all your help Lucia.
Would definitely reccomend
Thanks again...
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Oct 03,2019
Oct 03,2019
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Lucia was great. Helped us move into our flat with no complications - Really appreciate all of her help through the move....
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Sep 20,2019
Sep 20,2019
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Lucia did (and continues to do) an excellent job arranging our letting. She was very responsive and went above and beyond to make sure that our move was as stress-free as possible. I'd recommend her to anyone looking to let in South West London....
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Sep 20,2019
Sep 20,2019
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Helpful and informative. Everything we needed as first time renters and made things incredibly easy for us moving into London....
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Sep 14,2019
Sep 14,2019
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Jade has been really helpful every step of the way and had been on top of all of the documentation and deadlines....
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Sep 13,2019
Sep 13,2019
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Lucia and the team were very helpful throughout making the whole process quick and easy. Would not hesitate in recommending Keating Estates to anyone....
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Sep 06,2019
Sep 06,2019
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Lucia and her team really went that extra mile to help us not only find the ideal apartment to rent but managed the application process including the financial referencing stage in a way that gave us a lot of reassurance. Thank you ladies...you are ...
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Aug 31,2019
Aug 31,2019
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Jade has been so helpful every step of the way! Really appreciate all the help and for making this so smooth....
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Aug 29,2019
Aug 29,2019
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Been a very smooth transition getting old tenants out and new ones in. All information was passed to and from with no problems.... Highly recommended...
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Aug 28,2019
Aug 28,2019
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Jade was really helpful throughout our entire moving process. She was easy to get in touch with, quick to deal with all of our questions and issues. We would definitely recommend Keating Estates and their team to anyone looking to move around the Brixton area....
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Aug 28,2019
Aug 28,2019
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Jade couldn't have been more helpful. She has made the whole process as easy as possible, in a timely and efficient manner. Thus far, I have been thoroughly impressed with Keating Estates and Jade has been a large part of that. Thank you for all ...
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Aug 26,2019
Aug 26,2019
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Jade has been absolutely instrumental in making sure our moves goes as smooth as possible! She has been communicative and has answered all of our queries quickly and clearly. Jade, David and Keatings have gone above and beyond to make sure our move goes to ...
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Aug 21,2019
Aug 21,2019
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Very easy to communicate with and very efficient! We experienced a great service all round and would happily use them again....
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Aug 21,2019
Aug 21,2019
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Jade, David, Lucia and the team at Keating were really helpful in ensuring everything ran smoothly and would not hesitate to recommend them....
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Aug 19,2019
Aug 19,2019
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Team all the way through was excellent. From Sophie being very laid back when showing us around the house, making us feel like we weren't dealing with 'Salespeople' all the way through to Lucia and Jade for getting everything set up (and answering a lot ...
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Aug 17,2019
Aug 17,2019
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Jade was so helpful when helping us complete our move process. Under time pressure she helped us to keep calm and continued to get the process done as quickly as possible to enable us to move in to our new home on time!...
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Aug 16,2019
Aug 16,2019
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Jade was super-helpful throughout the letting process, keeping us updated and nudging us when actions were with us. We thoroughly enjoyed working with her....
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Aug 15,2019
Aug 15,2019
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The lettings team have been super helpful so far with our moving in process. The flat is of a very high standard, and for the money - very good value. Would happily work with Keatings in the future!...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:45 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Estate Agent in SW4 
