91% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
7th Dec 2024
reviewed by 'Dora'
8th Nov 2024
reviewed by 'Paul'
31st Oct 2024
reviewed by 'Lilly Andrews'
16th Apr 2024
reviewed by 'Jon'
4th Apr 2024
reviewed by 'Henry Chown'
21st Mar 2024
reviewed by 'Georgia'
Opening Hours
Address
Keating Estates Ltd
23 Clapham Common South Side
Clapham,London
Greater London
SW4 7AB
020 7720 2113
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 98% | £282,000 | £1,450,000 |
| Lettings | 94% | 96% | £395 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 52 | 1 | 241 | 12 | 30 | 2 | 46 | 1 | 18 | 3 |
Areas covered
- SE24
- SW2
- SE15
- SW4
- SE22
- SW9
- SE21
- SW8
- SE27
- SW11
- SE11
- SW12
- SE17
- SW16
- SE23
- SW17
- SE4
- SW3
- SE8
- SE5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 04,2020
Jun 04,2020
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Lucia and Jessica were supportive, helped through all processes and responded promptly to all my questions. The transactions were quick and well managed....
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Jun 02,2020
Jun 02,2020
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Lucia and Sophie were brilliant throughout! They were very helpful during the negotiation process and likewise during the pre-move admin. Very prompt and helpful when responding to any quieres, and made the whole process simple and easy. Thank you!...
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Jun 01,2020
Jun 01,2020
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Lucia was very helpful with all of the pre move procedures. She made the process feel very easy for us and everything was sorted promptly.
Sam and Asim...
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Jun 01,2020
Jun 01,2020
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Great communication throughout the negotiation process/ setting up the viewing and in sorting out admin ahead of our move. Thank you!...
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Mar 28,2020
Mar 28,2020
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Lucia was very helpful and patient with us re: pre moving procedures. She replied emails and queries very promptly and provided solutions to issues raised....
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Mar 18,2020
Mar 18,2020
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Lucia was a really courteous and responsive agent. When issues arose she would get back to us within minutes, and was flexible trying to arrange the smaller details with our landlord. A very reassuring experience in challenging times....
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Mar 17,2020
Mar 17,2020
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Lucia was brilliant throughout the whole lettings process, ensuring everything was really seamless for us. There are a lot of documents and things to do when moving homes but she made everything very easy and welcoming. Thank you! We are looking forward to moving into ...
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Mar 10,2020
Mar 10,2020
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Jack was very helpful and responsive throughout. We got a house that we actually love. Thank you for making the process a breeze. I highly appreciate it!...
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Mar 06,2020
Mar 06,2020
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I was looking for a flat to rent in London, I've been very lucky to find Keating Estates. The entire process was clear and easy, and the communication with the team is excellent and fast. Looking forward to enjoy the flat....
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Mar 06,2020
Mar 06,2020
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Jessica and Lucia were super helpful in making sure everything was set up and sorted for our move. I can’t thank Jessica enough for helping us sort out a few problems and making sure we were happy in the new flat....
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Mar 03,2020
Mar 03,2020
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Helped us secure a great property to rent in a very quick turnaround for with no problems at all - the whole process was very smooth. Thank you!...
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Mar 02,2020
Mar 02,2020
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Great communication! Lucia made our move feel stress free and all the administration was really easy. Whenever we had a question Lucia got straight back to us....
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Mar 02,2020
Mar 02,2020
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Jack Keeping was very helpful in our renting process. Quickly chatting to the landlord and calling us to keep us in the loop....
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Feb 26,2020
Feb 26,2020
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Lucia was not only warm and friendly over the phone and in person, but extremely accommodating when it came to helping with any issues that presented themselves in the process of signing contracts etc
Thanks Lucia :)...
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Feb 26,2020
Feb 26,2020
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Jack was very helpful, responsive to our queries and overall made the process for renting our new home very easy. Thanks!...
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Feb 13,2020
Feb 13,2020
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Jade was excellent in coordinating both parties and helping us make this sale happen! As first time buyers we were quite lost and she helped us push through and chase the million things happening at once!...
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Feb 11,2020
Feb 11,2020
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I did some bits of admin over email with Lucia. She's great to work with :) Recommend her and the agency....
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Feb 08,2020
Feb 08,2020
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Jack was efficient, friendly and very helpful during the whole process of renting a property. Would definitely recommend Jack to anyone looking to rent in south London....
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Feb 05,2020
Feb 05,2020
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Both Sophie and Lucia have been so helpful throughout this renting process. Would definitely recommend using Keatings Estates if you are renting in this area...
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Jan 30,2020
Jan 30,2020
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Jack has been extremely helpful and efficient in our flat search. We were needing to find a flat in the busy and popular Clapham area and Jack has given us the best chance of succeeding with setting up quick viewings and sending documents over to ...
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Jan 29,2020
Jan 29,2020
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Excellent service as ever - polite, on time, helpful, understanding, always willing to go the extra mile ! Thank you....
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Jan 22,2020
Jan 22,2020
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Lucia was very efficient and helpful! She was quick to respond and we had no issues getting our property. Would use again!...
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Jan 15,2020
Jan 15,2020
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Lucia was very helpful and always provided fast responses - we felt she was always available if we had a query which was highly reassuring....
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Jan 13,2020
Jan 13,2020
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Really helpful and provided quick responses, which helped us to complete all proceedings much quicker than expected. Very understanding of our circumstances and worked to accommodate any issues we encountered. Super!...
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Jan 06,2020
Jan 06,2020
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Responsive and very helpful agency. Sophie was particularly flexible with showing us around lots of the properties and contactable outside of working hours. Very appreciated. Lucia, very responsive in getting our documents to us and keeping us in the loop with progress.
Thanks all....
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Dec 12,2019
Dec 12,2019
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Sandra was fantastic throughout the rental process. This was our first time renting a property and Sandra ensured that we understood all parts of the process whilst also answering the many questions we had. Many thanks Sandra...
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Dec 05,2019
Dec 05,2019
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Very helpful agents, quick responses and informative. We dealt with many agents whilst trying to find a property and Keatings were by far the best. They are very honest and helpful, and help you to understand exactly where you stand when making offers. They didn't ...
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Dec 04,2019
Dec 04,2019
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My boyfriend and I were looking for a flat just for us and within 2 weeks we did everything. It was very fast, also because agents and admin of the agency are very kind, and they helped us a lot despite the big language gap!! Thank ...
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Nov 28,2019
Nov 28,2019
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Helpful, insightful and informative throughout. Made a normally painful process relatively pain free! Everything went according to plan and any hiccups were promptly resolved....
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Nov 25,2019
Nov 25,2019
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Extremely helpful and accommodating. Was always on hand when we needed to ask a question or required any help when moving in....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:45 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Estate Agent in SW4 
