91% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
7th Dec 2024
reviewed by 'Dora'
8th Nov 2024
reviewed by 'Paul'
31st Oct 2024
reviewed by 'Lilly Andrews'
16th Apr 2024
reviewed by 'Jon'
4th Apr 2024
reviewed by 'Henry Chown'
21st Mar 2024
reviewed by 'Georgia'
Opening Hours
Address
Keating Estates Ltd
23 Clapham Common South Side
Clapham,London
Greater London
SW4 7AB
020 7720 2113
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 98% | £282,000 | £1,450,000 |
| Lettings | 94% | 96% | £395 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 52 | 1 | 241 | 12 | 30 | 2 | 46 | 1 | 18 | 3 |
Areas covered
- SE24
- SW2
- SE15
- SW4
- SE22
- SW9
- SE21
- SW8
- SE27
- SW11
- SE11
- SW12
- SE17
- SW16
- SE23
- SW17
- SE4
- SW3
- SE8
- SE5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 25,2021
Jan 25,2021
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Fantastic service from start to finish. Would highly recommend using their services! Communication was great and worked to ensure a smooth transition....
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Jan 21,2021
Jan 21,2021
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Lucia was very thorough when checking my documents for the renting agreement, my work is rather intensive during the day and I relied on her telling me exactly what were required/ missing, I had delay with my reference letter, Lucia promptly sent email to notify ...
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Jan 20,2021
Jan 20,2021
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Great help and prompt communication. Lucia was very helpful getting the tenancy agreements and utilities bills sorted out. Thanks a lot...
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Jan 20,2021
Jan 20,2021
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Sandra went over and above to help me rent my flat. She was charming, helpful and responsive. Thank you Sandra!...
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Jan 20,2021
Jan 20,2021
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Great Service.
Lucia was really helpful in answering our million questions around moving in at short notice & what was required of us. Without her input, I doubt we'd have managed the move in time delaying both us and the landlord - so great service....
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Jan 14,2021
Jan 14,2021
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Amy helped us buy our first property.
Communication with Amy has been great. Amy has been knowledgeable, proactive and responsive, helping us move through the process quickly. Amy recommended a solicitor as well as a mortgage broker who so far have been responsive and overall ...
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Dec 16,2020
Dec 16,2020
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Thank you! Very happy with the service.
Lucia and Sophie have both been remarkably helpful from viewing the house and arranging our contract to completing our tenancy agreement and all the admin details. I would recommend and also return to Keating Estates in the future ...
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Dec 15,2020
Dec 15,2020
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Lucia was super helpful with our move- especially with regard to answering our many questions! Eilis was excellent with setting us up with a virtual viewing and setting up the tenancy terms....
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Dec 10,2020
Dec 10,2020
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Super helpful and efficient!
Lucia provided a really efficient service and was great to deal with. Thanks for all your help!...
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Dec 07,2020
Dec 07,2020
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Thanks Lucia for your support in the tenancy/contract process with my Brixton flat. Quickly and easily completed ready for tenants move in next week.
Allan successfully found a tenant for my Brixton flat. Easy to deal with and process all ran smoothly. Will be ...
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Dec 07,2020
Dec 07,2020
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I am very happy to have found a beautiful flat. Thank God for putting them on my way to Keating Estates LTD for me they are the best and I share them for those who want to find a new home. A big thanks to ...
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Dec 01,2020
Dec 01,2020
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Amy was the only agent on my search to actually listen to what I was after. So many agents out there really do waste your time but Amy didn’t. She was straight to the point and easy to talk to about questions I had. ...
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Nov 24,2020
Nov 24,2020
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Thank you Sophie and Lucia. Great service and helpful staff, would recommend 100%. Got everything sorted quickly and smoothly, no issues!...
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Nov 23,2020
Nov 23,2020
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Thank you Sophie and Lucia for all your help letting our flat recently! Very friendly and good service and would recommend...
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Nov 18,2020
Nov 18,2020
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Communicative and helpful - Thank you again. Looking forward to the next time we work together.
We will keep you updated when we need to move !...
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Nov 11,2020
Nov 11,2020
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Many thanks for your help with my lettings Lucia. You were on top of things from day one resulting in zero void period between lettings.
Cheers :)...
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Nov 10,2020
Nov 10,2020
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Fabulous customer care and communication helping my daughter with flat rental. The guarantor process is thorough which is reassuring and it's been really easy to do digitally!...
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Nov 09,2020
Nov 09,2020
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Used Keating Estates to rent my apartment out for the last 8 years - always professional and quick to communicate. When ever there is a transition from one tenant to the next, its always handles extremely efficiently with little to no vacant time....
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Nov 07,2020
Nov 07,2020
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Wonderful to work with! Lucia and Allan made the process very easy and were very communicative throughout. We love our flat, and it was fantastic to find an agency so accommodating as we navigated the process during the pandemic. Cannot recommend enough!...
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Nov 05,2020
Nov 05,2020
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Excellent, friendly, efficient service, kept me informed throughout where needed. I have been using Keatings for 10 years now and would highly recommend...
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Nov 04,2020
Nov 04,2020
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Lucia was helpful throughout the process of moving in to a new place providing clear information and timely responses to queries, we look forward to liaising with her throughout the tenancy!...
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Oct 30,2020
Oct 30,2020
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Lucia was fantastic through the whole process, arranging everything for me. Communication was great and she was always able to come up with advice or a solution to my queries.
Many thanks...
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Oct 23,2020
Oct 23,2020
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Noah was extremely attentive in handling our tenancy renewal. Stress free for all involved, I cannot recommend him highly enough!...
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Oct 22,2020
Oct 22,2020
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Surprisingly easy to sort out our lease extension. All thanks to Noah too, super helpful and always answering our requests....
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Oct 22,2020
Oct 22,2020
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Sandra kept me on my toes and was very efficient. She'd get my vote any day. Thank you very much....
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Oct 20,2020
Oct 20,2020
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It is rewarding being able to feel confident that my needs as Landlord are being
extremely well managed.
Having partnered with Keating Estates for over a decade I have benefited from their ability to resolve issues and address any concerns efficiently and without hassle....
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Oct 20,2020
Oct 20,2020
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Friendly and super efficient - no complaints my end. Dealt will all enquiries very quickly and even picked up the phone to clarify any further points....
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Oct 13,2020
Oct 13,2020
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Noah did a great job in negotiating a rental renewal for our flat. Noah was quick to respond to any queries and was very detailed in his communication. I would highly recommend him!...
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Oct 07,2020
Oct 07,2020
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Lucia was a responsive and clear communicator through the process of setting up a new tenancy agreement and guided me through the process. I was pleased with the level of service and she arranged everything effortlessly...
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Oct 07,2020
Oct 07,2020
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Lucia was very quick to respond to any questions I had and always took the time to give an informative response. Thanks very much for your help....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:45 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Estate Agent in SW4 
