91% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
8th Nov 2024
reviewed by 'Paul'
31st Oct 2024
reviewed by 'Lilly Andrews'
16th Apr 2024
reviewed by 'Jon'
4th Apr 2024
reviewed by 'Henry Chown'
21st Mar 2024
reviewed by 'Georgia'
12th Mar 2024
reviewed by 'HUDSON GRIEVE'
Opening Hours
Address
Keating Estates Ltd
23 Clapham Common South Side
Clapham,London
Greater London
SW4 7AB
020 7720 2113
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 98% | £282,000 | £1,450,000 |
| Lettings | 94% | 96% | £395 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 52 | 1 | 241 | 12 | 30 | 2 | 46 | 1 | 17 | 3 |
Areas covered
- SE24
- SW2
- SE15
- SW4
- SE22
- SW9
- SE21
- SW8
- SE27
- SW11
- SE11
- SW12
- SE17
- SW16
- SE23
- SW17
- SE4
- SW3
- SE8
- SE5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 27,2021
Aug 27,2021
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Christiaan was a fantastic sales negotiator. He was energetic, friendly, well prepared and really listened to what I thought about each property in order to inform the next round of viewings. He was incredibly efficient in arranging viewings of properties I wanted to see, and ...
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Aug 20,2021
Aug 20,2021
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Sandra was great! She helped sort our move out ahead of schedule, and was always on hand to support if we have anyway questions. Would highly recommend!...
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Aug 16,2021
Aug 16,2021
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Best estate manager I've had! So helpful so responsive! All in all, couldn't be happier. We've had quite a few issue but always so responsive...
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Aug 05,2021
Aug 05,2021
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Excellent as always! Keating Estates have been letting my properties for a number of years now. They are always professional and efficient....
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Aug 03,2021
Aug 03,2021
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I dealt with Sandra at Keating Estates. I was leasing a flat for my son, so it was all new to me . I'm sure I was a nuisance, asking & emailing Sandra with countless questions. Sandra was always prompt to reply, solved issues and ensured the ...
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Aug 02,2021
Aug 02,2021
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Excellent stewardship throughout.
Toby handled the sale professionally, with speed and was a pleasure to work with throughout.
I highly recommend him and Keating....
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Jul 28,2021
Jul 28,2021
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I contacted Keatings on the recommendation of a friend. I was not disappointed. During my long search, Christiaan
Went above and beyond to help me find the right property. He is a real professional - friendly, great energy, prompt with answers to all queries, helpful, ...
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Jul 27,2021
Jul 27,2021
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Viktor found us our dream flat in London. We really appreciated his honest, direct approach and trusted him throughout. We felt that he gave us sound advice and listened to what we were looking for, which was quite rare in our experience. He was also ...
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Jul 26,2021
Jul 26,2021
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Christiaan is BY FAR the best estate agent I have ever met. Super- friendly and professional with excellent knowledge of the properties and the local area, the service was first class. He established a great rapport from the outset and really took the time to ...
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Jul 16,2021
Jul 16,2021
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Sandra and Sophia were so helpful throughout the whole process. They were quick to respond to messages and explained our queries very clearly. Thank you!!...
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Jul 15,2021
Jul 15,2021
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Sandra was very clear and helpful throughout the contracting process. I knew everything that was required from me and it was an easy experience....
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Jun 30,2021
Jun 30,2021
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Christiaan has great optimistic energy. Enthusiastic without being pushy, he really took time to understand what I was looking for and was always available to help. He really knows his stuff, made me feel at ease and I would highly recommend to anybody looking for ...
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Jun 23,2021
Jun 23,2021
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Had great experiences dealing with Christiaan. He's been very friendly and engaging at all times. I was impressed by his proactive approach and the number of different properties he managed to show to gain a great appreciation of the area. He was a pleasure to ...
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Jun 20,2021
Jun 20,2021
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Sandra was fantastic from start to finish and made the whole administration process very seamless.
Sandra was efficient, swift, friendly, and would get back to me to keep me updated with my application which was so appreciated.
I thoroughly recommend Sandra as an excellent Lettings ...
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Jun 17,2021
Jun 17,2021
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Grace has been a phenomenal manager of our purchase - it has been a delight working with her! She has really gone above and beyond at every stage, and is always so happy to help. She has made the process as painless as possible for ...
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Jun 11,2021
Jun 11,2021
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Sandra was amazing throughout the whole process and let us know exactly what we needed to do and when by. This was just what we needed as we had quite. quick turn around between placing an offer, and the move in date. Thank you....
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Jun 11,2021
Jun 11,2021
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Sandra was great in helping me to get a new let set up. Everything happened very smoothly and she was super responsive. Thanks Sandra for the help!...
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Jun 05,2021
Jun 05,2021
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Sandra was a great help during the process of finalising our flat. She was quick and responsive to emails and ensured we were happy with our property....
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May 31,2021
May 31,2021
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Very efficient and professional start to our sale. Impressed with approach taken to manage interests of seller whilst keeping purchaser engaged and proactive to progress....
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May 28,2021
May 28,2021
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Christiaan has been instrumental in ensuring I had an offer accepted for my first home. He has been reliable, friendly and enthusiastic in helping me to do so and has always come back to me quickly on all queries and concerns.
I am looking forward ...
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May 26,2021
May 26,2021
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Very friendly and efficient estate agent. Promptly responsive and knowledgeable. Also trying to accommodate with different available properties for me to see and wrap many viewings in one meeting to save time....
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May 25,2021
May 25,2021
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Sandra has done a great job helping us sort everything ahead of our move. All the information was clear and she was very quick to respond if we needed anything...
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May 25,2021
May 25,2021
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Christiaan was one of a number of estate agents I registered with and was by far and away the most proactive and helpful. He engaged very quickly to understand what I was looking for and tailored some great suggestions to match. As a result I ...
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May 24,2021
May 24,2021
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Sandra was extremely helpful and efficient. Explained all the documentation needed for the new tenancy and made the whole process appear easy. Thank you...
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May 24,2021
May 24,2021
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Toby built an excellent rapport with us, being both professional yet with a lighter touch. He fully engaged us throughout the property and after the process. We have been searching for a house to buy for 4 months, and Toby is head and shoulders above other ...
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May 07,2021
May 07,2021
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Lucia provides clear communication and very efficient property management. We enjoy working with her and the wider Keating Estates team....
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May 04,2021
May 04,2021
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Since recently taking over management of our property Lucia has helped fixed a range of things that have been outstanding for months (or years!). She is friendly and quick to respond to any issues....
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May 03,2021
May 03,2021
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On it, efficient. Swift electronic process to get up and running. Answered the phone immediately to any query I had.
Big fan of Keatings!...
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Apr 30,2021
Apr 30,2021
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Christiaan was introduced as our sales contact and manager, he went above and beyond in every way. We were unable to be at the property whilst it was being marketed and Christiaan looked after every detail for us...including adjusting the heating, watering the flowers ...
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Apr 30,2021
Apr 30,2021
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From the onset Christiaan was incredibly friendly and very helpful. He’s very passionate about his job and due to that he executes it with precision.
He really took the time to understand what it was I wanted from a property and, being a first ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:45 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Estate Agent in SW4 
