91% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
8th Nov 2024
reviewed by 'Paul'
31st Oct 2024
reviewed by 'Lilly Andrews'
16th Apr 2024
reviewed by 'Jon'
4th Apr 2024
reviewed by 'Henry Chown'
21st Mar 2024
reviewed by 'Georgia'
12th Mar 2024
reviewed by 'HUDSON GRIEVE'
Opening Hours
Address
Keating Estates Ltd
23 Clapham Common South Side
Clapham,London
Greater London
SW4 7AB
020 7720 2113
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 98% | £282,000 | £1,450,000 |
| Lettings | 94% | 96% | £395 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 52 | 1 | 241 | 12 | 30 | 2 | 46 | 1 | 17 | 3 |
Areas covered
- SE24
- SW2
- SE15
- SW4
- SE22
- SW9
- SE21
- SW8
- SE27
- SW11
- SE11
- SW12
- SE17
- SW16
- SE23
- SW17
- SE4
- SW3
- SE8
- SE5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Dec 05,2018
Dec 05,2018
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Jade has been great - she is very helpful in answering all my questions and is super swift in responding.
I would recommend her to anyone!...
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Dec 03,2018
Dec 03,2018
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Jade and Dwayne quickly secured new tenants for my property. Jade has been professional, efficient and friendly throughout. Highly recommend!...
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Nov 28,2018
Nov 28,2018
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Lucia and Zanardi have been an absolute pleasure to correspond with. Speedy with all email replies and have both made the stressful renting process a little less stressful....
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Comment on agent fees
Very reasonable for the service provided
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Nov 28,2018
Nov 28,2018
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Excellent service from Jade and her team- she always dealt with my requests promptly and comprehensively. Thank you Jade and your team!...
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Nov 27,2018
Nov 27,2018
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Keating Estates were recommended to me by a work colleague, and they have not disappointed. From initial contact, viewing the property was very quick and the agent - Zanardi - was very friendly and helpful, whilst also no-nonsense. Zanardi, Lucia and Jade have been great ...
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Comment on agent fees
Much lower than expected, very transparent from the beginning and overall didn't leave a bad taste in the mouth like many other London letting agents.
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Nov 20,2018
Nov 20,2018
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It was a pleasure dealing with both Jade & Zanardi. Friendly, thorough and professional throughout the process and I would be happy to recommend to anyone in the future....
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Nov 19,2018
Nov 19,2018
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Zanardi was brilliant and accommodating on our flat hunt! Took our 'must haves' on board and found us a great place, thank you!!...
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Comment on agent fees
high but thats London for ya
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Oct 23,2018
Oct 23,2018
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Zanardi was amazing at helping me find a new flat. She immediately understood what I was looking for and had the perfect flat for me within days. Her support made the entire process seamless and much faster than I could have ever imagined. . She is ...
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Oct 05,2018
Oct 05,2018
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Jade was super helpful in making our move as smooth as possible. She was very responsive to emails and resolved any queries we had quickly. Thanks!...
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Sep 29,2018
Sep 29,2018
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Jade made the letting of our flat a very simple and pleasant experience , and ran it very smoothly . Dominic achieved a very good rent £2105 pm for us and very quickly . It was a good experience with Keating Estates as we bought the flat in end ...
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Comment on agent fees
Acceptable fee .
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Aug 30,2018
Aug 30,2018
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Zanardi was professional and relatable. I was very fortunate to find her as I felt out of my depth trying to find a flat in London. I hope everyone has the same experience I had with Zanardi, I have recommended her to anyone looking in ...
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Comment on agent fees
Great!!!
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Aug 27,2018
Aug 27,2018
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Dom made what is usually a stressful experience very easy and straightforward. He was very accommodating with viewings and understood what we were looking for. We are very excited to have had our offer accepted, thank you Dom for all your help....
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Comment on agent fees
Similar to other London agents
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Aug 24,2018
Aug 24,2018
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Jade has been a real help to us throughout the move-in process for our flat in Brixton. Always quick to reply by email and helpful in explaining things on the phone. Thank you!...
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Comment on agent fees
A bit above average but fine.
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Aug 22,2018
Aug 22,2018
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Hanna was extremely helpful in solving a problem involving my daughter. She was pragmatic and responded quickly - and came up with a solution....
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Aug 15,2018
Aug 15,2018
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Zanardi was incredibly helpful in finding us a letting and has been rapid in sorting out the subsequent paper work!...
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Comment on agent fees
good
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Aug 06,2018
Aug 06,2018
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Zanardi has worked with myself, partner and young daughter to help us find and secure rental accommodation. Having been through the lettings process several times in London, we know it can be a stressful experience with unresponsive agents. Zanardi was the complete opposite of this; ...
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Aug 01,2018
Aug 01,2018
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My boyfriend and I have had a great service from Zanardi from the start. We were searching for our first place together and luckily Zanardi found the perfect one for us. She was a pleasure to deal with, from arranging the viewing to organising putting ...
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Comment on agent fees
Very reasonable compared to other fees I'd been quoted.
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Aug 01,2018
Aug 01,2018
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Dominic has been extremely helpful in our search for a Flat. He is massively informative and gives brilliant updates on what is happening with your property....
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Comment on agent fees
Very good especially when comparing with other agencies.
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Jul 31,2018
Jul 31,2018
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My partner and I have had trouble with estate agents before with us not being able to contact them but Dominic is very helpful and contacts you with updates and any foreseeable problems....
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Comment on agent fees
Really good compared to other companies
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Jul 30,2018
Jul 30,2018
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Zanardi was amazing to work with from first viewing she was very positive and helpful.
We have now gone through to have our application accepted on a rental property and she has gone above and beyond what is normally expected or experienced with other property ...
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Jul 29,2018
Jul 29,2018
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Jade Jones has been extremely helpfull with my move in, she has always been very quick to respond to my emails and questions. This really helped me through out my move especially, when I was busy at work. Thanks Jade you really are a star!...
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Jul 26,2018
Jul 26,2018
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Dom was great, he was very on it, replied to me straight away and had everything organised within an hour of me viewing the property... forms sent, offer accepted and everything in order. Great stuff!...
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Jul 23,2018
Jul 23,2018
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I have dealt with at least 10 estate agents since moving to London and can confidently say Zanardi is in another league of estate agents. Quick to respond, knowledgeable, helpful all friendly demeanor. When I next move I hope Zanardi is my agent!...
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Good
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Jul 18,2018
Jul 18,2018
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Dominic, was great throughout the process of finding a new flat
With his help be found a property straight away. Paperwork was sent through straight away
Would highly recommend...
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Jul 21, 2018
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Dominic was very professional, quick to respond and thorough, making the flat finding process more enjoyable and less stressful. ...
Jul 18,2018
Jul 18,2018
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Dominic made renting the property we found really easy, we viewed the property and made an offfer and it was accepted the next day with all the paperwork given over to us- so smooth!...
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Jul 17,2018
Jul 17,2018
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Zanardi communicated with us clearly throughout the letting process and was helpful and responsive. Zanardi was professional and personable, we would definitely recommend....
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Jul 11,2018
Jul 11,2018
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Josh is very good at what he does. Unlike many others EA he actually takes the time to really think about the right type of properties to suit your needs. He is very proactive and when viewing one property would suggest any others available to ...
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Comment on agent fees
Normal
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Jun 19,2018
Jun 19,2018
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Dominic and Jade were both really helpful and friendly in the process of my move. Everything was really easy and straightforward and both Dom and Jade were easy to get hold of when I needed them. The agent fees for the property were also really ...
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Comment on agent fees
Really reasonable fees compared to some of the others I encountered
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Jun 12,2018
Jun 12,2018
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Jade has been great with helping us have a smooth and easy move in and great at answering all of our questions very quickly....
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May 23,2018
May 23,2018
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During my house hunting search, Matt was the best estate agent I dealt with - not only friendly, charming (but not smarmy!) and knowledgeable, I was also extremely impressed with how frequently he followed up on leads, emailing and calling if he thought he had ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:45 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Estate Agent in SW4 
