91% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
8th Nov 2024
reviewed by 'Paul'
31st Oct 2024
reviewed by 'Lilly Andrews'
16th Apr 2024
reviewed by 'Jon'
4th Apr 2024
reviewed by 'Henry Chown'
21st Mar 2024
reviewed by 'Georgia'
12th Mar 2024
reviewed by 'HUDSON GRIEVE'
Opening Hours
Address
Keating Estates Ltd
23 Clapham Common South Side
Clapham,London
Greater London
SW4 7AB
020 7720 2113
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 98% | £282,000 | £1,450,000 |
| Lettings | 94% | 96% | £395 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 52 | 1 | 241 | 12 | 30 | 2 | 46 | 1 | 17 | 3 |
Areas covered
- SE24
- SW2
- SE15
- SW4
- SE22
- SW9
- SE21
- SW8
- SE27
- SW11
- SE11
- SW12
- SE17
- SW16
- SE23
- SW17
- SE4
- SW3
- SE8
- SE5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 22,2019
May 22,2019
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Jade has been fantastic in helping our move into the new flat, as well as liaising with the landlord. Very pleased....
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Fine
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May 13,2019
May 13,2019
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Sophie was fantastic with helping us get our beautiful help. Always managed to respond to my emails very quickly, even during the weekends.
Also Jade was great to make sure our process was accepted quick and easy....
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May 13,2019
May 13,2019
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Jade was very helpful in getting us to our new flat. The process was smooth and Jade answered all of our questions and made everything stress free and easy...
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May 01,2019
May 01,2019
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Lucia was very professional, always polite, and extremely helpful. When there were issues that arose, Lucia was very responsive and understanding, and was able to offer quick solutions. Altogether, a great service....
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Apr 25,2019
Apr 25,2019
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Lucia was a pleasure to deal with and helped me meet my desired move-in date in time.
Thanks very much, Felicity...
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Comment on agent fees
The fees seem reasonable in today's climate
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Apr 25,2019
Apr 25,2019
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Lucia helped us find a flat to rent in Clapham. Fast and detailed replies. Efficient and not a time consuming process. Lucia was consistently helpful and accommodating. Not extortionate prices you see elsewhere. Really good service - thank you....
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Apr 24,2019
Apr 24,2019
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Lucia got us our first flat in London and made it a stress free process. Always quick with responses and answered all our questions clearly. Thank you Lucia!...
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Apr 16,2019
Apr 16,2019
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Jade has been very helpful with the letting of our flat. She is always quick to respond to calls and emails. She is helpful with our questions and always polite.
The whole process with Keatings has been very efficient and I would recommend them to ...
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Comment on agent fees
The fees were competitive with other agents in the area.
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Apr 11,2019
Apr 11,2019
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Jade was extremely helpful and efficient, answering any of our questions very promptly. It ensured an extremely smooth process, which was explained to us at each stage. Very helpful!...
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Apr 07,2019
Apr 07,2019
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Keatings have been great with helping us find somewhere new. Far more helpful/responsive than any other agents we have used. Lucia has been great - always on hand if we needed anything. Would recommend....
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Bad
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Apr 02,2019
Apr 02,2019
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Sophie was excellent throughout. She had a good knowledge of the property and the landlord at our viewing and always went the extra mile to keep us informed on the progress of our offer.
She was highly attentive when we wanted to get hold of ...
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Apr 02,2019
Apr 02,2019
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Keating did a great job helping us find our dream flat and make everything go smootly! Great management of the property and smooth sailing with reference check etc!...
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Comment on agent fees
Was not much as I cannot remember!
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Mar 27,2019
Mar 27,2019
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Jade was really helpful, she made our moving in admin so easy and nothing was a problem, even when we had last minute questions and amendments. Would highly recommend her and the Keatings team....
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Mar 07,2019
Mar 07,2019
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Sam was extremely knowledgeable and helpful throughout our search. He was always available to help whenever he was needed. We were dealing with 3 different agents and Sam was by far the most proactive....
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Comment on agent fees
Great agent!
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Mar 25, 2019
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Sam has done a great job of finding us a suitable property super fast and has been a solid guy throughout the process!
n
nThank you for all the help ? ...
Mar 04,2019
Mar 04,2019
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Jade picked up the challenge and ensured that we credit checked and arranged for a tenant turnaround with 6 working days ! The amount of work covered in such a short time seemed effortless to Jade, Jade is obviously efficient and conducted herself in a warm and ...
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Mar 01,2019
Mar 01,2019
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Jade looked after me in the final stages of renting out my property. We experienced some last minute issues and she was really helpful in resolving these ready for the move in date....
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Feb 27,2019
Feb 27,2019
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Jade was amazing help when dealing with issues that arose through our referencing and lease process. She made the process much easier for us. Jade is always fast to respond and organised with all things that had to be done....
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Feb 13,2019
Feb 13,2019
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Both Jade and Lucia helped make the process of renting my property both quick and easy. They were friendly and professional throughout. This is the fourth time I have used the Keatings and each time I have found their service to be impeccable; focussed and ...
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Comment on agent fees
I was pleased to receive a discount on letting fees as I had bought my property through Keatings, making them very competitive.
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Feb 08,2019
Feb 08,2019
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Jade was really helpful through our process.
She was incredibly friendly and very responsive. She made the whole process effortless on our part and we managed to have everything completed in a matter of days. I would definitely recommend her services to others....
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Feb 08,2019
Feb 08,2019
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Jade was very helpful and efficient. She responded quickly to emails and whenever I had any questions she explained everything really clearly....
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Feb 05,2019
Feb 05,2019
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We moved in to a Keating Estate managed property towards the end of last year and we've settled in brilliantly with very little teething problems. Any issues that we have had, Lucia has been really communicative and diligent in resolving. She has also always made ...
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Jan 17,2019
Jan 17,2019
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Jade was very helpful in assisting our move into our new rented accomodatiom. Very friendly and always responsed quickly to any questions we asked...
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Good
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Jan 07,2019
Jan 07,2019
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Everyone we dealt with at Keatings has been really helpful. As we were renting a property for the first time we had a lot of questions and the team where really helpful with their replies and were always quick and happy to help....
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Jan 03,2019
Jan 03,2019
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Thanks for all your help during this very stressful process ! Your help and support was perfect
I'm really grateful
Thank you...
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Jan 01,2019
Jan 01,2019
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Matthew was extremely helpful in purchasing our first home in Brixton. He was a breath of fresh air after dealing with some very sales-hungry agents prior. Very friendly, easy to communicate with....
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Comment on agent fees
Fair
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Dec 20,2018
Dec 20,2018
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I have dealings with Jade on a daily basis and find her very professional and efficient.Always welcoming with a warm smile. A real pleasure to work with....
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Dec 10,2018
Dec 10,2018
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Jade was very professional and efficient and truly helped me with the process of getting my new place. As a foreigner I had a lot of questions and she was very quick to answer and point me to the right direction and saved me a ...
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Dec 10,2018
Dec 10,2018
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Matt and the broader team at Keatings Clapham were great. We always enjoyed our interactions with Matt--friendly, optimistic, and insightful. Matt was always diligent in following up with buyer feedback and did a great job overall in managing the process of our 'somewhat' complex sale. ...
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Dec 07,2018
Dec 07,2018
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Jade makes the whole lettings process a simple and hassle free one. All enquiries are dealt with in a professional and efficient manner which is one of the main reasons why I let out a number of our properties through Keating Estates time and again...
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Dec 06,2018
Dec 06,2018
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Jade is always professional and courteous.
She also always strives to accommodate your needs!!
Really recommend her highly, great agent!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:45 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Estate Agent in SW4 
