98% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
1st Nov 2024
reviewed by 'Jose Almeida'
15th Jul 2024
reviewed by 'Adam'
30th Jan 2024
reviewed by 'Sapphire'
Opening Hours
Address
Keating Estates Ltd
427 Coldharbour Lane
Brixton,London
Greater London
SW9 8LH
020 7095 5777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £65,000 | £12,000,000 |
| Lettings | 97% | 97% | £260 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 77 | 3 | 310 | 11 | 87 | 1 | 72 | 3 | 7 | 1 |
Areas covered
- SE5
- SW2
- SE15
- SW9
- SE22
- SW4
- SE21
- SE24
- SE27
- SW11
- SE11
- SW8
- SE17
- SW12
- SE23
- SW16
- SE4
- SW17
- SE8
- SW3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Aug 31,2020
Aug 31,2020
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Gemma was clear and well informed. She was readily available when we needed her. Her team was very proactive and we liked the Keating's approach....
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Aug 28,2020
Aug 28,2020
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Very good experience with Keating’s so far on the sale of my flat, and Gemma has found good buyers, negotiated well and been good with communications. Very satisfied customer so far....
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Aug 27,2020
Aug 27,2020
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David has been so great, reassuring and efficient during the house hunt process and has found us a great place. Our favourite estate agent!...
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Aug 24,2020
Aug 24,2020
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Working with David Cam at Keating Estates has been excellent - he's quick to respond to our queries and helped us to obtain our dream rental! 5*...
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Aug 18,2020
Aug 18,2020
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David was extremely helpful in finding us a flat and able to negotiate a good price. He has been able to answer all of our questions and sorted us a flat in a short time frame. Thank you!...
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Aug 16,2020
Aug 16,2020
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David has been acommodating, communicative and helpful throughout the process - many thanks! We really appreciate your help with the proceedings....
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Aug 14,2020
Aug 14,2020
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David has been very quick to answer any and all questions and help guide through the process. A great first impression of Keating estates as a whole....
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Aug 04,2020
Aug 04,2020
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Throughout the process of securing our flat, David has been extremely helpful and prompt with his replies. Though I wasn't able to initially view the flat myself, David was quick and flexible to organise a second viewing for me! Highly recommend!...
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Jul 31,2020
Jul 31,2020
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We’ve been looking for almost two years and we’re almost broken by the process. We have met every agent in the area and consistently Gemma came out tops. Gemma knew what we wanted even more than we did ourselves. Advance viewings before anyone ...
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Jul 23,2020
Jul 23,2020
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Very helpful at every stage of the process, they managed to get 15 viewings in the first weekend, and I received an offer at asking price a couple of days later. Experts for the area....
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Jul 21,2020
Jul 21,2020
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David was excellent whilst showing us around - knowledgable and professional and kept us up to date with the process and the status of the application. Thank you very much....
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Jul 21,2020
Jul 21,2020
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David has been extremely helpful and efficient in helping us secure a large and centrally located 6 man property. He has been very responsive throughout the whole process (even on the weekend) and was very informative during the viewing....
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Jul 21,2020
Jul 21,2020
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Fantastic service from David Cam and the Keating Estates team. David was very informative and helpful throughout the process and I would thoroughly recommend him for anyone with interest in this market....
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Jul 21,2020
Jul 21,2020
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David was knowledgable about the property, gave good advice and helped us secure it quickly, so overall it was a good experience....
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Jul 21,2020
Jul 21,2020
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David was a pleasure to deal with. Professional yet down to earth, organised, and greatly helpful. Very quick to respond to queries also....
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Jul 03,2020
Jul 03,2020
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The whole team at Keating Estates was brilliant from start to finish. They were always straight and up front with me, which is always a good sign. Highly professional and responsive and will go out of their way to help, to explain things, or help ...
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Jun 30,2020
Jun 30,2020
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Extremely helpful in all aspects of the work, which made completing the reference process much easier than I've had with other agents....
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Jun 26,2020
Jun 26,2020
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David was really friendly and happy to discuss everything over the phone in a prompt manner to ensure all our needs were met whilst looking for a new property to rent...
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Jun 24,2020
Jun 24,2020
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Straight talking from the start! Dealing with Keatings is a bit different from many other agents. There is less 'smoke and mirrors', which I found to be a breath of fresh air. Everyone I dealt with came from the real world and had a good ...
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Jun 11,2020
Jun 11,2020
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Gemma was communicative and professional, offering insight into the market in a sympathetic and accessible way. I really could not recommend her highly enough....
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May 27,2020
May 27,2020
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Gemma and the whole Keatings team were great, supportive and responsive. I was really impressed with everyone and would recommend Keatings to anyone selling because of their excellent staff and accurate valuations....
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May 15,2020
May 15,2020
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Fantastic service. I couldn't have been more impressed with the overall process. We originally tried to sell our house at the end of 2019 using another agency (of the the largest in London). It proved to be the wrong decision and I found out that there ...
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Apr 09,2020
Apr 09,2020
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Gemma’s excellent expertise and knowledge of her market is rare and so valuable as a buyer.
Gemma’s talent is to understand her customers needs quickly, with a real sense of engagement, which generates comfort and trust, no ‘bull...t’ and no waste of ...
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Mar 18,2020
Mar 18,2020
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Gemma was always very helpful, knowledgeable, and quick to reply to any form of communication when I had my offer accepted. Her professionalism made the process of buying my first property that much less stressful. Now my purchase has moved to the next stages, but ...
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Mar 12,2020
Mar 12,2020
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We got a hold of David via Keating, and David was keen to get us viewing properties straight away. He listened and understood our requirements, and went full steam ahead. With that in mind, the first property we viewed was perfect. The process was really ...
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Mar 11,2020
Mar 11,2020
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David was really helpful finding a new flat to let, the process was really quick and easy, we called and had a new flat in the same day! Can't thank him enough....
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Mar 11,2020
Mar 11,2020
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Gemma was a pleasure to deal with right from the start of my search. Professional, knowledgable and well informed on the search area and current market. Thank you very much Gemma for helping secure our new property....
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Mar 09,2020
Mar 09,2020
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David was helpful and accessible throughout the process. He answers questions at the viewing really well and guided us through to the offer stage. Would recommend!...
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Mar 05,2020
Mar 05,2020
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We've bought and sold through Keatings a couple of times now and they have always been thoroughly professional and a pleasure to work with. Our maisonette sold within the week and Gemma was brilliant helping us through the process and making sure everything ran smoothly. ...
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Mar 04,2020
Mar 04,2020
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David was extremely prompt and helpful getting me into my new flat! Would definitely recommend using him and Keating Estates in the future!!!!...
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Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Letting Agent in SW9 
Best Letting Agent in South West London 
