98% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
1st Nov 2024
reviewed by 'Jose Almeida'
15th Jul 2024
reviewed by 'Adam'
30th Jan 2024
reviewed by 'Sapphire'
Opening Hours
Address
Keating Estates Ltd
427 Coldharbour Lane
Brixton,London
Greater London
SW9 8LH
020 7095 5777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £65,000 | £12,000,000 |
| Lettings | 97% | 97% | £260 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 77 | 3 | 310 | 11 | 87 | 1 | 72 | 3 | 7 | 1 |
Areas covered
- SE5
- SW2
- SE15
- SW9
- SE22
- SW4
- SE21
- SE24
- SE27
- SW11
- SE11
- SW8
- SE17
- SW12
- SE23
- SW16
- SE4
- SW17
- SE8
- SW3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 16,2021
Nov 16,2021
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I was only upset that I hadn't found Keating Estates sooner! Gemma was a god-send after a rather varied and frustrating property search YTD. She quickly understood exactly what I was looking for and the type of features of a property that I'd be really ...
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Nov 11,2021
Nov 11,2021
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Looking for a property to purchase is always a rather dauting mission, but Gemma was extremely helpful, incredibly quick and always available. I wish more agents were like her: professional, straight to the point, nice and helpful! It might be an idea to send her ...
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Nov 01,2021
Nov 01,2021
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Gemma was so helpful throughout and very attentive. I was searching for a place by myself so needed the help and couldnt have hoped for a better guide....
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Oct 28,2021
Oct 28,2021
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Initially, Gemma was effective and looked like she really cared about meeting my requirements as a buyer. From the start, a well sound insulated property was a must have and Gemma showed she took that on. After identifying a flat I was interested in, I ...
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Oct 26,2021
Oct 26,2021
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Gemma was professional throughout the buying process and would onyl show me properties which matched my requirements. She responded quickly to all emails and was knowledgable on the area. All information was relayed clearly and I was made to feel comfortable throughout the process....
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Oct 15,2021
Oct 15,2021
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Terrible experience, bad communication, they didn't care about the tenants but just about their interest. We had the washing machine broke after just 2 weeks moved in and they took 2 months to repair it. I really don't recommend it. Never again
Don't trust them...
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Oct 18, 2021
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Hi Lucrezia,
I am sorry to hear about the experiences you have had with us. I have looked into the correspondence throughout your Tenancy and can see that the reason for the delay in having the washing machine repaired was due to the machine being within warranty and the manufacturer were working on a skeleton staff system due to just coming out of the Lockdown. I can also see that to expedite the issue we had a separate appliance engineer attend the property who had stated they could not car ...
Sep 28,2021
Sep 28,2021
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It's been a pleasure to work with Gemma on the sale of my property. Great communication throughout and she worked hard to make sure I got the best deal possible....
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Sep 21,2021
Sep 21,2021
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Gemma has been an incredibly helpful, personable and all round brilliant agent to deal with. We're really grateful to have had our experience as first time buyers with her!...
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Aug 26,2021
Aug 26,2021
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Grateful for his good good good good good work
He is a nice person ☺️
Six more words to go I can't really...
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Aug 23,2021
Aug 23,2021
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Allan was very helpful in securing what was a quite difficult deal for our next home. We are very pleased with all the help he provided us and it wouldn't certainly be possible without him. Thanks again, Allan!...
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Aug 23,2021
Aug 23,2021
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Allan has been very professional since our first viewing. Always quick to reply to queries, efficient and friendly throughout the entire process! Would highly recommend....
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Aug 23,2021
Aug 23,2021
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Gemma is amazing! She gets to know you and she is really trying to find the right property for you. She doesn’t give up if something goes wrong and keep looking till she finds the one.
It was great to finally find our first ...
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Aug 17,2021
Aug 17,2021
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We had a positive experience with Gemma when we were selling our flat. She is personable, extremely organised and was very flexible with viewings which was very helpful as we have a toddler. Even when we sold our flat and Gemma passed us over to ...
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Aug 06,2021
Aug 06,2021
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I couldn't recommend Keatings Clapham more.
5* service.
VIktor and Grace are both bloody brilliant.
Be sure to get them on your house sale....
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Aug 06,2021
Aug 06,2021
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Allan was friendly, professional and efficient. I would Hhighly recommend him, he made the whole process incredibly simple and stress-free....
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Aug 03,2021
Aug 03,2021
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We had an excellent experience with Gemma while we were selling our flat. She is very responsive and flexible with viewings which was a great help with our newborn! We would highly recommend Gemma and Keating Estates....
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Aug 03,2021
Aug 03,2021
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What a star! Gemma, not only did you know exactly the kind of property I was after just from a quick chat you also made the entire process so easy for me as a first-time buyer. THANK YOU!...
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Aug 02,2021
Aug 02,2021
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Being new to the property market in London, Gemma provided all the support we could have wished for. Taking all the time to answer any question we had, while very effectively building up her knowledge about what we were looking for in order to be ...
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Jul 26,2021
Jul 26,2021
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Eilis was really helpful in helping us secure a tenancy after a long search! The process was nice, quick and hassle free. Couldn't recommend Eilis enough!...
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Jul 21,2021
Jul 21,2021
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Allan was great at spotting what we were looking for right away and helping us move fast to land the flat. He was very friendly and responsive throughout the process and has helped us to understand exactly what was needed from us too!...
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Jul 21,2021
Jul 21,2021
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Allan was very helpful and helped us secure a great flat after a difficult period of searching London for the right place....
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Jul 19,2021
Jul 19,2021
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Allen was super friendly and helpful! Really communicative! Keatings has such amazing flats and are really great with making sure they find what you are looking for....
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Jul 19,2021
Jul 19,2021
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I dealt with Allan Owens at Keating , about the 12 month tenancy of a Clapham flat . I’m completely new to renting property, let alone in a market as vibrant as London .
Allan, though, was super helpful, knowledgeable and , crucial for me , was honest & trustworthy . He’...
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Jul 03,2021
Jul 03,2021
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Eilis was brilliant, sending properties aligned to our specification as and when they came onto the market. This helped us to make an offer and have it accepted quickly, taking the stress out of moving...
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Jul 02,2021
Jul 02,2021
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We had excellent service from Keatings and in particular Gemma and Grace. They always got back to us promptly and liaised with the other parties involved. They kept in contact on a regular basis and arranged lots of viewings.We also helped our son purchase ...
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Jul 01,2021
Jul 01,2021
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Both Grace and Lewis were incredibly helpful in finding us our first house. Not only were they very pro-active in providing us with information on buying opportunities of housing that fitted our brief, but they also - once we had selected a house we wanted ...
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Jun 30,2021
Jun 30,2021
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Unbelievable service at ever step of the sales process. We could not have asked for more from the team. Would certainly recommend...
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Jun 30,2021
Jun 30,2021
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I think Gemma is a super agent. She was happy to spend several hours with me one evening to see 5 different flats, which I thought was really above and beyond. She is very responsive to phone calls and emails and has a kind, competent manner ...
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Jun 25,2021
Jun 25,2021
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We switched to Keating Estates having been disappointed with the lack of viewings we were getting through the online agent our flat had been listed with for a few months. After making the switch there was a massive difference in the amount of interest in ...
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Jun 22,2021
Jun 22,2021
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I had a good experience with Grace, Camilla, Gemma the team at Keating, I found them to be upfront, responsive and professional. I was initially concerned about selling my property as I live overseas and wasn't on the ground to manage. Keatings recommended some reliable ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Letting Agent in SW9 
