98% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
1st Nov 2024
reviewed by 'Jose Almeida'
15th Jul 2024
reviewed by 'Adam'
30th Jan 2024
reviewed by 'Sapphire'
Opening Hours
Address
Keating Estates Ltd
427 Coldharbour Lane
Brixton,London
Greater London
SW9 8LH
020 7095 5777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £65,000 | £12,000,000 |
| Lettings | 97% | 97% | £260 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 77 | 3 | 310 | 11 | 87 | 1 | 72 | 3 | 7 | 1 |
Areas covered
- SE5
- SW2
- SE15
- SW9
- SE22
- SW4
- SE21
- SE24
- SE27
- SW11
- SE11
- SW8
- SE17
- SW12
- SE23
- SW16
- SE4
- SW17
- SE8
- SW3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 31,2018
Jan 31,2018
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Gemma was sharp, professional and on the ball when we launched 8 apartments at our new Brixton development resulting in 5 sales on the day. There's not much more to say than the proof is in the pudding. Results. Well done Gemma!...
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Comment on agent fees
Fair
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Jan 25,2018
Jan 25,2018
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Grace has been professional, thorough and helpful throughout our sale, which took a long time. I would definitely recommend her to others...
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Comment on agent fees
Good fresnrelative to other agents
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Jan 19,2018
Jan 19,2018
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I went to Keatings after a horrible experience with an online agent who is supposed to be the 'best'. Grace came around and reassured me instantly that we could trust her to help us. She has been so sympathetic to my anxieties and helped manae ...
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Comment on agent fees
You get what you pay for! I lost a lot of money using an online agent and my sale and purchase falling through together- surveys, solicitor's fees, additional months of service charge on my flat. Keatings has ended up costing me a lot less that the online agent in the long run.
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Jan 17,2018
Jan 17,2018
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Grace was well-informed during my viewing tour and then co-ordinated the transaction in a proactive and professional manner. I also found Jade to be a very effective and capable communicator when arranging viewings and establishing my property requirements....
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Dec 28,2017
Dec 28,2017
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Grace has been extremely helpful and supportive throughout the process of selling my flat. She is easily contactable and if out of the office is proactive in returning calls. She is knowledgeable and professional and an excellent representative of Keating's....
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Dec 18,2017
Dec 18,2017
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David was kind and efficient during the process. I would be very happy to recommend him to anyone looking to rent....
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Dec 15,2017
Dec 15,2017
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David was very helpful. He showed us round the flat and dealt with all our queries in an efficient manner....
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Dec 13,2017
Dec 13,2017
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Grace has been truely wonderful throughout this whole process, I can't recommend her highly enough. She has been proactive, pleasent and fantastic in ensuring a smooth sale. Would highly recommend the experience I've had with all staff at Keatings - thank you Grace!...
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Dec 12,2017
Dec 12,2017
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Having previously bought and sold several properties in the Stockwell/Brixton area through Keating Estates I didn't hesitate to market my maisonette on Brixton Hill with Sebastian.
Excellent service, competitive rates and as ever seemingly, a very snoooth and straightforward process from valuation to completion....
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Comment on agent fees
Competitive.
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Dec 12,2017
Dec 12,2017
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Grace was superb across the whole process and I wouldn't think twice about recommending her. Her hard work made the whole thing much easier....
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Dec 11,2017
Dec 11,2017
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Thank you Grace for being tenacious in keeping us informed during the sale of our flat. You have been polite and helpful, chasing information when needed to keep the sales process moving. Much appreciated....
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Dec 11,2017
Dec 11,2017
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Selling my flat was a long and tedious process for a number of reasons, the only shinning light being the help and support I received from Keatings, and in particular Grace.
Always been suspicious of estate agents in general but in this instance these guys ...
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Comment on agent fees
Compared to the rest of the market, good.
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Dec 01,2017
Dec 01,2017
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Working with Gemma from Keating Estates was such a lovely experience. She was friendly, polite, helpful and extremely knowledgable about both properties and the area. Went above and beyond to arrange and help with viewings. I honestly cant recommend her enough!...
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Nov 10,2017
Nov 10,2017
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Grace was a pleasure to work with whilst we were purchasing our first property. She was very patient &understanding with all our queries. At the end of the transaction when we were trying to meet a deadline but still had on going information we required, ...
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N/A
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Nov 09,2017
Nov 09,2017
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From start to completion Seb, Grace and Gemma were superb and committed to helping us sell in very difficult circumstances. Seb in particular was quick thinking and responsive when things went wrong at various points - I'm certain we would not have sold or completed ...
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Comment on agent fees
Very competitve
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Nov 08,2017
Nov 08,2017
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Thank you so much Grace for guiding me through my 1st time buying this year!
Grace did such a good job and always kept me informed even liaising via Borneo and Australia. It was a very smooth and positive process. Gemma took me on the ...
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Nov 08,2017
Nov 08,2017
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I was very happy with the service I received from Keating Estates and Grace. I initially started dealing with Armond so left the company around the time I accepted an offer on my flat but the transition was fairly smooth and Grace was very professional ...
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Oct 24,2017
Oct 24,2017
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I both sold and bought my property through Keating Estates and I could not recommend them more. Personable, kind, professional and understanding they completely exceeded my expectations. I felt complete confidence in them and whenever there were complications or questions, they were immediate to act. ...
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Comment on agent fees
Good
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Oct 12,2017
Oct 12,2017
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David was absolutely fantastic to work with and I could not recommend him enough to potential clients. I really appreciate his response time to my queries (email or phone calls), it was truly world-class....
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Comment on agent fees
No problem with the fees.
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Oct 11,2017
Oct 11,2017
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David has been fantastic for us in our property search in and around Brixton. He is very attentive and we would highly recommend his services....
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Comment on agent fees
Reasonable
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Oct 11,2017
Oct 11,2017
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David was very helpful and worked hard to make sure we secured the property we wanted at a reasonable price....
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Good
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Oct 05,2017
Oct 05,2017
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David was a super easy to deal with, he made the process run smoothly and I would definitely recommend. He understood our budget and made sure he didn't waste our time with properties way out of budget....
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Comment on agent fees
Very Good
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Oct 04,2017
Oct 04,2017
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David has been fantastic in finding us a place. The whole process was extremely quick and easy. 5*, would highly recommend!...
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Oct 03,2017
Oct 03,2017
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Monty was great. Very efficient, managed to enquire, view and secure a property within about 24hours.
Monty was very responsive throughout the signing process....
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Oct 03,2017
Oct 03,2017
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David's work has been very useful in helping us find a property. We wouldn't have been able to do it without him!...
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Good
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Sep 29,2017
Sep 29,2017
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David has been helpful and found us a flat really quickly, the visit has been organized within the day and signed the offer on the same day. Thanks for your help....
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Sep 26,2017
Sep 26,2017
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Lewis is very nice, not pushy. I really liked to visit properties with him as he use moderate language (i.e.: doesnt use: it's the best house I have seen the market; the best area ever, etc) - It makes it more genuine and balanced ...
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good
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Sep 21,2017
Sep 21,2017
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Matthew was efficient, honest and really listened to what we needed. He's interested in architecture and knowledgable about the local area. He made us laugh, which is massively valuble when you've been trapsing around houses for months. . .Our sale went though quickly and we're very ...
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Comment on agent fees
We have no complaints!
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Sep 11,2017
Sep 11,2017
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David has been very helpful and made the process of securing a property as easy as it could be! Thanks for your help...
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Sep 07,2017
Sep 07,2017
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I was very happy to stick with Grace as my soul estate agent when looking around Brixton - although we couldn't find THAT flat, I found her very easy to deal with, non pushy and she knowledgeable. I ended up buying in Battersea but if ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Letting Agent in SW9 
Best Letting Agent in South West London 
