98% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
1st Nov 2024
reviewed by 'Jose Almeida'
15th Jul 2024
reviewed by 'Adam'
30th Jan 2024
reviewed by 'Sapphire'
Opening Hours
Address
Keating Estates Ltd
427 Coldharbour Lane
Brixton,London
Greater London
SW9 8LH
020 7095 5777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £65,000 | £12,000,000 |
| Lettings | 97% | 97% | £260 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 77 | 3 | 310 | 11 | 87 | 1 | 72 | 3 | 7 | 1 |
Areas covered
- SE5
- SW2
- SE15
- SW9
- SE22
- SW4
- SE21
- SE24
- SE27
- SW11
- SE11
- SW8
- SE17
- SW12
- SE23
- SW16
- SE4
- SW17
- SE8
- SW3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jun 25,2018
Jun 25,2018
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My own personal tour guide of our new town!! Very nice guy, wants the best for his tenants - just brill x...
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Jun 23,2018
Jun 23,2018
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Although I never met David, he was always very quick to reply to my text messages and answer my questions. He was always polite and helpful and couldn't have guided us through the process any better....
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Okay
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Jun 20,2018
Jun 20,2018
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Our experience with David was efficient and straightforward from the start. Back and forth communication enabled us to ease the process and left us happy in the end!...
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Jun 19,2018
Jun 19,2018
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Dom was fantastic, even with me being based out in Korea everything was sorted and through very quickly. Offer was put in and accepted all within a few hours....
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Comment on agent fees
Very reasonable
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Jun 19,2018
Jun 19,2018
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Great service from Keating Estates. Everything was handled efficiently and made as easy as possible - helpful as it was my first rent.
Very happy in the new flat, thanks....
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Comment on agent fees
Good. Not the cheapest but also definitely not the most expensive.
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Jun 15,2018
Jun 15,2018
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As buyers you have to deal with a lot of estate agents and we had been burnt by a contract race in Peckham under KFH so we were fairly cynical to say the least! Lewis was professional the whole way through and went out of ...
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Jun 08,2018
Jun 08,2018
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Very personable and well versed in the details of the property, calm and collected. Tried very hard to get us the best deal and thoroughly believed that he actually wanted the best for us....
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Good
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Jun 07,2018
Jun 07,2018
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David was very helpful and professional. He ensured that we got the property we wanted and made sure everything ran smoothly for us. We are very grateful for his help....
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Jun 06,2018
Jun 06,2018
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David was incredibly helpful throughout the entire process of helping us find a property in Brixton and ensured all ran smoothly. He was extremely helpful when we were viewing properties and ensured things were finalised quickly and simply once we found the property we wanted....
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Jun 02,2018
Jun 02,2018
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Dom was very helpful to us as a young couple moving in together for the first time. We had many specifications and he adhered to all of them and more. Me and my partner were extremely impressed by his manner and personal touch towards us. ...
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Comment on agent fees
Completely fair enough
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May 22,2018
May 22,2018
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Josh has provided outstanding customer service from the very beginning. He went above and beyond, to ensure the majority of our requirements were met. In addition, he shared a lot of invaluable advice in terms of renting.
I would 100% recommend Josh and Keating....
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May 10,2018
May 10,2018
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Easy to arrange the viewings. Very helpful agent. Most paperwork completed online which meant it could be done when we were available....
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May 03,2018
May 03,2018
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We loved Gemma! She is personable, charming, smart and has great communication skills. She never comes across as pushy or hard-nosed, yet she is very organised, shrewd and has a lot of experience to help get clients through the door, and to achieve your asking ...
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Comment on agent fees
Very reasonable
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May 02,2018
May 02,2018
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Dom was extremely helpful in our search for a property. He had a great knowledge of the area and went out of his way to help find the perfect property for us....
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Apr 27,2018
Apr 27,2018
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Grace was very professional and pleasant to work with. She clearly knows the conveyancing process very well. She was always prompt in replying to emails and phone calls. She was instrumental in pushing the sale through after some issues that arose during the conveyancing....
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Comment on agent fees
reasonable
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Apr 27,2018
Apr 27,2018
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Very quick and helpful in his responses, David has made the process of moving in painless and clear. Would very much recommend him when looking for a new property....
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Comment on agent fees
Good
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Apr 24,2018
Apr 24,2018
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We have had a great experience with David whilst going through the letting process. He was great at giving advice throughout the application process and worked with us to make it a smooth process....
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Apr 24,2018
Apr 24,2018
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David was extremely helpful and responsive when going through the renting process and I would thoroughly recommend him for prospective tenants....
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Apr 23,2018
Apr 23,2018
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Grace was very professional, efficient and reassuring from the get-go. From me deciding to sell my flat to the advert going live took 7 days turnaround time. I had three different agencies come round to give valuations, and Grace was the only one who took the ...
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Comment on agent fees
The fees were slightly higher than those offered by the other two estate agencies, however Keating acknowledged this and I managed to negotiate the % down slightly. I was also more than happy to pay slightly more for the excellent service I received.
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Apr 16,2018
Apr 16,2018
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Grace was extremely professional but very approachable and after her pitch I was convinced to engage Keating Estates Brixton.
Thankfully it was the right choice and apart from pushing for the right price Grace micromanaged the sales negotiations right the way through to completion.
I'm ...
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Comment on agent fees
Guess the fees always seem steep particularly if the property sells quickly but I pleased to say I got what I paid for in the form of very efficient process that led to a positive conclusion
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Mar 27,2018
Mar 27,2018
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Grace and Gemma were fantastic throughout the whole process. Grace kept us constantly updated on progress and helped us get across the line just in time. Gemma, put up with our numerous requests to go back and see the property and was helpful throughout the ...
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N/A
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Mar 23,2018
Mar 23,2018
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Grace, Seb and the Keatings team worked hard securing the sale at a good price during a difficult and uncertain period in the market. They are dedicated, hardworking and trustworthy and I wouldn't hesitate to recommend them to prospective sellers and buyers alike....
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Comment on agent fees
Fees are reasonable and competitive
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Mar 15,2018
Mar 15,2018
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Natalie has been incredibly efficient and helpful. She was very patient and understanding of our professions/lack of free time too.
Pleasure to deal with.
Thank you!...
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Mar 15,2018
Mar 15,2018
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Grace did a good job of managing a fairly lengthy sale, from the point of going sale agreed to completion. The recommendation to use a damp specialist to validate the findings in the survey was particularly helpful....
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Comment on agent fees
Reasonable
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Mar 14,2018
Mar 14,2018
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My experience has been excellent. I have been impressed by the commitment shown by all at Keating's and found them to be pro-active and professional throughout the process. Gemma was clearly experienced and dedicated - Superb!
All at Keatings were friendly and focussed.
I am ...
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Comment on agent fees
Negotiated fee was good.
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Feb 23,2018
Feb 23,2018
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Matt was amazingly helpful during our property search: extremely knowledgeable about not only the properties but surrounding area as well as being friendly and unobtrusive. Matt seem genuinely interested in helping us rather than just nabbing as sale. Although we ended up finding a property ...
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Feb 09,2018
Feb 09,2018
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Lovely lady! Very fast and attentive. Professional and helpful! Really enjoyed working with her! Always seemed to be available to speak at any time....
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Feb 06,2018
Feb 06,2018
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Huge thank you to Ashleigh for her hard work and help to get everything sorted at our flat. She never failed to get assist us in getting a wide range of issues, contractors and help. Thank you for all your help and assistance. We are ...
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Feb 01,2018
Feb 01,2018
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Grace was really fantastic throughout and helped keep us calm during what, at times, was a stressful process. She was always ready to offer helpful advice and made us feel that we were the only clients she had to look after. I cannot praise her ...
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Comment on agent fees
very good value for money
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Jan 31,2018
Jan 31,2018
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Excellent customer service and communication through out the sales process always on hand if needed a bit of help or advice....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Letting Agent in SW9 
Best Letting Agent in South West London 
