98% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ...
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One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
1st Nov 2024
reviewed by 'Jose Almeida'
15th Jul 2024
reviewed by 'Adam'
30th Jan 2024
reviewed by 'Sapphire'
Opening Hours
Address
Keating Estates Ltd
427 Coldharbour Lane
Brixton,London
Greater London
SW9 8LH
020 7095 5777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £65,000 | £12,000,000 |
| Lettings | 97% | 97% | £260 | £4,680 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 77 | 3 | 310 | 11 | 87 | 1 | 72 | 3 | 7 | 1 |
Areas covered
- SE5
- SW2
- SE15
- SW9
- SE22
- SW4
- SE21
- SE24
- SE27
- SW11
- SE11
- SW8
- SE17
- SW12
- SE23
- SW16
- SE4
- SW17
- SE8
- SW3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 11,2019
Apr 11,2019
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David's approach was approachable and friendly. He replied to our queries straight away.
I would recommend him to other customers...
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Comment on agent fees
Within reason
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Apr 04,2019
Apr 04,2019
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David has been very friendly and responsive with the arrangements for my current property rental - thank you for all your help, a pleasure to work with!...
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Mar 31,2019
Mar 31,2019
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Lewis was very helpful throughout the process, and kept us in the loop the entire time. Shane and Grace were also brilliant!...
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Mar 26,2019
Mar 26,2019
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Gemma and Grace have been a fantastic help and support though our first house purchase. They were enthusiastic and helpful throughout and I would recommend them to anyone looking for a property. Thank you both very much for your advice, patience, and all that chasing ...
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No fees
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Mar 25,2019
Mar 25,2019
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Gemma has been superb finding us our first property through excellent local knowledge and giving very honest advice - thank you very much!...
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N/A
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Mar 22,2019
Mar 22,2019
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Thanks for letting the flat so swiftly and professionally. Was a pleasure to deal with and did an excellent job....
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Mar 22,2019
Mar 22,2019
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Straightforward and trustworthy.
Am currently in a wheelchair and David helped me to get in and out of properties with a lot of patience....
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Good
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Mar 19,2019
Mar 19,2019
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Matt was of great help during our property search. He took the time to properly understand our requirements and didn't waste our time with properties that didn't fit the bill. He also didn't forget us and came back to us over the course of several ...
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Mar 12,2019
Mar 12,2019
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The first estate agents I have dealt with in over 10 years that have actually helped and got back to my emails in an appropriate time frame. The staff here have made the whole process very straight forward- helping us with every query, booking second viewings, ...
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Feb 20,2019
Feb 20,2019
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We approached Keatings because it was local and had good reviews. Those reviews were justified and we were very pleased to sell. Our property was in a perilous state, not looked after and a little dirty. Keatings took the sale over for us on the ...
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Comment on agent fees
Fees very fair and agreed at early stage
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Feb 19,2019
Feb 19,2019
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David was really helpful through the whole process of renting. He really goes above and beyond in terms of answering questions and giving advice....
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Good
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Feb 18,2019
Feb 18,2019
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David was very helpful, efficient and responded to any questions promptly. He made the whole process painless and couldn't thank him enough...
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“David is an efficient and friendly individual who is always on hand to answer calls and any questions....”
Feb 12,2019
Feb 12,2019
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David is an efficient and friendly individual who is always on hand to answer calls and any questions. It is my first time renting and he has been nothing but accommodating....
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Good
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Feb 08,2019
Feb 08,2019
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Zanardi was always so helpful right from the first telephone conversation we had through to the completion of the referencing for our new flat - in such a fast paced environment you need someone as on the ball as Zanardi and the team!...
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Good
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Feb 07,2019
Feb 07,2019
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I wasn't there when Inez first showed my (now) fiancee Camilla the property. But when I happened to look at my phone at around 3pm on one Monday afternoon and saw three missed calls and half a dozen messages from Camilla, I knew something must ...
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Feb 07,2019
Feb 07,2019
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Thanks Audinga. Fast response to request for a reference for moving to a new property. Very professional and nicely written...
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Feb 06,2019
Feb 06,2019
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This was our first house purchase and Gemma was fantastic in answering all our questions and advising us on the process in her role as our agent. Very happy customers!...
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Feb 06,2019
Feb 06,2019
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David was so helpful and his advice was invaluable. He was really responsive and helped make the whole process of finding and securing a property really easy....
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Feb 01,2019
Feb 01,2019
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David was extremely polite, helpful and knowledgeable - quick to respond to any questions we had - an excellent service. Highly recommended!...
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Feb 01,2019
Feb 01,2019
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David has been incredibly helpful and reliable in processing our rental agreement. From initial phone call to arrange viewing to signing rental agreement he ensured everything ran smoothly and efficiently. Always on other end of phone and very friendly manner....
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Feb 01,2019
Feb 01,2019
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My property search was struggling a little until I met David. Prior to dealing with him I had visited some properties that bore little resemblance to the photos online. Keating Estate Agents is different, they match the needs of tenants to their excellent and wide ...
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Good
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Jan 31,2019
Jan 31,2019
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Matthew is the person you need on your side to find your property. He took us to very interesting properties always within our specifications offering advise pros and cons. He works really hard and does his research.
He helped us a lot and he was ...
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NA
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Jan 29,2019
Jan 29,2019
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I thought David was very professional and friendly. Whenever I had a query or concern he was always quick to respond and advice me. I would recommend as an agent....
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Jan 28,2019
Jan 28,2019
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Gemma has been an absolute pleasure to deal with from start to finish. We put a request in via Zoopla to view a flat in our area and Gemma was assigned to us as our agent and we could not have asked for better.
She ...
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Comment on agent fees
Fair!
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Jan 28,2019
Jan 28,2019
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We had a hiccup in our sales and Gemma really pulled all the stops out to get the ball rolling again with great effect! She was understanding of the effort needed to get a house tidy with two small children and very flexible to fit ...
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Worth it
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Jan 23,2019
Jan 23,2019
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Both Grace and Emma were professional and efficient from the get go. I cannot thank them enough, and would recommend them to anyone selling in the area.
An absolute pleasure....
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Fees were reasonable and they over delivered.
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Jan 21,2019
Jan 21,2019
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Gemma has been very responsive, helpful and most importantly knowledgeable about the property I bought through Keating Estates. She knows the area well and was an absolute pleasure to work with....
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Jan 21,2019
Jan 21,2019
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David helped us rent our dream house. He was really helpful throughout, arranging a viewing at first opportunity and giving us good tips along the way. He was very trustworthy and genuinely seemed like he had our best interests at heart. I'd be very confident ...
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Jan 17,2019
Jan 17,2019
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David has been very helpful and thanks to him I managed to get the flat with the conditions I needed on the date I could make....
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Jan 15,2019
Jan 15,2019
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Well organised, considerate and timely service. Keeps you informed and up to date. Would definitely recommend.
Is that 20 words?...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Letting Agent in SW9 
Best Letting Agent in South West London 
