“Worst agency out there...”
1 Star Review
Nov 19,2021
By:
'Lauren'
Nov 19,2021
Branch: Heswall, 23 Pensby Road
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: L15
Branch: Heswall, 23 Pensby Road
Lettings (as a Tenant)
Rent PCM: £650
Postcode: L15
2
people found
this helpful
Karl Tatler Heswall are the absolute worst agency I've ever had the displeasure of renting through.
Throughout our whole tenancy, the majority of people who work at this branch seemed incapable of returning a phonecall/email, and we had to chase and chase to get ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Would absolutely not recommend this estate ag......”
1 Star Review
Oct 07,2021
By:
'Anne'
Oct 07,2021
Branch: Wirral, 347 Woodchurch Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CH43
Branch: Wirral, 347 Woodchurch Road
Sales (Prospective customer)
Postcode: CH43
4
people found
this helpful
Would absolutely not recommend this estate agent. I visited a flat and the agent was unprepared and could not even find the garage belonging to the flat. It got worth when they lost emails from other professionals related to my purchase stipulating that they have ...
read full review
4
people found
this helpful
Was this helpful?
Yes
1 Star Review
Nov 29,2020
By:
'Robert'
Nov 29,2020
Branch: Wirral, 258 Hoylake Road
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: No
Postcode: CH46
Branch: Wirral, 258 Hoylake Road
Lettings (as a Landlord)
Rent PCM: £575
Postcode: CH46
7
people found
this helpful
I rented out my property with Karl Tatler from January 2016 and all was fine until December 2019 when my tenant lost his job and couldn't pay the rent.
The staff continuously blamed members of the team that do not work there anymore for missing tenancy agreements ...
read full review
7
people found
this helpful
Was this helpful?
Yes
1 Star Review
May 11,2018
By:
'Unhappy'
May 11,2018
Branch: Heswall, 252 Telegraph Road
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: CH46
Branch: Heswall, 252 Telegraph Road
Lettings (as a Tenant)
Rent PCM: £550
Postcode: CH46
2
people found
this helpful
Awful, dreadful, unliveable, no toilet for 4 days, asked to use a bucket, ongoing water leak, not prepared to fix it, no water pressure, when viewed no electric to turn on lights, asked us to try fuseboard, agent used light on her phone, bad communication with ...
read full review
Comment on agent fees
Bad
2
people found
this helpful
Was this helpful?
Yes
“Absolutely terrible service received as tenants in a property managed ......”
1 Star Review
Feb 16,2018
By:
'Wirral'
Feb 16,2018
Branch: Heswall, 252 Telegraph Road
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: CH47
Branch: Heswall, 252 Telegraph Road
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: CH47
2
people found
this helpful
Absolutely terrible service received as tenants in a property managed by Karl Tatler Lettings. No procedures whatsoever in place at the start of the tenancy (no check in report or inventory recommended), however at the end of the tenancy a fully detailed check out report ...
read full review
Comment on agent fees
N/A
2
people found
this helpful
Was this helpful?
Yes
“Brilliant service right from the initial instruction to moving our ......”
5 Star Review
Nov 09,2017
By:
'Jess'
Nov 09,2017
Branch: Heswall, 252 Telegraph Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CH61
Branch: Heswall, 252 Telegraph Road
Lettings (as a Landlord)
Postcode: CH61
0
people found
this helpful
Brilliant service right from the initial instruction to moving our tenant in! Alex was great explaining everything at the valuation as it was our first time being a landlord and the photos looked amazing! We were well looked after with weekly update calls and the ...
read full review
Comment on agent fees
Value for money!
0
people found
this helpful
Was this helpful?
Yes
“I am a landlord who places the tenants at the ......”
1 Star Review
Mar 14,2016
By:
'Landlord'
Mar 14,2016
Branch: Heswall, 252 Telegraph Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CH61
Branch: Heswall, 252 Telegraph Road
Lettings (as a Landlord)
Postcode: CH61
10
people found
this helpful
I am a landlord who places the tenants at the heart of the service. Therefore I took out Tatler's managed service which costs us with VAT 13.2% of the rental fee. This was put to test as soon as the first management of faulty boiler was ...
read full review
What agent could do to change your mind?
fees are unreasonable against the service
Attached Filesnbsp;
Comment on agent fees
fees are unreasonable against the service
10
people found
this helpful
Was this helpful?
Yes
“service was fantastic - they understood my needs and made ......”
5 Star Review
May 15,2015
By:
'anne'
May 15,2015
Branch: Heswall, 252 Telegraph Road
Services: Property Management
Sold price: £23000
Would you recommend?: Yes
Postcode: CH60
Branch: Heswall, 252 Telegraph Road
Property Management
Sold price: £23000
Postcode: CH60
0
people found
this helpful
service was fantastic - they understood my needs and made the process so mush easier. If I needed an taxi service again I d use them...
read full review
Comment on agent fees
very good - seemed cheaper than all others
0
people found
this helpful
Was this helpful?
Yes
“Absolutely terrible service delivered to high paying tenants. We moved ......”
1 Star Review
Feb 17,2015
By:
'Avoid'
Feb 17,2015
Branch: Heswall, 252 Telegraph Road
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: CH48
Branch: Heswall, 252 Telegraph Road
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: CH48
5
people found
this helpful
Absolutely terrible service delivered to high paying tenants. We moved into a 'managed' property that had several things wrong with it, including ovens not working (we have 4 kids!), fridge broken, burglar alarm not working (effectively nullifying our contents insurance). Reported all of these issues (and ...
read full review
What agent could do to change your mind?
charged for a second credit check (6 months after doing one) - another 300 odd pounds thank you very much
Attached Filesnbsp;
Comment on agent fees
charged for a second credit check (6 months after doing one) - another 300 odd pounds thank you very much
5
people found
this helpful
Was this helpful?
Yes