Head office, Manchester, M3
4.6/5, 522 reviews
91% recommended
100% sales valuation accuracy
95% sales fee satisfaction
84% lettings valuation accuracy
83% lettings fee satisfaction
No description for branch.
Julie Twist the City Centre Property Specialist

Opening Hours
Address

Julie Twist Properties
237-239 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 834 8486

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 95% £85,000 £524,225
Lettings 84% 83% £400 £3,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
99 12 193 25 83 1 85 2 17 5
Areas covered
  • M1
  • M2
  • M3
  • M4
  • M15
  • M5
  • M50
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TDS
Latest Properties
Images & Videos

“Awful communication, unprofessional, unhelpful, and lazy. The amount of times ......”

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Aug 21,2011
Minithumbdown
By: 'm.h'
Aug 21,2011
5 people found
this helpful
Awful communication, unprofessional, unhelpful, and lazy. The amount of times I've tried to email them, call them, come into office to speak to specific persons and have gotten fobbed off for pathetic reasons is beyond what I can remember. Had problems from the start. When ...
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Was this helpful? Yes

“I have always had good service from Julie Twist and ......”

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Aug 18,2011
Minithumbup
By: 'Anita'
Aug 18,2011
2 people found
this helpful
I have always had good service from Julie Twist and recently Ria and Lisa at Julie Twist have been extremely supportive and acted very quickly to help with a non-paying tenant....
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“Definitely the most unprofessional property agents.Julie Twist has harassed ......”

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May 11,2011
Minithumbdown
By: 'Yamini'
May 11,2011
7 people found
this helpful
Definitely the most unprofessional property agents. Julie Twist has harassed me mentally. Dealing with them is just like inviting a lot of stress. They charge you a good amount of agency fee and do not believe in providing any services. They do not treat their ...
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“Best agency I've ever dealt with... incredibility helpful and great ......”

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Feb 14,2011
Minithumbup
By: 'laura'
Feb 14,2011
2 people found
this helpful
Best agency I've ever dealt with... incredibility helpful and great communication. A pleasure to deal with thusfar!!...
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“This is the most awful agency to rent through - ......”

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Jul 23,2010
Minithumbdown
By: 'Disgruntled'
Jul 23,2010
6 people found
this helpful
This is the most awful agency to rent through - poor communication, shoddy service. May as well do it yourself, it is so stressful using them as an agent. ...
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“Everyone that I dealt with at the Manchester branch were ......”

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May 18,2010
Minithumbup
By: 'caroline'
May 18,2010
2 people found
this helpful
Everyone that I dealt with at the Manchester branch were extremely professional and friendly throughout the tenancy that I took out with them. I would really recommend this agent to anyone who is looking to rent in Manchester; all the staff are really helpful and ...
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“Very supportive and pro active staff. Thank you Julie Twist ......”

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May 17,2010
Minithumbup
By: 'luke'
May 17,2010
3 people found
this helpful
Very supportive and pro active staff. Thank you Julie Twist for your excellent service in two recent purchases...
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“Extremely helpful and efficient service - alw......”

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Jan 21,2020
Minithumbup
By: 'Chris'
Jan 21,2020
0 people found
this helpful
Extremely helpful and efficient service - always! Everyone working at Julie Twist's seems interested in providing an effective service, especially in our experience of the Lettings (Filippo) and Property (Helen) departments. Thank you very much for your help!...
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Was this helpful? Yes
By: Filippo Bennardo
Jan 21, 2020
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Thank you Chris for your positive feedback! It's nice to hear that our landlords are happy with our services. It's a pleasure working with you! ...

“Fantastic service received yet again by Julie......”

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Jan 22,2020
Minithumbup
By: 'A'
Jan 22,2020
0 people found
this helpful
Fantastic service received yet again by Julie Twist Properties. They managed to let the property in a reasonable time, great detailed check out, check in and keeping me in the loop at all times. special thanks to Louis TG and all the rental and property ...
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Was this helpful? Yes
By: Louis Twist-Green
Feb 10, 2020
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Hi A K, Thank you so much for your kind words! We look forward to working alongside you in the future. All the best, Louis Twist-Green. ...

“Outstanding After using Julie Twist for many years to let ......”

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Jan 23,2020
Minithumbup
Rebecca Dick
By: 'Kate'
Jan 23,2020
0 people found
this helpful
Outstanding After using Julie Twist for many years to let my apartment I put it on the market for sale. Three people I would like to say a HUGE thank you to: * Rebecca Dick for the initial valuation and sale * Paul Sutermire for organising the ...
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“Julie Twist Properties and all their staff offer a first ......”

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Jan 20,2020
Minithumbup
By: 'Darren'
Jan 20,2020
1 people found
this helpful
Julie Twist Properties and all their staff offer a first class service. As a landlord, my priority is good tenants, good yields and no void periods. Julie Twist has this covered time and again....
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Was this helpful? Yes
By: Filippo Bennardo
Jan 21, 2020
View all comments (1)
Thank you Darren for the positive feedback! It's always good to hear that our landlords are happy with our services. It's a pleasure working with you! ...

“Great service really professional at all leve......”

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Jan 20,2020
Minithumbup
Yvonne
By: 'Eric'
Jan 20,2020
0 people found
this helpful
Great service really professional at all levels. From acquiring a tenant to assisting in form filling etc. Thank you both Yvonne & Filippo....
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Was this helpful? Yes
By: Yvonne Cook
Jan 23, 2020
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Thank so much for your lovely comments Eric. Always happy to hear we have provided a great service to you. It is lovely to know you are back with us again ...
Staff picture Yvonne
(83)
No image available Rebecca Dick
(55)
No image available Kelly Davenport
(32)
No image available Darren Bolton
No image available Liam Rowlands
No image available Joanne Barrett
No image available Ru Kellyevans
No image available Louis
No image available Ellie
No image available Louisa
No image available Nahim
No image available Stacie

Tenant Fees

HOLDING DEPOSIT (PER TENANCY)
One weeks rent. This is to reserve the property. Please note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement ( and/or Dee of Guarantee) within 15 calendar days ( or other deadline for Agreement as mutually agreed in writing)

SECURITY DEPOSIT - FOR A RENTAL AMOUNT UNDER £50,00 PER YEAR
Five weeks rent. This is to cover damages or defaults on the part of the tenant during the tenancy.

SECURITY DEPOSIT - FOR A RENTAL AMOUNT OF OR OVER £50,00 PER YEAR)
Six weeks rent- This is to cover damages or defaults on the part of the tenant during the tenancy.

UNPAID RENT
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to purse non-payment of rent. Please note: This will not be levied until the rent is more than 14 days in arrears.

LOST KEYS (OR OTHER SECURITY DEVICE(S)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord and any other person requiring keys will be charged to the tenant.
If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for time taken replacing lost key(s) or other security device(s).

CHANGE OF SHARER
(Tenant’s Request) £50 (Inc. VAT) per replacement tenant or any reasonable cost incurred if higher.
The cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to- Rent, deposit registration as well as the preparation and execution of new legal documents.

EARLY TERMINATION
(Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s cost in re-letting the property as well as all rent due under the tenancy until the start date of the replacing tenancy. These costs will be no more that the maximum amount of rent outstanding on the tenancy.

CLEANING CHARGES
Check out cleans from £80(Inc. VAT)
Carpet and upholstery cleaning from £25(Inc. VAT)
Appliance/oven cleaning from £20(Inc. VAT)
Rubbish Removal £3.50 (inc. VAT) per bin bag
Furniture Removal (price will depend on size and quantity of items)
Last updated at 08/06/2019, 4:53 PM by Julie Twist
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Julie Twist Properties
Complaints Handling Procedures
1.    Any complaints to be dealt with under this procedure should be in writing.
 
2.      The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.
  
3.      Your complaint will be acknowledged within 3 working days of receiving the initial complaint.
 
4.      You complaint will then be fully investigated and a detailed written response will be made.
 
5.      If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to [email protected] or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.
 
6.      In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter.  The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX.  Tel: 01722 333306   Fax: 01722 332296.
 
 
 
 
 
Last updated at 2:18 PM 22/12/2021 by allAgents

Awards won by Julie Twist Properties, Manchester M3 4EN



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Julie Twist Properties

Branch - Head office, Manchester, M3