Ancoats, Manchester, M4
4.8/5, 56 reviews
95% recommended
100% sales valuation accuracy
97% sales fee satisfaction
60% lettings valuation accuracy
92% lettings fee satisfaction
No description for branch.
Julie Twist the City Centre Property Specialist

Opening Hours
Address

Julie Twist Properties
MM2 Buildings Pickford Street
Manchester
Greater Manchester
M4 5BT
0161 834 8486

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 97% £88,000 £502,000
Lettings 60% 92% £650 £925
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 6 0 15 0 21 0 5 3
Areas covered
  • M1
  • M2
  • M3
  • M4
  • M5
  • M15
  • M50
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TDS
Latest Properties
Images & Videos

“We recently bought an investment flat through Julie Twist & as ......”

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Oct 09,2017
Minithumbup
By: 'Claire'
Oct 09,2017
1 people found
this helpful
We recently bought an investment flat through Julie Twist & as it needed a complete refurbishment & I was managing it remotely from London whilst pregnant, they offered their in-house service. I have renovated many properties, but have never had such an easy experience with a builder! ...
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Comment on agent fees
All fees were discussed before the work commenced.
Was this helpful? Yes

“I can't recommend them enough!Firstly, they gave a higher ......”

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Sep 17,2017
Minithumbup
Rebecca Dick
By: 'monique'
Sep 17,2017
1 people found
this helpful
I can't recommend them enough! Firstly, they gave a higher valuation than the other estate agents I spoke to and they managed to find 8 buyers within one week (of which seven offered above asking). Once a buyer was in place, Paul kept me frequently updated ...
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Comment on agent fees
Whilst the fees were slightly higher than some of the other agents I considered, it was well worth the extra cost.
Was this helpful? Yes
By: Paul & Rebecca
Sep 19, 2017
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Hi Monique, Thank you so much for the kind review and lovely comments. It is much appreciated. Kind Regards Paul & Rebecca ...

“Very helpful throughout process of purchasing a property. Always quick ......”

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Sep 16,2017
Minithumbup
By: 'Lauren'
Sep 16,2017
1 people found
this helpful
Very helpful throughout process of purchasing a property. Always quick to respond to emails and phone calls. Chased up outstanding information without being prompted....
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Comment on agent fees
Did not experience fees as a buyer not seller
Was this helpful? Yes
By: Paul
Sep 19, 2017
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Hi Lauren Thanks again for the kind review. It was a pleasure working with you Kind Regards Paul ...

“Really like to thank Paul and all at Julie Twist ......”

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Sep 11,2017
Minithumbup
By: 'Declan'
Sep 11,2017
0 people found
this helpful
Really like to thank Paul and all at Julie Twist for pushing the sale of my property through. I was kept up to date at all times promptly and efficiently....
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Comment on agent fees
very competitive.
Was this helpful? Yes
By: Paul
Sep 19, 2017
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Hi Declan Thanks for your comments it was a pleasure to get your sale through Sales Team @ Julie Twist ...

“Polite and helpful. Even when he was not available another ......”

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Sep 06,2017
Minithumbup
By: 'Gillian'
Sep 06,2017
1 people found
this helpful
Polite and helpful. Even when he was not available another member of the team helped or passed on messages. Whole process took a little longer than expected because first sale fell through. The team was quick to find another buyer....
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Comment on agent fees
High but because we live so far away we wanted an Estate Angent who would sort everything with out hassle.
Was this helpful? Yes
By: Paul
Sep 19, 2017
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Hi Gillian, Thanks for the lovely comments, that is much appreciated Kind Regards Paul ...

“Paul was incredibly helpful throughout the process, following up promptly ......”

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Sep 02,2017
Minithumbup
By: 'Selina'
Sep 02,2017
1 people found
this helpful
Paul was incredibly helpful throughout the process, following up promptly on any requests for information or assistance in progressing any matters with the sellers or solicitors. Provided very good support throughout....
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Comment on agent fees
Fees were fair.
Was this helpful? Yes
By: Paul
Sep 19, 2017
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Thanks for the lovely review Selina, it is much appreciated :-) ...

“Paul was very competent in dealing with the sales process ......”

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Aug 31,2017
Minithumbup
By: 'Incom'
Aug 31,2017
0 people found
this helpful
Paul was very competent in dealing with the sales process and always exhibited good communication skills, professional approach, with a very reassuring nature....
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Comment on agent fees
Competitive
Was this helpful? Yes

“Paul was very attentive throughout our purchase and was always ......”

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Aug 31,2017
Minithumbup
By: 'JB'
Aug 31,2017
0 people found
this helpful
Paul was very attentive throughout our purchase and was always willing to do what he could to keep things moving to everyone's satisfaction....
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“Margaret and Alan the maintenance man are always friendly, quick ......”

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Aug 29,2017
Minithumbup
By: 'Sallie'
Aug 29,2017
0 people found
this helpful
Margaret and Alan the maintenance man are always friendly, quick and reliable should we ever need any maintenance work doing at the flat. Thanks...
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“Based on a Purchase in 2017, JT appear to be marketing ......”

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Aug 19,2017
Minithumbup
Rebecca Dick
By: 'S'
Aug 19,2017
0 people found
this helpful
Based on a Purchase in 2017, JT appear to be marketing amongst the tidier and well-maintained properties. Paul proactively chased our conveyancing solicitor (whom appeared to be the weakest link in terms of expediency). There are a few JT branches in/around Manchester which proved convenient. ...
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By: Paul & Rebecca
Sep 19, 2017
View all comments (1)
Thanks again for your comments Stephen and all the best :-) Paul & Rebecca ...

“Best service ever! We would especially thank Sarah Leach, who ......”

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Aug 05,2017
Minithumbup
By: 'xiaoting'
Aug 05,2017
0 people found
this helpful
Best service ever! We would especially thank Sarah Leach, who is super efficient, responsible and kind. She helped us a lot to communicate with the developer and solicitor. She helped to make the purchase go very smoothly. She always respond me within one hour, which ...
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Comment on agent fees
good
Was this helpful? Yes

“Brilliant customer service from Paul through out the recent sale ......”

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Jul 24,2017
Minithumbup
Rebecca Dick
By: 'Callum'
Jul 24,2017
0 people found
this helpful
Brilliant customer service from Paul through out the recent sale of my property. With delays cropping up due to challenging lawyers, Paul was always chasing and providing feedback where needed in the process. From this, i always felt like he was on top of sale ...
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Comment on agent fees
Since only previously using agents in the Newcastle are i have been used to dealing with lower fee's, and before selecting JT i spoke to a number of other agents who were more flexible on there rates.
Was this helpful? Yes
By: Paul
Aug 03, 2017
View all comments (1)
Hi Callum, Thanks for the great review, it was a pleasure working with you. All the best Paul ...

“Brilliant the whole process - and it took a long ......”

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Jul 12,2017
Minithumbup
By: 'C'
Jul 12,2017
0 people found
this helpful
Brilliant the whole process - and it took a long time! Always kept me updated and was happy to answer any questions....
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Was this helpful? Yes
By: Paul
Aug 03, 2017
View all comments (1)
Hi Catherine Thank you for the great review, I hope you are now settled well in your new home Many Thanks Paul ...

“Paul has been really helpful for over a year. Prompt ......”

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Jun 22,2017
Minithumbup
By: 'Sez'
Jun 22,2017
1 people found
this helpful
Paul has been really helpful for over a year. Prompt on sending updates and responding back to queries. He's been liaising between the client & development side really well with any issues or enquiries between the two parties....
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Was this helpful? Yes
By: Paul
Aug 03, 2017
View all comments (1)
Hi Seza Thank you again for the nice review, I hope you have settled in your new home well Many Thanks Paul ...

“Paul was quick to respond to emails, and arranged viewings ......”

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Jun 20,2017
Minithumbup
By: 'CLR'
Jun 20,2017
0 people found
this helpful
Paul was quick to respond to emails, and arranged viewings for me quickly and promptly, understanding my need for these to be on an evening or at a weekend. On the day of completion Paul stayed until past 6 so that I could pick up my ...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Paul
Aug 04, 2017
View all comments (1)
Hi Catherine Thank you for the great review, I hope you are now settled well in your new home Many Thanks Paul ...

“It's the second time I had dealings with Paul.As ......”

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May 05,2017
Minithumbup
By: 'Liz'
May 05,2017
0 people found
this helpful
It's the second time I had dealings with Paul. As always very efficient,very professional Nothing is to much .Once again excellent service....
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Was this helpful? Yes

“Alan did some excellent repair work to out apartment. The ......”

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Apr 19,2017
Minithumbup
By: 'Karl'
Apr 19,2017
0 people found
this helpful
Alan did some excellent repair work to out apartment. The Bathroom floor was in poor condition and Alan did a professional job of resurfacing the floor and replacing the lino. He's also treated the damp in the bedrooms and repainted the rooms; the rooms now ...
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Comment on agent fees
Good
Was this helpful? Yes

“The whole sale went pretty smoothly from start to finish, ......”

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Jan 20,2017
Minithumbup
Rebecca Dick
By: 'Mark'
Jan 20,2017
0 people found
this helpful
The whole sale went pretty smoothly from start to finish, it was very straightforward, I was always able to get hold of someone when I needed to which was the main thing...
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“I have just completed my purchase and the respond was ......”

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Jan 20,2017
Minithumbup
Rebecca Dick
By: 'nyc2052'
Jan 20,2017
0 people found
this helpful
I have just completed my purchase and the respond was always prompt. I know nothing about the purchasing process and the agent has guided me throughout the process, the team made it painless and easy....
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“Professional, Helpful & Efficient Service. It was a fairly smooth process ......”

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Nov 27,2016
Minithumbup
By: 'Lizhomes'
Nov 27,2016
1 people found
this helpful
Professional, Helpful & Efficient Service. It was a fairly smooth process even though we had a few issues, along the way. Paul dealt with them without any fuss and was always polite. A Good Experience. Highly recommended...
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Comment on agent fees
A Fair Price For Agent's Fees
Was this helpful? Yes
By: Paul
Dec 05, 2016
View all comments (1)
Thank you so much for the lovely review. Much appreciated and lovely to work with you :-) ...

“Wall heater replacement. Dave was really friendly, on time and ......”

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Nov 22,2016
Minithumbup
By: 'Dom'
Nov 22,2016
0 people found
this helpful
Wall heater replacement. Dave was really friendly, on time and very communicative. He waited patiently for me when I was a little late on letting him into my apartment. He also offered professional advice on some draft issues I was having in my bathroom and ...
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Comment on agent fees
Part of maintenance contract.
Was this helpful? Yes

“All items by Paul Sutemire and Kelly Davenport were dealt ......”

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Oct 14,2016
Minithumbup
By: 'T'
Oct 14,2016
0 people found
this helpful
All items by Paul Sutemire and Kelly Davenport were dealt with effectively and within time limits. Paul Sutemire maintained strong communication throughout the purchasing process and acted as a good intermediary. Any issues or outstanding items were quickly addressed,...
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Comment on agent fees
Agent fees were not applicable in my case as I was purchasing the property. All fee's would have come out of the final sale price.
Was this helpful? Yes

“Fantastic, impressed by Paul's proactivity during conveyancing stages. They seemed ......”

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Oct 10,2016
Minithumbup
By: 'Steve'
Oct 10,2016
0 people found
this helpful
Fantastic, impressed by Paul's proactivity during conveyancing stages. They seemed to care about the process at every stage and I'd absolutely recommend....
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Comment on agent fees
I was a buyer.
Was this helpful? Yes

“Excellent service from start to finish.Very professional and very ......”

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Sep 28,2016
Minithumbup
By: 'Liz'
Sep 28,2016
2 people found
this helpful
Excellent service from start to finish. Very professional and very efficient . The most efficient agency I come across in UK. I lived all over the country and had plenty of experiance with various agencies. My apartment was sold very quickly....
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Comment on agent fees
Good
Was this helpful? Yes
By: Paul Sutemire
Sep 30, 2016
View all comments (1)
Hi Liz, Thanks for the wonderful compliment, I am glad you was happy with the service and I hope you have a lovely time on your cruise. Thanks again, Paul ...

“Paul was excellent in handling the purchase of our flat. ......”

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Jul 26,2016
Minithumbup
By: 'N'
Jul 26,2016
1 people found
this helpful
Paul was excellent in handling the purchase of our flat. He was an extremely effective mediator when, on several occasions, we and the vendors had different perspectives. He was always very reliable calm and efficient. He was just really good to deal with....
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Comment on agent fees
N/A
Was this helpful? Yes

“We have recently sold our apartment through Julie Twist. The ......”

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Jul 25,2016
Minithumbup
By: 'Dominic'
Jul 25,2016
1 people found
this helpful
We have recently sold our apartment through Julie Twist. The experience of using them has been positive with their location enabling ease of undertaking viewings. Ani undertook this with a high degree of professionalism. The selling process continued through Paul who was efficient in his ...
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Comment on agent fees
A percentage fee was discussed early on in the process. The fee was reasonable and was competitive.
Was this helpful? Yes
By: Paul & Ani
Jul 25, 2016
View all comments (1)
Hi Dominic, Thank you for the positive feedback it is much appreciated and it was great working with you. All the best in the future! Kind Regards Paul & Ani ...
No image available Rebecca Dick
(55)
No image available Kelly Davenport
(32)

Tenant Fees

HOLDING DEPOSIT (PER TENANCY)
One weeks rent. This is to reserve the property. Please note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement ( and/or Dee of Guarantee) within 15 calendar days ( or other deadline for Agreement as mutually agreed in writing)

SECURITY DEPOSIT - FOR A RENTAL AMOUNT UNDER £50,00 PER YEAR
Five weeks rent. This is to cover damages or defaults on the part of the tenant during the tenancy.

SECURITY DEPOSIT - FOR A RENTAL AMOUNT OF OR OVER £50,00 PER YEAR)
Six weeks rent- This is to cover damages or defaults on the part of the tenant during the tenancy.

UNPAID RENT
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to purse non-payment of rent. Please note: This will not be levied until the rent is more than 14 days in arrears.

LOST KEYS (OR OTHER SECURITY DEVICE(S)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord and any other person requiring keys will be charged to the tenant.
If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for time taken replacing lost key(s) or other security device(s).

CHANGE OF SHARER
(Tenant’s Request) £50 (Inc. VAT) per replacement tenant or any reasonable cost incurred if higher.
The cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to- Rent, deposit registration as well as the preparation and execution of new legal documents.

EARLY TERMINATION
(Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s cost in re-letting the property as well as all rent due under the tenancy until the start date of the replacing tenancy. These costs will be no more that the maximum amount of rent outstanding on the tenancy.

CLEANING CHARGES
Check out cleans from £80(Inc. VAT)
Carpet and upholstery cleaning from £25(Inc. VAT)
Appliance/oven cleaning from £20(Inc. VAT)
Rubbish Removal £3.50 (inc. VAT) per bin bag
Furniture Removal (price will depend on size and quantity of items)
Last updated at 08/06/2019, 4:53 PM by Julie Twist
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Julie Twist Properties
Complaints Handling Procedures
1. Any complaints to be dealt with under this procedure should be in writing.

2. The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.

3. Your complaint will be acknowledged within 3 working days of receiving the initial complaint.

4. You complaint will then be fully investigated and a detailed written response will be made.

5. If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to [email protected] or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.

6. In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter. The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX. Tel: 01722 333306 Fax: 01722 332296.
Last updated at 2:24 PM 22/12/2021 by allAgents

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Julie Twist Properties

Branch - Ancoats, Manchester, M4