“We had an unusual number of viewings on our property ......”
5 Star Review
Apr 01,2016
By:
'GaryS'
Apr 01,2016
Services: Sales (as a Vendor)
Sold price: £197500
Would you recommend?: Yes
Postcode: DL11
Sales (as a Vendor)
Sold price: £197500
Postcode: DL11
0
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We had an unusual number of viewings on our property and these were all dealt with by Hopper's staff as this is a second home. We were kept informed of all viewings and feedback, and they were very proactive after a sale had been agreed. ...
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Comment on agent fees
Average fee proposal, although with the amount of work that proved to be necessary we were very happy with it!
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“Initially Tom was communicative and seemed to keep us well ......”
3 Star Review
Mar 31,2016
By:
'Poor'
Mar 31,2016
Services: Sales (as a Vendor)
Sold price: £225
Would you recommend?: No
Postcode: DL8
Sales (as a Vendor)
Sold price: £225
Postcode: DL8
1
people found
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Initially Tom was communicative and seemed to keep us well informed.
However, throughout the transaction we formed the opinion that he was too friendly with the buyer and seemed to be in touch with them without passing on information to us.
We were very concerned ...
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What agent could do to change your mind?
Competitive but in view of our comments not good value
Attached Filesnbsp;
Comment on agent fees
Competitive but in view of our comments not good value
1
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“In all my dealings with Stella and Elizabeth tofind them ......”
5 Star Review
Mar 29,2016
By:
'JS'
Mar 29,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DL8
Sales (as a Vendor)
Postcode: DL8
0
people found
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In all my dealings with Stella and Elizabeth tofind them to be courteous, professional, positive and friendly, ready to help with any queries and issues. Stella was good at negotiations - although somewhat disappointed in the price I think it was reasonable given the market ...
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Comment on agent fees
Good
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“We have had a really excellent experience with Sue Calvert. ......”
5 Star Review
Mar 25,2016
By:
'HD'
Mar 25,2016
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: CA17
Lettings (as a Tenant)
Rent PCM: £800
Postcode: CA17
0
people found
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We have had a really excellent experience with Sue Calvert. She was extremely helpful in a very difficult situation as we were relocating from the USA, even arranging a viewing for my parents! All of our queries were answered fully and very promptly. She went ...
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Comment on agent fees
It's a while since we have rented a house in the UK and fees always seem quite a lot of money. However, you get what you pay for and the service we have received thus far has been very good.
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“From the outset, Sue and John were friendly, professional and ......”
5 Star Review
Mar 25,2016
By:
'Lyons'
Mar 25,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CA17
Lettings (as a Landlord)
Postcode: CA17
0
people found
this helpful
From the outset, Sue and John were friendly, professional and helpful. As we are new to the Letting market, their approach encouraged confidence and the feeling we were in good hands....
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Comment on agent fees
We looked at the websites of other agents and they appeared to be within the market norm. We feel that Hoppers will be managing the Let, the fees are acceptable.
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“Emma has served us exceptionally well with the sale of ......”
5 Star Review
Feb 29,2016
By:
'Ian'
Feb 29,2016
Services: Sales (as a Vendor)
Sold price: £600000
Would you recommend?: Yes
Postcode: DL11
Sales (as a Vendor)
Sold price: £600000
Postcode: DL11
0
people found
this helpful
Emma has served us exceptionally well with the sale of our properties,through some long and arduous negotiations and clarification of easements rights. she has been diligent, charming efficient and effective. This was a complex sale of a complex of cottages....
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Comment on agent fees
Good
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“I could not find anything wrong with the service I ......”
4 Star Review
Dec 16,2015
By:
'kevin'
Dec 16,2015
Services: Sales (as a Vendor)
Sold price: £224000
Would you recommend?: Yes
Postcode: DL8
Sales (as a Vendor)
Sold price: £224000
Postcode: DL8
0
people found
this helpful
I could not find anything wrong with the service I received with the sale of my house form Hopper's Estate Agents. I felt that the property was advertised well and the description was accurate.
However I did have to contact them regards feedback from viewings ...
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0
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“I was very happy with the way in which Hoppers ......”
5 Star Review
Dec 10,2015
By:
'Andrew'
Dec 10,2015
Services: Sales (as a Vendor)
Sold price: £285000
Would you recommend?: Yes
Postcode: DL1
Sales (as a Vendor)
Sold price: £285000
Postcode: DL1
0
people found
this helpful
I was very happy with the way in which Hoppers helped sell my property.
I renovated Low Barn from a derelict building into a 3 bed house and Hoppers where involved from start to finish and helped determine the client base and gave good advise to ...
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0
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“I have used J R Hopper & Co four times now ......”
5 Star Review
Dec 08,2015
By:
'Heather'
Dec 08,2015
Services: Lettings (as a Landlord)
Rent PCM: £500
Would you recommend?: Yes
Postcode: RUSK
Lettings (as a Landlord)
Rent PCM: £500
Postcode: RUSK
0
people found
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I have used J R Hopper & Co four times now to let my property in Hawes. Each time I have found them to be efficient and reliable. Their staff are friendly and approachable and have dealt with the letting and any queries I have had ...
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Comment on agent fees
Fine - in line with the going rate I would say.
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“J R Hopper have been an excellent Estate Agent to ......”
5 Star Review
Dec 04,2015
By:
'Christine'
Dec 04,2015
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Tenant)
Rent PCM: £575
Postcode: DL8
0
people found
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J R Hopper have been an excellent Estate Agent to deal with. Moving house can be a stressful time and from start to finish all the staff that we dealt with were helpful, friendly, extremely professional and made the whole process go smoothly for us. ...
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0
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“Fantastic, very professional and efficient service in the letting on ......”
5 Star Review
Nov 13,2015
By:
'Piers'
Nov 13,2015
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Landlord)
Rent PCM: £550
Postcode: DL8
0
people found
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Fantastic, very professional and efficient service in the letting on my house. Staff are friendly and thorough and I would recommend them whole heartedly....
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Comment on agent fees
I thought they were perfectly reasonable.
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“A massive thank you to the JR Hopper & Co team, ......”
5 Star Review
Nov 12,2015
By:
'Emma'
Nov 12,2015
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DL8
Sales (as a Buyer)
Postcode: DL8
0
people found
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A massive thank you to the JR Hopper & Co team, particularly Sarah who was always professional, super efficient and extremely helpful with advice and support on our roller coaster ride to buy our 1st family home! We made it! Thank you....
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“Very impressed with the help given to us by Charlotte ......”
5 Star Review
Nov 11,2015
By:
'Jonathan'
Nov 11,2015
Services: Sales (as a Buyer)
Sold price: £185000
Would you recommend?: Yes
Postcode: DL8
Sales (as a Buyer)
Sold price: £185000
Postcode: DL8
0
people found
this helpful
Very impressed with the help given to us by Charlotte Teasdale, who's been friendly, cheerful and always quick to respond to questions. The service from J R Hopper is first rate....
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0
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“Charlotte was most helpful and instrumental in the sale of ......”
4 Star Review
Nov 07,2015
By:
'Anthony'
Nov 07,2015
Services: Sales (as a Vendor)
Sold price: £185000
Would you recommend?: Yes
Postcode: DO8
Sales (as a Vendor)
Sold price: £185000
Postcode: DO8
0
people found
this helpful
Charlotte was most helpful and instrumental in the sale of the Cottage she kept me informed by email and phone and regular updates she remained positive dispite my grumpy behaviour to some of the requests....
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Comment on agent fees
Standard fees
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“JR Hopper are the letting agents for my flat in ......”
5 Star Review
Nov 04,2015
By:
'Diane'
Nov 04,2015
Services: Lettings (as a Landlord)
Rent PCM: £400
Would you recommend?: Yes
Postcode: BD24
Lettings (as a Landlord)
Rent PCM: £400
Postcode: BD24
0
people found
this helpful
JR Hopper are the letting agents for my flat in Settle. I have always found then all to be very professional in their conduct both in finding new tenants and dealing with any problems which might arise. They are all very polite and keep me ...
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“We found Hoppers staff very helpful and supportive through the ......”
5 Star Review
Oct 23,2015
By:
'NRiggs'
Oct 23,2015
Services: Sales (as a Vendor)
Sold price: £475000
Would you recommend?: Yes
Postcode: DL8
Sales (as a Vendor)
Sold price: £475000
Postcode: DL8
0
people found
this helpful
We found Hoppers staff very helpful and supportive through the process of selling our property. I found them to be realistic in their valuations and sold very quickly - offer within 48 hrs but took a bit longer to complete as buyers had a house to ...
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Comment on agent fees
Felt fees were very reasonable.
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“This is the second time we have used Hoppers to ......”
5 Star Review
Oct 22,2015
By:
'Mr'
Oct 22,2015
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Tenant)
Rent PCM: £500
Postcode: DL8
0
people found
this helpful
This is the second time we have used Hoppers to move home. Brilliant service and done with ease. I would love to say i eill not be moving again!!!. But i will im sure, hoppers will be my first choice.
Highly recomended...
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Comment on agent fees
I think once you are on a contract with a agent and just swapping addresses the fee should be half, on comparison to our last contract it only has the address of new property changed. Seems a little high of a admin cost just to amend the date cost and address.
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“The Hopper team did everything right in terms of advising ......”
5 Star Review
Oct 19,2015
By:
'Alan'
Oct 19,2015
Services: Lettings (as a Landlord)
Rent PCM: £800
Would you recommend?: Yes
Postcode: DL6
Lettings (as a Landlord)
Rent PCM: £800
Postcode: DL6
0
people found
this helpful
The Hopper team did everything right in terms of advising on how to prepare the property for optimum rental condition, timing and rent level. They identified a number of potential tenants, arranged several viewings, and quietly advised on the suitability and likelihood of "success" with ...
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Comment on agent fees
First month rent, to cover marketing the property, finding a tenant and taking photos and inventory on entry, and arranging deposit.
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“We have rented our property through JR Hopper for 15 years ......”
5 Star Review
Oct 03,2015
By:
'David'
Oct 03,2015
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Landlord)
Rent PCM: £600
Postcode: DL8
1
people found
this helpful
We have rented our property through JR Hopper for 15 years and have seen their service develop over that period. We live in Bristol, so we rely on them as our Agent to act on our behalf. Our last change of tenant involved a re-furbishment of ...
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Comment on agent fees
Hoppers had moved to a fixed fee from just taking the first month's rent as their re-letting fee. In recognition of the way they had managed the challenging situation involved in the change of tenant, we agreed to increase the re-letting fee to a full month's rent.
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“John was and is fantastic, he helped me get into ......”
5 Star Review
Sep 30,2015
By:
'Lauren'
Sep 30,2015
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: DL8.
Lettings (as a Tenant)
Rent PCM: £500
Postcode: DL8.
0
people found
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John was and is fantastic, he helped me get into the property quickly and was very thorough. He's given me the confidence that JR Hopper will be great to deal with throughout my tenancy....
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“John has sorted out a few problems that we had ......”
5 Star Review
Sep 18,2015
By:
'Louise'
Sep 18,2015
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Tenant)
Rent PCM: £675
Postcode: DL8
0
people found
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John has sorted out a few problems that we had straight away. Very good service, I am very happy with renting through Hoppers....
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“All staff were extremely helpful and knowledgeable and were always ......”
5 Star Review
Sep 11,2015
By:
'GPD'
Sep 11,2015
Services: Sales (as a Buyer)
Sold price: £207500
Would you recommend?: Yes
Postcode: DL8
Sales (as a Buyer)
Sold price: £207500
Postcode: DL8
0
people found
this helpful
All staff were extremely helpful and knowledgeable and were always willing - and able - to answer any queries I had
I dealt as much as possible with Claire who remained friendly and professional at all times...
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“I appreciated the continuity provided throughout the sale and the ......”
5 Star Review
Sep 10,2015
By:
'MJB'
Sep 10,2015
Services: Sales (as a Vendor)
Sold price: £425000
Would you recommend?: Yes
Postcode: DL11
Sales (as a Vendor)
Sold price: £425000
Postcode: DL11
0
people found
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I appreciated the continuity provided throughout the sale and the prompt reply by email for any questions that arose. I felt that the team at Leyburn worked together and even though I dealt mainly with Claire, when she was unavailable other members of the team ...
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“All staff were very helpful, have been willing to show ......”
4 Star Review
Sep 10,2015
By:
'L'
Sep 10,2015
Services: Sales (as a Buyer)
Sold price: £180000
Would you recommend?: Yes
Postcode: DL8
Sales (as a Buyer)
Sold price: £180000
Postcode: DL8
0
people found
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All staff were very helpful, have been willing to show us around the property a few times at short notice. We are moving to the UK from overseas and so they have been great at keeping in touch....
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“Sue's advice and guidance is sound, constructive and straight to ......”
5 Star Review
Sep 03,2015
By:
'V'
Sep 03,2015
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Landlord)
Postcode: DL8
0
people found
this helpful
Sue's advice and guidance is sound, constructive and straight to the point and always delivered in a very pleasant manner, which we greatly appreciate. John was also very helpful and if unavailable when we rang, he always returned our calls as soon as possible, which ...
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“Excellent from start to finish. Good photos, advice on price ......”
5 Star Review
Aug 11,2015
By:
'Len'
Aug 11,2015
Services: Sales (as a Vendor)
Sold price: £217000
Would you recommend?: Yes
Postcode: DL8
Sales (as a Vendor)
Sold price: £217000
Postcode: DL8
0
people found
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Excellent from start to finish. Good photos, advice on price and negotiating with potential purchasers. Always pleasant and responded quickly to emails. Well done!!...
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“Both members of staff were well mannered and professional.The ......”
5 Star Review
Aug 07,2015
By:
'Chris'
Aug 07,2015
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Tenant)
Rent PCM: £650
Postcode: DL8
0
people found
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Both members of staff were well mannered and professional.
The process was made simple by them.
I didn't think much of the referencing company who kept sending same requests to my accountant
But the both Sue and John were first class much better than other ...
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“Charlottes manner was excellent,her efforts were superb,a fuss ......”
5 Star Review
Jul 28,2015
By:
'Trevor'
Jul 28,2015
Services: Sales (as a Vendor)
Sold price: £200000
Would you recommend?: Yes
Postcode: CA17
Sales (as a Vendor)
Sold price: £200000
Postcode: CA17
0
people found
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Charlottes manner was excellent,her efforts were superb,a fuss free attitude mekes her eminently suited to this position,I can not over emphasise our thanks to her & would not hesitate wholeheatedly to recommend her to either vendors or purchasers,her fuss free attitude makes ...
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“John was very professional, informative and helpful. This has made ......”
5 Star Review
Jul 19,2015
By:
'Matt'
Jul 19,2015
Services: Lettings (as a Tenant)
Rent PCM: £425
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Tenant)
Rent PCM: £425
Postcode: DL8
0
people found
this helpful
John was very professional, informative and helpful. This has made the whole process as easy as it possibly can be. We had a very positive experience with this estate agent and I would highly recommend using them...
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“Trish spent all morning and half of an afternoon with ......”
5 Star Review
Jul 16,2015
By:
'Mr'
Jul 16,2015
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DL8
Sales (as a Buyer)
Postcode: DL8
0
people found
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Trish spent all morning and half of an afternoon with us whilst we viewed 5 houses in the area. She was very helpful in providing local information to us (we are new to the area) and she was also very patient with us. We spoke to ...
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