“Fast and efficient went the extra mile to endure a ......”
5 Star Review
Dec 20,2016
By:
'Matt'
Dec 20,2016
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: LA2
Lettings (as a Tenant)
Rent PCM: £500
Postcode: LA2
0
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Fast and efficient went the extra mile to endure a speedy and hassle free move. Always available and replied to queries efficiently and quickly....
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Comment on agent fees
Fair
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Yes
“Amy couldn't have been more helpful to me.She kept ......”
5 Star Review
Dec 19,2016
By:
'Fred'
Dec 19,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CA17
Lettings (as a Tenant)
Postcode: CA17
0
people found
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Amy couldn't have been more helpful to me.She kept me informed at all times of what was happening and after I moved in I had a couple of queries and a problem with the tv socket which were all resolved very quickly....
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Comment on agent fees
I thought £200 was dear as my last fees were £125
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“Have dealt with Sue Calvert quite a few times and ......”
5 Star Review
Dec 12,2016
By:
'Val'
Dec 12,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Landlord)
Postcode: DL8
0
people found
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Have dealt with Sue Calvert quite a few times and always find her to be 'straight to the point' and able to consistently offer very sound advice in a polite and professional manner. I have always greatly appreciated and valued her help and her honesty ...
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Comment on agent fees
I am always made aware of the fees and accept them.
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“Although the letting got off to a slow start, Sue ......”
4 Star Review
Nov 24,2016
By:
'Maneman'
Nov 24,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CA17
Lettings (as a Landlord)
Postcode: CA17
0
people found
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Although the letting got off to a slow start, Sue remained optimistic and enthusiastic about the potential for an early resolution. We had hoped for a slight increase in the letting income but Sue reassured us that the property would attract more interest if the ...
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Comment on agent fees
Given the comment above, losing more income in fees is always going to be difficult but we are aware of how the system works and have agreed.
0
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“excellent care from beginning to end of our move to ......”
5 Star Review
Nov 10,2016
By:
'Kerry'
Nov 10,2016
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Tenant)
Rent PCM: £450
Postcode: DL8
0
people found
this helpful
excellent care from beginning to end of our move to North Yorkshire....we were kept well informed throughout the process, from the viewing , through the referencing , and to getting the keys.....very helpful and friendly staff...
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Comment on agent fees
reasonable amount charged, in line with other Agents
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Yes
“Constant communication even when I was working away. Kept me ......”
5 Star Review
Oct 18,2016
By:
'Lee'
Oct 18,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DL10
Lettings (as a Tenant)
Postcode: DL10
0
people found
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Constant communication even when I was working away. Kept me informed with everything what was happening. Very much appreciated from all involved.
Would definately recommend...
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“Amy was very friendly and helpful and as first time ......”
5 Star Review
Sep 28,2016
By:
'Karen'
Sep 28,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Tenant)
Postcode: DL8
0
people found
this helpful
Amy was very friendly and helpful and as first time tenants we found her guidance invaluable. Amy returned calls and replied to emails very promptly which during the stressful time of moving house was very much appreciated....
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Comment on agent fees
n/a
0
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Yes
“Sue was very professional in my dealings with her and ......”
5 Star Review
Sep 16,2016
By:
'Jane'
Sep 16,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DL83
Lettings (as a Landlord)
Postcode: DL83
0
people found
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Sue was very professional in my dealings with her and also extremely thorough. She made herself available to me when I needed to speak to her and provided me with all the information I required, she also found me tenants very swiftly....
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Comment on agent fees
Reasonable
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“very helpful and took time to come and take photos ......”
4 Star Review
Sep 12,2016
By:
'r'
Sep 12,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Tenant)
Postcode: DL8
0
people found
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very helpful and took time to come and take photos as evidence of damage not listed on the tenancy inventory.
I was surprised that the property had not been given a thorough clean and the garden was overgrown (requiring immediate attention) before it was let ...
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0
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“First class service, we were kept fully informed every step ......”
5 Star Review
Aug 08,2016
By:
'DJR'
Aug 08,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DL8
Sales (as a Buyer)
Postcode: DL8
0
people found
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First class service, we were kept fully informed every step of the way. Efficient, friendly and helpful 7 days a week....
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0
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Yes
“I was delighted that a tenant was found within a ......”
4 Star Review
Aug 05,2016
By:
'Alison'
Aug 05,2016
Services: Lettings (as a Landlord)
Rent PCM: £495
Would you recommend?: Yes
Postcode: BD24
Lettings (as a Landlord)
Rent PCM: £495
Postcode: BD24
0
people found
this helpful
I was delighted that a tenant was found within a week of advertising (this also involved the Settle office who are fantastic). The lettings process was completed efficiently....
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Comment on agent fees
Fair and at market level
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Yes
“Sue came out and gave good practical advise on how ......”
5 Star Review
Jul 13,2016
By:
'Bern'
Jul 13,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Landlord)
Postcode: DL8
0
people found
this helpful
Sue came out and gave good practical advise on how to make the property more saleable and help with the listing process and price.
Christina was good at engaging with the client and able to help point out the positives of the property and area, ...
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0
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“All ways found sue reliable and helpful only comment i ......”
4 Star Review
Jul 08,2016
By:
'jd'
Jul 08,2016
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Landlord)
Rent PCM: £575
Postcode: DL8
0
people found
this helpful
All ways found sue reliable and helpful only comment i have they did the inventry before i had prepared the bungalow for the tenant...
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Comment on agent fees
Average
0
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Yes
“From our initial enquiry on 29 March to view 3 properties the ......”
5 Star Review
Jul 04,2016
By:
'J'
Jul 04,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DL11
Lettings (as a Tenant)
Postcode: DL11
0
people found
this helpful
From our initial enquiry on 29 March to view 3 properties the following a.m to receiving the keys to Nick Jone just 4 weeks later, ALL your staff were helpful, efficient, courteous and very professional.
The team that we dealt with at your Leyburn office are a ...
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0
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“Very impressed with the customer services at Hoppers. So helpful ......”
5 Star Review
Jun 20,2016
By:
'Suzanne'
Jun 20,2016
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Tenant)
Rent PCM: £650
Postcode: DL8
0
people found
this helpful
Very impressed with the customer services at Hoppers. So helpful right from viewing through to collecting the keys. Courteous and very professional....
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Comment on agent fees
Fees are reasonable.
0
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Yes
“Very good communication and tgere if I needed anything. Was ......”
5 Star Review
May 31,2016
By:
'Sarah'
May 31,2016
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Tenant)
Rent PCM: £650
Postcode: DL8
0
people found
this helpful
Very good communication and tgere if I needed anything. Was well informed throughout the procedure and every aspect was explained clearly to me....
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0
people found
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Yes
“The Hoppers team have been a pleasure to work with, ......”
5 Star Review
May 23,2016
By:
'Mill-Race'
May 23,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DL8
Lettings (as a Landlord)
Postcode: DL8
0
people found
this helpful
The Hoppers team have been a pleasure to work with, always on the ball and efficient. Our property was unusual and not an easy sale, but they worked hard till they found us the right tenant. Emma Hey was especially helpful, tireless and knowledgeable and ...
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Comment on agent fees
Very reasonable considering the time and effort put in by Hoppers
0
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Yes
“From the very beginning Christina made the whole experience a ......”
5 Star Review
May 13,2016
By:
'Motty96'
May 13,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DL8
Sales (as a Buyer)
Postcode: DL8
0
people found
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From the very beginning Christina made the whole experience a pleasure. Friendly, efficient and nothing too much trouble. From the viewing day to completion the service was excellent. Very professional service at all times....
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Comment on agent fees
Not applicable
0
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Yes
“Sarah responded quickly and efficiently to all my emails and ......”
5 Star Review
Apr 13,2016
By:
'Alison'
Apr 13,2016
Services: Sales (as a Buyer)
Sold price: £252000
Would you recommend?: Yes
Postcode: DL8
Sales (as a Buyer)
Sold price: £252000
Postcode: DL8
0
people found
this helpful
Sarah responded quickly and efficiently to all my emails and contacts. She was pleasant and courteous at all times. She made the whole process extremely smooth.
Elizabeth was previously very helpful to us in a sales process that did unfortunately not conclude in a sale. ...
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0
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“Very helpful, kept us up to date with the procedures. ......”
4 Star Review
Apr 12,2016
By:
'Mrs'
Apr 12,2016
Services: They manage our estate
Would you recommend?: Yes
Postcode: DL8
They manage our estate
Postcode: DL8
0
people found
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Very helpful, kept us up to date with the procedures. Local, convenient, will definitely use this branch again. Very pleased with the speed of the sale....
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Comment on agent fees
Okay
0
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Yes
“Very professional and friendly service. Kept up to date with ......”
5 Star Review
Apr 11,2016
By:
'BC'
Apr 11,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DL11
Sales (as a Vendor)
Postcode: DL11
0
people found
this helpful
Very professional and friendly service. Kept up to date with all developments throughout the sale either via e-mail or phone call. Queries dealt with efficiently and promptly....
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Comment on agent fees
Good
0
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Was this helpful?
Yes
“A very smooth process, Tom was incredibly helpful in making ......”
5 Star Review
Apr 11,2016
By:
'M'
Apr 11,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DL8
Sales (as a Buyer)
Postcode: DL8
0
people found
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A very smooth process, Tom was incredibly helpful in making sure the purchase went through in time (before the end of march). Much appreciated....
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0
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Yes
“Always gave helpful and honest advice. Dealt with phone queries ......”
5 Star Review
Apr 08,2016
By:
'Amanda'
Apr 08,2016
Services: Sales (as a Vendor)
Sold price: £235000
Would you recommend?: Yes
Postcode: DL8
Sales (as a Vendor)
Sold price: £235000
Postcode: DL8
0
people found
this helpful
Always gave helpful and honest advice. Dealt with phone queries promptly. Kept the customer updated with any developments with viewings and gave feedback both positive and negative....
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0
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Yes
“We received an extremely efficient service from both Hawes and ......”
5 Star Review
Apr 08,2016
By:
'Mandymoo'
Apr 08,2016
Services: Sales (as a Vendor)
Sold price: £280000
Would you recommend?: Yes
Postcode: LA10
Sales (as a Vendor)
Sold price: £280000
Postcode: LA10
0
people found
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We received an extremely efficient service from both Hawes and Leyburrn office; all staff deserve 5 stars and one cannot pick out any single member alone.
Everyone knew at what stage our house sale was at whenever we called making it particularly easy (as we are ...
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0
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“From the moment I walked into the estate agents for ......”
5 Star Review
Apr 06,2016
By:
'Anne-Marie'
Apr 06,2016
Services: Sales (as a Buyer)
Sold price: £147950
Would you recommend?: Yes
Postcode: DL8
Sales (as a Buyer)
Sold price: £147950
Postcode: DL8
0
people found
this helpful
From the moment I walked into the estate agents for the first time to getting the keys for my beautiful cottage in Leyburn, the staff at J R Hoppers were brilliant. They were all professional, welcoming and friendly. Emma Hey in particular was fantastic, keeping ...
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Comment on agent fees
I was very happy with the Agent's Fees.
0
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Yes
“I cannot praise Sarah Lambert enough, she has done a ......”
5 Star Review
Apr 06,2016
By:
'Lynthorpe'
Apr 06,2016
Services: Sales (as a Buyer)
Sold price: £360000
Would you recommend?: Yes
Postcode: DL8
Sales (as a Buyer)
Sold price: £360000
Postcode: DL8
0
people found
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I cannot praise Sarah Lambert enough, she has done a wonderful job helping us with the purchase of Lynthorpe House in Bellerby. All your staff have been more than helpful, John who showed us round in the first place, Trish who has answered calls and ...
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Comment on agent fees
n/a
0
people found
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Was this helpful?
Yes
“Sarah was extremely helpful in what proved to be a ......”
5 Star Review
Apr 05,2016
By:
'Eric'
Apr 05,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DL8
Sales (as a Vendor)
Postcode: DL8
0
people found
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Sarah was extremely helpful in what proved to be a problematic sale over a considerable time period especially as we do not live locally...
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Comment on agent fees
No problem with fees charged
0
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Yes
“Tom has been our point of contact throughout the purchase ......”
5 Star Review
Apr 01,2016
By:
'Very'
Apr 01,2016
Services: Sales (as a Vendor)
Sold price: £280000
Would you recommend?: Yes
Postcode: LA10
Sales (as a Vendor)
Sold price: £280000
Postcode: LA10
0
people found
this helpful
Tom has been our point of contact throughout the purchase of Our house, he dealt with our first viewing. He has been very professional and helpful throughout. When we required additional information he has helped to answer our questions. This has made this a far ...
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0
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“We had an unusual number of viewings on our property ......”
5 Star Review
Apr 01,2016
By:
'GaryS'
Apr 01,2016
Services: Sales (as a Vendor)
Sold price: £197500
Would you recommend?: Yes
Postcode: DL11
Sales (as a Vendor)
Sold price: £197500
Postcode: DL11
0
people found
this helpful
We had an unusual number of viewings on our property and these were all dealt with by Hopper's staff as this is a second home. We were kept informed of all viewings and feedback, and they were very proactive after a sale had been agreed. ...
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Comment on agent fees
Average fee proposal, although with the amount of work that proved to be necessary we were very happy with it!
0
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“Initially Tom was communicative and seemed to keep us well ......”
3 Star Review
Mar 31,2016
By:
'Poor'
Mar 31,2016
Services: Sales (as a Vendor)
Sold price: £225
Would you recommend?: No
Postcode: DL8
Sales (as a Vendor)
Sold price: £225
Postcode: DL8
1
people found
this helpful
Initially Tom was communicative and seemed to keep us well informed.
However, throughout the transaction we formed the opinion that he was too friendly with the buyer and seemed to be in touch with them without passing on information to us.
We were very concerned ...
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What agent could do to change your mind?
Competitive but in view of our comments not good value
Attached Filesnbsp;
Comment on agent fees
Competitive but in view of our comments not good value
1
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