“Worked with these guys through 2015/16 whilst I didn't always agree ......”
4 Star Review
Mar 27,2017
By:
'Previous'
Mar 27,2017
Services: Lettings (as a Landlord)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: W9
Lettings (as a Landlord)
Rent PCM: £1700
Postcode: W9
2
people found
this helpful
Worked with these guys through 2015/16 whilst I didn't always agree with advice given, I have to say it was usually accurate. They really do look out for your interest and whenever there were issues the team worked extra hard to ensure it was resolved. I ...
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Comment on agent fees
Good
2
people found
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“I always found Yasser to be most helpful and has ......”
5 Star Review
Mar 17,2017
By:
'Jessica'
Mar 17,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Postcode: NW6
2
people found
this helpful
I always found Yasser to be most helpful and has provided always with an excellent customer experience. He is sympathetic, very pleasant and in my experience he has gone the extra mile for me. I think he is very competent and has a a friendly ...
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Comment on agent fees
I was not charged for his services following the death of my brother but he played a major part in my choice of your company to act as agents for my brother's property.
2
people found
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“We have been dealing with Yasser Kaptan for a few ......”
5 Star Review
Mar 17,2017
By:
'Grant'
Mar 17,2017
Services: Lettings (as a Landlord)
Rent PCM: £3000
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Rent PCM: £3000
Postcode: NW6
2
people found
this helpful
We have been dealing with Yasser Kaptan for a few years now and his service as always been 1st class he has managed to find us great tenants for our multiple properties in the area....
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2
people found
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“Great and efficient service provided by Yasser! Very responsive and ......”
5 Star Review
Mar 17,2017
By:
'Annie'
Mar 17,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Postcode: NW6
1
people found
this helpful
Great and efficient service provided by Yasser! Very responsive and detailed. Would not hesitate to recommend for lettings or sales...
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1
people found
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“Always found Yasser to be professional and attentive to my ......”
5 Star Review
Mar 17,2017
By:
'Barrade'
Mar 17,2017
Services: Lettings (as a Landlord)
Rent PCM: £1750
Would you recommend?: Yes
Postcode: HA9
Lettings (as a Landlord)
Rent PCM: £1750
Postcode: HA9
1
people found
this helpful
Always found Yasser to be professional and attentive to my rental properties. He always returns calls and is usually proactive and positive....
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Comment on agent fees
Fee's are reasonable.
1
people found
this helpful
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“I didn't have too many direct conversations with Yasser but ......”
4 Star Review
Mar 17,2017
By:
'Z'
Mar 17,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Postcode: NW6
0
people found
this helpful
I didn't have too many direct conversations with Yasser but I did deal with Najem Nouri who was excellent and very helpful. I think Yasser was Najem's line manager....
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Comment on agent fees
The fees were ok but still a little high, for repeat business fees should come down to a reasonable amount
0
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“Professional, knowledgeable and client focused. Living outside of the UK ......”
5 Star Review
Mar 16,2017
By:
'JoshC'
Mar 16,2017
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: NW6
1
people found
this helpful
Professional, knowledgeable and client focused. Living outside of the UK I was initially concerned as to how I would manage the property but the service has been very good....
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Comment on agent fees
Reasonable and competitive.
1
people found
this helpful
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“Yasser helped me to get quickly into the flat I ......”
5 Star Review
Mar 13,2017
By:
'Ali'
Mar 13,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Postcode: NW6
2
people found
this helpful
Yasser helped me to get quickly into the flat I rent
He was really reactive to my emails, his advices were clear and efficient
I appreciated having an exchange with Yasser...
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2
people found
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“Jorgensen Turner were very friendly and helpful. They responded quickly ......”
5 Star Review
Mar 06,2017
By:
'Marieke'
Mar 06,2017
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode: NW10
Lettings (Prospective customer)
Postcode: NW10
1
people found
this helpful
Jorgensen Turner were very friendly and helpful. They responded quickly and provided us with all necessary information ahead of viewings, and were clearly very well informed about the surrounding area and property market. We felt they went above and beyond what we expected from estate ...
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1
people found
this helpful
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“Both Kyle and Yasser are professional, prompt and resourceful in ......”
5 Star Review
Mar 06,2017
By:
'Simon'
Mar 06,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Postcode: NW6
1
people found
this helpful
Both Kyle and Yasser are professional, prompt and resourceful in managing my property. They always respond to emails and inquiries and deal with all tenant matters with urgency and care and keep me informed....
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Comment on agent fees
The fees at 15% are on the high side.
1
people found
this helpful
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“Ieva was a great help from start to finish, answering ......”
5 Star Review
Mar 06,2017
By:
'Matt'
Mar 06,2017
Services: Lettings (as a Tenant)
Rent PCM: £1933
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Rent PCM: £1933
Postcode: NW6
3
people found
this helpful
Ieva was a great help from start to finish, answering any questions we had and making the whole process very smooth. She continues to help us with bits and pieces even after we moved in showing that she really cares for her customers....
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3
people found
this helpful
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“Yasser understood what kind of tenant we wanted for our ......”
5 Star Review
Mar 03,2017
By:
'david'
Mar 03,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW8
Lettings (as a Landlord)
Postcode: NW8
1
people found
this helpful
Yasser understood what kind of tenant we wanted for our flat rental. He listened and delivered exactly what we wanted.
he therefore comes highly recommended....
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Comment on agent fees
Good for central london
1
people found
this helpful
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Yes
“Ieva was very flexible and understanding of our needs, and ......”
5 Star Review
Mar 02,2017
By:
'Sarah'
Mar 02,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Postcode: NW6
2
people found
this helpful
Ieva was very flexible and understanding of our needs, and arranged the perfect viewing. Really easy and well informed process throughout....
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Comment on agent fees
Fees seemed lower than average on the highstreet with much better service.
2
people found
this helpful
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“Highly recommended!!!! They understood exactly what I was looking for... ......”
5 Star Review
Feb 28,2017
By:
'Halima'
Feb 28,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Postcode: NW6
3
people found
this helpful
Highly recommended!!!! They understood exactly what I was looking for... Now i found my flat and when ever i need something I can easily contact them! Really good customer service!...
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3
people found
this helpful
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Yes
“Yasser responded promptly and answered all my questions about the ......”
5 Star Review
Feb 27,2017
By:
'James'
Feb 27,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Postcode: NW6
2
people found
this helpful
Yasser responded promptly and answered all my questions about the property we visited. He moved things forward quickly when I needed to move ASAP....
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2
people found
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“Super helpful, super patient, and found great tenants. Really impressed ......”
5 Star Review
Feb 25,2017
By:
'Lee'
Feb 25,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Postcode: NW6
1
people found
this helpful
Super helpful, super patient, and found great tenants. Really impressed with the service and the first time I've ever written a review for something like this. A real local agency....
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1
people found
this helpful
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“Ieva was super great, constant updates and communication - she ......”
5 Star Review
Feb 22,2017
By:
'Sarah'
Feb 22,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Postcode: NW6
1
people found
this helpful
Ieva was super great, constant updates and communication - she always went the extra mile.
Really lovely, always very helpful with a very friendly attitude.
Tenants were found quickly and she ensured the process ran very smoothly....
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Comment on agent fees
Good.
1
people found
this helpful
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“An interesting experience. Certainly with its ups and downs, more ......”
4 Star Review
Feb 15,2017
By:
'RichardI'
Feb 15,2017
Services: Lettings (as a Tenant)
Rent PCM: £2995
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Rent PCM: £2995
Postcode: NW6
2
people found
this helpful
An interesting experience. Certainly with its ups and downs, more ups than downs!
The response times to emails and calls were quiet acceptable, however, I did get confused at one point or two at the wording of emails, not quiet getting a straightforward answer and ...
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Comment on agent fees
Not the cheapest I have seen online however, I am new to renting in England in specific so I thought it was ok.
2
people found
this helpful
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“Whilst everything has worked out in the end, the process ......”
2 Star Review
Feb 14,2017
By:
'Nicole'
Feb 14,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW6
Lettings (as a Tenant)
Postcode: NW6
2
people found
this helpful
Whilst everything has worked out in the end, the process was not smooth. Communications which should've been sent in one email were half explained/contradicted in a multitude of emails leaving our group confused a lot of the time. At worst the communication was semi-offensive ...
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2
people found
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“Very approachable and straightforward people. Professional and efficient. Also nice ......”
5 Star Review
Feb 07,2017
By:
'Bianca'
Feb 07,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Postcode: NW6
1
people found
this helpful
Very approachable and straightforward people. Professional and efficient. Also nice and welcoming, reassuring the entire renting and moving run smoothly....
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1
people found
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“Ieva and Richard have been absolutely amazing: very professional and ......”
5 Star Review
Feb 07,2017
By:
'F'
Feb 07,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Postcode: NW6
2
people found
this helpful
Ieva and Richard have been absolutely amazing: very professional and very helpful. They found good, reliable tenants very quickly and everything went very smoothly. It was a pleasure to deal with them....
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2
people found
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“Leva Karpaviciute is extremly friendly and clued in with exactly ......”
4 Star Review
Feb 02,2017
By:
'Hoda'
Feb 02,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Postcode: NW6
1
people found
this helpful
Leva Karpaviciute is extremly friendly and clued in with exactly what you are looking for. She was able to quickly find me what I needed and in the right price range....
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Comment on agent fees
Expensive - could be lower
1
people found
this helpful
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“Jorgensen Turner did a good job in finding the right ......”
5 Star Review
Jan 31,2017
By:
'H'
Jan 31,2017
Services: Lettings (as a Landlord)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Rent PCM: £1600
Postcode: NW6
1
people found
this helpful
Jorgensen Turner did a good job in finding the right tenants for me 1.5 year ago, and this year they did it again, very well done ! I found Mr Yasser Kaptan very professional and Miss Ieva Karpaviciute very helpful to work with. Thank you and all ...
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Comment on agent fees
I like the fact that this agent's commisisson is calculated on a pro-rata basis subject to a minimum fee, which is better than other agent.
1
people found
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“Both Ieva and Yasser were very professional, always available, firm ......”
5 Star Review
Jan 27,2017
By:
'Bala'
Jan 27,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Postcode: NW6
1
people found
this helpful
Both Ieva and Yasser were very professional, always available, firm and yet helpful. With their help I found a property and closed the deal within 24 hours of seeing the property....
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Comment on agent fees
Bit on the higher side
1
people found
this helpful
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“Jorgensen Turner let my flat for me. The service was ......”
5 Star Review
Jan 06,2017
By:
'Sam'
Jan 06,2017
Services: Lettings (as a Landlord)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Rent PCM: £1800
Postcode: NW6
1
people found
this helpful
Jorgensen Turner let my flat for me. The service was very professional and efficient. Particularly impressive as was rented out during a low-volume demand period....
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1
people found
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“Ieva is a really helpful and honest agent.She understood ......”
5 Star Review
Dec 17,2016
By:
'Jose'
Dec 17,2016
Services: Lettings (as a Tenant)
Rent PCM: £1896
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Rent PCM: £1896
Postcode: NW6
1
people found
this helpful
Ieva is a really helpful and honest agent.She understood all of our queries and delivered as quickest and highest level was possible all of our requests. We strongly recommend this agent....
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Comment on agent fees
Good
1
people found
this helpful
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Yes
“All the process was good in general. He took into ......”
4 Star Review
Dec 16,2016
By:
'Yasser'
Dec 16,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Postcode: NW6
1
people found
this helpful
All the process was good in general. He took into consideration the majority of our claims.
He showed flexibility to arrange the viewing oof the flat....
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Comment on agent fees
For both of us, the fees were a bit higher than markets average
1
people found
this helpful
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“Ieva and the other staff who I worked with were ......”
5 Star Review
Dec 14,2016
By:
'Becky'
Dec 14,2016
Services: Lettings (as a Tenant)
Rent PCM: £1
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Rent PCM: £1
Postcode: NW6
1
people found
this helpful
Ieva and the other staff who I worked with were very friendly and professional. I was contacted about a property before it even went on the market, and the whole renting process was very swift and easy. Ieva made sure to put me in touch ...
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1
people found
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“I would highly recommend Jorgensen&Turner as very professional and ......”
5 Star Review
Dec 12,2016
By:
'V.A'
Dec 12,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Landlord)
Postcode: NW6
1
people found
this helpful
I would highly recommend Jorgensen&Turner as very professional and efficient agency.
From the very first contact with the Agency and one of their agents Yasser, I have been very happy with the services and team at this branch.
Leva has excellent customer relations skills ...
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Comment on agent fees
Good.
1
people found
this helpful
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“Ieva was very attentive and extremely professional and highly courteous ......”
5 Star Review
Dec 09,2016
By:
'Andrew'
Dec 09,2016
Services: Lettings (as a Tenant)
Rent PCM: £1278
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Rent PCM: £1278
Postcode: NW6
1
people found
this helpful
Ieva was very attentive and extremely professional and highly courteous throughout the whole letting experience. she wasn't pushy and showed the right level of interest and professionalism in securing my move-in date and tenancy. She wished me a good luck text on my move-in date ...
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1
people found
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