Newbury, RG14
4.8/5, 689 reviews
96% recommended
97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

View all Reviews 689
13th Dec 2024
reviewed by 'Tony'
“We found a buyer for our bungalow with planning permission. Throughout the prolonged period to exchange, which was outside the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
29th Jun 2022
reviewed by 'Andrew'
“We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also ......”
Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 87% 90% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 354 1 97 3 17 5
Areas covered
  • RG14
  • RG14
  • RG17
  • RG18
  • RG18
  • RG19
  • RG19
  • RG20
  • RG20
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
Overall Overall
Estate agents
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Latest Properties

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Lambourn, RG17
Newbury, RG14

“Excellent service from Jones Robinson in general and Alex Harrison ......”

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Jun 10,2016
Minithumbup
By: 'Jenny'
Jun 10,2016
0 people found
this helpful
Excellent service from Jones Robinson in general and Alex Harrison in particular during the period they were letting my house for me while I was living in Canada....
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Comment on agent fees
I was quite happy with the fees.
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“I sold my property with Jones Robinson and would like ......”

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Jun 06,2016
Minithumbup
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Michael
By: 'Amanda'
Jun 06,2016
0 people found
this helpful
I sold my property with Jones Robinson and would like to thank Michael for his professionalism and care, and James for his kindness and warmth, and Deborah for the updates, keeping me informed on progress in her friendly way. We got there in the end, ...
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Comment on agent fees
I felt the fee was a little high, and next time would probably negotiate the percentage, but being a novice I just accepted what I was offered!
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“We've been tenants in the same property for five years. ......”

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Jun 06,2016
Minithumbup
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Anna
By: 'GS'
Jun 06,2016
0 people found
this helpful
We've been tenants in the same property for five years. Always helpful; swift attention when needed; reliable and honest. We've had a variety of people round to do landlord's inspection, always polite, professional and accurate. Can't really comment on the marketing side as this was ...
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“We recently purchased a property through jones Robinson and the ......”

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May 25,2016
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Deborah
By: 'Mrs'
May 25,2016
0 people found
this helpful
We recently purchased a property through jones Robinson and the service received was nothing but exceptional and professional! Our purchase was not smooth sailing and had many bumps along the way, but James and Deborah handled it so very well. They were very much on ...
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Comment on agent fees
No fees as only purchased through them.
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“A 5 star service:We were very satisfied with the service ......”

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May 18,2016
Minithumbup
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Deborah
By: 'Sergiy'
May 18,2016
0 people found
this helpful
A 5 star service: We were very satisfied with the service which we received during our house purchase. I can't give enough praise to Deborah, who managed our purchase. She was always available, very informative, helpful and helped cater for our needs. Highly recommended!...
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Comment on agent fees
Good
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“We were very pleased with the service we received in ......”

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May 17,2016
Minithumbup
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Paul
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Deborah
By: 'Michael'
May 17,2016
0 people found
this helpful
We were very pleased with the service we received in the sale of my late father's flat. We felt the whole process ran smoothly and we were kept informed at all stages. Paul Hodgson advised us initially and provided a realistic valuation and well-presented advertisement ...
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Comment on agent fees
Seemed high initially but we understand that they are fairly typical in today's market.
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“Sian was great to deal with and sorted through all ......”

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May 17,2016
Minithumbup
By: 'Georgie'
May 17,2016
0 people found
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Sian was great to deal with and sorted through all issues swiftly. I highly recommend both Sian Cockerell and Jones Robinson....
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“This is the third property we have sold thru J ......”

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May 17,2016
Minithumbup
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Michael
By: 'Graham'
May 17,2016
0 people found
this helpful
This is the third property we have sold thru J R and as usual we are extremely pleased with the results.Michaels original offer valuation was exceeded and the process then ran very smoothly as allways. We cannot thank the office team for back up ...
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Comment on agent fees
Good
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“We recently sold our beautiful Gloucester Road home through Jones ......”

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May 16,2016
Minithumbup
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Paul
By: 'Mr'
May 16,2016
0 people found
this helpful
We recently sold our beautiful Gloucester Road home through Jones Robinson. We dealt with Paul Hodgson and he was absolutely fantastic. Paul explained what type of buyer we needed for our house and how we could achieve the best price and he did exactly that. ...
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Comment on agent fees
Good
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“I found Paul to be very helpful throughout the entire ......”

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May 11,2016
Minithumbup
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Deborah
By: 'Jim'
May 11,2016
0 people found
this helpful
I found Paul to be very helpful throughout the entire sales process which went very smoothly. Paul was also excellent at answering any calls or emails I had; often replying the same day in the evening Deborah also maintained a schedule of regular, up-to-date communications ...
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Comment on agent fees
Competitive. I felt we got a very good service.
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“Alex has been very helpful and prompt in getting an ......”

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May 09,2016
Minithumbup
By: 'Esha'
May 09,2016
0 people found
this helpful
Alex has been very helpful and prompt in getting an issue with was not fixed for 2 weeks. He was very polite and a wonderful person to speak to.Thanks for all your help Alex.He definitely stands by the Jones and Robinson tag line-we make ...
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Comment on agent fees
Good
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“I very much appreciate the whole Jones Robinson (JR) team's ......”

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May 04,2016
Minithumbup
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Paul
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Deborah
By: 'Phil'
May 04,2016
0 people found
this helpful
I very much appreciate the whole Jones Robinson (JR) team's effort to get the sale of my house through. JR created significant interest quickly resulting in 5 offers from 11 viewings within 3 weeks. Consequently we were able to accept an offer comfortably over the guide price. This ...
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Comment on agent fees
Not the cheapest in the area but absolutely worth it.
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“I recently purchased a property from Jones Robinson, the service ......”

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May 03,2016
Minithumbup
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Deborah
By: 'May'
May 03,2016
0 people found
this helpful
I recently purchased a property from Jones Robinson, the service was outstanding and it was a very smooth process. Many Thanks to Deborah Tomlin, James Oldring and Lisa Crayton for all their help and professionalism...
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“This is the 3rd time we have used Jones Robinson ......”

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Apr 28,2016
Minithumbup
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Deborah
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Michael
By: 'Lee'
Apr 28,2016
0 people found
this helpful
This is the 3rd time we have used Jones Robinson and have been very lucky to have had the support and guidance from Michael and Deborah in the Newbury Office. They have helped us through some difficult situations and we are very grateful to them ...
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“Poppy has been kind and helpful from the start of ......”

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Apr 19,2016
Minithumbup
By: 'Emma'
Apr 19,2016
0 people found
this helpful
Poppy has been kind and helpful from the start of this journey for me! Which has had its scary moments knowing I am doing this alone for the first time! However, I can honestly say how reassured I feel knowing I am living under the ...
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“I want to thank all of the staff at Jones ......”

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Apr 15,2016
Minithumbup
By: 'Keith'
Apr 15,2016
0 people found
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I want to thank all of the staff at Jones Robinson for their efficient, professional and courteous help throughout a far from straightforward sale transaction....
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Comment on agent fees
perfectly fair
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“Great customer service, so friendly and helpful. Very efficient process. ......”

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Apr 15,2016
Minithumbup
By: 'Lucy'
Apr 15,2016
0 people found
this helpful
Great customer service, so friendly and helpful. Very efficient process. Would definitely look to rent with Jones Robinson again. Both members of staff have made the property search and move in process stress free !...
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“First os all, I have to say that all Jones ......”

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Apr 14,2016
Minithumbup
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Deborah
By: 'Antonio'
Apr 14,2016
0 people found
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First os all, I have to say that all Jones Robinsons agents really impressed me for courtesy and spped of service. A Special mention for Deborah simply because she's been my main contact throughout the different stages of the purchase. She's always been very patient ...
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“Excellent service. The team at Jones Robinson handled my transaction ......”

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Apr 13,2016
Minithumbup
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Deborah
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Charles
By: 'David'
Apr 13,2016
0 people found
this helpful
Excellent service. The team at Jones Robinson handled my transaction is a very professional and friendly manner, from efficiently brokering the initial price discussion to cajoling all parties to achieve the completion deadline....
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“From the point of placing our offer Paul kept us ......”

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Apr 13,2016
Minithumbup
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Paul
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Deborah
By: 'Kim'
Apr 13,2016
0 people found
this helpful
From the point of placing our offer Paul kept us regularly updated of where the vendor was in making their decision (which did take over a week) but thankfully we were the chosen buyers! We were then passed over to Deborah to manage the purchase ...
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Comment on agent fees
N/A as we did not have a property to sell
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“We are extremely happy with the professional approach delivered by ......”

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Apr 11,2016
Minithumbup
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Deborah
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Karen
By: 'Derek'
Apr 11,2016
0 people found
this helpful
We are extremely happy with the professional approach delivered by all the staff at the Newbury branch. From first contact via sales meeting Karen on site several times who was very helpful with a friendly touch. Deborah , James & Lisa have also been very helpful chasing ...
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Comment on agent fees
N/A Bought a Property.
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“What can I say, from start to finish Jones Robinson ......”

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Apr 11,2016
Minithumbup
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Paul
By: 'Outstanding!!!'
Apr 11,2016
0 people found
this helpful
What can I say, from start to finish Jones Robinson were on top form. From the first meeting with Paul Hodgson discussing selling strategy, to his team who always picked up the phone and answered my emails promptly, to the aftercare from Deborah Tomlin. I ...
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Comment on agent fees
We were happy with the agents fees for the sale of our property. The effort they put in and the final sale price that was achieved was worth every penny.
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“Both Paul and Deborah kept me informed and updated throughout ......”

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Apr 06,2016
Minithumbup
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Deborah
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Paul
By: 'Al'
Apr 06,2016
0 people found
this helpful
Both Paul and Deborah kept me informed and updated throughout the whole process. Their professional approach and advice made me in no doubt that employing Jones Robinson was the right company to use during a long drawn out process when I was worried about the ...
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“From the first meeting we knew that we were in ......”

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Mar 29,2016
Minithumbup
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Paul
By: 'Barry&Helen'
Mar 29,2016
0 people found
this helpful
From the first meeting we knew that we were in safe hands with Paul Evans. We had good, honest advice that made a lot of sense and he kept us appraised every step of the way. It's clear that Paul has a lot of experience, ...
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Comment on agent fees
Average for the area.
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“Recently sold my property and I cannot praise the sales ......”

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Mar 25,2016
Minithumbup
By: 'ersutherland'
Mar 25,2016
0 people found
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Recently sold my property and I cannot praise the sales team enough during the initial bid stage. Once a price was agreed I was even more impressed with Deborah who managed the process through to completion. Very responsive, friendly and the whole branch seemed to ...
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Comment on agent fees
Agent fees were about average but I was happy due to the service recieved.
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“In quite a difficult time Paul, Sara & Val were all ......”

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Mar 23,2016
Minithumbup
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Paul
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Sara
By: 'B.H.'
Mar 23,2016
0 people found
this helpful
In quite a difficult time Paul, Sara & Val were all very kind understanding & considerate. Paul put a plan together to sell my late mother's property, and very professionally saw the whole operation through to a successful sale. All the sales team involved kept us informed ...
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Comment on agent fees
good
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“Michael valued the property sensibly and justified his rationale. A ......”

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Mar 17,2016
Minithumbup
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Michael
By: 'Kevin'
Mar 17,2016
0 people found
this helpful
Michael valued the property sensibly and justified his rationale. A sale was agreed quickly and tracked appropriately to completion. Michael was always available to advise and help with detail and I would have no hesitation in recommending Jones Robinson....
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Comment on agent fees
Not the cheapest but the way the sale was handled justified the premium.
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“We are not new to the real estate industry and ......”

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Mar 15,2016
Minithumbup
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Michael
By: 'Sandra'
Mar 15,2016
0 people found
this helpful
We are not new to the real estate industry and have bought and sold at least a dozen properties, and to date – this is the first time we have felt strongly enough to compliment an agency. We cannot speak more highly about this Real estate ...
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Comment on agent fees
Good but this was not the reason this Agency was chosen.
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“Michael provided a professional and high quality service in the ......”

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Mar 14,2016
Minithumbup
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Michael
By: 'Emma'
Mar 14,2016
0 people found
this helpful
Michael provided a professional and high quality service in the sale of my house. He was transparent and clear with his regular communications while viewings were taking place and once a sale had been agreed I always felt he was acting in my interests. I ...
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Comment on agent fees
I think the agents fee's were fair for the area.
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“Jones Robinson have looked after our property for several years ......”

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Mar 10,2016
Minithumbup
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Michael
By: 'TC'
Mar 10,2016
0 people found
this helpful
Jones Robinson have looked after our property for several years and also helped us to sell it. Michael, Deborah and Alex plus lots of others have been absolutely first class in every respect. Always helpful and very good at keeping us informed. Nothing too much ...
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Comment on agent fees
No problem.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

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