Newbury, RG14
4.8/5, 689 reviews
96% recommended
97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

View all Reviews 689
13th Dec 2024
reviewed by 'Tony'
“We found a buyer for our bungalow with planning permission. Throughout the prolonged period to exchange, which was outside the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
29th Jun 2022
reviewed by 'Andrew'
“We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also ......”
Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 87% 90% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 354 1 97 3 17 5
Areas covered
  • RG14
  • RG14
  • RG17
  • RG18
  • RG18
  • RG19
  • RG19
  • RG20
  • RG20
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Lambourn, RG17
Newbury, RG14

“So I had 5 of the top rated agents in Newbury ......”

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Jul 04,2017
Minithumbup
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Caroline
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Deborah
By: 'Mat'
Jul 04,2017
0 people found
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So I had 5 of the top rated agents in Newbury come round to my property to have a chat about selling my property and I was impressed most by Jones Robinson, namely Caroline. She had a great insight in the market and a very friendly, ...
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Was more than happy with the fees as the service was so good.
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“Jones Robinson helped us to achieve a sale at a ......”

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Jun 28,2017
Minithumbup
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Michael
By: 'Abby'
Jun 28,2017
0 people found
this helpful
Jones Robinson helped us to achieve a sale at a difficult time for ourselves. The whole team work in a professional and friendly manner in their various roles and yet obviously work closely as a team so that the whole process runs like clockwork....
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Comment on agent fees
Quality and efficiency always worth that little extra.
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“Caroline was a true professional in a kind and caring ......”

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Jun 28,2017
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Caroline
By: 'Family'
Jun 28,2017
0 people found
this helpful
Caroline was a true professional in a kind and caring way, she was always on hand to answer questions or give advice on how to present our property to its full potential. She really did care about our house and our part in the process ...
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Comment on agent fees
The fees were in line with other agents in the area.
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“Very efficient service, I was always notified of all developments ......”

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Jun 20,2017
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Michael
By: 'Jeff'
Jun 20,2017
0 people found
this helpful
Very efficient service, I was always notified of all developments at every stage of selling my house. Viewings were always on time with detailed feedback either by email or phone. Negotiations, exchange of contracts and completion all hassle free and professionally carried out....
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Comment on agent fees
good
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“My experience of Poppy and Paul so far has been ......”

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Jun 20,2017
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By: 'Edward'
Jun 20,2017
0 people found
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My experience of Poppy and Paul so far has been very positive. They have responded to all of my queries promptly and with all the relevant information. I was always kept up to date with the progress of letting out the apartment. I would highly ...
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Comment on agent fees
Very good.
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“We would like to thank Paul and all the staff ......”

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Jun 07,2017
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Paul
By: 'Mary'
Jun 07,2017
0 people found
this helpful
We would like to thank Paul and all the staff for selling our Bungalow. After 30 years there property selling has changed, but Paul was always on hand to answer questions and kept us regularly updated. Everything has gone amazingly smoothly with no hitches so thank ...
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Comment on agent fees
Excellent
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“Both Laura and Deborah were extremely helpful, understanding and easy ......”

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Jun 02,2017
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Laura
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Deborah
By: 'Emma'
Jun 02,2017
0 people found
this helpful
Both Laura and Deborah were extremely helpful, understanding and easy to communicate with. I bought the property through them and I am continuing to use Jones Robinson to rent the property out....
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“Caroline dealt very efficiently with the sale of the property ......”

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May 30,2017
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Deborah
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Caroline
By: 'Jane'
May 30,2017
0 people found
this helpful
Caroline dealt very efficiently with the sale of the property and we were looked after by Deborah after that. She was extremely helpful during the sale process and kept us well informed throughout. Friendly service. Thank you....
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“Great service and great communication from both Laura and Poppy. ......”

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May 29,2017
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Laura
By: 'Emma'
May 29,2017
0 people found
this helpful
Great service and great communication from both Laura and Poppy. They have been super helpful in helping me get my first rental property,...
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Comment on agent fees
Agents were pretty standard.
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“Laura and Poppy have provided us with a very efficient ......”

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May 26,2017
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Laura
By: 'Clive'
May 26,2017
0 people found
this helpful
Laura and Poppy have provided us with a very efficient service when securing properties, proving very helpful and flexible with their approach...
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“Jones Robinson have managed the rental of my property for ......”

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May 25,2017
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Anna
By: 'Chris'
May 25,2017
0 people found
this helpful
Jones Robinson have managed the rental of my property for many years and always deal promptly with any issues or any questions that I have. I'd particularly like to mention Anna, Poppy and Laura for their helpfulness....
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“Great experience with Poppy and Laura. Very helpful and made ......”

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May 22,2017
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Laura
By: 'Marc'
May 22,2017
0 people found
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Great experience with Poppy and Laura. Very helpful and made sure all my queries were answered as soon as possible. They both made the process very simple....
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“Great experience with Laura from moving in to looking for ......”

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May 21,2017
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Laura
By: 'Chloe'
May 21,2017
0 people found
this helpful
Great experience with Laura from moving in to looking for new tenants to take over the letting. Laura is really helpful and her communication has been great throughout...
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Comment on agent fees
Good
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“It was my first time ever dealing with "Jones Robinson" ......”

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May 17,2017
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Laura
By: 'Osama'
May 17,2017
0 people found
this helpful
It was my first time ever dealing with "Jones Robinson" real estate agent. I was impressed by the very good and fast service I've had by the staff, Thanks so much to George, Poppy Watts, Laura Davenport, Paul Broomham, Charlotte Moore for their high professionalism ...
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Comment on agent fees
good
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“All of my communications with Laura have been extremely helpful ......”

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May 17,2017
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Laura
By: 'Claire'
May 17,2017
0 people found
this helpful
All of my communications with Laura have been extremely helpful and her responses are very quick. Laura is very professional and personable and would highly recommend anyone to go and see Laura!...
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“Poppy was awesome as I looked for a place. Before ......”

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May 17,2017
Minithumbup
By: 'Azaria'
May 17,2017
0 people found
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Poppy was awesome as I looked for a place. Before I moved I had found a flat I loved and she was great about communicating with me about it, and when I arrived she was so helpful in getting me moved in very quickly and ...
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“Great experience from Laura Davenport. This is the second time ......”

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May 11,2017
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Laura
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Laura
By: 'Razon'
May 11,2017
0 people found
this helpful
Great experience from Laura Davenport. This is the second time we are with the agent hopefully this time everything will go well as well . Razon dash...
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Comment on agent fees
Avarage
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“Great experience from start to finish! I sold and purchased ......”

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May 10,2017
Minithumbup
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Paul
By: 'LT'
May 10,2017
0 people found
this helpful
Great experience from start to finish! I sold and purchased through Jones Robinson and all of the staff were friendly, helpful & professional at all times. Paul Evans was my main point of contact but if ever he was out on appointments anyone in the team ...
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Comment on agent fees
Average fees for my area.
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“Deborah, Lisa and the whole team made the entire experience ......”

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May 05,2017
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Deborah
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Lisa
By: 'Paul'
May 05,2017
0 people found
this helpful
Deborah, Lisa and the whole team made the entire experience extremely straight forward and stress free. The most friendly and efficient agent we have dealt with over the past 20 years. Thank you Jones Robinson....
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Comment on agent fees
N/A
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“I have now been using Jones Robinson Lettings for around ......”

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May 02,2017
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Laura
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Chloe
By: 'Propserv'
May 02,2017
0 people found
this helpful
I have now been using Jones Robinson Lettings for around fourteen years now and are very happy with the service they offer and their wealth of experience. Two of their staff that stand out to me are Laura and Chloe, Laura is great and efficient ...
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Comment on agent fees
Good.
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“Paul Hodgson and JR as a company has a different ......”

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Apr 21,2017
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Paul
By: 'Rossco'
Apr 21,2017
0 people found
this helpful
Paul Hodgson and JR as a company has a different philosophy to sales of property that in my opinion works very well to all parties involved , - They are also very personable and quick to respond - from the start to finish , I liked the ...
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Comment on agent fees
Well I can't comment on fees as we always all want to pay less don't we ? They seem fair enough ...
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“We rented via Jones for 4 and a half years and ......”

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Apr 20,2017
Minithumbup
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Anna
By: 'Mrs'
Apr 20,2017
0 people found
this helpful
We rented via Jones for 4 and a half years and have had great service. Anna has been particularly brilliant. Super service and great help at checkout including dealing with the deposit being returned. Highly recommend....
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Comment on agent fees
Good
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“For the first time I have found an estate agent ......”

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Apr 19,2017
Minithumbup
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Michael
By: 'Dave'
Apr 19,2017
2 people found
this helpful
For the first time I have found an estate agent who does exactly what he says he is going to do. Whatever my opinion of estate agents was previously Michael Simpson has completely changed that concept and Jones Robinson are extremely lucky to have him. ...
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Comment on agent fees
The one thing that definitely needs reviewing is the fees. 1% is fair 1.5% is not
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“Sian and Laura, and the rest of the team at ......”

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Apr 18,2017
Minithumbup
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Laura
By: 'Ben'
Apr 18,2017
0 people found
this helpful
Sian and Laura, and the rest of the team at Jones Robinson have consistently provided me with a really professional, couteous and prompt service in letting my house. Always suceeding in finding good tenants and taking care of the whole process from beginning to end, ...
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Comment on agent fees
I have always found the fee structure fair and transparent.
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“excellent all round service from all the staff that dealt ......”

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Apr 12,2017
Minithumbup
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Michael
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Lisa
By: 'Jane'
Apr 12,2017
0 people found
this helpful
excellent all round service from all the staff that dealt with letting and sale.A special mention to Michael Simpson,and Lisa Clayton...
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Comment on agent fees
Fair charges
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“From my first contact with Paul Evans through the ongoing ......”

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Apr 07,2017
Minithumbup
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Paul
By: 'Fillionous'
Apr 07,2017
0 people found
this helpful
From my first contact with Paul Evans through the ongoing communications with his colleges, Deborah, Lisa, Rachel and James as they supported us through the protracted buying and selling process, I was never once in doubt about the honest help and support I would receive ...
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“Liz at Jones Robinson is amazing, very professional but also ......”

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Mar 29,2017
Minithumbup
By: 'Mr'
Mar 29,2017
0 people found
this helpful
Liz at Jones Robinson is amazing, very professional but also very friendly, always available to care about us. From the begining all the enquiries have been responded very quickly and her assistance was offered as soon as any help was needed.She made us very ...
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“Michael is a very calm and level headed presence in ......”

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Mar 27,2017
Minithumbup
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Michael
By: 'Mr'
Mar 27,2017
1 people found
this helpful
Michael is a very calm and level headed presence in the rollercoaster of buying and selling a house. He was always professional prompt and extremely helpful, really listening to our requirements. Our experience with the rest of the team also reflect these values so very ...
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Comment on agent fees
You will find lower fees locally but value is a relative concept. We got in excess of our asking price and feel we got excellent value for money
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“From the start, Michael at Jones Robinson has been very ......”

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Mar 27,2017
Minithumbup
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Michael
By: 'Hannah'
Mar 27,2017
1 people found
this helpful
From the start, Michael at Jones Robinson has been very professional but has also made us feel as though we're receiving a personal service. He has been very quick to respond to any enquiries and has gone above and beyond for us. We found our ...
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Comment on agent fees
Not the cheapest, but they certainly earn their money and work hard.
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“I have been with Jones Robinson for just under a ......”

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Mar 22,2017
Minithumbup
By: 'Will'
Mar 22,2017
0 people found
this helpful
I have been with Jones Robinson for just under a year and the service has been great. I've always had positive prompt service from Jones Robinson. I would happily recommend this company to anyone who's look for the best service from estate agents....
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Comment on agent fees
The estate agents fees are in line with everyone else's.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents, Newbury RG14 5DT



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