97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Deborah
(175)
Paul
(93)
Michael
(69)
Paul
(53)
Laura
(40)
Charles
(33)
Anna
(32)
Paula
(30)
Caroline
(19)
Nicky
(14)
Sara
(10)
Lisa
(9)
Beth
(8)
Wendy
(7)
Rachel
(6)
Harris
(5)
Freyea
(4)
Chloe
(4)
Karen
(3)
Charlotte
(2)
Vanessa
(1)
Amber
(1)
Sian
(1)
Julie
(0)
Joel
(0)
Caroline
(0)
Val
(0)
Rachael
(0)
Bridget
(0)
Peter
(0)
Sharon
(0)
Steph
(0)
Lucy
(0)
Joe
(0)
Vicky
(0)
Latest Reviews
27th Oct 2023
reviewed by 'Jóhann'
27th Jul 2023
reviewed by 'Sandra Chuma'
28th Mar 2023
reviewed by 'Marcin'
1st Aug 2022
reviewed by 'Govinden'
29th Jun 2022
reviewed by 'Andrew'
29th Jan 2022
reviewed by 'Sheila Cannon'
Opening Hours
- Open: 24/7
Address
Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 96% | £25,200 | £1,350,000 |
| Lettings | 87% | 90% | £525 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 72 | 2 | 123 | 15 | 353 | 1 | 97 | 3 | 17 | 5 |
Areas covered
- RG14
- RG14
- RG17
- RG18
- RG18
- RG19
- RG19
- RG20
- RG20
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Images & Videos
Dec 03,2018
Dec 03,2018
0
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The details of the house sale were extremely lengthy and complicated involving surveyors, Ordnance Survey and other parties. Michael perservered throughout the period and during a particularly difficult negotiation period secured the offer from the buyer. With support from the back office staff the sale ...
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Nov 30,2018
Nov 30,2018
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Straight from the 'get go' both Paula and Beth were extremely professional and offered total confidence that they would sell my property and they did , the brochure and photos were fantastic and they communicated with me all the way , have used on many occasions and ...
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Nov 30,2018
Nov 30,2018
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Jones Robinson sold our house. A very professional service. Paula Rudge especially as she always gave her time too make sure we were happy with how things were going and the team in the office were always on hand to sort any problems or questions ...
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Comment on agent fees
Fees were very high compared too other agents but you pay for what you get.
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Nov 20,2018
Nov 20,2018
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Friendly and courteous.Very efficient and kept us informed at every stage of the process;every date for viewing and feedback.
Realistic advice on price adjustment in line with evolution of market and Paul Hodgson available at all times for any discussion. All office staff ...
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Comment on agent fees
Competitive and you get what you pay for.
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Nov 07,2018
Nov 07,2018
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Sold my house within 6 days - very happy with the service. Price seems high in relation to on line companies but we needed to sell quickly and we did. Thanks you once again....
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Comment on agent fees
I think the agents fees are justified because of the overheads and marketing done however Im sure they will need to be lowered bearing in mind 50% of the market is going to use "on line" agents next year.
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Nov 01,2018
Nov 01,2018
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Paula Rudge and Nicky Simpson were a fantastic help in the sale of my property. Paula put in a lot of attention to detail when creating the sale information brochure, tidying the property, creating lovely pictures, ready for the sale. Nicky was invaluable, liaising and ...
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Comment on agent fees
As I had lots of issues with my sale I feel I definitely got what I paid for, they were brilliant.
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Oct 28,2018
Oct 28,2018
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Just sold through Jones Robinson. Really pleased with the excellent service. Lots of viewings, good offers and a quick sale. Paula and colleagues were always available to help and advise. Highly recommended. I would definitely use them again....
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Comment on agent fees
Fair and well earned
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Oct 25,2018
Oct 25,2018
0
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Great attention to details plus wonderful service, every person involved throughout the purchase reacted to all request that were made even at a few minutes notice. 5 Star Paula....
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Oct 19,2018
Oct 19,2018
0
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Just moved into rented property, 3 issues, including central heating not working, dealt with exceptionally promptly and effectively - great service...
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Comment on agent fees
As expected
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Oct 09,2018
Oct 09,2018
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I bought a house through Jones Robinson after viewing several others. The staff were always friendly and helpful and the 'thank you' gift when I collected the key to my new home was a nice touch. Particular thanks to Paula who progressed the sale....
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Oct 02,2018
Oct 02,2018
0
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We had to take the property off the market and then put it back on 4 months later. Then it was sold within 9 days so we were given good service. Paul looked after us and had a very friendly approach....
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Comment on agent fees
Good
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Yes
Sep 14,2018
Sep 14,2018
0
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Jones Robinson's speed and quality of work, attention to detail and approach to marketing was outstanding. The Jones Robinson team, especially Paula and Nicky could be relied upon to provide a consistently approachable, professional, helpful, proactive, determined and cheerful level of support to ensure that ...
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Comment on agent fees
Very reasonable, value for money fees for the service provided.
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Sep 12,2018
Sep 12,2018
0
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Excellent service from the whole team at Jones Robinson but with particular mention to Paula, Karen, Beth, Nicky & Deborah. Always professional, welcoming, responsive and efficient they made the whole process of buying and selling pleasant and smooth. Thank you!...
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Comment on agent fees
Fair fees for the service provided
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Sep 09,2018
Sep 09,2018
0
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Excellent service from paul & team at Jones Robinson.Deborah excelled in keeping me informed from start to completion
Would recommend to all when selling...
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Comment on agent fees
Fees competitive with other agents
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Sep 08,2018
Sep 08,2018
1
people found
this helpful
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Deborah was fantastic in both her support and seemingly endless energy to help finalise, and then complete, the sale of my home. She is both professional and helpful, and I cannot thank her enough for chasing everyone down in order to complete the sale before ...
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Aug 31,2018
Aug 31,2018
0
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Worked well to ensure the sale of the property - excellent work, thank you. Good to get the sale complete without any issues...
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Aug 29,2018
Aug 29,2018
0
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Deborah & Michael made the process of selling our house as stress free as possible,we were kept informed of any developments regularly,we would definitely recommend them....
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Comment on agent fees
Good
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Yes
Aug 27,2018
Aug 27,2018
0
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The JR team were professional, informative, responsive and very helpful during the whole process of our house sale, making it a smoother process.
We would highly recommend them....
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Aug 25,2018
Aug 25,2018
0
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From start to finish the staff at Jones Robinson have been Exceptional
Paul Evans was very professional in all aspects of the sale of our house
His knowledge of the housing market
Shone through From the Day he first
Came into our house he was ...
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Comment on agent fees
Good price for an exceptional service
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Aug 23,2018
Aug 23,2018
1
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James, Deborah and the entire team at Jones Robinson Newbury were brilliant to deal with - excellent communication, always available to help, friendly, approachable, informative - and made my search and eventual purchase as smooth and efficient as possible. Highly recommended!...
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Aug 17,2018
Aug 17,2018
0
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We chose Jones Robinson because we were impressed with Paul's professional and honest approach and we felt we could trust him to handle the sale.
After a few hiccups in getting the details and photos agreed we were pleased with the presentation and we were ...
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Comment on agent fees
We were happy with the fee we negotiated.
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Aug 08,2018
Aug 08,2018
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All bases covered, explained and executed effectively. I din't need to drive anything and everything went smoothly and hassle free....
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Aug 02,2018
Aug 02,2018
1
people found
this helpful
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All praise to the staff at Jones Robinson, in particular Paul and Deborah whose skills navigated us through the sale of our house. An in depth knowledge and pratical approach, made the whole process more managable. Always cheery and helpful. Would highly recommend this competent ...
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Comment on agent fees
Very good value
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Jul 31,2018
Jul 31,2018
0
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The Newbury Branch and Caroline in particular were professional and a pleasure to work with to sell my property.
Caroline went out of her way to make things happen and I would allow her to represent my property again.
Thanks to all that helped....
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Comment on agent fees
Fair
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Jul 28,2018
Jul 28,2018
0
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We have been extremely impressed with Jones Robinson Estate Agents and would highly recommend them as agents. From the initial meeting with Paula to the final stages of the sales process, they have been professional and completely on the ball throughout. They have an extensive ...
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Comment on agent fees
The selling fees were appropriate and the agent worked very hard to earn them!
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Jul 25,2018
Jul 25,2018
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We've just purchased a property through Jones Robinson and I have found the whole process easy. They basically took care of everything. The staff are ever so friendly and made our buying experience a happy and exciting one. I thoroughly recommend this estate agent especially ...
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Comment on agent fees
N/A
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Jul 25,2018
Jul 25,2018
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My flat sale was dealt with very efficiently by Jones Robinson in Newbury. I had an offer pretty quickly and the prospective buyer was selling a property overseas which spooked me a little, but Caroline was great, including contacting the overseas solicitors to ensure all ...
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Comment on agent fees
They're not the cheapest, and even though my transaction was pretty straightforward, for me it was worth it for the peace of mind and the good service I received.
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Jul 24,2018
Jul 24,2018
0
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Jones Robinson's are everything that give Estate Agents a bad name.
Don't touch them with a barge pole, use a reputable estate agent....
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Comment on agent fees
Bad
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Jul 25, 2018
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(2)
We are obviously disappointed with your feedback, Mrs Wood, and on investigation, understand that we were not able to reach agreement on the asking price of your property. We hope you have better luck with your next agent. ...
Jul 24,2018
Jul 24,2018
0
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Very friendly and responsive...until we signed on the dotted line! Utter disregard for customer care...took a year to get smoke alarms (out of date when we moved in) properly fixed. Unreliable and clueless work men sent out to fix multitude of issues (including ...
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Comment on agent fees
Bad
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Jul 25, 2018
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Obviously we are disappointed to receive your feedback, Rebecca. Our Lettings Director, Joel Osbourne, would be happy to speak to you again if required. ...
Jul 23,2018
Jul 23,2018
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Really helpful, and very professional. We purchased our new home through Jones Robinson and had only good experiences with them. Highly recommended....
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Deborah
(175)
Paul
(93)
Michael
(69)
Paul
(53)
Laura
(40)
Charles
(33)
Anna
(32)
Paula
(30)
Caroline
(19)
Nicky
(14)
Sara
(10)
Lisa
(9)
Beth
(8)
Wendy
(7)
Rachel
(6)
Harris
Freyea
Chloe
(4)
Karen
(3)
Charlotte
(2)
Vanessa
(1)
Amber
Sian
Julie
(0)
Joel
(0)
Caroline
(0)
Val
(0)
Rachael
(0)
Bridget
(0)
Peter
(0)
Sharon
(0)
Steph
(0)
Lucy
Joe
Vicky
No fees information available
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Last updated at 4:32 PM 04/09/2019 by allAgents
