Newbury, RG14
4.8/5, 689 reviews
96% recommended
97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

View all Reviews 689
13th Dec 2024
reviewed by 'Tony'
“We found a buyer for our bungalow with planning permission. Throughout the prolonged period to exchange, which was outside the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
29th Jun 2022
reviewed by 'Andrew'
“We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also ......”
Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 87% 90% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 354 1 97 3 17 5
Areas covered
  • RG14
  • RG14
  • RG17
  • RG18
  • RG18
  • RG19
  • RG19
  • RG20
  • RG20
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Jones Robinson Estate Agents Image 1
Lambourn, RG17
Newbury, RG14

“This was the first time that I had dealt with ......”

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Jun 06,2013
Minithumbup
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Laura
By: 'Tammy'
Jun 06,2013
0 people found
this helpful
This was the first time that I had dealt with Jones Robinson and I was pleasantly surprised, after having awful experiences with other agencies. Laura was always very professional, friendly and helpful. My phone calls were returned promptly and my emails answered quickly. It helped ...
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“We chose Jones Robinson to sell our house because from ......”

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Jun 04,2013
Minithumbup
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Deborah
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Paul
By: 'Caroline'
Jun 04,2013
0 people found
this helpful
We chose Jones Robinson to sell our house because from our first meeting with Paul Hodgson we felt confidence in the company. We were given feedback on viewings promptly and once we had received an acceptable offer, the follow up by Deborah Tomlinson was excellent. ...
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“We first spoke to David Jones in September 2012 and he ......”

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Jun 03,2013
Minithumbup
By: 'Mike'
Jun 03,2013
0 people found
this helpful
We first spoke to David Jones in September 2012 and he spent a long time with us, explaining the state of the market locally and talking us through the process - we had previously bought a house as first time buyer but never sold. At that ...
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“The staff at Jones Robinson has manager my Property Investment ......”

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Jun 02,2013
Minithumbup
By: 'Ismael'
Jun 02,2013
0 people found
this helpful
The staff at Jones Robinson has manager my Property Investment for more than two years now in a very efficient and professional manner. I haven't had a reason to complaint for their service which is also fast, friendly and reliable. I would recommend their services ...
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“My experience of Jones Robinson was very positive. The sales ......”

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May 30,2013
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Deborah
By: 'johnny'
May 30,2013
0 people found
this helpful
My experience of Jones Robinson was very positive. The sales staff took note of my requirements and contacted me as soon as a relevant property came onto the market. When my offer was accepted, I was put in contact with Deborah and she excelled in ...
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“We had a sticky start with this transaction as the ......”

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May 30,2013
Minithumbup
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Paul
By: 'Kevin'
May 30,2013
0 people found
this helpful
We had a sticky start with this transaction as the owner made several promises to Jones Robinson which she subsequently didnt keep and which caused a number of delays. Fortunately Deborah took over and I have nothing but praise for her helpfulness and ability to ...
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“Prompt, efficient service.Good communication.Helpful, reassuring, supportive staff.Property ......”

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May 22,2013
Minithumbup
By: '?'
May 22,2013
0 people found
this helpful
Prompt, efficient service. Good communication. Helpful, reassuring, supportive staff. Property was sold close to the asking price 5 weeks from going on the market....
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“We would like to thank Paul and all the staff ......”

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May 17,2013
Minithumbup
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Paul
By: 'Lucy'
May 17,2013
0 people found
this helpful
We would like to thank Paul and all the staff at Jones Robinson for all their help and kindess shown to us. We would recommend and use Jones Robinson again in the future....
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“I found Paul Evans and the whole teams at Jones ......”

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May 13,2013
Minithumbup
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Paul
By: 'Mr'
May 13,2013
0 people found
this helpful
I found Paul Evans and the whole teams at Jones Robinson to be incredibly helpful and professional from start to finish. They exceeded my expectations and would definitely recommend them to friends and family! Thank you!...
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“Many thanks to the letting team at Jones Robinson Agency ......”

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May 12,2013
Minithumbup
By: 'Jassana'
May 12,2013
1 people found
this helpful
Many thanks to the letting team at Jones Robinson Agency who were extreemely helpful in helping to find and secure myself and my cat a suitable rental accommodation. Their dedication and professinal services did not go unnoticed....
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“Buying my property through Jones Robinson was a real pleasure. ......”

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May 09,2013
Minithumbup
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Deborah
By: 'Susan'
May 09,2013
0 people found
this helpful
Buying my property through Jones Robinson was a real pleasure. From putting in the offer through to completion, I found the process a relatively stress free period when all things considered! The staff were very friendly. Deborah Tomlin was the Agent who dealt with the ...
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“We recently moved into a house that we rented through ......”

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May 08,2013
Minithumbup
By: 'Happy'
May 08,2013
0 people found
this helpful
We recently moved into a house that we rented through jones Robinson. Marc was our point of contact from booking a viewing to moving in. I could not have asked for a better service, Marc was always approachable, bubbly and offered excellent knowledge of the ...
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“A very efficient, speedy service to find a new tenant. ......”

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May 08,2013
Minithumbup
By: 'Bill'
May 08,2013
0 people found
this helpful
A very efficient, speedy service to find a new tenant. Handled all aspects of viewings by prospective tenants right through the final signatures on the tenancy agreement. All staff were charming and efficient. I would recommend Jones Robinson to any residential landlord....
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“Hi Nicola met me and was very positive about the ......”

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May 08,2013
Minithumbup
By: 'Landlady'
May 08,2013
0 people found
this helpful
Hi Nicola met me and was very positive about the house and whole letting process from the start Marc and Laura dealt with the show rounds and were helpful with their feedback in a timely manner Contract and Inventory were done quickly and without fuss ...
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“My experience with Jones Robinson in Newbury was undoubtedly the ......”

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May 04,2013
Minithumbup
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Deborah
By: 'Sonia'
May 04,2013
0 people found
this helpful
My experience with Jones Robinson in Newbury was undoubtedly the best experience I could have wished for from start to finish when selling my home. They were prompt in putting my house of the market and showing it in the best light. Their communication in ...
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“Deborah in particular did a fantastic job in keeping me ......”

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May 03,2013
Minithumbup
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Deborah
By: 'Rob'
May 03,2013
0 people found
this helpful
Deborah in particular did a fantastic job in keeping me informed about the situation with the sale of my property. She chased and chased both solicitors who where pretty useless in keeping their clients (me) up to date. All in all a great service and ...
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“Fantastic service, Laura Davenport is a complete professional but is ......”

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May 02,2013
Minithumbup
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Laura
By: 'Martin'
May 02,2013
1 people found
this helpful
Fantastic service, Laura Davenport is a complete professional but is also friendly whenever she speaks to you. Only one issue throughout the process but that was no fault of Jones Robinson....
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“Mike and I cannot thank Laura (Davenport) enough for all ......”

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Apr 30,2013
Minithumbup
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Laura
By: 'Zoe'
Apr 30,2013
3 people found
this helpful
Mike and I cannot thank Laura (Davenport) enough for all her help. First impressions were brilliant with Laura arriving at the property before us for the viewing. Laura is a very bubbly professional agent who instantly put us both at ease and was most helpful ...
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“I approached Jones Robinson to find a tenant for my ......”

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Apr 30,2013
Minithumbup
By: 'Mr'
Apr 30,2013
3 people found
this helpful
I approached Jones Robinson to find a tenant for my property after a bad experience at another estate agent in town. I was met by Marc at my property at the drop of a hat (within 1 hour of calling the office!) Marc was enthusiastic about ...
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“I recently sold and purchased a house through Jones Robinson ......”

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Apr 30,2013
Minithumbup
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Charles
By: 'Joe'
Apr 30,2013
0 people found
this helpful
I recently sold and purchased a house through Jones Robinson in Newbury and having used other estate agents in the past I have to say I was exceptionally pleased how they handled the whole situation, they managed the chain brilliantly. They were very personable and ...
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“I am currently in the process of selling a property ......”

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Apr 25,2013
Minithumbup
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Deborah
By: 'B'
Apr 25,2013
5 people found
this helpful
I am currently in the process of selling a property with Jones Robinson, Newbury. The house sold after only two viewings! Unfortunately, the legal side of things did not go well and I lost the buyers at the last minute. Deborah worked tirelessly to try ...
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“From start to finish the staff made the whole process ......”

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Apr 23,2013
Minithumbup
By: 'Andrew'
Apr 23,2013
3 people found
this helpful
From start to finish the staff made the whole process so easy. Managed to complete sale within eight weeks and the staff were very polite and informative as you would expect, I would certainly use and recommend Jones Robinson again . They also seemed to have ...
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“Sensible, fair, efficient, knowledgable and caring service. Had to keep ......”

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Apr 23,2013
Minithumbup
By: 'R&L'
Apr 23,2013
4 people found
this helpful
Sensible, fair, efficient, knowledgable and caring service. Had to keep reminding ourselves the agents were acting for the landlord. Noting was too much trouble and we felt certainly went the extra mile for us. Did a good job on negotiating some terms and conditions for ...
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“I would like to thank Marc for helping myself and ......”

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Apr 18,2013
Minithumbup
By: 'Mr'
Apr 18,2013
5 people found
this helpful
I would like to thank Marc for helping myself and my wife to find a property. Although we decided not to rent in the end Marc was extremely well equpped with informaiton on all the properties and was very helpful arranging viewings and giving us ...
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“Jones Robinson provided an excellent service throughout. All staff that ......”

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Apr 18,2013
Minithumbup
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Laura
By: 'BGH'
Apr 18,2013
5 people found
this helpful
Jones Robinson provided an excellent service throughout. All staff that my partner and I dealt with were extremely helpful, courteous and professional. We were on a very tight schedule as we needed to move within a week of our viewing and the staff were mindful ...
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“Shocking service, Lied repeatedly to us. Didn't call back or ......”

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Apr 13,2013
Minithumbdown
By: 'gee'
Apr 13,2013
5 people found
this helpful
Shocking service, Lied repeatedly to us. Didn't call back or answer emails. We liased in the end by tracking down the landlord .We moved in and still haven't signed a contract , I chased up the agents twice to three times a week for a month ...
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What agent could do to change your mind?
They could have responded to calls and emails.There was no need to lie to us about lots of things, other people not visiting the house etc.Why say " we got you in quick and your the first to see it as we wanted you to have it " when we found out we were the sixth people on that day from this agent ? Pointless lie's that made us feel very stupid and they continued to lie even after we had told them we knew what had been happening.
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By: Paul Broomham
Apr 15, 2013
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Dear gee, Thank you for taking the time to write your review on allagents.co.uk. I am deeply concerned about the comments that you have made and would welcome the opportunity of discussing these with you to ascertain what has gone wrong and what we can do to resolve any outstanding issues. Please could you give me a call on 01635 581991 at your convenience. Best regards, Paul Broomham Lettings Director ...

“Generally very well dealt with by all members of staff ......”

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Apr 10,2013
Minithumbup
By: 'Contented'
Apr 10,2013
2 people found
this helpful
Generally very well dealt with by all members of staff as I searched for a house and when I found the one I wanted. When I had a concern about my private situation, it was dealt with in a kind, understanding and professional manner. This ...
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“From start to finish the support and service was excellent. ......”

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Apr 08,2013
Minithumbup
By: 'Andy'
Apr 08,2013
1 people found
this helpful
From start to finish the support and service was excellent. This is my first rental and I found both Kelly and Nicola confident, understanding and extremely helpful. I would definitely recommend to others....
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“Always helpful and cheerful and very co-operative in what I ......”

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Apr 05,2013
Minithumbup
By: 'Jennifer'
Apr 05,2013
2 people found
this helpful
Always helpful and cheerful and very co-operative in what I have asked her to do regarding the tenants and looks after the tenants needs when required....
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“This was my first time Letting a property. I Found ......”

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Mar 29,2013
Minithumbup
By: 'Guitar'
Mar 29,2013
1 people found
this helpful
This was my first time Letting a property. I Found Marc very understanding with my personal circumstances as to why i needed to secure a property as soon as possible. He went out of his way to ensure we had the viewing on the property ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents, Newbury RG14 5DT



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